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Compass Self Storage

1.7 (10 reviews)
Closed • 9:30 am - 6:00 pm

Services - Compass Self Storage

Self storage

Truck rental

Vehicle storage

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Recommended Reviews - Compass Self Storage

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3 years ago

We need more girls like that in customer service. They're so sweet and helpful. Keara and Barbara are amazing.

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Amsdell Marketing

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4 years ago

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5 years ago

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10 years ago

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11 years ago

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Compass S.

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10 years ago

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11 years ago

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Compass S.

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11 years ago

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10 years ago

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12 years ago

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Anchor Storage

Anchor Storage

(2 reviews)

Anchor Storage is the ultimate storage facility for RV, Camper & Boat owners! It's one of the only…read morelocal storage facilities that I felt comfortable with for storing my boat. The whole place just feels safe and secure. The facility is clean and well kept, management is very friendly and helpful, and the place has all the amenities for boats, campers, & rv's. Whether it's the oversized wash bay (that even has a movable staircase for tall vehicles!), the propane refill station, the holding tank dump station, or the extra wide driveways which make maneuvering large vehicles and/or trailers into the units incredibly easy, available electric service in units, the 24 hour gated secure access, video surveillance, online bill pay, etc. The place just seems like it was created with their customers in mind, and they've definitely done a great job! If you've got an RV, Camper, or Boat, this IS the place you want to keep it!! Highly recommended.

Can't add a lot to Chris M.'s review except to second it - I absolutely agree. I've stored…read moremotorhomes in many different facilities over the last 15 years (with serious problems at some of them), but this place just works beautifully - the best I've seen. Just returned from a trip, opened the front gate with a remote, pulled into the convenient dump station to empty tanks and refill on fresh water, backed over to the propane station and topped off, then put the rig away without having to rewinterize in the enclosed storage space with power hook-up. The Livingston's are very professional, hands-on owner-managers that are great to work with. Many RV owners will be "on-the-fence" regarding the higher cost of this facility compared to the "lots", but for me so-far it's been well worth it.

U-Haul Moving & Storage - Elsmere

U-Haul Moving & Storage - Elsmere

(15 reviews)

1/5 Our experience with the U-Haul location in Elsmere, KY,…read morehas been nothing short of a nightmare. We've extended our rental multiple times and tried to renew through the app and the 1-800 number since the store line rings endlessly without anyone answering. Every time we extended, we were overcharged, with no clear explanations, and were met with the manager's rude and dismissive attitude. The lack of professionalism, unnecessary hostile comments, and disregard for customer respect are unacceptable. After emailing U-Haul's customer service directly about these issues, they didn't bother to contact me but referred my complaint back to the general manager, who called me. Unfortunately, this call was even worse. The GM was incredibly unprofessional, taking my complaint personally and speaking with a noticeable level of aggression. He repeatedly interrupted me, questioned my honesty, and insisted that the fluctuating charges were just "estimates charged based on what the system felt was appropriate." He seemed to use the fact our card was declined as vindication for the attitude from "Jeanne" He even suggested that because we weren't allowed to renew through the app, we were somehow being dishonest "because that just doesn't make any sense" By the end of the call, I was left in tears. Luckily-I've recorded the call this time and shared it with the Better Business Bureau and my substantial social media platform, so others know what kind of customer service they can expect from this location. It's clear where the employees have picked up their disrespectful approach. I would strongly advise avoiding this location if you value respect, fair treatment, or clear communication from your rental provider.

I placed a reservation with U-Haul on Dixie highway and the day before my reservation was to occur…read moreI called to confirm my reservation for the next day and they did not have the equipment at the location that I was going to rent from. I was told that I was going to have to go to another U-Haul location upwards of 25 to 30 minutes away to secure the equipment that I requested. Next time in the future I will not choose U-Haul to rent song I will choose Penske each and every time in the future.

Keep On Moving Company

Keep On Moving Company

(2 reviews)

I normally don't post things like this, but I wanted to share my recent experience in case others…read moreare considering hiring Keep On Moving Company for furniture relocation. I contacted them last week about moving furniture within my home. They quoted $80/hour per mover (2 movers, 3-hour minimum) and told me they had availability not this Wednesday, but the next. I agreed and sent photos as requested. They never acknowledged receipt. I followed up respectfully -- waited a business day, called, left messages. No reply. When I finally spoke to someone today, they denied confirming availability and essentially brushed me off, telling me to find someone else. I reached out to them because they presented themselves as a Christian-owned company, and I wanted to support local, values-based businesses. Unfortunately, what I received was disorganization, lack of communication, and an unprofessional response that wasted my time. If you're looking for dependable movers in Northern Kentucky, I recommend considering other companies. This experience was disappointing and completely avoidable.

If I could leave 0 stars in this review I would. I requested very simple moving instructions…read moreincluding only moving items that were too heavy or too large for me to move on my own without a moving truck. This included approximately 9 pieces of furniture, One of which was a washing machine. The company advertised that they would both disassemble and reassemble beds et cetera which is one of the main reasons that I hired them. 2 movers were able to disassemble load move and reassemble my items in approximately 4 hours. Days later when the official moved to the new house occurred I noticed a couple of loose bolts on my children's loft beds. It's not a huge deal initially, but as I continued making beds I also noticed the headboard on the master bedroom bed was also loose. So I grabbed an Allen wrench and went forth to tighten bolts At which point I found that there were complete bolts missing from the beds which had not been properly re attached and pieces of the bed would need to be fully removed to properly attach the bolts. I contacted the company in order to have them resend movers to properly assemble my furniture. After consulting his movers the owner called me back to let me know that they claim that the pieces that were loose we're not pieces that they disassembled! An utter and complete lie by which he was going to abide and got very defensive when I told him they were outright lying. While they did finally send someone later that day to properly assemble my furniture, I found out later as I was hooking up my washing machine that it as well, while less than 1 year old (and never moved before) Was all scratched up.... It was pretty apparent that the reason for such scratches was that they had put the front of the washer against the Dolly rather than the back of the washer when loading it onto the moving truck. I proceeded to file a claim with the company for replacement of the unrepairable, unworking, scratch up washing machine only to be told that I was only going to receive 60 cents per pound for a destroyed washing machine!When I tried to dispute this their answer was " But you sign to contract and that's what it said". Do not trust this company with your belongings, they do not hire responsible movers, they do not stand by quality work, they are simply out to take your money destroy your property and then tell you to take a hike when you expect them to take responsibility for the destruction of your property.

Compass Self Storage - selfstorage - Updated May 2026

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