A great breakfast spot!! Our waitress Qimiya was fantastic!! Recommend the Yardwork skillet read more

This was one of the most frustrating takeout experiences I've had in a long time. I ordered from Big Bad Breakfast in Franklin early this morning before work because I was on a tight schedule. The app clearly advertised my order would be ready in about 9 minutes, so I planned everything accordingly--unlocked my office, set up my classroom, and timed it so I could grab my food and eat before my new hires arrived. The pickup time updated to 8:20 AM, which was already a slight delay--but manageable. I arrived... and my order wasn't ready. At 8:35, someone finally checked on it and told me it would be "2 more minutes" and that it was delayed due to a large catering order. That explanation made it seem like my order just wasn't a priority. 8:40... still nothing. Now I'm no longer just hungry--I'm on the verge of being late to run a professional training session. Meanwhile, the staff could clearly see me pacing back and forth for nearly 30 minutes, yet no one took ownership of the situation. At one point, I was even asked if I had been helped--which was surprising considering I had been standing there the entire time. I finally received my food at 8:47 AM, leaving me just enough time to rush back before my presentation. Afterward, I called to speak with a manager. The person I spoke with said she was a manager, apologized, and offered to remake the food (which made no sense given the time already lost). She then said she would issue a refund and took my number to follow up. That call never came. No refund. No follow-through. This experience showed a lack of urgency, communication, and accountability. I understand delays happen--but ignoring a waiting customer and failing to honor a promised resolution is unacceptable. I won't be relying on this location again, especially during a workday. read more

Not a good experience here. It had been recommended since the meal most often eaten out is breakfast in our house. Waited well over 30 minutes for a table, but we were prepared for that since the place was visibly busy. We were seated at a booth next to the end of the bar where orders are picked up. After getting to the table we waited nearly another 20 for acknowledgment, menus and the opportunity to place orders for coffee. We'd set at the table about 45 minutes before receiving coffee and water. By then we were ready to order food but our order was not taken so we waited for the server to return. But the time she came back to take orders, drinks were empty and needed refill. Orders were placed, including cinnamon rolls that they're apparently known for, and refill of coffee and water requested. All the food came out at once, reminded the server we needed water and coffee refills since we'd not received them and she seemed surprised we needed liquid. Cinnamon rolls were cold and hard, almost crunchy so we're not eaten. When coffee came we let them know we needed butter and syrup for the entrees that had been delivered. Nothing had yet been touched other than the cinnamon rolls because everything was dry and we'd still not gotten drink refills from initial serving. By the look of the server staff on floor, things were in control but our customer experience felt as if they were disorganized and chaotic. We received our bill, which seemed high for the level of service and quality of food received but we did not contest. We'd been there nearly 2 hours and had appointments to get to. The place is popular and parking lot is always full but there are better more dependable places in the area to go for breakfast so we will not return. read more

Great breakfast stop. Sat at the bar and Marlee was our server. Very attentive and personable! Food was the best ever! Don't know how lunch is but by far the best breakfast than anywhere around! Food was favorable and hot. Biscuit was the best so we bought 6 to go! Not one negative about this spot!!!! read more

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We added our name to the waitlist online which was very convenient. Upon arrival, we were warmly greeted and seated right away. We had plenty of room at our table and the space is inviting and clean. Our waitress, Madelyn came over right away, took our drink orders and answered some questions we had about the menu. She then brought our drinks and took our order. Throughout the meal our waitress was attentive, refilling drinks and checking in on us. The food was excellent. We had the creole omelet, low country skillet, kids pancake w/sausage patty and the cinnamon roll. The cinnamon roll was a little dry but I think that is just how it's made. It seems more like a biscuit-y roll and not a yeasty roll. My child almost ate her entire huge pancake, which never happens! Coffee was good! It is smooth and not bitter. This place hits all the spots! We would definitely eat here again. 10/10 read more

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Wonderful food and service. Everyone was so friendly. We appreciate Bree, Marley and JJ. Always smiling and helpful.

I have reviewed this place before it delivered once again! Absolutely fantastic breakfast, great friendly service , clean and no negatives. Easy parking too! Definitely a return customer ! read more

Big Bad Breakfast - Franklin - Coffee / expresso machine - Breakfast & Brunch Near Me - Franklin, Tennessee

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This was the first place we ate at while in Franklin and OMG... the most delicious breakfast we had. From their fresh squeezed orange juice to their Breakfast skillet with shrimp and grits it was just comfort food at its best. Our waiter was Hailey and she was honestly the best, welcomed us as it was our first time there and made our visit enjoyable and was very attentive if we needed anything. Their food was SO good. The Place was Big so they def accommodate big parties if you come with a big group. They even have a bar area you can sit if you come for a quick breakfast or lunch. Their selection was great and was one of the tastiest breakfast we had hands down. The shopping center has several shops and places to eat so there is enough parking all around as well. Their bathrooms were clean and loved the Elvis decor and all. Great food, service, and ambiance def a 10/10 & they even have some cool Merchandise you can take home & purchase read more

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Just an awesome place. One of my new favorite, virtual offices, excellent service, they got outdoor tables, and the food is excellent. Feel free to invite me to breakfast or lunch here. read more

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Great service and yummy food! We were a group of six and only waited 15min for our table which we thought was pretty good for a busy Saturday morning. Our server, Anna, greeted us with a happy smile and even gave us all nice compliment! She took really good care of us and made sure we were happy with our meals. We all enjoyed our meal especially the biscuits! We were told that they were the best, and we all agreed! Very tasty! Light, fluffy, and a little bit crispy. So good! Highly recommend when in Franklin! read more

Big Bad Breakfast - Franklin - Breakfast & Brunch Near Me - Franklin, Tennessee

Stood several minutes at the front podium waiting to be seated. No one in sight, never acknowledged. Went somewhere else in Franklin. read more

Big Bad Breakfast - Franklin - Big Bad Breakfast - Breakfast & Brunch Near Me - Franklin, Tennessee

Food Had the fried oyster scramble and everything in it worked well together except for the mayonnaise. I don't have an issue with mayo but there was A LOT on the plate under the scramble. Crispy and flavorful oysters, though! Service Quick and friendly service. Had patience with us as we took a while to pick what we wanted to order. Really liked how I could add my phone number to the wait list then receive a text when the table was ready. Didn't even have to wait at the restaurant. Ambiance Inside is a lot bigger than it looks from the outside. When you walk in and straight back you can turn to the left and there is an additional seating area. Nice outside area would be something to also check out. read more

Such a great morning for breakfast with a friend. What made it even better was the outstanding outdoor service by Marlee! She was friendly, accommodating and made us feel like family. Very attentive and simply wanted us to enjoy our relaxed Saturday morning. Well done to the great gal with a beautiful smile and the gold M necklace. Hope your day is as wonderful as you made ours. Excellent service M! We asked someone to take this picture as we had the best time just catching up. Take time to nurture friendships and take time to do it at Big Bad Breakfast. Had no intentions of posting a review, yet the experience was so pleasant! read more

Big Bad Breakfast - Franklin - Big Bad Breakfast outdoor dining. - Breakfast & Brunch Near Me - Franklin, Tennessee

This restaurant was busy when we arrived but we had considered the reviews and decided to try it out. Seated immediately and greeted soon afterwards by our friendly waitstaff. Placed an order and soaked in the atmosphere which was a upscale diner style with emphasis on clean and bright decor. We only waited a short time for our food to be presented. Food was hot and fresh with a nice presentation. My French Style omelet was plump and filled with bacon, spinach and bell peppers. read more

Great service from Marlee. She was quick to greet us, super friendly and our meal was delicious. read more

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My wife and I were in Franklin for a family gathering and decided to grab a bite at Big Bad Breakfast on the way out of town. It was a Sunday morning and the place was busy. While waiting for a table, I could see a lot of people doing take out. We both ordered a bloody Mary which was good, but not spectacular. My wife ordered biscuit & gravy, sausage, and a crispy hash cake. She loved the biscuit and the sausage. The hash cake was just meh. I ordered the Old School Wrap with a hash cake. The wrap came with their version of hot sauce which was green. I liked the sauce, because the wrap needed something as it was fine, but kind of blah. I was hoping for salsa, but they only had the hot sauce. I agreed that the hash cake was meh. Our server was great. He was quick on taking our order, refills, and to go drinks. Big Bad Breakfast was good, but not great. Solid 4 stars. I would try it again the next time that we are in Franklin. read more

This morning at around 10am, we waited over an hour for our meal without our waiter even updating us. When he finally said it was coming, it was another 15 minutes hearing nothing. Finally, we asked it to go because I had a VA appointment. 10 minutes later, I told him we couldn't wait any longer and as he turned and walked away, he simply said "Have a good day." Obviously, we won't be back. read more

Good is great, service is impeccable. Ambiance is just right. Be Happy, think good thoughts.

I recently moved to Franklin and started coming to Big Bad Breakfast for brunch. Every item I've ordered has been great, came out quick, etc. What stands out far above that is the service I've received. Nate and Bre are always so friendly, make sure I have fresh coffee, the extras I need, etc. Sometimes they keep me topped off on multiple drinks at the same time. I'll have to post a picture, ha! I'd like to take a minute and comment on something not related to the food. I eat at Big Bad Breakfast quite a bit. That's given me a chance to see a lot of interactions, etc. Nate and Bre, every single time, go far above and beyond to accommodate those customers who may be advanced in age or need a little extra assistance. For these reasons I give Nate and Bre my personal hats off, and BBB a strong Five Stars! read more

Big Bad Breakfast - Franklin - Breakfast & Brunch Near Me - Franklin, Tennessee

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The menu had a good selection and the food was good. Our server was very nice and helped us with our menu selections. The restaurant had a big bar that was available to dine at, a big dining room, as well as outdoor seating. We joined the wait list before we arrived, so we only waited about 10 minutes. read more

I have never in my 36 years of living have had better Bacon than here. The entire breakfast was leagues above everyone else. The food perfect. The staff amazing. The price, cheaper than what a meal like this would normally cost. Worth every penny and more. I WILL be back. read more

This is one of our favorite brunch spots! Make sure to use the Yelp waitlist on the weekends and during peak brunch hours. I love the fun mimosas and iced coffees to start. They have all the breakfast staples you would want but my favorite dish is the chicken and waffles. The wait staff is so fun and very attentive. read more

Delicious and fun Sunday breakfast! We joined the waitlist before arriving which took some time off our wait-- the restaurant was busy and appears to be very popular! The restaurant was clean and the decor was cute, decorated in a very Nashville theme. Though the restaurant was certainly busy, our server was friendly; attentive; made great recommendations; and brought our orders out promptly. We came here because the menu looked great with plenty of options to choose from. Perfect if you feel like indulging or making a healthier choice. I ordered a mocha latte with almond milk and enjoyed it a lot. I also was a huge fan of the BLT Omelette, ordered with a hash cake. It was so good!! My partner ordered the Yard Work Skillet with a biscuit but even he couldn't resist a couple bites of my hash cake! We were both very satisfied with our meal and enjoyed our time there. read more

Big Bad Breakfast - Franklin - Mocha latte with almond milk - Breakfast & Brunch Near Me - Franklin, Tennessee

There were open tables and there were open high top tables when we checked in with the hostess. In spite of that we were told there would be a 15 to 20 minute wait. We opted for the counter service. Only 1 server there Can't tell you about the food because we left the restaurant read more

Big Bad Breakfast is in a modern and beautiful space. Loved that they do the Yelp waitlist so we were able to get in quickly on a busy Sunday morning. The menu has lots of mouth watering options. Our table had waffles, steak and eggs, a biscuit with fried chicken and gravy, shrimp and grits and a cinnamon roll. The brûlée grapefruit was delicious, what a great idea! Juices are fresh squeezed too. Our server was so friendly and helpful and she even gave us extra coffee to go. Definitely worth a visit! read more

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Always good. Very consistent. Large portions. Great coffee. Reasonably priced. Lots of menu selections. Bacon is always cooked to perfection. Food served quickly. Can be very busy at times but you can get in wait line on the app. read more

We're from Boston, but whenever we are in Franklin we make it a point to stop at BBB. the food here is amazing and the staff are the best!! The bag things is now I have to wait 6 months to come back. read more

I was visiting Franklin and had breakfast at this place. We ordered the cinnamon roll, which had some of the best cream cheese icing I've ever had. I also ordered the biscuits and gravy with a side of scrambled eggs. It was so much food and the price was great. The peach and strawberry jams were amazing. I will definitely be back! read more

Convenient location for those of us in southern Williamson county. Plenty of convenient parking. A variety of seating, bar, table, and nice roomy booths. Service friendly and very efficient. Wife complemented the cappuccino. I went simple and relatively light, with a sausage gravy biscuit and over easy egg. Sausage gravy excellent (way better than Biscuit Love's, just saying). Wife got the redneck benny hollandaise, and remarked what an enormous pile of ham the eggs sat upon. Shame I've not tried a BBB previously, and will happily return and explore the menu further. read more

Food and drinks were amazing. And Niesha was a fabulous server! We will be back! The fresh squeezed juices, homemade biscuits and hot sauces were great. read more

We had a great breakfast experience this morning with Marlee as our server. We came in early and her bright and sunny reception made breakfast more enjoyable! read more

Qimiya is an excellent server! She always make sure all my needs is met, and recommends me the best food options to try! Best server I ever had! read more

Nice atmosphere . They were busy when we went . Waitress was friendly & accommodating. Food was great !

Service was good. Food was AMAZING! We enjoyed the skillet, biscuits and the yummy chicken! read more

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Awesome breakfast place with great service and a nice varied menu. It's been great the handful of times I've gone and I will be back again

Came in on a Saturday morning and the wait was moderate, but the staff handled the rush really well--tables were cleared quickly and people were seated efficiently. I ordered the Low Land Skillet and it was excellent--great balance of flavors and textures without feeling too heavy. The cold brew was also above average, smooth and nicely strong. Overall, a great breakfast spot worth the short wait. read more

Big Bad Breakfast - Franklin - Low Low Country Skillet - Breakfast & Brunch Near Me - Franklin, Tennessee

Great food and service. My favorite is the Jack Benny! It is hash browns as the base spinach and perfectly poached eggs! The coffee service is bottomless! read more

Omg! Delicious! I ordered the cathead biscuit breakfast which was a biscuit, split, topped with crispy fried chicken breast tenders, sausage gravy, and cheddar cheese! Madelyn in Franklin took wonderful care of us! read more

The wait system is flawed. Make sure you check in even AFTER you put your name on the online waitlist or you will grow old waiting for your table. read more

Food and service are always great. Never have a disappointing meal. Use the waitlist option here on Yelp. Always helps to navigate the large, waiting crowds. read more