Very easy to rent a storage unit, you can tell they take care of the place here and that makes me…read morefeel like my stuff is safe.

I recently rented a storage unit at Extra Space Storage, and I must say, I'm thoroughly impressed!…read moreFrom the moment I stepped inside, I could tell that this facility takes cleanliness and organization seriously.. It's evident that the staff puts in a lot of effort to maintain the place, making it a pleasant environment to visit regularly. the security measures at Extra Space Storage are commendable. The facility is equipped with surveillance cameras and secure access points, giving me peace of mind knowing that my belongings are in safe hands. Becky, the storage guru, was a delightful and helpful soul! She tackled all my queries with a smile and guided me in selecting the perfect unit to fit my needs. With her superpowers, she showed me how to magically fit EVERYTHING into a tiny space! I was amazed by her packing wizardry! Thanks to Becky, I'm now a master of compact storage. Move over, Houdini!

Quick and friendly service, came in and was set up immediately with a storage. No hassle, month to…read moremonth bases, facility has security cameras & code access. Reed is an awesome guy, great customer service.

Great place! Couldn't ask for a more professional, friendly, and affordable storage facility. The…read moreprice is as advertised, no hidden fees, no surprises, taxes included! They even include the locks! Definitely recommend!

I was in a real bind moving out of a rental in Cinti to a home in Dayton by a certain time. Wayne…read morewas terrific. I was able to do a short term rental of a space that was just what i needed. He was courteous, professional, the price was right. It was conveniently located for me. Very pleased.

We called to ask if there would be availability to house our travel trailer for just a few days. We…read moreweren't sure of the dates. The gentleman answering the phone indicated that yes, he would make room for us when we did show up. As we are traveling across country and could not be specific about dates, his friendliness and flexibility greatly relieved our stress about trying to meet a time schedule.

This facility feels like an extension of home! It is a high-quality property in terms of how it is…read morebuilt and maintained, including excellent security, safety, and pest control. Additionally, the office staff (Denise and Lois) are wonderful people to work with who are masters at all aspects of renting units, billing, and assisting their clients. I have been a client for 9 years and recently chose to rent /add an additional unit because my experience has been so good. It is great to have the services of Bearcat Storage and know that Denise and Lois are there when I need them!

Too find your self-storage, you must first find yourself…read more Wise words I just wrote there^. When you are thinking about your storage needs, you really need to decide what is important to you. Do you need climate control, do you need a huge space, do you need top-notch security? Or do you want it all? Well, if you want it all, and will pay for it, then Green Township Self Storage is the spot for you. Unfortunately, a lot of people realized that before you just did, so there probably aren't any openings. Sorry bout that. It has regular and climate controlled options. It has sizes from large closet to fits a 3-bedroom house. And I am very impressed with the security system. There is a fence surrounding the property with two entrance gates. To gain entry you must enter your unique customer number. Each unit is wired with an alarm. When you enter your number at the gate, ONLY your unit is disarmed. All other units still have active alarms. The climate-controlled units also have tamper resistant locks to further defeat would-be thieves. When it's time to leave, you enter your number at the gate to get out and to re-arm your unit. I knew my belongings were safe at this place! The only gripe I have is that the provided carts are too small and have a knack for not being there when you need them. I've learned to bring along my own dolly if I'm definitely going to need it.

Megan on the office gave me the full tour of the space was excellent with it all. The space is…read moreclean, secure, and well layer out. The fact that everything is controlled via an app adds a level of safety and security to an already nice space. The billing and payments are handled smoothly and the whole process was quick.

In person, the staff here has been okay. Not nasty or rude, but not particularly knowledgeable…read more They are quick to send you to the Public Storage customer service, though Public Storage customer service will then tell you that the local property manager is the only one that can make the call. Circular hell, essentially. Most importantly, I got this storage unit in August 2023 because I was moving out of state (this piece of information shared so you know that I couldn't just fly back and move my items to another storage unit when/if I wanted to) at $78/mo (inclusive of the insurance I couldn't cancel). Within 5 months of move-in, my rate went up to $117/mo (an 85% increase). By July of 2024, I was told my rate would advance to $138/mo. After a call to both the property manager and the corporate office, they agreed to hold off increasing my rate for 3 additional months, and then, to add insult to injury, I received another rate increase for Jan 2025. When I called again to discuss this egregious advancement of rate increases, when a new unit the same size is STILL ADVERTISED at this location for $84/month, with no time limit on that price (meaning, it is not advertised as a temporary, 3 month rate just to get you in the door), I am told that I'm not a new customer, therefore, I am not eligible for that price. But, when I ask why prices have gone up so high, they tell me it's because they have to raise it to be in line with the market...Back to illogical, circular hell. Further, I've received the run-around on the insurance. They told me repeatedly that I had to bring my documents in person to cancel my insurance (but I can opt in to paperless for my account...), and to call Public Storage corporate to try and do it electronically (did I mention I moved out of the state, and I wasn't allowed to opt out of insurance to begin with?), they told me only the property manager can allow it. Then, I couldn't escalate it because my new driver license didn't match the one on file...but I could go to any Public Storage to change that (but not online while logged in). Can you see how this gets both circular and clearly untrue/ill-informed? For all those here, the real answer is you have to log in on a desktop, or visit orangedoorstorageinsurance.com. You do NOT have to upload documentation. You simply have to sign an (electronic) waiver stating that you are aware of the risks and carry other insurance. So, to summarize...no one that works for Public Storage, locally or with corp customer service has any idea of this information that took me 10 min of digging to find. You can believe they work for PS and have never seen the website, read a document, been onboarded, or you can believe they're doing this on purpose. I can't believe an entire organization is just that uninformed about their own business... Space is clean and secure. Price-gouging activity: also secure. Don't move in unless you're ready to move out again in 3 months or pay more than double within in a year for the same space. Don't bother with customer service or the local property manager. They're trying to mislead you into just paying your bill (whatever they've set it at that month, since it's month to month only). Deceptive business practices, and NOT customer-friendly. Any class action lawyers reading...PS is ripe.

I'm a travel nurse and had a storage here for 6 months. All payments came out of my account…read morefaithfully on the 1st. Upon moving my property out of the unit, signing the vacate notice, leaving the unit empty and clean the regional manager "Sam" charged my account for the storage fee the following month after I vacated. I called them to make them aware of the error. They were pleasant at 1st and reimbursed my money that morning, however that afternoon they again charged my account for the storage rent. I spoke to them on the phone through out the week as well as went to the business to try to resolve the issue. The manager " Sam" became very rude and nasty. He said " I reimbursed your money, why would I need your money I have a 35 million dollar business." I showed him my bank statement where he double charged my account in 1 day. He became extremely obnoxious and said " Lady I told you I make millions of dollars a year, I don't need your money, I'm not reimbursing you" he refused to place the money back into my account. I'm paying for empty unit 7113. I'm sure he's robbed other's to make his millions. Pathetic!

I recently moved to Kentucky from Nebraska to be closer to family. I needed temporary storage…read morebecause my apartment wouldn't be ready until about a month after I got here. This was my first time ever needing a storage unit. Ashleigh was extremely friendly and more than willing to educate me on how everything worked. She personally drove me to my unit in a golf cart since I was worried about getting lost. When I realized I was going to need a bigger unit she happily helped me get a different unit that same day. All around a very relaxed and welcoming experience. The price is the best around too.

Anchor Storage is the ultimate storage facility for RV, Camper & Boat owners! It's one of the only…read morelocal storage facilities that I felt comfortable with for storing my boat. The whole place just feels safe and secure. The facility is clean and well kept, management is very friendly and helpful, and the place has all the amenities for boats, campers, & rv's. Whether it's the oversized wash bay (that even has a movable staircase for tall vehicles!), the propane refill station, the holding tank dump station, or the extra wide driveways which make maneuvering large vehicles and/or trailers into the units incredibly easy, available electric service in units, the 24 hour gated secure access, video surveillance, online bill pay, etc. The place just seems like it was created with their customers in mind, and they've definitely done a great job! If you've got an RV, Camper, or Boat, this IS the place you want to keep it!! Highly recommended.

Can't add a lot to Chris M.'s review except to second it - I absolutely agree. I've stored…read moremotorhomes in many different facilities over the last 15 years (with serious problems at some of them), but this place just works beautifully - the best I've seen. Just returned from a trip, opened the front gate with a remote, pulled into the convenient dump station to empty tanks and refill on fresh water, backed over to the propane station and topped off, then put the rig away without having to rewinterize in the enclosed storage space with power hook-up. The Livingston's are very professional, hands-on owner-managers that are great to work with. Many RV owners will be "on-the-fence" regarding the higher cost of this facility compared to the "lots", but for me so-far it's been well worth it.

The customer service is very great! My service provider Brittany was very helpful since i've been…read morehere we've been keeping in touch and she's helped to make it a smooth and safe space to keep my storage unit! Thank you Brittany from Jalieyha you're so sweet!

The only good thing is it is in a convenient location. The workers can't answer any basic business…read morequestions like how long a promotion price lasts. I also called and requested to move my RV space down 2 spots, it was going to increase our rent by more than $300 due to "summer supply and demand."