They take reservations, which I really appreciate these days. Seated quickly. Dorian took care of us and did an outstanding job. Our glasses never got close to being empty before they were refilled. I ordered the chicken fingers that came with "straw" fries and coleslaw. Large proportion sizes. Served hot and came with bbq and honey mustard sauces. Absolutely delicious. I also tried the loaded potato soup. It was served hot and had a creamy texture verse some of the chunky types of soup. Will definitely return read more

J. Alexander's - Potato soup - New American Near Me - Franklin, Tennessee

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2.18.24 The visit at this location was a disaster! The restaurant was extremely busy. Usually, that's a good sign. The young waitress, her name escapes me stopped by to introduce herself and get our drink order. Several minutes passed before she came back. We would have offered an appetizer but it didn't appear she was making regular rounds. We placed our order. The salads came out fairly quick. A huge plus, since we were hungry. I ordered a Fliet with a loaded potato, my usual goto when visiting J.A. The entrees were delivered, I however didn't get a steak knife. Had to wait several more minutes to ask for one. While waiting, I tried the potato. It wasn't hot. I sent it back and another was brought out. It wasn't hot either! A manager, I believe his name was Brian came by and asked if he could make another for me, I refused. Not sure how you could mess up something so simple! Not sure who eats cold potatoes, I don't! He stated that he would take care of it. Not sure what "it" was; the bill was still over $100 for a meal that I didn't eat. The 2 stars are for the salad. My dog will enjoy the steak and fries of my friend. Really disappointed in this visit. The downtown location has been spot on, 3 visits. This one here. Not sure I'd come back. read more

J. Alexander's - Luke warm potato. - New American Near Me - Franklin, Tennessee

J.Alexander's is a solid restaurant. Location at Cool Springs has been there a long time and it is very reliably good. We had reservations which I highly recommend! Server was affable and knowledgeable, even given the busy nature of things. I had the Caesar to open the meal, it was very good. Chose the Hyde Park for my main dish, a chicken sandwich with Monterey Jack cheese, came with their fries, which are the thinly sliced variety (my personal favorites). Good meal for everyone in our party! read more

J. Alexander's - Caesar Salad - New American Near Me - Franklin, Tennessee

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I have had such nice luncheons with my friends and associates here at this J Alexander's Restaurant ! Superb food and Excellent Service always! The relaxed sophisticated atmosphere is easy to enjoy . Thanks again! read more

Barry was our waiter, and he is top shelf. He is quick with the drinks and the food ordering. He was attentive but did not hover. The food was great. I ate the Ceasar Salad which was a good meal for me. My wife ate the fried artichokes. Both were perfect. read more

On my first visit to Tennessee, my buddy & I were taken here by our friend who lives in Franklin. This is a big, BIG restaurant done in modern steakhouse decor. I ordered the Filet with a fully-loaded Baked Potato and was NOT disappointed. I also ordered a Confidential cocktail, and I think it threw me for a loop later on. ;-) For dessert we all shared a massive slice of ice cream cake. To say I was completely satiated would be The Understatement of The Year. An excellent place to eat, and I hope to come back again next time! read more

J. Alexander's - Filet & Baked Potato! - New American Near Me - Franklin, Tennessee

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One of our favorite Friday night meals out. You gotta call ahead or you will wait an hour for a table if you are lucky. Always great food and great service. We also do the family size take away for a change of pace. The carrot cake is to die for and the Jacks chicken tenders are the bomb. Salmon, French dip, rattlesnake pasta are all very tasty. read more

Ive been here a few times..... I wish I could give this place a better rating. Food was great, and service was great. That's all that's needed right? There is one REALLY big problem. The smell. It's either the floors in the kitchen, or the grease trap needs to be thoroughly cleaned, or completely replaced. It's a pungent smell, and the reason I don't go more often. Especially if you are seated closer to the kitchen. My guess, is the orange tile floor in the kitchen, is just completely saturated in grease, and needs to be replaced. Again, this place should easily be 4, or 5 stars, because they constantly deliver great service and food. read more

The steak was cooked to well. It was tender, flavorful, and seasoned just right. The sides, especially the mac and cheese and roasted carrots, complemented the mea. I also appreciated the wine selection & great. J. Alexander's Steakhouse is a top choice. I'll definitely be back! read more

Just left our first, but not last, experience at J. Alexander's. Waiter, Carl H., was superb. Asked and received menu help, attentive, all things great. I rarely leave reviews, but Carl deserved all the gold stars. Food was great! read more

We sit at the bar weekly. Food, drinks service is amazing. One thing, enforce a dress code. No baseball caps at least !

Had a filet here today during a business meeting, all the food was so wonderful and the staff was amazing , guilty pleasure the carrot cake is oooohhhhhhhhh sinful read more

Walked in on a Tuesday night and was immediately seated. Amanda was our server and she deserves a raise! I ordered the Steak Maui and my wife ordered the house special Tuscan Steak. I was bit disappointed when I received the steak Bc it was well done (ordered medium well)...fortunately, the Tuscan steak came medium-medium well and my wife preferred well done. We just switched plates and made the most of our anniversary celebration. Amanda came by and noticed we switched and was really apologetic on the chefs behalf and gave us a complimentary dessert for our trouble. I tasted the steak Maui and it was amazing!!!! Sauce on the steak Maui was great!!! I don't like the Mac n cheese and the Mac n cheese was amazing! The Tuscan steak was so tender and so well seasoned!!! Ambience was nice and a great place to have a nice dinner! I would definitely be back and would recommend this restaurant highly! read more

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Crab cakes the best ever !!! Great salads !!!! Very attentive waiters/ waitresses Very nice restaurant read more

The food is always delicious The food is seamlessly presented to you If you don't like it, they will replace it with something else read more

We love J. Alexanders because it's always consistent great quality. We usually get steaks because they are amazing, however, we wanted to try something new this time. I got the pork chops and my boyfriend got the chicken tenders. They were both so good! The pork chops had a delicious apricot sauce on them and were perfectly cooked. It's always a great night when we have dinner here. read more

J. Alexander's - Chicken tenders - New American Near Me - Franklin, Tennessee

This warm and cozy chain always delivers on tasty, consistent food and service that is a notch above. On our last visit, I ordered the pecan-encrusted trout from the seasonal menu. Wow! What flavor and nice portion. It was delicious. Two in our party ordered steaks and they were perfectly cooked. My favorite appetizer is the smoked salmon dip, and the shoestring fries are a must! My daughter loves the Mac and cheese here as well. For our family, this is more of a special occasion place. An appetizer, 4 entrees, an extra side of shoestring fries, and a bottle of wine was about $270. read more

J. Alexander's - Pecan-encrusted trout and acorn squash over rice. - New American Near Me - Franklin, Tennessee

Place was busy on a Sunday night. Had the prime rib from a friend's recommendation. I'd give it a weak 6 out of 10. Tasty but quit a lot of fat and gristly. Oddly enough, the ala carte salad was excellent. The loaded baked potato was honestly...the best I've ever had. Wife had a pizza and said it was very good. Service was top notch. Although disappointed in the meat, I'll give it another go. read more

This place is wonderful! Great food and atmosphere! we had the pizza and a salad! Both were delicious!

I love J Alexander's. This is the best location. Top notch service, food and presentation. I can't say all of the locations have it together but I come here every time I'm in Franklin. read more

Really great neighborhood restaurant. Menu had a very wide variety and completely consistent good food. Menu ranges from Burgers, Creative Salads, Pizza to American Flare Entrees. Portions are large and service is very good as well. Drink menu including cocktails, wine and beer all have a good deal of variety and price points. Desserts are wonderful - carrot cake is just dreamy! It is great for family friends or couples with a variety of booths tables and a large bar. Will quickly become a favorite go to place! read more

J. Alexander's - Veggie Burger - so good - New American Near Me - Franklin, Tennessee

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Great place to have an special dinner. From the ambiance, staff and great quality of their food this place is one of my favorite places to have a decent meal. read more

So I was pretty bummed. I was looking forward to trying J Alexander's because, being here for 12 years, I have heard a lot about it. We finally made it a point to go last night for a date night and I really never thought anyone could mess up a filet. I was wrong, and very surprised. I asked for medium, it was a pretty thick steak, but it came out very raw in the middle. I asked them to please give it some more time and they ended up charring the outside of it so badly that the entire steak just tasted like I was eating coal straight off of a fire pit. Because our food had taken so long to come out already, I didn't want to ask them to make me a new one so I attempted to cut off some of the chardred pieces and drench it in béarnaise. That didn't work. My mouth tasted like an ashtray and the meat was so hard and even crunchy that it reminded me of the scene from Christmas Vacation when they overcook the turkey and have to try to dip it in water to even be able to chew it. Sadly, this was one of the worst meals I have had in my life. Service was good, atmosphere was good... but I would have thought one of the managers who checked would have noticed the steak was burnt beyond making it palatable. To add to this, how come every negative review is replied to in the same way? "Thanks for helping us figure out fine dining and how to cook a meal". Why would anyone want to spend $150 on a meal to help you figure out how to run a fine dining establishment? A lot of work in customer service needs to be done as well I guess? read more

Very bad experience. Ordered the Alex salad with grilled chicken. After eating about 1/2 of it, noticed a fly under the lettuce that was almost dead, but could still fly. Enough to make you sick. If you're eating there, be careful with the salad. Check before you eat. read more

I had lunch at J. Alexander's on Monday, February 1, 2021 on a snowy afternoon. This restaurant looked very busy as expected during peak lunch hour. Surprisingly, my party of 3 was seated within minutes, but we were disappointedly led through the dining area to a booth area that was packed with other people, only to find out that there weren't really enforcing limited capacity. interestingly, there was even a sign on the door saying something about limited capacity. Entrees: The grilled pork tenderloin was cooked well - tender, moist, and seasoned. The Thai 'bang bang' sauce was sweet and thought it paired well with the tenderloin; however, I just wished they didn't put too much of it on the plate so that the tenderloin was swimming in it. The mac and cheese I substituted the mashed potatoes for tasted pretty good for a quick mac and cheese. The steak in the Steak 'n' fries' was also cooked well and nicely seasoned. The orzo and wild rice was dry and bland, unfortunately. The baby back ribs were also very good; meat was tender and fell off the bone easily. Service was pretty good for a busy lunch hour. I would avoid this restaurant if you're looking for a restaurant that enforces social distancing and limited capacity. This restaurant just looked like COVID didn't exist at all... However, the food and service was pretty good, so I would stick with ordering to go for pick up. read more

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Went twice to this restaurant. Food was amazing. And the lighting as well as atmosphere was great. Id have to say the best part of this was the wait staff. The first time we went, our waiters name was Adam, and the second time, i cant remember her name, but both of them were great. Both were respectful and really a great addition to the staff. I dont give too many 5 stars but this was a great restaurant. read more

We love dining here for special occasions and when friends come to visit. Making online reservations is a breeze. The concept here hits a sweet spot of upscale casual with high-end service and excellent entrees. Last night I ordered the catch of the day -- which was grilled halibut with a rich creamy sauce -- oh my -- it was amazing. They have a huge wine list and full bar with a robust cocktail selection. Not far off the interstate in Franklin -- located within the sprawling Cool Springs development. read more

J. Alexander's - New American Near Me - Franklin, Tennessee

Well; get on open table! Impossible to get through for reservation. Waited 45 min to eat and the. Another 40 for salad and French dip sandwich! Won't be back just killed our entire afternoon! Nothing special about menu or food to warrant wait times ! Also WAY too loud - atmosphere is the worst!!!!! read more

J. Alexander's - Super loud - New American Near Me - Franklin, Tennessee

As always the food was great! Service was attentive but not intrusive. We were celebrating my husband's birthday and the experience was wonderful!! The card and the well wishes were great. The carrot cake was AMAZING!!! read more

Once again we must compliment J Alexander's restaurant in Brentwood TN for their atmosphere, well trained servers and consistently beautiful and delicious food. Our server was Paloma. She was one step ahead of our needs the entire time. She was very pleasant, polished and capable. She made our experience special. Tom and Rachelle Bujorian read more

Amazing food always! Wish it was a little brighter in there. Very dark and moody. Plan ahead because they usually have a wait.

Good martini and wine list. Only two draft beers, both happily local, and both pilsners. Preferred the Belle Meade to the Fat Bottom, the Fat Bottom was just too hoppy for my taste. Chose the daily special salmon dip as a shared starter. Chopped hot smoked salmon, lots of red onion, crunchy bread chips. It was fine, clearly freshly prepared and nicely plated. Just personally not my favorite, probably wouldn't order again. Split an Alex's Salad between us. We got two, still quite large, separately plated salads, very cold, very fresh, really crisp and delicious. For dressing, we both chose homey mustard, which was very good, a little pool put under the finishing salad toppings. Kudos for an excellent salad, nicely plated. Had the BBQ chicken and the Italian meats pizzas. They have a rocking pizza oven, these were clearly quickly cooked in a very hot oven. Some black char on the edges, excellent crust, toppings a bit floppy and greasy in the middle, as suits the style they're going for. Stuffed our faces and happily boxed the remains for the next day's lunch. Vibe is dark, a bit loud, upscale, really reminded us of a favorite Austin restaurant, Bartletts. Based on this first visit, I eyed a number of other dishes that I really want to try and am confident would be well executed and delicious as well, from a French dip to Mr Jack's crispy chicken, so we'll definitely be returning regularly. It's a chain, but it's executing at a high level, cares about quality and service, and is well worth a visit. read more

My absolute favorite restaurant in Middle Tennessee. Excellent service, and the food is fabulous. read more

J. Alexander's - Great drinks - New American Near Me - Franklin, Tennessee

Always good food here and there is a wide selection on the menu. I had a hard time deciding! The Thai chicken Salad was very tasty and the perfect amount. The hamburger was huge and good- plus the shoe string fries with it are perfect. Get the carrot cake- it comes out hot and gooey and it is just delicious! read more

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Ask for Rashad! Amazing service! Food is always great! This time I tried the salmon and amazing flavor. Creamed spinach is delicious as well. Drinks are great too! My friend had the crab cakes and Mac n cheese. She loved it! read more

J. Alexander's - Salmon. - New American Near Me - Franklin, Tennessee

Exceptional waitstaff were very attentive. Ambience was good for a cozy dinner. Food was delicious with a very generous amount. A bit pricey though, but overall a good choice for an evening out. read more

J. Alexander's - Crab cakes with shoestring fries - New American Near Me - Franklin, Tennessee

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Everything was as expected which is worth a lot to me. When I get excellent service, good food as ordered, and a nice environment as expected I am happy. Too often my expectations don't match the experience. J.Alexander's is consistent from city to city. Thanks read more

The food is absolutely delicious! The ambiance is very comfortable and relaxing. The staff is very personable and very attentive! read more

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Good food and service. Great place for dining! The artichokes could be bigger though for the price.

Our server made the experience so pleasant, Coco not only was extremely knowledgeable she genuinely cared every step of the way. I've been craving the spinach dip appetizer since. read more