First time around in 2016 these guys were great. I cannot say the same for 2017. I had 4 guys in 2016 and they were great! I was told by one of the employees on the team that back then they had young new guys. This time around they were slow but only had three guys. The team leader took his time and went to 7-11 to snack. When you have only three guys time is of the essence. To top that, they busted a TV stand and I was told by management to take pictures to claim it. The team leader took the TV stand before I could take the pictures. I believe to hide the fact that they busted the TV stand. I will probably never use this service again. Beware. I will be filing a Police report plus reporting them to the BB. read more

THESE GUYS ARE AMAZING!!!! My roommate and I would have taken 2 days to do the job that these guys did in 2 HOURS!!! They carry multiple boxes at a time per man (4 guys moved us) carefully and safely. It's like watching a sped up camera how quick and efficient they are. They came in lower than they quoted ($350 instead of $400) and didn't charge us for wrapping materials. We tipped $100 to the guys and you should to...they're that worth it!!! read more

Worst moving experience ever. They dropped multiple boxes of our stuff, seemed to take their sweet time taking our stuff and loading the van. It took them about 20 minutes just to line the van up at the loading dock. And yes we paid for that too. Now we're unpacking our stuff and finding all kinds of broken dishes. And they came in $250 over their "high" estimate. How did they get 4 stars in yelp? read more

My roommate and I had an excellent experience with Jay movers. The guys were really friendly, quick and efficient! Couldn't have asked for a better experience, thanks!!! They also came really early, which was quite appreciated. Highly recommend! read more

Jay's Movers were awesome and I highly recommend them. We used them for the first time recently and everything went very smoothly. If you can, request Jose's crew - they are very hard working guys and moved extremely fast for a big job (moving fiancee and I out of separate places and into the same place). We hired a crew of 4. If you have a big job, I highly recommend this because it is worth the money and you really don't end up paying more because of the time saved by having the extra guy. Prices are extremely reasonable either way. Nothing but great things to say - they eliminated a lot of stress from an otherwise hectic day. read more

Jay Movers provided us with impeccable service. Jose, Oscar, and Ricardo were flat out amazing. They arrived within the time window BK had given us, and the three of them got right to work. They were extremely hard workers so they helped us get all our furniture wrapped up and onto their truck very quickly. We were very impressed with how efficient they were. You can also tell they do this for a living because they knew exactly how to pack up and carry everything. One of the guys even single handedly threw my 100+ pound desk onto his back to carry down two flights of stairs. They were very impressive! Once we arrived at the new apartment, they were extremely efficient at abiding by our new building's rules. It really was a seamless day once they arrived. Having Jose, Oscar, and Ricardo help us with our move eased all of our moving day tension. I will hands down use Jay Movers again and recommend them to anyone looking for hard and efficient workers! read more

Very professional, fast, friendly and fairly priced. From the minute I requested a quote until the time I paid my bill as they were leaving, they were efficient and a pleasure to do business with. I will definitely use them when I move again and encourage you to do the same! read more

We used these folks when we moved into our new home and they rock. Showed up on time, came in under budget, and they even set up our furniture where we wanted it. The guys were super friendly and always deferred to our preferences. Having had the opposite experience in my last move, these guys were a breath of fresh air. Highly recommend. read more

Awesome moving service. These guys are fast and very good with moving furniture. Three very hard working guys with a great sense of humor. It makes for a pleasant moving experience. Also, they were nice enough to dump two pots that were sitting out in the balcony for so long. It was very thoughtful, as that was not really part of their job. Thanks so much guys for going above and beyond to make our moving experience so comforting. We will definitely call you guys the next time we need a helping hand. read more

Highly recommended .... Jerry, Chi, and Sam really took care of us loading things into our storage unit and into our second floor apartment... And they had a good sense of humor the entire time... No matter what we asked them to pick up and carry! I would highly recommend them to anyone looking for a mover... Also when I was looking for a mover their Office manager BK was the only one I spoke to that didn't waste my time. He gave me an on target estimate right away... Without having to fill up various forms the other movers have you do. I will definitely use them the next time we move. read more

I don't often write reviews or feel compelled to give out 5 star ratings but I would love to share a wonderful experience for a change. Having lived all over the country and in almost every area of Chicago I have used many different movers and Jay Movers was hands down the best in class in every category however a company is only as good as it's employees and would not be successful if they didn't have an All-Star on the front lines for them booking and quoting. B.K. Lewis is a rare find in todays world as it seems that while other companies don't value customer service and providing a good product and making something like going to the dentist, DMV, restaurant and hospitality, etc....seem to forget that having a stress free, relaxing experience is what keeps people coming back. Jay Movers assisted with a move on short notice on our moving day during peak season when another company failed to show up. Imagine having everything packed and ready just to call and call to no avail and a complete no show. Talk about stressful. B.K. answered all of out questions and his moving team over within a matter of hours on the day of the move and did so with with a smile on his face and ours. In fact, his only question was "do you own any Grand Pianos?". We replied that we did not and laughed, which would have probably been the only reason that would have had difficulty but still seemed like they would handle it if we needed to. My point is he took a stressful situation for most anyone who has moved and moreover a couple that had another company confirmed and paid deposit and made us believers in his ability to deliver and takes pride in his work. One of the few delights I can say I've ever had for a move and even more rare to find a pleasant jovial individual that cares and looks to roll out the red carpet to make sure that every customer had a wonderful and stress free experience. I'd hire this man as he is rare gem and one of best people person in the business. I cannot recommend B.K. Lewis and Jay Movers enough to anyone that asks if I know a moving company which occurs frequently. DO NOT HESITATE TO USE THERE COMPANY AS HE COULD MAKE A ROOT CANAL SEEM ENJOYABLE IF HE WAS A DENTIST. As an fyi I just revised this former 5 star review as I need to make another emergency move and although B.K. Lewis is still a 5 star employee and should own the company or start his own as Jay (actual owner) needs to get trained by his #1 employee on how to run a business and communicate with customers. read more

Extremely fast and efficient, friendly, on time (even early) for the appointment and about $50 cheaper than my estimate!

Jay's was SUPER helpful! by the end, I was just so grateful for their help and service, i think I would have paid anything. They showed up on time, quickly moved my stuff out of one apartment and into another. They helped pack and unpack the wardrobe boxes I borrowed and were very careful with both my grandmothers antique dining room table and the IKEA dresser with shotty assembly - BOTH arrive to my new place intact! I will definitely be using these guys again (but hopefully not for a very long time!!) read more

I've had Jay Movers move me 3 times, the first two times were spectacular. The last and most recent was awful. When they've moved me previously, they took 4.5 hours for the entire move, this time (with nothing new purchased for my home) the move took 7.5 hours, though the distance between old and new places was maybe about 15 minutes longer than previous moves. I was surprised and disappointed to have glasses broken, art work chipped and damaged (some one of a kind) and a lamp broken. The lamp was a tripod floor lamp which should not have been disassembled, but they partially did, set it up as if it were fine, when I picked it up to move it to its permanent spot, two of the 3 legs fell to the floor. The other times when these items above were moved, they arrived safely and not damaged. Though I was partially reimbursed for the damages (a very small portion), I cannot recommend them based on this last move. For me, this was once a five star moving company, but no longer. read more

These guys were awesome!!!!!!!! On time, polite and entertaining, AND finished early!! One of the best and smoothest moves ever! You guys nailed it! read more

On Monday, a crew from Jay Movers arrived about five minutes early for my 7:00 a.m. move. They were friendly and efficient. They moved a two-bedroom apartment in just over two hours-- with the grand total ending up about $150 less than anticipated. I'm never moving on my own again! read more

Jose A., Jorge U., and Julio M. were my movers! They showed up on time, completed the move efficiently and in a timely fashion. They were friendly and took great care of me. My items arrived with no damage or issues. Their prices were fair and their communication was good. I would use them again! read more

Tell your drivers to turn their truck engines off while loading and unloading during a move. One or your indifferent or insipid drivers left your moving truck idling and unattended. I almost reached in and turned the truck off myself. Highly inconsiderate to the neighbors next to the truck and highly lucky that your truck wasn't stolen. read more

I have nothing but compliments to say about these guys. I tend to move a lot and have used Jay Movers for all three moves. Each time, the three guys arrived early, were courteous, friendly and handled my furniture and items with care. I even found them running/jogging down the hallway of my floor several times in an effort to move faster! Jay Movers has comparable prices if not better than most. I highly recommend them for your next move. read more

I'm not a fan of moving like most, so imagine my disappointment when I found out my last moving company went under. I checked Yelpers recommendations and decided on Jay Moves. What a mistake. While they did show up on time, they complained about all boxes and furniture I had. Um... My move was a 2 bdr to 2 bdr four blocks away. It took four hours. They further damaged furniture I have (not in the best shape, but still - I've found pieces of veneer in my apt and on the street). I haven't opened boxes with my dishes and glassware, but after seeing the damage to my furniture, I'm not too hopeful. read more

Prompt, professional, no damage. What more can you want in a mover? We moved from a storage unit and a condo to another condo. Both condo buildings had to have elevator times scheduled. Jay movers arrived at the storage place first 5 minutes ahead of schedule and had us completed within 3 hours as agreed. I would use these guys again in a heartbeat. Thank you Jay Movers for making our moving that much easier. read more

I've used them twice now. Once in December 2011 and once in May 2011. The pricing is very reasonable. The first time I thought they did a fine job. The second time I was scheduled to use them for a small job at the end of April but they got busy and I had to reschedule. If you don't have a full day move I would recommend you get an early appointment in case the first job takes longer than expected. When we did finally move they did a great job. They are very fast, strong, efficient and careful. Never had any issues with damage. I recommend you try them if you need help with a move. read more

I recently used them for my family and they were the best. They gave me a quote which I know it just a quote, but they were pretty dead on. They told me they would be there at noon, and that is when they showed up. If anyone is ever looking for a moving company, I would definatly recommend them to anyone. !!! read more

They were great! The total cost was the same as the original estimate. The guys were quick and hardworking. Other moving companies I contacted (MANY) estimated that my move would take 5 hours - for a 1 bedroom! Jay's estimated 3 hours and that's how long it took. Nothing was broken or damaged. Highly recommended! read more

I've used Jay Movers 3 times before and am always happy. I have to give a shout out to Foreman Will and his crew. They were efficient, hard working and personable. Thanks so much for making moving-day stress free! ! read more

I just did a move with them today! I love these guys. Albeit a little late, they did the work for less than what was quoted. They were super duper fast, it is amazing how much one person can carry. They kept it professional, and wasted no time at all. They cracked me up all the time and really made the move stress free. Luis asked me to to one thing for him, take a seat and relax :P . Luis, Roberto and Raul, you guys ROCK! Thank you so sooooooooooo much! read more

I got Jay Movers to move my piano and I couldn't be happier with their service. I called around a lot of places in Chicago to get a quote, and Jay Movers was one of the cheapest. So, to be honest, I was a bit worried that their performance would be sub-par, but I was tight on money and willing to risk it. Surprisingly, they did better than I would have expected from a company charging twice as much! The best part of the deal was that their quote was spot-on - I paid EXACTLY what they estimated, and there were no hidden fees or extra charges. It was all super straight-forward. The movers arrived before time. They were extremely careful with the piano, carrying it down three flights of stairs. It doesn't even sound like it needs a re-tuning! They moved it out, drove it across town, and brought it up, all in under 2 hours. They did a great job, and the movers were really nice and friendly, to boot. read more

I moved on December 2013 with the help of Abraham and Arik. They asked for 225$ for 2.5 hours minimum, The other companies asked the same price but for just 2 hours. Although the weather was terrible with heavy snow, they moved all my stuff from the apartment (It's a studio) to two other different houses in 2.5 hours. The only thing that I would suggest for the people who will use them in a snowy day, is to ask them to put something on their shoes to prevent the dirt get in to the house. They didn't do that, so the carpet was a little dirty after they left. Not a big deal. read more

I was in dire need of a next-day move, and Jay's Movers not only accommodated me with my desired time-slot, but they showed up on time and were unequivocally professional. The movers were named Will and Miguel, each of whom was exceptionally efficient and clean in their respective activities. I've had some brutal experience with movers in the past, but this was absolutely the best I've experienced to-date. And of course, it was all managed/set up by the office manager, BK, who also demonstrated a high level of customer service. I will certainly look to make Jay's Movers my first call going forward! Best, Brian read more

On 2/27/19 at 10 a.m. I was expecting 2 movers to come and help me carry large pieces from my car to the house. Confirmed SOW, price, time & date the night before with the movers. They were no shows. After waiting 1.5 hrs, I contacted the office. Front office manager was surprised and said he would check into it and get back to me. Never heard back from him. Fortunately, I found another company that could do this simple job the same day. I will not use this company again. read more

Jays Movers did an excellent job moving me and my three roommates into our apartment. They had no qualms about picking up at two locations and worked quickly and diligently until everything was in its place. They could have easily dragged their toes to extend the time and therefore increase the price, but they did not. I highly recommend them for your next move. read more

I've used Jay Movers twice now, and I'm about to call them to set up a third move. They are professional, on-time, and careful. The estimates they gave were right on and overall, I think their prices are very fair. read more

Just completed a move with Jay and couldn't be happier! Received dozens of quotes from competitors and Jay had the best price and customer service through the quoting process. On moving day they called to see if they could come early (their morning move wrapped up early), and that worked out well for us. They loaded up a storage unit in less than an hour, loaded up a packed condo in two, and delivered it all safely to our new house. Not a single bit of damage to floors, walls, or our belongings. On one of the hottest days of the year, they did it all with great attitudes and an amazing pace. Would recommend highly. read more

I'd strongly advise using a different moving company. Jay Movers damaged my home during the move and have made no attempt to compensate. One of the movers shattered the base of a toilet somehow and attempted to hide it. I noticed the damage after the move and immediately called to see how the company wanted to handle the damage... Aaron, who books the moves and answers the phone, showed no concern when I called to discuss the problem. He said his boss would call about it. When I called back the next day to follow up, Aaron said he "thought he remembered me, but must have lost my phone number." I can deal with replacing a toilet - accidents happen. It's the fact that the movers attempted to hide the damage and that nobody at the company has made any effort to correct it. I still have not received a call back and will add replacing a toilet to my moving costs. In general, Jay Movers does what they are supposed to do. I've used them 3x before and each time they showed up on time and moved my stuff with minor damage. (I feel obligated to give them 2 stars because of good past experience...) But I can't recommend them going forward and would advise choosing another moving company. In addition to the damage above, we moved all of our belongings into a storage unit and boxes that had large, bright stickers marked "FRAGILE" were placed on the bottom of stacks of boxes. Workers helped themselves to bottled water from my fridge without asking during the move and removed items from my garbage to keep for themselves. None of these items are huge issues (I actually offered the bottled water to the workers only for one of the movers to tell me he already had taken one...), but they show a lack of professionalism. I'd be happy to correct my rating if they would call me back about the damage they did. There are several other moving companies on yelp with high ratings - I'll be choosing one of them in the future and not Jay Movers. read more

Quoted me way more hours and way more $ than a lot of other movers listed on Yelp. Be sure to shop around before contacting them.

We used jay movers and were very disappointed, they damaged several pieces of furniture and floors. We made several calls and every time we're told the owner would call back, two months later still no phone call. I would not recommend them at all. read more

Short story: if you're on the fence about which moving company to hire, stop fretting and hire Jay Movers. I employed them to move my business 10 years ago in 0-degree weather and the move was flawless. I had to move my business again last week, and I made the mistake of trying another company. (You see that company's trucks everywhere nowadays, so I thought they must be doing something right.) The other company's crew looked at how much there was to move and promptly bailed, telling us the move was too big for them. I called Jay Movers and explained what had just happened, asking how quickly they could schedule a move. The representative at Jay (B.K. Lewis) immediately worked to accommodate us, and the owner (Jay) even visited my office that afternoon to survey the move, estimate the job, and help me make a plan. The next morning (a Saturday), the Jay crew showed up promptly at 8am and got to work. It was a big, complex move from a 5,000sf office to 3 different destinations (a new smaller office, home, and self-storage). The crew (Jose, Oscar, Miguel, and Oscar) worked fast and efficiently -- wearing masks the entire time -- wrapping furniture that needed protection and dissembling furniture that needed to be broken down and reassembled at the new office. All four crew members were extremely courteous and professional throughout a nonstop, grueling 8-hour moving day. Estimate was right on target and there were no surprises on billing. So that's it. Don't hire that other company I originally hired. Hire Jay and you'll be glad you did. read more

I have used Jay Movers several times and I have referred quite a few friends- we've all been very satisfied. I called Sunday for a Tuesday move, and they were able to accommodate! Very reasonably! BK and Jose and his team were so helpful and quick to respond! I will be using them again for all future moves! Highly recommended!!!! read more

Jay Movers was the absolute best from start to finish! BK made the planning really simple, and he answered all of my questions really thoughtfully and attentively. The four-person team was incredible--so professional and efficient. On the day of the move, they were on time and moved everything from our large 2BR to our new apartment in about 2.5 hours. And that was on a rainy, sleety, morning! They ended up coming in well under the quote, which was a pleasant surprise since their original quote was totally reasonable to begin with. Moving is really stressful, but Jay Movers made the actual moving part as stress-free as it could have been. I could not recommend them highly enough! read more

As a repeat customer of Jay Movers, even I am shocked to be writing this review. It is long overdue though. We moved in February and our experience was incredibly rocky! Here is the rundown: 1) The movers damaged a TON of of things (lots of broken furniture, broken glasses, dishes, wardrobe boxes literally smashed and stepped on). It was an insane amount of damage. 2) When I noticed that a few of the tiles had been cracked off of our $600 patio table, the head mover told me that they had been found on the truck (straight up lie...they never turned up and he just wanted to shut me up). 3) When I called to speak to a manager (BK) a few days later about all the damage, he had me send in pictures and prices. He promised me that it would be taken care of. HEARD NOTHING even after multiple follow up phone calls and emails. 4) Boxes were just thrown everywhere in our new place. Not put in the correct rooms or even on the correct floors. Unpacking was fun. 5) I was a bit frazzled that day (understandable moving with a young baby, annoyed husband etc) and one of the movers said "I don't care what everyone else says about you, I think you're a sweet girl." Cute, right? Except that meant that apparently the rest of the team had been talking badly about me. Jerks. 6) As they moved our elliptical in, the head mover cursed and complained the whole time saying how much he "$&@&$ hates these things." Gee, sorry to inconvenience you. Save yourself the trouble and use someone else. Jay Movers used to be good, but no longer. read more