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Affordable Movers - Middletown

5.0 (3 reviews)
Open • 8:00 am - 9:00 pm

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Services - Affordable Movers - Middletown

In-state moving

Out-of-state moving

Packing

1 More Service

Unpacking

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Moving Ahead Services

Moving Ahead Services

3.5
(21 reviews)

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

College Hunks Hauling Junk & Moving - Lebanon

College Hunks Hauling Junk & Moving - Lebanon

2.3
(3 reviews)

I would recommend College Hunks moving company. We were very pleased with their service and their…read morecare and moving our furniture. They were very respectful. We would definitely use them again.

I'm a 20 year military spouse with over 6 moves under my belt and I felt it was extremely important…read morethat other families planning their long distance PPM (previously called DITY) moves (or corporate, personal moves - whether military or not) to be aware that College Hunks employees are not trained at all to pack boxes appropriately or load up a moving truck to limit damage as it travels. In addition, the job came in almost 3x the quoted price AND we received zero customer support or communication from the franchise ownership when we experienced problems (read below for details). The negative vibes started when their team arrived the morning of our move with only 2 people and no packing paper, no boxes, no markers for labeling, etc. Although the pack out had been confirmed with College Hunks' scheduler and main POC (his name was Alexander - he oozes confidence but he is not accurate, effective or helpful in a negative situation) two days prior the team didn't get the memo and thought they were just there to load a truck (it was supposed to be a pack out and load job). We had completed a detailed on-site meeting/walk thru with their scheduler, Alexander, and discussed picture boxes, wardrobe boxes, etc. so it wasn't that the company had never laid eyes on the job. The lead packer, Ethan, did get on the phone when I told him the actual scope and he quickly got supplies and 2 more people to our site, which was great, but it went downhill from there. If that had been the only issue I would not be leaving this long winded negative review. When we got to our destination we unpacked box after box after box with ZERO packing paper. Most items had not been wrapped or protected at all. All they did was take drawers and shelves of items and throw them into a cardboard box and seal it up. I had many damaged and broken glass, wood and ceramic items on the other end. I will acknowledge there was 1 packer, named Ethan, that did use packing paper and attempted to label boxes (after he borrowed a marker from us and after we asked them to label). He was the packer in our line of sight most of the day so we had no idea the others were not packing correctly or labeling anything. Ethan was great and had a good attitude all day - if all of their employees behaved like Ethan it would have been a very different move. Movers should know this but when you pack a truck for a long distance move and the boxes have no packing paper or internal support (and they're only 1/2 - 3/4 full) they all start to collapse and crush down from weight above as the truck drives and bounces. This is why we had so much damage. None of our boxes were labeled and the final straw was their cheap packing tape wasn't sticking to the boxes so as the movers at the destination site picked up boxes they were falling apart and collapsing on them. Items were falling out onto the ground as they tried to move stuff inside. I reached out to Alexander several times during the pack out, and also while we were unloading, with photos and expressed our disappointment and concerns and he assured me that the franchise owner would reach out within 24-48 hours to discuss what happened. Well, it's been over 2 weeks and crickets - not a single text, call or email. So it's clear their upper management really doesn't care about customer service. They got their 3x money and with job over we don't matter to them anymore. Take this review as a beware - they look great at face value but their team is not trained, equipped or supported by upper management.

Affordable Movers - Middletown - movers - Updated June 2026

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