I'm a travel nurse and had a storage here for 6 months. All payments came out of my account…read morefaithfully on the 1st. Upon moving my property out of the unit, signing the vacate notice, leaving the unit empty and clean the regional manager "Sam" charged my account for the storage fee the following month after I vacated. I called them to make them aware of the error. They were pleasant at 1st and reimbursed my money that morning, however that afternoon they again charged my account for the storage rent. I spoke to them on the phone through out the week as well as went to the business to try to resolve the issue. The manager " Sam" became very rude and nasty. He said " I reimbursed your money, why would I need your money I have a 35 million dollar business." I showed him my bank statement where he double charged my account in 1 day. He became extremely obnoxious and said " Lady I told you I make millions of dollars a year, I don't need your money, I'm not reimbursing you" he refused to place the money back into my account. I'm paying for empty unit 7113. I'm sure he's robbed other's to make his millions. Pathetic!

I recently moved to Kentucky from Nebraska to be closer to family. I needed temporary storage…read morebecause my apartment wouldn't be ready until about a month after I got here. This was my first time ever needing a storage unit. Ashleigh was extremely friendly and more than willing to educate me on how everything worked. She personally drove me to my unit in a golf cart since I was worried about getting lost. When I realized I was going to need a bigger unit she happily helped me get a different unit that same day. All around a very relaxed and welcoming experience. The price is the best around too.

We had a unit here for over three years. When we first got the space which was owned by another…read morecompany there was no security gate. The place was just open to anyone. Within the last 18 months, they have really secured the place. You now need a security code to get in and out. The grounds are always clean. I would recommend this place for your storage needs. The prices were reasonable comparatively in the Cincinnati area.

This facility feels like an extension of home! It is a high-quality property in terms of how it is…read morebuilt and maintained, including excellent security, safety, and pest control. Additionally, the office staff (Denise and Lois) are wonderful people to work with who are masters at all aspects of renting units, billing, and assisting their clients. I have been a client for 9 years and recently chose to rent /add an additional unit because my experience has been so good. It is great to have the services of Bearcat Storage and know that Denise and Lois are there when I need them!

Too find your self-storage, you must first find yourself…read more Wise words I just wrote there^. When you are thinking about your storage needs, you really need to decide what is important to you. Do you need climate control, do you need a huge space, do you need top-notch security? Or do you want it all? Well, if you want it all, and will pay for it, then Green Township Self Storage is the spot for you. Unfortunately, a lot of people realized that before you just did, so there probably aren't any openings. Sorry bout that. It has regular and climate controlled options. It has sizes from large closet to fits a 3-bedroom house. And I am very impressed with the security system. There is a fence surrounding the property with two entrance gates. To gain entry you must enter your unique customer number. Each unit is wired with an alarm. When you enter your number at the gate, ONLY your unit is disarmed. All other units still have active alarms. The climate-controlled units also have tamper resistant locks to further defeat would-be thieves. When it's time to leave, you enter your number at the gate to get out and to re-arm your unit. I knew my belongings were safe at this place! The only gripe I have is that the provided carts are too small and have a knack for not being there when you need them. I've learned to bring along my own dolly if I'm definitely going to need it.

Sandy, office staff, was amazing. She explained in detail the contract and assisted us in…read moredetermining the size unit we needed. She did not oversell. We had no wasted space. Entry and locating unit was a breeze. Storage unit was clean and dry. Highly recommend!

5 stars all the way!!! Super easy to get a unit rented!! I…read morewas in a rush, stressed & needed a storage unit ASAP at the last minute while moving. Troy the Mgr got me in the same day and extremely/easy quick. And an added bonus, I was having trouble signing in for the first time when I went home to set up online payment (I'm sure I was the issue). So I called the office and Troy, had returned my call and had me set up online within 5 minutes and ready to go! He for-sure went the extra mile helping. I highly recommend renting from this specific location at Fort Wright, Kentucky - ask for Troy Jetter!! Thanks Troy for making my move so much less stressful :) Plus great prices and great specials. Paperwork I was provided is basic like other storage units I've rented in the past. 10 day notice to vacate and no prorated months, which I've found typical for most storage places.

Quick and friendly service, came in and was set up immediately with a storage. No hassle, month to…read moremonth bases, facility has security cameras & code access. Reed is an awesome guy, great customer service.

Great place! Couldn't ask for a more professional, friendly, and affordable storage facility. The…read moreprice is as advertised, no hidden fees, no surprises, taxes included! They even include the locks! Definitely recommend!

Highly recommend this moving company! They showed up right on time -- actually about 10 minutes…read moreearly -- and were incredibly efficient throughout the entire move. They handled several heavy pieces with ease and were able to maneuver everything into some very tight spaces without any issues or damage. The team was professional, hardworking, and made the whole process much less stressful. I would absolutely use them again in the future!

They couldn't be more cautious with our personal Items. Carefully wrapping breakables. Amazing…read more Would use anyone else. Made this move very smooth! Thank you! You are the best!

This storage facility is very well maintained with good climate control. The owner and managers…read moreoffer excellent service and really accommodated my needs. I stored my car outside and a put a few things a in a unit. This place is great for vehicle storage and it was an ideal location for long term parking being so close to the airport. Definitely recommend!

I'm only giving one star because 0 wasn't an option. My husband has been renting a space from Ken…read morefor over 4 years now since moving to Hebron for his enclosed trailer. There are periods of time he doesn't take his trailer back due to his fire schedule, but still pays his bill every month as it's automatically withdrawn. Last October he went to return his trailer and his spot was taken. He called Ken and he told him he assumed he didn't need the spot anymore because he didn't see his trailer for a bit so he gave it away (mind you he was still being charged and was now charging a new customer). He offered him a new spot which was more challenging for him to get into but he accepted it. Fast forward to today and my husband has once again gone to return his trailer with his new spot being taken. My husband calls numerous times before reaching Ken. Once reaching him Ken tells him "you're screwed". He then tells my husband to give him some time to figure it out and to call him back in 10 minutes. 2 hours and numerous phone calls later, we finally reached him again. Ken denies giving either of his spots away even after admitting to us last year that he did. My husband questioned if he was also charging this customer and he said he couldn't do that, he gives it away for free because he's a nice guy. Earlier in this conversation he told my husband he hadn't given the spot away but is now saying he gave it away for free. When we requested to cancel the monthly charge, Ken told us no. We made several more requests and were repeatedly told no. Ken accused my husband of yelling at him, which was not the case. He was very agitated, rightfully so after this extremely frustrating interaction. I would highly recommend staying far away from this company to avoid you a headache!

Anchor Storage is the ultimate storage facility for RV, Camper & Boat owners! It's one of the only…read morelocal storage facilities that I felt comfortable with for storing my boat. The whole place just feels safe and secure. The facility is clean and well kept, management is very friendly and helpful, and the place has all the amenities for boats, campers, & rv's. Whether it's the oversized wash bay (that even has a movable staircase for tall vehicles!), the propane refill station, the holding tank dump station, or the extra wide driveways which make maneuvering large vehicles and/or trailers into the units incredibly easy, available electric service in units, the 24 hour gated secure access, video surveillance, online bill pay, etc. The place just seems like it was created with their customers in mind, and they've definitely done a great job! If you've got an RV, Camper, or Boat, this IS the place you want to keep it!! Highly recommended.

Can't add a lot to Chris M.'s review except to second it - I absolutely agree. I've stored…read moremotorhomes in many different facilities over the last 15 years (with serious problems at some of them), but this place just works beautifully - the best I've seen. Just returned from a trip, opened the front gate with a remote, pulled into the convenient dump station to empty tanks and refill on fresh water, backed over to the propane station and topped off, then put the rig away without having to rewinterize in the enclosed storage space with power hook-up. The Livingston's are very professional, hands-on owner-managers that are great to work with. Many RV owners will be "on-the-fence" regarding the higher cost of this facility compared to the "lots", but for me so-far it's been well worth it.