I was in desperate need of a range just before Christmas. Colton helped fix me up with a stove that…read morewas affordable and just what I needed. He went above and beyond, getting the stove installed and all the unexpected issues resolved. His kindness was a blessing. Go to L&L Appliances and ask for Colton

Don't let looks deter you from L&L Appliance - these guys are honest, reliable, and absolutely…read moreaffordable! I've gotten help with my dishwasher (they replaced and installed a refurbished one that has been awesome) and with installing a dryer. If you get pushback at the big box stores on installing stackable washer/dryers, call L&L. They will get the job and they get it done right (the first time!) This is a family business, and I can clearly see that they genuinely care about their customers. I cannot recommend them enough - so glad I found them!

It's a total boys club. Sexual harassment starts at the top and goes to Service Supervisor…read more I couldn't report it because I was one of two women who worked there. It'd be easy to know it was me and I feared retaliation. Employees rarely get one year reviews on time, and we were told that it is our responsibility to tell our boss when to review. When I went hunting, Andy Van Buren told management trainees to cover for me by 'sit at her desk and look pretty' Ryan kept trying to solicit for sex. I got a quote for a tractor with my employee discount, and I managed to find the same new model for dramatically cheaper. New employees who knew the finance manager outside of work (mother of managers best friend) were paid more than employees with seniority and the qualifications for raises were kept secret. I'd rate a 0 if I could.

Great customer service! Everyone here is knowledgeable and happy to help. If they cannot source a…read morecertain part or work on a particular type of machine, they will selflessly forward you on to the right people. Way to go!

Needed two brass fittings for the TIG welder I use daily. Not in stock. Was told by Elijah and…read moreJaimo they'd look up the part number and call me so I could order what I needed. A week later and still no call. Worst customer service ever and certainly not a way to do business. Needless to say I won't be going back.

Super helpful and knowledgeable staff who went above and beyond to find and match the right…read morefittings, even if the parts were a bit esoteric. Unparalleled selection. A true Seattle resource.

Super helpful, amazing customer service. These guys are awesome! Not only helped me with my…read moreinconveniences but everyone else in line. Definitely the spot for your supplies

I wrote a review about this company it ended up on another business. It was true when I wrote this…read morecompany sold me a pressure washer and it's sound and runs like a top. These tools in the mossy and mold mildew N.W. is a must. The driveway is as clean as a marble mount. I am so impressed with this family company. The staff loyal and treated well so therefore so is the customer like me. I'm sold.

Let's be frank, it's a crap time to buy appliances and that's not any appliance store's fault. I…read moredidn't really want to buy appliances now but my dishwasher broke so I set off to see what I could get. I called a few different stores and selection of a decent dishwasher in white was pretty bad. Albert Lee had a Beko for a remarkably good price and it was due to arrive to the warehouse later that week - so my answer was "shut up and take my money." Side note Beko is a newer to America, they're a European appliance manufacturer. Albert Lee is the only dealer around, which seems to be helping supply as they're not spread thin around varied stores. The product reminds me a lot of Bosch, but not months backordered. So that's the good part, the bad part is my dishwasher ran a week late, though that's not Albert Lee's fault. I do wish however they had better systems to track/notify buyers of arrivals, delays, etc to save wasting time calling. In the end I got my dishwasher, it's great, and I'm happy to be done with my week and a half of handwashing.

I purchased a new GE Profile dryer from Albert Lee Appliance on May 30, 2026, for $649 plus…read moredelivery and installation. Albert Lee's contracted installers installed it June 5. During installation, the installer did not know the dryer required a water connection for its steam/sanitize functions. After I asked about the steamer, he retrieved a hose from his truck and installed it. There was no apparent supervision or inspection. On June 7, before the dryer had ever been used, the hose connection failed and sprayed water throughout my second-floor laundry room. Water spread through the laundry room and into the main floor below, including through light fixtures, causing significant water damage and buckling floors. I reported the incident to Albert Lee June 8. Although customer service said the matter was being forwarded to a "team," no one from Albert Lee ever came to my home, inspected the damage, or apologized. Representatives from the installation company instead photographed the damage and questioned whether I had touched the hose. I had never used the dryer or touched the connection. I was also told a different type of hose should have been used. Due to the delay, I contacted my own insurance company. Professional mitigation was required, including removal of drywall and flooring and five days of drying equipment. Mitigation costs exceeded $8,000, and restoration is currently estimated at approximately $30,000. I later contacted Albert Lee myself about replacing the dryer. When they finally delivered a replacement, it was visibly damaged and I refused it. Their installers also initially did not know about the flooding or that my washer needed to be reconnected. One installer apologized, which was the first apology I received. Albert Lee sold me both the appliance and installation and should take responsibility for the contractor it hired. Albert Lee should have taken responsibility, provided a meaningful resolution, and refunded the approximately $700 I paid for the dryer as a good-faith gesture given the $30,000 in resulting property damage and the inadequate response to this incident. Do NOT EVER buy from them.

Had an awesome experience at this range store in Auburn, WA! Nazar was super helpful and got me a…read morecustom range hood at a great price. He and his helper even loaded everything into my truck, which was a huge help. On top of that, they threw in a free fan for my new hood--such a nice surprise! If you're looking for something custom for your kitchen or need a new oven or range hood, this is the place to go. Great prices, great service--highly recommend! Also, check out their Instagram page--they have some great pictures of their products there!

I'm very happy to confirm "The Range Store" in Auburn, Washington, immediately, when called today,…read moresent a very knowledgeable, effective and friendly technician named Dimitri who in a very short time replaced the warranted faulty thermocouple and readjusted one misaligned ignition electrode. What particularly impressed me was that he kindly invested time in reviewing the various functions and adjustments of the stove, which I was not aware of. He left, leaving me feeling very satisfied and assured that my choice of the Ilve 150FDM was a success, not only from the great esthetics but also the excellent function, but most importantly the outstanding and unique service on which any complex device must rest on, for future commercial fame and prosperity. Many sincere thanks for standing behind your great and pleasing range. Lars Myrfors Mercer Island WA

lol... it's a little hard to get excited about screws but hey - when you need one, you need one!…read more My little vintage Honda (when does a car become vintage, anyway?) needed a bolt. Dropped one while changing spark plugs and coil packs. Grrrr... It was a challenge scrutinizing the parts sheet online so I just took one in to Tacoma Screw and they quickly found the replacements. Fast, friendly and no wandering around in a big box hardware store trying to get some help. Totally recommended.

Wow!!! I messed up on a screw and I was thinking of all the ways to fix it and then.... Tacoma…read moreScrew came to mind and thought what if? Shawna was so helpful asked me all of the important questions as this is for my Carburetor and it's an expensive part and she came up with a few ideas and solutions and she found the perfect one. The spectrum of screws that Tacoma Screw matches their name and branding. The Selection of parts are truly amazing. So awesome! On a Friday too! You made my day!!! Amazing customer service! Thank you.

Love this place little bit of everything and a lot of staff knowledge. Especially great place for…read moregreat deals on quality plants and exterior pots.

Very knowledgeable staff outstanding service always helpfully helpful with a wonderful…read moreunderstanding of their products