Be aware of the so called convenience fee on top of the bill! When we questioned about it, we were told that when we use credit cards, we are charged a service fee, which the restaurant passes on to the customer. The worst part is that we were not warned about it ahead of time, we just saw the charge on the bill when we tried to pay. Very sneaky and dishonest! read more

It's my first time back in a couple of years to find the place forever short of parking space while running as well as it can at post-pandemic staffing levels. The service was quite good for the smaller number of servers and the food was as good as past memory. The SRO days may be gone for a while yet, but Jonathan's is doing well...maskless, but not down and definitely not out. The occasion was a drop-in Happy Hour mixer. Based on the appetizers (and arguably the most beautiful onion rings in town) the entrees are sure to please. Definitely worth a repeat visit. read more

Our server was fantastic. The food was amazing. We had wings, quesadillas, flatbread, sandwich and chicken Alfredo. It was absolutely amazing. If we lived here, we would be frequent visitors. Absolutely amazing. read more

I love the Jonathan's locations and think they deliver a great product and atmosphere. My recent experience at the Franklin location was suprised by a convenience charge of 3% if I used a credit card. First I have noticed this, so may be one me. I am to the point of frustration when you try and support local eating establishments and they now want to add additional fees to their product. Understand the rising cost ( thanks Brandon), but enough! Restaurants will adjust their cost of food prices accordingly. Don't add additional cost onto the bill!! read more

Terrible experience.... Maybe our group of 12 overwhelmed the waitress. But for one of my coworkers to have her chicken plate taken because they forgot the vegetables, returned the same chicken plate now cold, have her wait longer for her vegetables to finally arrive defies all common sense. My coworker left without eating. And to add fuel to the fire, my food was never delivered because, according to the waitress, it was taken to the wrong table. By the time she realized the mistake, she stated that I would have to wait until they prepare my order all over again. When she starts bringing boxes and checks as everyone else is finished eating and ready to leave, here I am still without food, which at this point I asked to box it, as our lunch break was over. When she finally brought my food and everyone is getting ready to leave, I gave her a $20 bill for a $17 check and the waitress assumed that the $3 was her tip despite her horrible service. The waitress was unapologetic but simply took my money. I will not be returning to the Gallatin location. read more

Gage was behind the bar and he was awesome. We had a great time and he kept the cold beers coming.

Well, it was hard to really eat my salad after I watched a large green bug crawl out of it. They replaced it of course but the salmon spinach salad was tasteless and I had lost my appetite. You think they would have comped me but no, they charged me $18 for that salad. I ate two bites and just couldn't keep going. Crispy Brussels weren't crispy and they seem to have some sort of jam on them. I won't be back read more

Very friendly service and attentive, apps were good but the flatbread pizza was so dry. Everyone else liked their food so not the end of the world. read more

Arrived at Jonathan's at 12:45 today to watch the games with my family, secured table, my additional party arriving within the hour, in this time I was approached by my waitress and the manager/ Candace if my guest do not arrive within 10 minutes I must leave after me already spending over $125.00 in this place. I have been coming to Jonathan's since they opened 23 years ago, always a loyal customer and being asked to get up and leave is totally disgraceful on Jonathans and their ownership. Because of this action I will never waste another penny in this place nor should any one else. Horrible customer service and management and I would FIRE Candace today for her ignorance and lack there of customer service service skills. After23 years of spending my money here, I am totally ashamed of this place. Don 't waste your money here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Service was great. Food, not so much. My lettuce on my salad was disgusting and slimy. I maybe took 5 bites and I was immediately sick after my meal. I read a google review at this exact location last night making this same complaint about the salad. I will never be dining here again which is a shame because it's a good spot for a big group of people. If my meal was free there I would still decline. read more

We have been here twice now. Love the clean classic sports bar feel. The service was prompt and pleasant. The food came out fast and hot so we order our appetizers first. Then we order our food after we get the app... Or everything comes out at once. The food was amazing!! I made special request and they had no problems accommodating. I believe we found our new go to spot! read more

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They've got some great deals, but I'm sick of finding stuff in my food. Two years ago, it was a piece of zip tie in my soup. Last year, it was a hair in my buffalo dip. (Might I add that 2 bites in, we found the hair and sent it back, all they did was discount the dip 50%, so we still paid $5 for literally one bite of dip each.) And now, my to-go pizza has hair in it. I don't know what they've got going on back there, but 3 out of the last 6ish times I've gone, I've found something in my food. And there's absolutely no effort to make things right. read more

Jonathan's Grille - American Near Me - Franklin, Tennessee

Stay away if you're worried about covid-19 This place has signs on the door saying they're practicing safe social distancing - but they're not enforcing I at all. I walked in to get a to-go order and people were ALL over the bar area Close by , eating and not in masks. I kindly asked the host to please have the bar bring my to-go order up to me at the host stand , as I felt unsafe to go to the bar to get my food as I was advised I had to do. She gave me the snarkiest rudest glare and said "I GUESS I can ask if they'll do that" The manager apologized and told me they have curbside (even though there is no mention of this on the website or when you order ) and she said the host shouldn't have been rude like that but she also said most of their customers don't care about social distancing or curbside ! So This place is selfishly operating unsafely just to get money and they treat you like crap If you order to go! read more

We ordered the $10 "Apple Crisp" as a dessert for our meal. There was literally no crisp, just baked apples with ice cream. Not even close. read more

Jonathan's Grille - "Apple Crisp", more like Apples with no crisp. - American Near Me - Franklin, Tennessee

We've been to Franklin before but never been to Jonathan's Grille. We've been missing out! The service was on point, and the food amazing! Every single thing we got was superb! We ordered the southwestern egg rolls for an appetizer and they were so good. I ordered the 8 oz sirloin and baked potato= excellent and cooked exactly like I ordered. It was so tender! My husband ordered the teriyaki salmon and wild rice & veggies, he said his food was amazing as well. Will definitely be back anytime we come through Franklin in the future! read more

Good Family Go To Restaurant! Food was good - My Bison Burger was fabulous and cooked exactly as I requested. Service excellent on a busy Sunday evening. My second visit to a Jonathan's Grille. I'll be back. read more

We stopped here for a quick lunch and were quickly seated at booth. The staff was friendly, wore masks, and the food was really good. It seemed a little more crowded than what I'm used to but they were seating customers socially distant. I had the Chicken Tenders meal which came with a side and a salad and it was delicious. The fam had some Bam Bam Shrimp Eggrolls that they devoured. Very good experience! read more

Jonathan's Grille - Bam Bam Shrimp Eggrolls - American Near Me - Franklin, Tennessee

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The host Emily was great! As she sat us she talked to us and made sure we had everything we needed. she was fantastic!

Visited with my son-in-law on a Sunday planning to watch a specific NFL game on one of the 40+ TVs in the sports bar. When we arrived the parking lot was filled nearly to capacity, but the crowd (probably watching the Titans game) began to thin as we waited about 5 minutes for a table. (Ours was a late afternoon game.) Before we knew it, the place emptied out. Oops #1...acoustics are horrible. One game blared out, drowning out most conversation. (With so many TVs showing so many different games, why not some ambient music since the broadcast dialogue we could hear did not apply to more than 2/3 of the TVs in our room?) Oops #2...no sampler or flight for the fair number of brews on the menu. However, they will allow you to try any you care to with a small sample glass. Oops #3...The first beer I ordered from the draft list...they did not have! (I was fairly undecided at this point because the remainder of the brews were some I had tried before or strong IPAs I wasn't interested in this day.) They do have a decent selection of bottled beers as well. Point to the "good." It does get better with attentive, friendly wait staff and some good food. Ordered apps to share during the game. Buffalo Chicken Dip with tortilla chips was flavorful and a decent size. Soft Pretzels were excellent; the Queso dip is apparently house-made but just so-so; viscosity is fine, but tastes like white Velveeta. We spiced it up with some Cholula sauce and turned out pretty good. Salads, salads, salads...more than one might expect. Also burgers, sandwiches, and entrees that appeared nicely presented (at adjoining tables). Higher marks could be earned with better acoustics and a little broader draft selection. Perhaps more micros and fewer big brewery commons. All-in-all still A-ok, especially since Sunday afternoon was 2 for 1 drinks. Nice surprise, Jonathans. read more

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Food is always so good. But the visit is always better when Wayne is working he goes above and beyond for our service! read more

Went to our favorite Jonathan's Grille in Gallatin, TN only to find no parking available. Disappointed, but we and many others were leaving behind us. They will have to address, or it will kill their business. read more

Lady bartender was rude and asked what sides go with the wings she said veggies or fries. And charged me for it . When asked why she was rude and said we always charge for sides . Huh? Sideless wings ? I guess if just ordered wings and didn't ask what sides included would've went with her rude attitude. read more

The ambiance! The service! The food! The Stephanie, Carrie, and Gunner!! (Bartenders) First time in here and I am beyond satisfied. The food came in a timely manner, all three of the bartenders were attentive and gave great advice on the menu. I will certainly come back again. Thank you all! read more

Sabrina did a great job! She was very accommodating to my 3 kiddos and she made sure pour food came out in a timely manner. Enjoyed dinner

Walked in tonight and requested a table for 6. Several open tables visible in main dining room. Host said it would be a 25 minute wait. Asked if we could combine tables or they could accommodate us given empty tables. He stated the larger tables were for 8, not 6. My mind was blown how dumb a response this was. We walked out. Had been regulars. Apparently potential guests outweigh those who are standing in your restaurant? read more

We arrived into town late tonight and had a wonderful experience at Jonathan's grill. Our server Logan was absolutely wonderful! He was at our table within five seconds and was very attentive throughout the entire night! Service was fantastic! Food was delicious too! Will definitely be back again! Thank you Logan! read more

The Togo French onion soup was cool and the cheese was one big blob. I scooped in for the soup and had this plastic brown thing in my mouth. Really turned me off for the rest. read more

Jonathan's Grille - French Onion Soup - American Near Me - Franklin, Tennessee

I was just at Jonathan's for my friends rehearsal dinner, and they were phenomenal! Great food, great service, and wonderful atmosphere. If you are ever in the Cool Springs area, please stop by and grab the bruschetta (yum...). Will be living a 5 minute drive from there in a few weeks. Will definitely be back! read more

The service was amazing. I had never been to this particular location (near Germantown) but I'm glad I did. The food was excellent, the drinks were strong, and the service was on point. read more

Jonathan's Grille - Ribeye oz Loaded Baked Potato - American Near Me - Franklin, Tennessee

We were not impressed. Husbands hamburger was run of the mill-surely not 8 oz. mayb 6. House wine pricey. Soda very pricey with no refill My chicken fajita was just average. Chicken very dry. Found a stem still attached to my sautéed pepper. Server did the basic she had to do. Delivered food and disappeared. We would not go back. read more

First timers at this place, here visiting friends and they recommended coming here. We ordered the buffalo dip, and it came out extremely fast however did not have a lot of chicken in it. Then I ordered the Medium Buffalo wings which were very good however some were really small and some were really big no in between. The blue cheese with the wings was very liquidy which actually made me think it was ranch at first. The rest of the tables decided to be healthy and ordered salads which all looked really good. They had a lot of beers on tap. read more

Jonathan's Grille - American Near Me - Franklin, Tennessee

Really liked the menu choices. Service was wonderful. Food was good except for the French fries. Someone teach the kitchen how to make fries. They were cold and not cooked thru. Had same issue with the Springhill location. read more

Went in for dinner at 9:45pm on 10/13/2022 and had to seat ourselves per the sign at the hostess stand. Sat down and waited what seemed like 5 minutes. Even made eye contact with two waitress that were standing in a group of four by the beverage stand. I got up and asked on if this area was open and she just looked at me like I had three heads and mumbled something. The dining area wasn't even busy. We got up and left. Management please look at the camera footage. I was in a white tshirt and my daughter was in a black long sleeve shirt. I've been going to one or another Jonathans for over 20 years. I know there is a labor shortage but that wasn't the problem! read more

I placed an order online for my family. Drove 20 Min to pick it up. As I was waiting for my meal, i was shocked by how many people were packed next to each other particularly at the bar. No one had a mask there was no social distancing. I was stunned. I did get my meal and returned home. As we started eating our meal my daughter found a green bug in her food. So we all put our food in the trash except the meal with the bug in it. I drove back to the restaurant to return the bug and it get the issue resolved. They offered a $20 gift card to make up for the issue. I found a $20 gift card for a bill that was over twice that amount unacceptable. Particularly given i will never eat there ever again. Disappointing given i use to eat there often pre-COVId. I requested a complete refund and although they didn't like it, they agreed. read more

Jonathan's Grille - A green bug. Note he legs - American Near Me - Franklin, Tennessee

This used to be our FAVORITE place and we came to this location all the time. I'm very disappointed in the change over time. The beer and happy hour is still good. The increase in food prices is OUTRAGEOUS. $15 for a single piece of cheesecake??? I get inflation but dang. Even the beer prices are insane! I just miss the old Jonathan's. The Buffalo chicken dip used to be my favorite thing there. Last time I ordered it I sent it back 3 times, thinking that they had given me a bad batch from the day before, but every single time it was just as bad. It smelled so gross and had the most disgusting taste. The waitress smelled it and agreed. After 3 attempts she asked to get us another appetizer, so we ordered the hummus. I was expecting them to comp it but nope, we paid for it. I wouldn't have gotten something else instead and would've just waited for our meal. But this Buffalo chicken dip was DAYS old and just being reheated again and again and again. This would've never happened in the past. I also got the nachos ($15) and they were served on a square plate with not many chips at all, not like they used to be when they came in a HUGE bowl and it was a massive, good sized serving. I also got both a pizza and a flatbread (at different times) to go and they did not taste the same as they used to. I had the exact same pizza the same week at the Spring Hill location and that one was absolutely delicious, just like it always does. I don't know why things have taken a turn for the worse but they really really really need to take a few tips from the Spring Hill location and go back to how things were a year or two ago. I'm also not a fan of the new menu. They removed some of their best dishes, like the short rib tacos. read more

Consistency, super friendly staff, really good Happy Hour, and just an overall good experience all three times I've been there. The management team has it dialed in read more

We only had drinks here as it was a sports bar. We ordered wine and lucky us it was double pour night. It was packed and the food did look good. read more

Great place to go after work that is very close to my apartment. Very reasonable prices on food and good happy hour drinks. Bartenders are attentive and efficient, food comes fast. I usually can find a seat at the bar and the ambiance is nice -- especially for a sports bar. read more

This was a great place to grab some dinner just a short walk from the Aloft hotel. They were slammed when I walked so I headed to the bar area and was lucky enough to snag a high top. My server came by immediately and took my drink order. Two Blue Moons for the price of one since it was happy hour. I had the chicken fajitas. They were excellent. Great flavor and came out HOT. Overall good experience. I'll be back the next time I'm in Franklin. read more

Had a late lunch at the restaurant and took advantage of Happy Hour. Beers were two for one and wine was discounted. We shared a house salad and the Bistro Burger with sweet potato fries. There was plenty of food for the two of us, and they even brought it out on two plates (burger was cut in half). The burger was delicious! It had a little spice and the sauce was so good. The fries were also good, nice and crispy. We got the half side salad, which was good for us to share. The raspberry vinaigrette was not too sweet and I appreciated that. Over all, the meal was good, the service was quick and we enjoyed Happy Hour. read more