I really wanted to love this place. They have a fabulous ambiance, great views, awesome music, above and beyond service, and the food was a huge flop. I repeat, I had very high hopes and wanted to love this experience, but I didn't. I want to be fair and give a complete overview of what was wrong with this experience because I feel if everyone else had given an accurate reason for the lower ratings I probably would not have come here so I am going to be very honest.
This place has entirely too many good things to have the food be so lackluster. If the food matched the service and ambience, this would be a five star restaurant. I'll break down each item individually and give them each an individual rating.
Shrimp tempura - 8/10 the shrimp tempura was good, but nothing special about it. It is as you would expect, hot and fresh with a nice crisp. It tasted like it was made with fresh oil, and the breading was nice and light.
Chicken dumpling - 4/10 I was not impressed with this dumpling at all. It felt like it was cooked too high too quick and the inside was undercooked and underseasoned. I took a bite out of one and left the rest alone. I was not a super fan of the sauces either, which I got on the side because I did not want it drizzled over the dumplings so I could rate everything individually.
Korean fried chicken - 7/10 I should have read the menu a little more carefully. These are boneless, which is basically just a chicken tender, we got ours with the orange sauce, which was really good but still not quite what I was looking for. The chicken was definitely fresh, the crust was very good, but it was not what I was expecting after having had actual Korean fried chicken.
Bento Box - 5/10 everything on this tray tasted like a combination of freezer food and fresh made. The California rolls were very mediocre, the salad was nothing to shake a stick at, the tempura vegetables were really good though. The white rice lacked flavor and the yakitori chicken is not an item that they keep on the menu, but the chef made it upon request and we are super grateful for the accommodation, but it just lacked flavor. That is what makes leaving this review so difficult, the service truly was above and beyond, but the food was a major miss. The miso soup was room temperature and I was not a fan of the flavor.
Ramen with chicken - 5/10 one of the main reasons I wanted to come eat here was because they have a large selection of gluten-free menu items. This Ramen is one of them so I was excited to experience gluten-free Ramen without having to take any digestive enzymes but this also came as a major disappointment. The broth tasted like the same broth they use for the miso soup, which I already did not like at all. The noodles had a bit of a Play-Doh texture, they were very strange. I think some rice noodles would be a much better option if they want to do gluten-free because whatever noodle they are using has a very strange texture. I was traveling and did not want to take any leftovers so I just dug out the meat. They also forgot to put the soft boiled egg, but I did not make a stink about it.
I feel like the recipes could use a major revamping because there is no reason Joi should not have mind blowing food. I would love to come back and try it again upon seeing a menu makeover or making some adjustments to the current recipes. This food just not have a strong flavor profile. read more