Quick and friendly service, came in and was set up immediately with a storage. No hassle, month to…read moremonth bases, facility has security cameras & code access. Reed is an awesome guy, great customer service.

Great place! Couldn't ask for a more professional, friendly, and affordable storage facility. The…read moreprice is as advertised, no hidden fees, no surprises, taxes included! They even include the locks! Definitely recommend!

For the last 2 years a have moved around quite a lot. I have also had several different storage…read moreunits. This by far is the nicest. Great location. The temperature inside is perfect. It seems to be very secure. I have learned that if you pack your things in cardboard boxes any moisture will cause them to break down. Any boxes stacked will fall. Not a problem in this storage unit. Allison and Markeith are just wonderful to work with. This is definitely a FIVE STAR business. Woo guys, I forgot to tell you how good there prices are. They are great. Come check them out!!

From the owner: CubeSmart Self Storage of Florence, KY offers affordable self storage with premium amenities. Our…read more8145 Connector Drive location has many convenient storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage

Rude and unwavering effort to disappoint. Every visit, every service, every time. I live close by…read moreand it's the easiest location choice. Not once in more than 10 years has it been anything different than rude. They close at 7pm and when I arrive at 5:40 to fill propane - employee says "why do you people cut it so close to closing"

1/5 Our experience with the U-Haul location in Elsmere, KY,…read morehas been nothing short of a nightmare. We've extended our rental multiple times and tried to renew through the app and the 1-800 number since the store line rings endlessly without anyone answering. Every time we extended, we were overcharged, with no clear explanations, and were met with the manager's rude and dismissive attitude. The lack of professionalism, unnecessary hostile comments, and disregard for customer respect are unacceptable. After emailing U-Haul's customer service directly about these issues, they didn't bother to contact me but referred my complaint back to the general manager, who called me. Unfortunately, this call was even worse. The GM was incredibly unprofessional, taking my complaint personally and speaking with a noticeable level of aggression. He repeatedly interrupted me, questioned my honesty, and insisted that the fluctuating charges were just "estimates charged based on what the system felt was appropriate." He seemed to use the fact our card was declined as vindication for the attitude from "Jeanne" He even suggested that because we weren't allowed to renew through the app, we were somehow being dishonest "because that just doesn't make any sense" By the end of the call, I was left in tears. Luckily-I've recorded the call this time and shared it with the Better Business Bureau and my substantial social media platform, so others know what kind of customer service they can expect from this location. It's clear where the employees have picked up their disrespectful approach. I would strongly advise avoiding this location if you value respect, fair treatment, or clear communication from your rental provider.

Anchor Storage is the ultimate storage facility for RV, Camper & Boat owners! It's one of the only…read morelocal storage facilities that I felt comfortable with for storing my boat. The whole place just feels safe and secure. The facility is clean and well kept, management is very friendly and helpful, and the place has all the amenities for boats, campers, & rv's. Whether it's the oversized wash bay (that even has a movable staircase for tall vehicles!), the propane refill station, the holding tank dump station, or the extra wide driveways which make maneuvering large vehicles and/or trailers into the units incredibly easy, available electric service in units, the 24 hour gated secure access, video surveillance, online bill pay, etc. The place just seems like it was created with their customers in mind, and they've definitely done a great job! If you've got an RV, Camper, or Boat, this IS the place you want to keep it!! Highly recommended.

Can't add a lot to Chris M.'s review except to second it - I absolutely agree. I've stored…read moremotorhomes in many different facilities over the last 15 years (with serious problems at some of them), but this place just works beautifully - the best I've seen. Just returned from a trip, opened the front gate with a remote, pulled into the convenient dump station to empty tanks and refill on fresh water, backed over to the propane station and topped off, then put the rig away without having to rewinterize in the enclosed storage space with power hook-up. The Livingston's are very professional, hands-on owner-managers that are great to work with. Many RV owners will be "on-the-fence" regarding the higher cost of this facility compared to the "lots", but for me so-far it's been well worth it.

Just rented a new unit. Mary was very pleasant. She explained the process and my options…read morethoroughly. Very quick process and I am satisfied I made the correct choice for my storage needs. THANKS MARY!!!

Great customer service storage unit was ready when I arrived and fast phone service to set…read moreeverything up for my move in would use this company e time I need storage

If you are looking to store your RV here, DO NOT do it. On two separate occasions, Beechgrove Self…read moreStorage has made it so that we had nowhere to store our camper, by starting construction projects and giving only a 24-hour notice or, in this most recent case, NO NOTICE at all. And during both situations, their customer service and handling of the situation was appalling. In the first case, my wife and I were driving back from our Honeymoon and found out when we pulled into the lot that we could not store our camper because they had decided to resurface the lot. We checked our email for notification of this and found out that they emailed us 24 hours before they decided to start the construction. Since we lived in the city, we were forced to just unhitch our camper in a different location on their lot and come back on a later date. They did not help us at all or take any of our calls. In the second case, we had taken our camper out of their storage lot for repairs. When we picked it up from getting repaired, we immediately headed down to our vacation in Florida. It wasn't until we spent 14 hours driving home from Florida and pulled into our "24-hour" lot that we saw that our spot had a pile of gravel in it, and we could not park there. When we finally got ahold of the company, they reached out to the manager who had someone else on their team tell me that I must remove my self from the property at once and call back to solve it a different day. Since my wife and I live in the city, we were forced to drive another hour away to a relative's house where we could keep the camper safe in their driveway. The next day when I called back, they did not answer. I've left another message and they still haven't called. A member of their staff said that they had left a message with us and informed us that we have moved to another spot. None of that is true. I hope that no other person has to go through what we did and that you make the correct decision to store your camper elsewhere. There are so many better options like Engel's on the West Side or Anchor Self-storage right around the corner. Do yourself a favor and go with them instead of this horrific company.

I store my camper here - easy access and plenty of room for all to park easily without worrying…read moreabout someone accidentally scratching it

We need more girls like that in customer service. They're so sweet and helpful. Keara and Barbara…read moreare amazing.

Horrible experience. Being overcharged $120 because people cannot do math and figure out the…read morecorrect mileage or gas level. Reservation was at 2:30 and when I got there the office was locked. Called the courtesy number and finally around 2:45pm someone open the door. As I entered the office completely reeked of pot. Told me that they were out of furniture pads but I could go to another location to pick them up if I want to. Would have been nice to know that when I made the reservation. Went ahead and bought bubble wrap to take the place of the furniture pads. Was marked 1295 and rang up at the register 1995 so they made a price adjustment. When the receipt came they had charged me for 69 miles instead of the 24 miles that I have documented in the pictures I took. They also charge me 11 gallons worth of fuel which is incorrect. Would not recommend this location for any reason for anything. Phone number and email don't work. So will be disputing the charge with my credit card company.