We came for Happy Hour and had a pretty solid experience overall. We'd checked Reddit and Yelp beforehand, so we had a good sense of what to expect, this is a chain, but it delivered. We went on a Friday after work and it wasn't too busy. We were seated quickly, service was excellent from start to finish, and everything came out fast. The ambiance is relaxed: we sat in a comfortable booth in the bar area with a clear view of the TVs for sports, which was a nice touch. Drinks were a highlight. The blood orange margarita and Italian Old Fashioned were both fantastic and definitely worth ordering again. The espresso martini, however, didn't quite hit the mark. For food, the shrimp focaccia bites were the standout in terms of flavor. The lasagna dip was the best value as it's super filling and still really tasty. The wings were a miss for us, they lacked flavor and the meat tasted a bit old. We also enjoyed the spinach arancini bites, but the tomato sauce was a little too oily. I'd recommend asking for ranch instead. Overall, a great Happy Hour spot and we'd definitely come back, just a bit more selective with what we order next time. read more

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Carraba's is always good! The food and service all really good. We love this location because it is close to the movie theater. It is perfect place for a dinner and movie date night. 5/5 recommend! read more

The food was good here and decent portion sizes for the price, also our waitress was very friendly. My review is only 3 stars due to the cleanliness of the restaurant and the wait time/check in system. We had a group of 7 but they only have a few tables that can accommodate more then 6ppl, due to this we kept getting text alerts that our table was ready but they actually couldn't seat us because the tables that were ready couldn't fit the size of our party. As far as the cleanliness goes, the floors were wet in many areas and we had to be very careful walking, also the bathroom was very unsettling without going into gross details. read more

Carrabba's Italian Grill - Tomato Caprese with Fresh Burrata - Italian Near Me - Franklin, Tennessee

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We love Carrabba's but there is no longer one near where we live. In Nashville for a long weekend, so Carrabba's was on my must visit list. We were not disappointed. I ordered the Caesar Salad and Fettuccine Weesie. This is my all-time favorite Carrabba's dish and it was very good. The Caesar Salad was OK: tasty but not as good as I remembered getting at Carrabba's. DH ordered the all shrimp Spedino di Mare with Italian Salad and grilled asparagus. The shrimp were very good. The asparagus was just OK -- guess it's a little early in the season for perfect asparagus. He loved the salad. The warm Italian bread with herb dipping oil was perfect -- I always look forward to that delicious bread. Our server was very good, friendly, and knowledgeable. read more

I mean... Carrabba's is pretty solid for a restaurant chain. Aside from service and cleanliness, when you walk in you know what you're getting in any location. Good food. Their Caesar is awesome. My go to is the chicken Bryan with goat cheese and sun-dried tomatoes, but I ate before my phone did so no picture. It is a win every time! Juicy chicken, creamy sauce as the goat cheese melts a little. Perfect bite if you get asparagus as you side and add a little to top as a crunchy element. Good service. No one at this location is slacking. Everyone is on their game. Rarely a long wait. Easy parking situation. One star knocked off as the bathroom can be a little dicey and dirty sometimes, but I live close enough I can just hold it if needed. I don't love chain restaurants. But this one gets respect in my book! read more

Carrabba's Italian Grill - Italian Near Me - Franklin, Tennessee

I love the bread they bring you before the meal. I ordered the lobster ravioli and a salad. The vinaigrette dressing on the salad was delicious! The lobster ravioli was amazing and just the right serving amount. Allen was our server and very attentive. The atmosphere was relaxing and our meal was enjoyed immensely read more

Carrabba's Italian Grill - Lobster ravioli - Italian Near Me - Franklin, Tennessee

My sisters and I got together to bring my Father here for Father's Day. The food was great, the service excellent, the atmosphere was very pleasant. The owner was quite gracious to us as always. I have not been disappointed coming to this location. Micky does a great job. We will be back read more

Amazing food and staff. Alan is a five star guy. Ask for him! bread came out fast. Team work was encouraging to see. read more

Carrabba's it's not a place I would recommend for a great dinning experience, it's one of those hot or miss restaurants. I had not been in a while but recent visited and it was definitely subpar. Our waiter was horrible, he knew absolutely nothing about the menu, and basically said everything on the menu is good, however he then shared he could eat anything at the restaurant because of his allergies... you would think one that could eat the food would still learn the menu and suggest or give options of other... Besides bad customer service, the wait time for our food was rather long and the food came out it was barely room temperature. We were just so ready to go at the point we just accepted it for the most part. I sent my daughter chicken tender and fries back because it was super cold and another party in my group ordered crab cakes which we pretty gross ..i tasted myself the crab cakes tasted like they were drenched in lemon. As far as food I personally ordered the lobster ravioli which I tailored to my liking. no tomatoes and added spinach top off with crushed red peppers and the spicy sicilian chicken soup was not spicy and rather bland but after you add spices (salt, pepper and lots of crush red peppers ) it helps. And no manger came out to discuss the issues we had nor did we make a big fuss, we just dined and left.... If i go back it will probably be to check out their happy hour! read more

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Came in on Friday Feb 13th at at 3pm, sat at the bar as we always do a couple of times a month. Ordered the same drink as we have for years, Expresso Martini Decaf, with Vodka, Kaluha, and Baileys. For some reason this time the bartender insited on upcharging $11.00 for the Baileys, this has never happened in the 20 years we have been coming there, or any other Carrabba's for that matter. As a result we each had one drink instead of 2 or 3 and then were on our way. We will not return in the future. I really hope your upcharge was worth losing a longtime customer. read more

Reuben was a wonderful host. Very welcoming and took very, very good care of us while dining. Food was fantastic and his service was excellent. Thank you Reuben we will be back and I hope to see you again!!! read more

Alfredo was not creamy, it was a greasy mess. Yuck, hardly could eat it. I havent been for a while and it will be even longer. Calamari over seasoned too much breading which wasnt tasty. The wine, salad, bread, chocolate dessert was good. But for a $29 entree with shrimp and steak, I was truly disappointed. Sorry to say, maybe other entrees are better. read more

put in a sizable order for curbside delivery several hours ahead. Everything was ready on time, and accurate. Communication from the app was great and the team member handling my order to the car was very friendly and helpful. We've never had a problem and always had great food and great service. But I would've understood with this order because it was larger. Very impressed. Will definitely order from here again especially if I am ordering for a larger group. read more

We had a family celebration and our server, Julianna went over and beyond our expectations-it's like she was able to read our mind!just think it and it was there!! Always such great service and food!! Everyone there is always so nice and helpful! Clean too!! Food was delicious and our whole family was so super impressed we all couldn't stop commenting on how excellent everything was!! Thank you for making such a memorable occasion for us!! read more

Yummy! Best Italian food in the Bible Belt!! Our family loves Carrabbas, when you're there you're family!!

Once a week I pick up a meal from Carrabba's at their drive up pick up spots.. their food is always delicious the orders are always correct, the servers that bring it to your car are super friendly and very willing to help you with anything you may need even bringing you out an extra bread . I love the chicken piccata and they have the best tiramisu in all of Nashville/Franklin and I know that because I've tested them all. Thanks for your incredible service and food read more

Service was fantastic and food was great as always. Love me some Carrabbas. The chicken trio is my favorite. read more

Carrabba's Italian Grill - Chicken trio - Italian Near Me - Franklin, Tennessee

Our server Julianna was incredible -- hands down the best service we've ever had anywhere. If we even thought we might need something, she was already on top of it with a smile. Her timing, attention to detail, and warm attitude made our night. The food was absolutely delicious, as always. You can really tell the quality, and the prices are very reasonable for how great everything is. We all left full and happy. Our family has been coming to this Carrabba's location for years, and it's consistently great -- but this time truly stood out. We'll definitely be back soon! read more

Been to Carrabbas all over the us and have never experienced a bad meal. Always quick and always consistent

The online ordering was easy and they bring it out to your car. The salads were fresh and the Salmon and Tuscan chicken were both delicious.

The food was absolutely delicious - every dish was perfectly prepared and beautifully presented." or "The flavors in each dish were perfectly balanced, and the ingredients tasted incredibly fresh. read more

Great food, staff and great service! Keep up the great work and I hope your exceptional service won't change and will stay the same. God bless you all! read more

Always great service! Food is also very fresh!! It's hard to stay on top of your game with all the new restaurant options opening in the area. However, Carrabba's has been an anchor establishment in Cool Springs for years. Give em a shot- you won't be disappointed! read more

We've been coming to Carrabba's for over 20 years for a good reason. From Memphis to Franklin to Knoxville, the service and food are consistent across locations in the state, and you can expect the same ambiance in each location, though the restaurant layouts may be unique. We always make friends with the wonderful bartenders (shout out to Patricia in Hendersonville) who fill us in on the specialties and introduce us to the locals at the bar. We've also bought the Carrabba's cookbooks over the years and have made our own versions at home. We've even gone so far as to buy the Carrabba's red pasta dishes on special request so we can serve our versions in the same bowls and drink from the same wine glasses. My only suggestion--please bring back the veal and the Italian music. We'll manage on without it, but it was sure good! By the way, we definitely take advantage of dining rewards and it's one of the reasons we keep coming back. I love taking home an additional meal for 10 bucks; can't beat that in today's economy. Shoutout to our new favorite server in Franklin, Alan, who has been with Carrabba's an impressive 24 years! Here's to another 20 years of great food and service! read more

This was our fourth visit. All three prior visits were PHENOMENAL! Especially thanks to our waiter Alan. This time was just absolutely horrendous!! Eric D was our waiter and he was just horrible. He took our club soda with lime and wine order... he brought those and said he would go ahead and take our appetizer and entree orders ( we said okay because the pace had been impeccable before). Two minutes later we had our bread and appetizer delivered at the same time. We had not even had time to enjoy our wine and complementary charcuterie! Less than 5 minutes later our soup and salad came out... had not even had time to enjoy our wine, bread or appetizer!!! Less than 3 minutes later they tried to serve our entrees!! We had been there about 15 minutes and there was NO PACE WHATSOEVER!!! It felt like food dumped on our table, no welcome, no chance to enjoy ANYTHING!! We said no on the entree and said they were bringing things out WAY TOO FAST!!! The cook was extremely loud and obnoxious making the entire ordeal even worse. They finally held off on bringing the entrees.... But ... BIG DEAL HERE!! THE BROUGHT OUT THE SANE ENTREES 15 minutes later and they were COLD!! Our waiter, ERIC D AND HIS FELLOW WAITRESS ( who slapped our food down onto the table) never apologized!!! This was BY FAR THE WORST EXPERIENCE DINING EVER!!! We are rewards members and tip extremely well. We wasted $125 on this dining experience and are reluctant to even go back because of it. This is such a shame because ALAN had made our dining experience so wonderful and then we got completely destroyed by Eric D. Someone needs to contact me because this was OVER THE TOP!!!! read more

Love Carrabas! Thank you Reuben for a great dinner with my friends! Awesome service! We will see you again soon!

The food is always delicious. Their bread and dipping oil is amazing! The servers go out of their way to bring you a good experience. The atmosphere is very nice. read more

Horrible. Our server was pleasant. We ordered entrees and salads. 15 minutes after ordering I asked about our salads and they were delivered shortly. Two minutes later our entree were delivered. The Chicken Bryan was less than warm. The sautéed spinach seemed it had never seen a heated pan; it wasn't warm or even wilted, just a pile of spinach. We reported to server who offered us a complimentary dessert. We had enough bad food. We left most of our food and the server cleared our plates and left the check. On Saturday night and restaurant was less than half full. No manager check in. Never again. read more

The food was amazing, as always! Alicia provided great service and drinks! We highly recommend!

We love the food at Carrabba's -- especially the fresh bread. And this location always has great service!

Food and service is always the best!!! Rarely have we experienced wait times. Timely for food to come to table, always fresh and hot.

Food was okay! Calamari was over cooked! Salmon was good but spinach was a bit salty!!! Pomegranate martini was very good. Server was awesome and patient. Happy hour prices were great. read more

I love Carrabba's they do a pretty darn good job on their food. I love the Chicken Bryan, the pillow Rosa Maria, the Marsala, Calamari, the zucchini Fritte, and so much more!!! Great place to hang out with a group or to have a nice dinner with someone soecial read more

Our server Jhuliana Alvarez was absolutely wonderful. She was attentive without being intrusive, knowledgeable about the menu, and genuinely friendly. Jhuliana made sure our drinks were always full and that we had everything we needed. Exceptional service that made our night even better read more

This place was never on my radar until the Yelp event! The Bryan Steak is just the best! Broccoli salad sangria - perfect evening. Super fast and friendly service! read more

Carrabba's Italian Grill - Tuscan-Grilled Filet* 9 oz. - Italian Near Me - Franklin, Tennessee

Made a reservation for 6pm and noted on the reservation that there was a birthday in our party. Got to the restaurant and the hostess didn't ask about it...seated us in the back in an almost forgotten area. Server didn't ask about birthday. Why ask about it if you don't acknowledge it. Service was meh. Food was good although my husband didn't care for the crab and shrimp pasta..he would have preferred a different sauce. read more

Pseudo reservations or "call ahead" a joke. Made plans for 4, no seating in sight for us and people walking in off the street now eating while we wait. Update from the rest of the meal Despite the frustrations at the beginning, the wait time was not all that long though longer than I expected since we did their plan ahead seating and the restaurant was only about 2/3 full. Carrabba's used to be one of our favorite places to eat as a family and we have not eaten there in quite a while so we were looking forward to it. Things apparently have changed. It used to be that when you were seated They brought warm bread, mixed the olive oil in herbs and you got started with drinks. In this case before we were brought anything we were asked if we were ready to order so we did. After a while, we had a runner bring out the drinks, cold bread, salads, and the appetizer in one trip drop it all and take back off. Up to us to do their special blend of olive oil and herbs. No bread plates. No sweeteners for the unsweet tea and no one available to ask for anything. Then there was another runner who dropped off all of our food and tried to take back off, though I did grab them and ask for sweeteners. Obviously the days of fresh Parmesan for your dishes are gone and none available at the table either. Halfway or so through the meal, our waiter came back by. I mentioned that I was still waiting on some sweetener for the tea. I did finally get that just before I finished the meal so I had a few sips of my four dollar tea before I left. I guess it's because it's been a while since we've been in but the difference in food quality and presentation was huge. My wife and I always love the grilled chicken and always said we should just order one because the dual chicken breast was just so large. Now, despite it being twice the price I remember it is literally half the size. Maybe because it's so small it was extremely dry. Disappointing since on the way over we were talking about how we wish we had the secret for the juicy chicken served by Carrabba's. Bread in addition to being cold has definitely got a different recipe that none of us cared for. Would not re-order the fettuccine and even the chocolate cake at the end seems to have changed for the worse. We did not order any alcohol and yet for a basic meal with tip it was over $160 for two adults and two teenagers. For a nice meal that's fine but for what we received, I have no interest in going back. read more

First visit to Carrabba's last week. Came in mid afternoon, service was excellent, server was personable and attentive. We ordered the Rigatoni Al Adorno and the Lobster Ravioli, both were great! Bread was fresh and salad was good as well. read more

Food average. Service annoying. Floor slippery and groce. Prices not worth it. This Cool Springs Franklin TN area deserves better. Honestly this place should close. read more

Rich was a great server! Wonderful recommendations, and staff was so friendly and kind when I accidentally broke my glass. 10/10, will definitely come back soon! read more