5 stars for a moving company? Oh yes. I had to move from a 3rd floor walk-up to a 4th floor walk-up, and these guys had my entire move done in under 3 hours. That includes moving out the furniture from my old place, even taking apart a few larger pieces and wrapping them carefully, loading the truck and moving everything into my new place. And these guys are strong - one man carried my huge mattress by himself up 4 flights of stairs like it was a deck of cards. I was absolutely amazed. They do not mess around, and the price is the best. I chose Jay Movers based on several word-of-mouth recommendations, and I will recommend them to anyone looking for a quality, trustworthy, and economical moving option. Simply the best. read more

I'd give them a 3.5 but would rather round up than down. I used Jay Movers recently to pack and move my one bedroom apartment into storage. I had waited to the last minute to schedule movers and Jay's was one of the only places that had any availability before I needed to be out of my unit. This fact made me pause for a second (why would they be free if everyone else wasn't) but I didn't have a reason to be concerned. I first called to check availability and tentatively book my moving date. I confirmed via email, and also stated that I would need packing services as well, and the type of things I was moving so they knew what type of boxes they would need to bring. They called to confirm my move time the day before, and I mentioned I would be moving a flat screen tv as well, which I hadn't mentioned before. They guy I talked to said that was fine. So day of the move: - The truck and 3 guys arrive 10 mins late, no biggie. - Because the loading dock of my building doesn't open til 9 (they get there around 8) the guys bring boxes around the building so they can at least start packing (+) - Because of the delays with the loading dock, which is partly my fault, they don't start billing until they are actually in my unit at 8:45 (+) - The truck was not loaded with packing paper, bubble wrap, or a box for my tv, and the guys didn't know they had to pack me (they thought they'd just have to move stuff) (-) - One of the movers made a make-shift tv box out of what they had, so I just got charged for the box used, rather than the $50 tv moving fee (+) - The movers also didn't have tools to disassemble my furniture so I had to borrow some from a neighbor (-) - The move took 5 hours, so longer than I thought but the guys were never not doing anything. - The movers actually beat me to my storage unit. (+) - Total cost for 3 guys, for 5 hours, plus packing stuff less than $700 so not terrible - I could pay with a credit card (+) So overall, minus the few miscommunications about what I needed, I was pleased with how everything went. read more

I am not usually quick to do reviews, but when you encounter Professional Men who pride themselves on completing your move in the Spirit of Excellence, it's only right to officially share their Amazing Work Ethics. Upon calling Jay Movers I encountered a Professional Voice from Mr. BK Lewis and received detailed information pertaining to my scheduled move. There were No Surprises! I knew what to expect from beginning to end- I mentioned to him that I was concerned about the move because most of my items were glass & mirrored. He assured me that Jay Movers only employs the Best! And He Was Right! I did not expect the level of perfection that Terry, Chi Chi @ Francisco exemplified while moving my items. They took their time, delicately covered each item to protect it, and stacked it neatly on the truck,and then into the storage unit. I am so pleased w: their service that I will calling Mr. BK Lewis scheduling this same company along w/ the same crew to complete my move to the Michigan Area- They Are All Simply Amazing! Thank you guys so much! I look forward to working w/ you again soon! *Angel read more

Arrived on right on time. It rained really hard during the move and the movers took great care of my furniture. Would recommend them to anyone! Will definitely use again. read more

These guys were amazing. Incredibly efficient and made the entire move extremely painless. I was a little underprepared and they were still able to get the job done early. Best movers I've ever had. read more

I can honestly say that I have never been as appalled by a hired service as I was by Jay Movers on a recent weekend when helping a friend move. In fact, the behavior of the movers themselves was almost laughable in its idiocy. Well, it would have been laughable had they not compromised my friend's belongings by leaving their truck unattended in the alley (where a junk truck drove up and left with a box or two of her things before she could run down the 3 flights of back stairs to guard her property), moved at a snail's pace, and taken two times the estimated time (more than two times the estimated cost) to finish the move. They were hired because they somehow had achieved the highest rating on Yelp? Though they will I'm sure, never be hired or recommended again, by anyone who witnessed this craziness in the building my friend moved into. In addition to everything stated above, when challenged at the end of the move regarding the lost property, one of the movers loudly 'swore to God' he remembered everything he left unattended in the alley and that it was there when he came back & 'As God as my witness, your boxes were safe'. Another mover glared at me (while Jay himself was explaining why his service was not at fault to my friend) and at the same time pulled down his pants to tuck in his shirt (?) not in any way discreetly. It felt almost like an 'f you', and was totally disgusting. Did I mention that Jay Movers doesn't have their own truck? They move in a small rented Budget truck with an 8x10 print out sign taped to the passenger side door identifying the company. Did I forget to say that my friend was berated for complaining about the truck being left unattended? She was impeding on the time they needed for their next move. Did I recall that Jay, when he arrived to mediate the problem, attempted to justify all the issues my friend had as 'processes of moving'? Hire Jay Movers if you want to rely on God to protect your belongings in the alley, see some nasty old man/mover underwear and leg, and be forced to communicate your issues with the owner of a company who has absolutely no idea what he is talking about, or at the very least claims stupidity, while he demands your money. read more

Sorry to those who have used this company since my move on 8/25, but I didn't realize my review was not posted until today. I wish I could give a negative star rating. Where should I begin? First, the 3-man moving crew I hired was supposed to show up at 11:30am. The team finally showed up at 1:30 pm. I contacted the office when the crew was 30 minutes late only to be reassured that the team was just 5 -10 minutes away. This continued for the remaining 1.5 hours. As my reserved elevator time was quickly fading at both places I asked the office to send over additional men so I could at least try to get my things moved more quickly. The office agreed to send over another 2 people. After several calls back to the office to find out where the additional crew was I gave up. It was obvious that the office was just saying anything to get me off the phone. Needless to say, my elevator time ran out at both places so my movers had to wait for the elevator. When I contacted the office to let them know that I did not think that I should pay for the time the movers spent waiting for the elevator since it would not have been a problem if they had arrived on time. There was quite a bit of debate as to how much time I would be charged for. However, to make me feel better the person I made the reservation with told me that they were very sorry and was going to give me discount on the driving time. My move was less than a mile! Normally I would not write/publish my bad experience with a company because I know that everyone is just trying to make a living. However, after speaking with the owner of the company I realized that this really is a bad company in terms of how it treats its employees and its customers. I would never recommend this moving company and I will never use them again. _______________ I just received my credit card statement and found that this company made an UNAUTHORIZED CHARGE TO MY CREDIT CARD. The amount unauthorized and charged is not significant, but how many more customers were charged an extra $10 without being informed of the additional charge?!!! read more

I've owed it these guys for a while to write a review because I said I would. They handled a cross country move for me which involved full service (packing, loading and unloading) also involved putting my things into a storage facility for a while, and then taking my things out of the storage facility and meeting me on the west coast. The guys were all really nice, punctual and efficient. They arranged my cross country move, on very short notice and had to accommodate an unclear timeline and constant changes on my end. Quoted me a flat fee that was very reasonable. However, I must note that the tape they put on our leather couch damaged the material, and I did not notice this till later. Also a few glassware items were damaged. All in all though, they were excellent and I would highly recommend them. read more

Very disappointed in Jay Movers. I have moved 15 times in my career and this was the worst moving experience EVER! I rate Jay Movers a "1." While the crew worked hard, there was damage to both possessions and property. Worst of all, Jay Movers quoted a one-day move and a reasonable estimated cost. Turns out, despite being given an accurate amount of possessions we had to pack and move... the move took two days and the costs were almost TRIPLE the estimated quote. I feel this "experienced mover" either gave an amateurish "under-quote" or knowingly gave an unrealistic estimate just to win the job bid... and then ripped me off on the cost and service. Dishonest? Untrustworthy? A company to avoid? YOU decide! read more

Jay Movers is my favorite moving company - I've been using them for almost 10 years for every single move (+6 times total). Their prices are competitive and their demeanor is very professional, caring with your personal items and they talk you through every step of the moving process (confirmation, pricing, usage of plastic, moving blankets or wardrobe). They know how to dissemble tables or furniture with glass and generously wrap chests or other items that have drawers. Best of all they are timing and VERY efficient. They even provided recommendations of where furniture would go to best fit in the rooms. I love Jays & look forward to using them again in the not-so-near future!! [The recent team I used was Armando, Ricardo, Marcelino - three cheers to them!!] read more

These guys were unbelievable start to finish. Its the third time we have used Jay movers and they continue to improve each time. We had a four man crew of Armando, Jorge, Uriel and Jose S and each any every one of them were great. Had there roles set out so they literally got going the second they walked in the door. Top crew and top Company. read more

Jays movers are awesome! They send men not boys to move! They are Quick, efficient, responsible, cheap, smart and show up when they say they are going to. Everything you could want in movers. 4 stars I will ALWAYS use JAYS Movers! read more

Jay Movers - They keep it real - Movers Near Me - Chicago, Illinois

Pretty good expeience overall. The movers were very professional and friendly I was impressed with their efficiency and timeliness. I would definitely hire them again. read more

Jay Movers was great from beginning to end! BK was super friendly and provided a to-the-point estimate, which was much more reasonable than several other companies I called. Our crew of Jeff, Uriel, and Giovanni were awesome... super efficient and took great care of our belongings. BK contacted me the day of after our move to check in and see how every thing went. Will definitely call them first for our next move. read more

Jay Movers did a pretty good job. I actually thought they were amazing until i found out that they didn't listen to me when I asked them to use the side door. My condo building has a very strict policy on this, and I found out why: The door scratches super easily! I got yelled at by the manager 3 hours after I moved in! Not the best way to start out. They were very nice though. Lalo was my main man, and he was a sweetheart. They were very effecient and cheap! They quoted me at $500, but it only turned out to be $260! They were really fast and careful with my things. read more

Jose and his team are awesome! Second time I have used them, and even better than the first time. This time, we had them pack our entire apartment and they did a fantastic job. Nothing was broken, everything padded, we trusted them with a very valuable, heavy and fragile piece of artwork too, and it arrived unharmed and perfect. Using these guys left us with little to worry about and very little to do! I highly recommend them! Thanks guys!! read more

I moved this morning from a garden unit to a second floor of a mid rise building. Terry, Sam and Chichi were super friendly, quick, professional and rounded down on the moving times (which came out to what BK, the friendly, knowledgable man behind the phone, had estimated) so that I didn't get nickel and dimed for extras. Everyone was fantastic and BK followed up a few hours later to make sure I was satisfied. I'm super happy with the service and will definitely use them again! read more

First time around in 2016 these guys were great. I cannot say the same for 2017. I had 4 guys in 2016 and they were great! I was told by one of the employees on the team that back then they had young new guys. This time around they were slow but only had three guys. The team leader took his time and went to 7-11 to snack. When you have only three guys time is of the essence. To top that, they busted a TV stand and I was told by management to take pictures to claim it. The team leader took the TV stand before I could take the pictures. I believe to hide the fact that they busted the TV stand. I will probably never use this service again. Beware. I will be filing a Police report plus reporting them to the BB. read more

yes yes and yes. i was stressed to the max when i recently was preparing to move into my own place. in addition to my heightened rent and need to buy a lot of new furniture, i was less than thrilled with the thought of hiring movers, and anticipated both a huge headache and expense from the ordeal. however, i'm extremely glad i listened to the reviews of fellow yelpers by hiring jay movers. i was contacted within 15 minutes of filling out some information on their website, and given their quick availability and astoundingly reasonable price, i booked the job on the spot. when other companies slowly began to contact me, they quoted me 100+ more dollars than my quote from jay movers! on moving day, the crew of 3 men arrived on time, and actually finished 30 minutes quicker than they quoted me. they even took apart and put together furniture in this time frame. i couldn't believe the efficiency and affordability of jay movers; i will surely use them again (heaven forbid I have to move) and recommend them to all prospective movers! read more

We've used these guys twice now and will never call anyone else! Both times we've lived in a building without an elevator, and these movers are like ants -- they can carry 10x their body weight with no problem and no complaints. Other movers we've hired will drag out the time taking breaks every trip up the stairs so they can make more money... but Jay Movers were nonstop and efficient. I kid you not - one of the movers had 5 boxes strapped to his back. Totally trust these guys to get the job done. Will recommend them to anyone any time! read more

I used to Jay Movers to move a small office of furniture from the Loop to my home office. The guys were all very friendly and accommodating (Ken, Marcos and Alfredo). I thought the price was fair and it went without a hitch. read more

My husband and I had been living in our apartment for 13 years so we had a lot of stuff to pack and move. Jose and Julio and the rest of the gang were fast and packed our stuff with care. None of our stuff was damaged. They were so nice and friendly. Our move came in under budget and in less time than what they quoted. BK was awesome to deal with. They did not ask me for a tip up front but these guys worked so hard in 90 degree heat why wouldn't I tip them really well? I'll recommend Jay's to anyone moving. Loved these guys! read more

I had 4 guys help me at the end of July. I virtually had 7 items (couch, bed, and dresser, futon, and some larger lighter items). They came a late without calling. They weren't able to get the futon apart at first, but realized that they could not move it without getting it apart. I supplied my own tape from my expensive Golan's move, but I had to keep reminding them to use it. They asked me if they had to set up the futon in the new place...yeah..duh...I am a girl and don't know those things. I paid about $300 for 1.5hours with tip. I only tipped them $10 each because it didn't take them that long. I would not use them again. read more

Jay Movers were a pleasure to work with. They were on time, efficient, careful, and friendly. Their rates were reasonable and they were fast. Nothing was damaged in the move. I would highly recommend them for a local move. read more

I used them twice - once in May 2009 and December 2010 and both times I had an excellent experience. They were there on time, very professional and extremely hard workers the entire time they were on the clock. We lived in a 4th floor walk-up and I never heard them complain. I would highly recommend them to anyone. read more

I have nothing bad to say about Jay Movers! I contacted several companies and Jay ended up being priced the best. They were great in dealing with me and putting up with me changing the moving date TWICE! (I'm terrible, I know!). The guys showed up to my place in the far south suburbs, we walked my house one time and I pointed everything to be taken and they swiftly got started. I didn't need to tell them twice. We were in and out in a half hour, it was crazy fast! They were very careful with my things and wrapped most of them, even though some of it didn't need to be... but it made it faster for them, which was fine with me. When we got to the city we got stuck in a traffic jam. They were smart enough to get off the designated route and ended up waiting for ME at my new place! They were smart cookies. They moved everything in for me and rearranged to my liking and were on their way. It was painless, quick, professional.... I can't recommend them enough. I'll certainly be using them in the future! read more

Epic fail. I called Jay Movers to schedule a move of a 2 bedroom apartment from Chicago to the SW suburbs. They gave me an estimate for 4 hours: 2 hours to load the truck, 1 hour to drive, and 1 hour to unload. Well, it only took 45 minutes to drive there, 45 minutes to unload the truck. Great, right?! Wrong. It took the crew of 3 guys almost 5 hours to load the truck! It was unbelievable. I had to keep following them up and down the stairs to see what they were doing, and had to keep prodding them to move it along. It was a pretty straightforward 2 bedroom apartment, and EVERYTHING was meticulously packed and ready to go! All the furniture was disassembled... just don't know what on earth took them so long. It took a moving company only 2 1/2 hours to move me into this apartment (including loading/ unloading, albeit the move was completely within Chicago). If an entire move of this apartment takes 2 1/2 hours, I just don't understand how it took these guys nearly 5 hours to load the truck alone! Moreover, how can it take 5 hours to load a truck when it only takes an hour to unload it? The $400 quote that I received ended up being almost $700. There was LITERALLY an hour and a half where the only thing left in the apartment was two couches. To be fair, one of them was heavy, but the other couldn't have weighed more than 60 pounds. An hour and a half for two couches?!?!?!?! Unbelievable. To top things off, they broke the glass of an end table. When I called Jay to talk about this, he refused to refund any money for the time that it took to move, but he told me to e-mail him pictures of the broken table and he would refund me the value of that. I have e-mailed him 3 times, and have yet to hear anything from him. I feel completely taken for a ride. Do NOT trust their estimates or their customer service. read more

UPDATE... The delivery truck 'lost' one of my dining room chairs. After having to call and haggle with their owner several times, I got a check for 80 bucks. Not nearly enough to cover a replacement chair (the dining room set is over 30 years old, and not easily replaceable). It's not the end of the world mind you... but I'd be hard pressed to use them again, because it was clear my move wasn't worthwhile enough to use a working truck. The gentlemen on the truck ended up nicking plenty of the pieces that moved, and well... there's no use fighting them. read more

We have used them twice and both times we were happy with the service we received. They strive to give good service

We had never used movers before, and were a little wary but booked with Jay Movers after reading the great reviews on Yelp. We had to switch our moving time twice less than a week before the move because our closing date kept getting pushed back, but they handled the change with ease and had no problem accommodating us. They arrived 15 minutes early (!), worked incredibly quickly, and had us moved in record time without a single thing damaged or broken. I can't believe how easy it was, and will never go back to U-Haul trucks again. read more

I just moved this past Wednesday and used Jay movers. Jose G, Eddie, and Rafael did an amazing job!!!! I was blown away by how quickly they worked and their professionalism. It was truly a great experience! I want to thank them and if you're moving these guys are definitely the way to go! read more

I used jay movers last year and they were on time and efficient. This year my box of purses disappeared and the owner offered me .30 cents per pound. I would no longer recommend Jay movers. read more

We Have used Jay's movers several times - most recent today 12/31/15 - They are pleasant and professional - showed up on time and were very careful with the move itself. They were responsive to inquires - BK was great and Louis as well - sorry I can't remember the rest of the names! And competitive pricing! Will recommend and use again! read more

Jay Movers strung me along for hours telling me someone was on their way to move me. Nobody ever showed up. When I called them several times to understand the situation and if someone was still coming they gave me the run around. I had to move into my new apartment with whatever I could shove into my car and the rest of my belonging are stuck in storage. Thanks Jay Movers for wasting my time. read more

Jay Movers provided us with impeccable service. Jose, Oscar, and Ricardo were flat out amazing. They arrived within the time window BK had given us, and the three of them got right to work. They were extremely hard workers so they helped us get all our furniture wrapped up and onto their truck very quickly. We were very impressed with how efficient they were. You can also tell they do this for a living because they knew exactly how to pack up and carry everything. One of the guys even single handedly threw my 100+ pound desk onto his back to carry down two flights of stairs. They were very impressive! Once we arrived at the new apartment, they were extremely efficient at abiding by our new building's rules. It really was a seamless day once they arrived. Having Jose, Oscar, and Ricardo help us with our move eased all of our moving day tension. I will hands down use Jay Movers again and recommend them to anyone looking for hard and efficient workers! read more

Highly recommended .... Jerry, Chi, and Sam really took care of us loading things into our storage unit and into our second floor apartment... And they had a good sense of humor the entire time... No matter what we asked them to pick up and carry! I would highly recommend them to anyone looking for a mover... Also when I was looking for a mover their Office manager BK was the only one I spoke to that didn't waste my time. He gave me an on target estimate right away... Without having to fill up various forms the other movers have you do. I will definitely use them the next time we move. read more

I used Jay movers earlier this week to move from Naperville to Chicago. Three guys turned up (Eddie-the lead, Roberto, and I blanked out on the name of the third person). I found these three men to be super efficient and professional. My furniture had over over 55 boxes and several huge pieces of furniture. These men completed the entire move in 3.5 hours (my husband and i did help them a bit at the destination), which I thought was very efficient since the distance between the 2 points was around 35 miles. I was so pleased that I tipped them really well. I will use them again and will recommend them as well. A couple of tips (that I followed based on reviews on this site) 1. Box up everything you can. 2. Make sure they get dollies and hand trucks, so that boxes can be stacked up and carried (esp down the stairs) quickly 3. Dismantle everything that needs to be dis-mantled. 4. Shrink wrap everything you can in advance to save time. Shrink wrap is not too expensive at UHaul stores Cheers! read more

OMG so fast. so friendly. and for a great price. Definitely worth hiring a mover and these guys showed up 10 minutes early and finished 2 hours before their estimated time. read more

I've used Jay Movers twice now and both times they were awesome! The first move was sudden and Jay Movers were incredibly patient, kind, and helpful -- shrink wrapping dressers still full of clothes and helping me pack boxes even to see my things moved safely and in a timely manner. The second time I was much more organized and properly packed . The movers were again hardworking and everything went really smoothly. Both experiences were easy because of Jay Movers. Even though the situations were different for me, the first one was out of the ordinary and the second pretty standard, their service was professional and consistent, with a high standard of excellence, from scheduling til the last box moved in. Five stars! I would definitely recommend them!! read more

This was my first time ever using a moving company to help with my move. Hired 5 guys which was way more help than needed. Skeptical before using moving company because I hear of all the damage and valuables "lost." Nothing broke, however my very expensive Tiffany sunglasses were taken out of my case (which I never ever misplace) which was in my top "personal" drawer. I know that I did not misplace my glasses and I purposely placed them in the top drawer since I thought no one would even bother looking at my underwear. When I started unpacking the next day, I opened the case and they were gone along with some of my underwear. I feel very violated and disgusted that someone went through my drawer and took my glasses and underwear. Next time, I would rather move myself. Horrible first experience and definitely traumatized. read more