I needed to renew my passport quickly. I brought in my printed forms, they took my photo, printed…read moremailed out all in about 5 minutes! It was one stop and so easy! He even asked me if I liked the picture and would have retaken it. Very thorough! I recommend this place for it was affordable and convenient.

Do not leave packages here. These people do not scan…read morepackages after dropped off. Frequently lost package and no further action to take because it is never been scanned anyway. This is my second time already that package never scan and just disapoeared like magic.

It's been 2 years and have not heard from sky freight, the packaged is GONE!…read moreSly freight. make sure to insure your packages. It has more than $2k inside that packaged. At least let us know what happened to the box.

We used their service for many years and no problem. We sent a box to zamboanga in Nov. 2024. I…read morecalled every two weeks no retun calls. I finally spoke with Zenaida in March 2025 and she said she would call me back. I spoke to her again in April twice. I already went home to Zamboanga in October 2025 and no box. I called the branch office in Manila and they said they cut their ties with Sky for almost two years. I will report them about the fraud. This is insane how they scam their customers.

My go to UPS store…read more I typically go here for Amazon returns, but also the periodic shipping out of a package. I always have great service from the employees here - specifically there are 2 guys who you typically see working, which I just realized I've never gotten their name. When I need help deciding the size of something, they're very informative and I love that they don't try to up charge anything. They're honest and helpful always. I will continue to use this specific UPS store location an I recommend it to any neighbors and friends in the same area.

As always, I get excellent customer service. Everyone here is kind, personable, and hard working…read more FIVE STARS. Thank you.

1130 am, Sunday, April 12, 2026…read more Amazing experience! I'm so thankful you're open on Sundays! You accept Amazon returns too as you did before Amazon Fresh markets even existed. Very friendly customer service. My Amazon QR code was ready for scanning. Being prepared made the process smooth. This is my preferred UPS Store.

DO NOT GO HERE FOR PASSPORT PHOTOS. I had three sets of passport photos taken here, and all of…read morethem were out of spec per the passport officer and one was rejected. Since two of them were minors, I had to take them out of school for the passport appointment. Since it wasn't feasible to take them out of school again and schedule another appointment, I opted to get the photo retaken at the office. I reached out to get a refund on the rejected photo, but received a "Sorry for the inconvenience, but we can't provide a refund..." response. Sure, they did offer to retake the photo or credit for another passport photo, but it's just not feasible nor does it make sense. What should someone do? Take more time off work/school to attend another appointment due to the product provided being sub par? Not a bad place to ship packages or have a mailbox, but their customer service has zero compassion.

Freddy, the Assistant Manager, helped me ship some equipment back to a previous employer. What…read morecould have been a very frustrating experience was so smooth, I am sitting in my car outside writing this review before I forget. Freddy was extremely patient and communicative, making sure I had all the right receipts and documents and I truly appreciated it. He's a huge asset to the store.

Service here is awful, doesnt seem like anyone wants to work or hates their jobs. If you have…read moresimple drop off then its fine but anything extra consider somewhere else.

When I arrived at the UPS store in Cypress, I was greeted by Kaden... a Customer Service associate…read more I told him I needed to make some black-and-white copies he said... Let me help you and proceeded to copy various documents one at a time... In my specific order. He went over and above at his job and I highly recommend him for a promotion. His customer service was impeccable and I will continue using the services of the UPS store in Cypress. I also complimented Kaden's performance with the store manager, Chris and told him that his training of his associates was beyond fabulous.

I went here today to return a SHEIN order that had a loose button. I was able to get a QR code to…read morereturn and I showed it to one of the employees to get this returned. Within two minutes, I was able to leave the place and my order returned. I'm just so glad that this place existed near my house so that I can return this without having to pay about $5 to return something. This place is quick with returning or shipping orders in under 5 minutes. I'm just so glad that this place is wonderful.

Great place to do all of your printing needs! We are very happy with all of their services, along…read morewith great reps who take care of any of your printing questions. I highly recommend them from printing of business cards to large quantity printing. They are the best!!!

Will never print here again.... Misquotes, Printing mistakes that you still have to pay for, an…read moreowner who is constantly on vacation so no help there..... The rumors of mistreatment of sub contractors continues to come up!! there are many smaller print houses that will give you a more personalized service... find one, don't waste your time here...

Dropped off a package at this location and the recipient received it re-taped because it had been…read moreopened, with the contents missing. While it is possible this happened during transit, I have used UPS for eight years without issues and this was my first time using this drop off location. I am writing this review in case a pattern develops and to make others aware of my experience.

Avengers Assemble! We've been coming to this UPS Store for almost 20 years, and honestly, it's been…read moreas steady as Cap's shield and as dependable as Vision's moral compass. Through ownership changes, tech upgrades, and shifting staff, it's still the same reliable place we count on. Feels like our own little SHIELD satellite tucked into Cerritos. Brijesh, the new owner, brought in some serious Stark-style tech. The automated package alerts? Feels like Jarvis quietly texting us when a delivery hits. Maybe AI in effect? Tim's still here too and he's been the steady hand like Nick Fury behind the scenes. And Mike, one of the UPS drivers, pops in often with calm, Groot-like energy. You just kinda feel better knowing he's handling your stuff. * We've shipped, received, notarized, and done every other task you can imagine * Everything's smooth. It's like the Wakandan Dora Milaje of service: fast, precise, and no nonsense * Never lost a package, never messed up a form. Even Dr. Strange would approve of the magical efficiency * We've even had them help with rush jobs. Like Peter Parker showing up just in time The store's in a strip mall center that keeps things fresh without going full Stark Tower. Clean, safe, always parking. It's like that unassuming corner of New York where Spider-Man lives (accessible but still low-key.) We'll definitely keep coming back. It's rare to find a place that holds strong through time like this. Although not quite multiverse Kang time travel, it holds up to the rest of time. Like the Avengers, just... .with scanners and label printers instead of vibranium and arc reactors. It's a little part of our routine that's way more super than it looks. Still kind of funny I can remember when this place didn't have all the upgrades. Now it's runnig smoother than some of my apps. We'll be here for the long haul . Maybe even longer than Thor's been alive.

I came to this location for a live scan & the lady that helped me was absolutely wonderful. The…read moreservice itself was quick & I did not have to wait around for long. Upon arrival I was greeted warmly & had my LiveScan completed in less than 10 minutes. While I was here I noticed that aside from LiveScan they also carry items for your shipping needs as well as some cute items that make nice gifts. I bought some packaging peanuts while here. I withheld a star because the selection of certain items is limited but my LiveScan experience here was quick & wonderful. I also liked the cute items sold here.

Highly recommend. I came in here with three kids and not really being able to move a really large…read morebox. The gentleman helped me not only carry the box but also tape it. Customer service and there was no wait time.

THIS post office is THE BEST with so many wonderful people working here!…read more I frequent this post office and always greeted with a warm welcome by most if not all! Shout out to Neisha, Sally, Joe, Hazell, Rudy, Chad, also to Kimberly their supervisor who helped me couple times! You are all so amazing, I am always happy everytime I visit because of your energy! The staff are all fast and efficient, they are all very friendly and make warm conversations, they also take the time to double check your packages and always give informative answers to your questions! We also did our passports in this location and they were very quick and made the process smooth and easy! They were so patient with our children as well! My kids love them! I truly love this post office! Please, please, be kind and patient with the staff, they are always working hard every day and I see that everytime I visit. Thank you for working so hard, we appreciate you!

This is the "last resort" location, open until 5p on a Saturday. You will be waiting for a good…read morebit, but the staff is friendly and you'll accomplish your task. If you need to ship a package and it's after 1p on a Sat. then this is your place. :) The value is that they're open late on Saturdays, few locations are, the price is your time. ;)