I wrote a review about this company it ended up on another business. It was true when I wrote this company sold me a pressure washer and it's sound and runs like a top. These tools in the mossy and mold mildew N.W. is a must. The driveway is as clean as a marble mount. I am so impressed with this family company. The staff loyal and treated well so therefore so is the customer like me. I'm sold. read more

They are really professional and the guy who actually is running the place know what he is doing

Worked at can plant where I use Alkota parts washer for large printing equipment on the regular. Bens sold unit to us years ago and on rare occasions we need help they are awesome and helpful. read more

Ben's Cleaner Sales - Clean inker - Hardware Stores Near Me - Seattle, Washington

Seattle Pump has my business after 20+ years with Ben's. Last time I went to Ben's, they tried to rip me off once they realized I was a residential customer. I had bought a nozzle from them the year before for $75, and the salesperson then tried to sell it to me for $170. I called him on it and he sold it for $90. I'd rather go to a place I don't have to worry about trust. Seattle Pump is the best! I wouldn't go anywhere else for your pressure washing needs. They promised my pressure washer would be done in five business days, it was done the next day. Very reasonable prices. read more

I purchased a used pressure washer from Ben's years ago. I run a screen printing shop so we really kick the shit outta the thing, and it's basically covered in ink. Occasionally we've had it serviced here for the multitude of odd things that happen to it. They seem very professionally and also arranged for a loaner while my busted up unit was in service. It's a good place. They have an excellent selection of commercial and industrial pressure washers. If you only need a unit for your little car, go to a hardware store. You don't need a professional system. read more

Ben's Cleaner Sales - From their website - Hardware Stores Near Me - Seattle, Washington

Ben's Cleaner is a place where you can still get customer service. I bought a refurbished hot water pressure washer from them about three or four years ago and it is still working well. It had a minor issue during the warranty and they repaired it promptly. read more

Brought my Home Depot-purchased Simpson pressure washer here because something was wrong with the pump. Ed was professional, courteous, and willing to help. He identified and fixed the problem (I didn't need a new pump, yay!) and sent me on my way within a few minutes, all at no charge. I had been prepared to buy a whole new washer, so I am ecstatic. And when I need a new pump in the future, I'll definitely come here. Thanks so much, Ed! read more

I've been dealing with Bens Steam Cleaners for 28 years and must say they are one of the best groups of people I've ever known, professionals at ever aspect of the pressure washing trade,working with Jerry and Gordon has been great and now their sons who I first met when they were small children has been a good experience to experience over the years.I have recommended them to many friends and family members, none have been disappointed read more

Not sure if this is Kosher (but) when I saw (this) from another review; "These guys are crooks. They might be able to sell you new equipment, but they sure can't service anything. We've brought pressure washers and generators here from our company for years and I've recently noticed they never actually fix the issues."........I could not argue with that. When I 'repeatedly' had to speak to this guy (we'll call 'G') I could only notice he was not the expert he insisted he was (about equipment use) but an expert at blowing smoke up my 'pipe'. After a mind blowing back and forth never ending trail (for days) to figure out what was needed to help w/my blocked drain field the receptionist (finally) told me he was 'not' the expert and (maybe) this other guy was (though doubtful). Another employee told me I was wasting my time w/this 'co-owner' (?) yet he ran me through the mill and sending me the wrong equipment (repeatedly) and wasted an unbelievable amount of time (over two weeks!). I believe I kept only 'one' of the several items purchased. If you can imagine (no) use of your (open) septic and drain system for that long you might catch my 'drift'. If I was not so overwhelmed w/the work involved I am sure my Land Use lawyer could have worked him (or them) over the way they did me. Had all of the evidence of a brutal 'pipe-honing' that made a dirty business worse. The '5 star reviews' are kind of tough to swallow (as a business can actually buy those) if desperate enough but I noticed in those no one spoke of 'G'. That name was not mentioned w/anything positive (or at all). Go figure. Save your time and money (and blood pressure) and go (anywhere) else and hope they don't have an arrogant braggart that won't even turn you over to someone who (might) actually be able to help you (but again; doubt possible). read more

Excellent customer service! I bought a pressure washer from another store and after a short while it wouldn't start. The store where I bought it wasn't interested in helping me. Gordon contacted the manufacturer's rep and my problem was solved. It looks to me like they carry very good quality merchandise, and with the people they have working there, that's where I'll buy in the future. read more

The number one word that comes to mind when I think of Bens is Professionalism. They really know their stuff. I was looking to remove some really thick moss off my roof and also to clean my driveway and sidewalk. Chris took his time with my to explain on the steps that I would need to do. How to use the pressure washer correctly so I don't tare off the tiles but strong enough to clean them. I could tell they deal more with companies so I really appreciated the expertise they they have and how the shared it with me. I now have the cleanest sidewalk in Magnolia and a very clean roof that has all it shingles intake. I would highly recommend them to any one or company that appreciates quality and excellent customer service. read more

I have purchased three high-volume pressure-washers from these guys over the past five years and more equipment than I care to list. Their service is outstanding. I always work with Russ, Chris, or Linn, though I hear the other reps are good too. I have purchased equipment from their two competitors in the area (Seattle Pump and Dalco) when I've needed to, but can't get anywhere neat the consistency or care that I get from Ben's. If you need a great machine backed by excellent service (for years!), and you don't mind spending a tiny bit more money (and I really do mean tiny), don't waste your time going anywhere else. Go to Bens! read more

Bens is fantastic! i had some serious stains on my boat cushions and tried several chemical cleaners without any luck. Thought that steam cleaning would do the trick, but didnt want to spend the money or waste my time without knowing for sure. Went to Bens and Russ was willing to do a test run on one of the cushions.... and it helped somewhat. He then contacted one of their cleaning experts for tips on how to remove these stubborn stains. and alas! it worked! i seriously cant say enough about this place... never thought i could LOVE a steam cleaner rental/sales shop, but Bens has won my heart! and they're been in seattle for over 70 years! now thats staying power! read more

These guys go above and beyond. I rented a pressure washer from them and I had never pressure washed before. Their whole team made absolute sure on every level that I was completely comfortable with how things worked. We did a test run and they loaded and unload all the equipment in and out of my car while the front desk staff brought me coffee and cookies. A+ , these guys rock! read more

After using my neighbors 4k psi direct drive unit, my wimpy 2700 psi homeowner unit was no longer good enough as his unit cleaned things mine left behind. It also took me so long to clean my small driveway that my back ached for a few days afterward. So I started looking for one of my own on the web to get an understanding of what separates a good unit from a cheap one. After reading lots of sellers info and articles, I was still confused due to many sites not stating exactly what pump you got. They usually listed the mfg but not the model and is a good place to cut cost by sliding in a cheap pump. Another is the cart, wand, and hose. Being an engineer, I decided to stop in to Ben's to find out what the pros use and why. That's when I met Gordon. He spent 3 hours (between other customers) explaining the details to me so that I knew exactly what the box and web stores did to get to their price points and the resulting impact to washer performance and longevity. After a while, Gordon understood my desire for quality and set me up with a beautiful cold water Mi-T-M machine. Sure, it cost a bit more than a box store model but I knew it wasn't a disposable unit, could be rebuilt if needed, and would deliver the stated pressure and flow. I also knew that the team at Ben's would take care of me after the sale and that I was supporting a local small business. That was last summer and they, and the machine, have lived up to my expectations. I highly suggest before buying any washer, you stop in and talk to them as they have machines of various price ranges and performance. I also highly suggest for whatever machine you buy, invest in a rotary nozzle that is sized to your machine. It alone will increase cleaning performance and reduce cleaning time significantly. read more

I bought a Karcher K2400 (AKA: Cheap POS) pressure washer from Costco to clean my driveway and patio. The machine worked fine for a while, but over time started surging intermittently -- drove me insane! I tried the suggested fixes I found on the web: bought a new turbo head, greased the unloaders. No luck. So I emailed Ben's Cleaners, and Gordon wrote back suggesting the turbo head I bought at the hardware store might not be correct -- even though it was the PI2400 suggested for my machine. He was clearly the most knowledgable person on the subject, so I drove all the way down there. He hooked me up with a turbo head that was twice the quality, and I also learned the difference between a Costco Karcher and his Karcher machines; they don't have nearly the same quality internal parts. The fact Gordon helped me fix my cheap Karcher -- even though I didn't buy it from him -- and went the extra mile for such a small sale impressed me, and I'll be returning to Ben's for all my Pressure Washer needs. Including buying the next one! read more

Great place, knowledgeable staff and Quality merchandise

I went in to get my small pressure washer fixed. The man who helped me said it would be 4 weeks and $100 to fix it. He then told and showed me how to fix it myself, and it should take less than 1/2 hour. No money changed hands and I was able to fix it myself. I find it is very difficult to find honest businesses. When you do, you stick with them. If I have any future needs this store can provide, I WILL go there. read more