Tuesday evening our refrigerator died. We called Metropolitan Appliance Wednesday morning,…read moredescribed the refrigerator we wanted. They had several that met our criteria in stock--though it turned out only one would fit. Our salesman, Kevin was very patient, and ultimately we said let's do it. For a some extra fee he was able to arrange next day service. The two installers who arrived today, William and Anthony were amazing. They measured carefully to ensure that the refrigerator would fit before they unboxed the refrigerator. They were gracious and efficient and even suggested a way we could solve a problem with a drawer really close to the refrigerator. This was not our first exprerience at Metropolitan Appliance, and it won't be the last. The professionalism of both the sales staff and the installers was outstanding.

I can obviously only speak to my personal experience, but this is the second time I've made…read morepurchases from Metropolitan Appliance, and if I need appliances again this will be my first and likely only stop. For the appliances I was looking for, they were exactly the same price as the largest retailers were advertising. I can't speak to a comparison of their install prices, but the dishwasher delivery/install/haul-away cost was well worth it. The showroom in SoDo is clean, uncrowded, and staffed with knowledgeable people who are ready to help you. I worked with Kevin, who was not pushy at all, and generally was happy to just talk about what they had to offer in my price range. The big key for me is the service, especially after the purchase. I've had pretty poor experiences from the larger retailers who subcontract out the delivery/install. Metropolitan Appliance handles this portion of the experience only with in-house employees. This is a huge plus for me, especially if there are issues. And for someone who lives in an older home, there are ALWAYS issues. In my case, the range was perfect, but the dishwasher was not. What I ordered wouldn't quite work in my space. I was able to speak the technician about what the issue was, he noted his advice in their system, and I worked with Kevin to find something that would work given the new information. I also had to reschedule the second delivery the day before due to a change in my work schedule, and even though it was Kevin's day off, another employee answered the phone immediately and was able to give me alternative dates. Which were only a couple of days later, not a month out. Today I was able to get the dishwasher installed. The same team showed up. Ned and Jacob were great both times they worked in our home. They were polite and genuinely good people to talk to, and seemed to enjoy their work. They took me through what they were doing in the install at my request for some future changes I had planned. They also realized early on in the day that they were going to be a bit later than the delivery window I was originally provided with. Ned reached out immediately, kept me updated, and I was able to make use of that time instead of sitting at home waiting for no reason. Long story short, despite my moderate purchases here, I felt that my business was actually appreciated. The appliances didn't cost anything more than they would have elsewhere, and the install team was courteous and upbeat, even after a long day.

Great prices, amazing service, and very easy to work with! If you're looking for excellent pricing,…read moretop-notch customer service, and a great selection of appliances, talk to John Klang at National Appliance Liquidator. He truly goes above and beyond to help and makes the entire process smooth and stress-free. We had an amazing experience working with John during our recent remodel, and his knowledge, responsiveness, and dedication made a huge difference. We highly recommend John to anyone looking for quality appliances and outstanding service!

Great prices! Dishwasher was way less expensive than regular retail (almost half off), still new…read morein box. Small cosmetic defective that does not show. Great, honest customer service and advice!

I stopped by the Seattle 1st Ave showroom location to ask a question about ordering large light…read morebulb replacements. Bud the manager was very helpful and was able to locate 2 of the exact bulbs that I needed. Bud was pleasant and helpful. I definitely would go back to this location for my lighting and plumbing needs.

Disappointing experience and poor communication I expected a…read morebetter experience from Ferguson Home in Seattle, but it's been frustrating from start to finish. Despite being very clear that I would not need my plumbing fixtures until mid-December, I've been hounded to take delivery weeks in advance. I even added more product to my order in attempts to get more time. There's zero flexibility or understanding, even though this was discussed with the sales rep Wil up front. To make matters worse, their communication on appliance purchases has been painfully slow -- a few weeks, to get even basic appointment schedule. I ended up going elsewhere and I am so glad I did. For a company positioned as a premium home supplier, their responsiveness and customer service have been anything but. The showroom is nice and their products are solid, which is why I'm giving two stars instead of one. But the lack of professionalism, pushy delivery policies, and poor follow-through have made me regret choosing them for this project. I'll be looking elsewhere next time.

I had a small kitchen appliance that required a repair and I decided to visit this shop. The…read moreemployees were courteous and completed the task on time. It is functioning well and I am happy with the visit.

This is a very qualified and experienced repairman! My KitchenAid mixer was jumping all over my…read morekitchen counter and within minutes it was fixed like new. I was helped loading it back into my car since these mixers are quite heavy and hard to manage. Please bring your damaged and ill-working appliances to this remarkably qualified and experienced repair shop. You won't be sorry!!

Eggbeaters, spatulas, oven mitts, rolling pins, nut roasters. This place is like The Crypt, but…read morewith stainless steel instead of leather. Lots of quality new and used equipment at very fair prices. I bought a commercial grade popcorn machine for peanuts. Wait, did that make sense?

When practicing safe food snobbery, I will always go to this store first!…read more I was recently looking for a place to order a John Boos board. I wanted to find a place in the Seattle area that had these in stock since I was worried about time constraints in shipping. I called the Boos company directly, and they told me to try contacting Bargreen Ellingson and Sur la Table for locations in my area that carried their stock. I called Sur la Table, but they did not have the cutting board I was looking for since it was a custom order item. Next, I called Bargreen Ellingson. I was directed to a customer service rep. The rep informed me that they did not have them in stock, but they could place an order for me. They said it would take 7-10 business days to arrive, and shipping would be $35.95 for ground shipping to come to my home, or $34 to arrive at the store. I complained that I could get it through Amazon for free shipping, but Amazon's site said it would take up to 4 weeks to arrive. So, I decided to go with Bargreen Ellingson. After discussing the price with the rep, I was immensely pleased! Their price was about $90 cheaper than Amazon! Sure, I had to pay for the shipping, but it was still much cheaper! Frankly, I was skeptical about the price because it seemed too good to be true. I got that "aroo?" look on my face and quizzed her to verify she was talking about the same cutting board I was talking about. I couldn't believe it. I asked how that could *possibly* be the right price, and she said: "Well, we buy these things in bulk, so we get a pretty good discount." No exaggeration there, sister! Ultimately the rep offered the shipping to my home for the store rate - $34, so I was a very happy camper. About 15-20 minutes after placing my order, I received a call back from the rep. She was very apologetic and said the item was a custom order item, and would take 4 weeks plus shipping time. She wanted to know if it was okay to proceed with the order, and I told her it was fine. It was a little disappointing that I would have to wait that much longer, but it was somewhat to be expected since Amazon had the same disclaimer. Seven days after placing my order, it arrived! 4 week, schmore weeks. Pfft. It was just as promised, and $60 cheaper than any place I could find online! All in all: great service, great prices, exceeded expectations = WIN! You gained a big, big fan, Bargreen Ellingson!

Ther is a two-hour window for appointments. I waited the two hours at my condo and no one showed…read moreup. No communication. No answers to repeated phone calls. 10 minutes after the two-hour window closed, I get a phone call saying they were at the condo entrance. When i told them i left, they said, "Traffic was really bad." When I asked how bad traffic prevented them from communicating with me, they just mumbled something incoherent. Unprofessional. Incompetent. Avoid at all costs.

Carlos did a great job. He showed up on time, looked at our leaking dishwasher, explained the…read moreproblem clearly, and fixed it efficiently. For a fair price. And he was super-nice. I'd definitely call him again and strongly recommend him.

My washing machine decided to stop working so I called Wiseman's Appliance! They connected me with…read moreTeak Wiseman who came out to take a look and got it up and running again! Yay! Teak was extremely kind, knowledgeable, patient and wonderful to work with! As are the entire Wiseman team and family! I love to use and support local businesses and family businesses as much as possible! I'll be using Wiseman's solely from now on!

Buying from wiseman's was great. Friendly and responsive service. He even texted me prices and…read moreoptions so I had time to consider them without pressure. The installation was professional and efficient. Better service and a better price than the big box stores.

My 9-year-old LG washing machine wasn't draining. After attempting all the usual troubleshooting…read moresteps, I called Jerry and was so glad I did! He knew exactly what the problem was and came two days later. He also replaced the gasket (at my request). Now it works like a dream. Thanks Jerry!!

Jerry is the BEST. He came to repair our LG dishwasher and made availability as soon as possible…read more He responded quickly and respectfully via text message and communicated clearly for arrival and timing. He took extra time to explain things and show us what he was doing and even helped with things above and beyond such as cleaning our drain for us to ensure that everything was in best condition. It is very hard to find honest and trustworthy knowledgeable people these days, but Zhen's appliance is definitely this. The attention to detail and openness to give good advice without up charging every little thing shows his expertise, kindness to help others and true skills. Highly recommend for all your appliance repair needs!

It is like all the other Home Depot's. It is laid out a little differently than the one I usually…read morego to In Tukwila. There is an excellent selection of hardware products including a comprehensive electrical department. I should know because I was an electrician in Los Angeles before I got into computers The price value of the products is better than Ace or True Value. The service is catchers catch can. I am often directed to the wrong isle by team members that are less familiar with their products than I am. Oh well. Excelsior.

Worst possible customer service EVER. I bought a roof from home depot that leaked after 7 years…read more They sent an estimator who said it was faulty installation, 2 contractors confirmed this when they low-balled me on the warranty for repairs. They then said that I voided my warranty due to lack of maintenance, and offered me a $1700 (contractor estimated cost at $10,000. They continued to pressure me to take the check and sign papers voiding my warranty. DO NOT RECOMMEND! Staff were rude, dismiss8ve, and ultimately disappeared

If you're buying at Harbor Freight, you know what you're getting as far as quality. That said, the…read moreemployees at this store are awesome. Super friendly and extraordinarily helpful. I had issues with a return and they took the time to find the records and help me out.

Nice spot to get cheap tools. Fairly clean and organized. This place is not home depot so don't…read moreexpect to get wood floors and other home appliances. Since its small, I pretty much always help right when needed. No wondering for isles before finding someone who may or may not be too busy to help.