We were really looking forward to visiting this location, as this used to be one of our favorite restaurants when we lived in California. We stopped in while traveling through town and were excited to return. After being seated inside, we noticed a small ant on the table. It didn't seem like a big deal at first, so we removed it and continued with our meal. Our server was friendly, and the food itself was good. However, about halfway through, more ants started appearing--eventually over 10--crawling on the table and around our food. We informed our server, who notified management, but in the meantime we were trying to eat while dealing with ants around our plates. This visit was on March 31st around 6 pm. The manager eventually came over and said they were probably coming from the window, then asked if we would like to move and thanked us for being understanding. She also mentioned they wouldn't be seating anyone else at that table for the rest of the evening. At that point, we had nearly finished eating and didn't want to disrupt our three young children by moving. More importantly, the situation could have been handled differently. Rather than asking if we wanted to move, it would have felt more appropriate for her to take the lead and say something like, "Let me move you to another table," instead of putting it on us in a way that felt dismissive. When you're spending around $140 on a meal, you shouldn't have to deal with bugs on your table. A small gesture--like offering a complimentary dessert or otherwise acknowledging the inconvenience--would have gone a long way in making the experience feel handled with care. read more

Made a return trip and was not disappointed. Friday night and it was busy the whole time we were there, so reservations still suggested. We started with the Classico Board, it was the perfect size for the 3 of us! Good variety of meats, cheeses and a little bread to go with! I had the Strozzapreti, which is chicken, spinach, mushrooms, pine nuts and a cream sauce over pasta. Very good and given that I enjoyed that previously mentioned board, I took a box to bring a bunch of it home. Lest you think that means I was full.... I somehow managed to find room to split a dessert. We had the Salted Caramel Budino, which was a lovely presentation but also very good! The espresso fudge hidden in with the banana was so well balanced (ie. not too banana-y!). And the pecan toffee gave the perfect crunch. Good end to a great meal. Server was excellent and attended to us sufficiently to make it feel like a nice special meal! read more

North Italia - The Classico Board - Excellent! - Italian Near Me - Franklin, Tennessee

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From the moment you walk in, North Italia hits you with an upbeat, lively vibe. It's clearly a popular spot--there were several people waiting for tables--so reservations are highly recommended. We went early and snagged seats at the bar to kick things off with cocktails, which turned out to be a great move. The bar staff was friendly, knowledgeable, and made the experience feel welcoming right away. I started with an Old Fashioned made with Sazerac Rye--excellent. Smooth, well-balanced. In the summer months, the outdoor seating is a great option too. Once seated at our table, we dove into appetizers. There were four of us, so sharing was the name of the game. The White Truffle Garlic Bread was a standout--warm, aromatic, and downright addictive. We also ordered the Italian Meatballs (two per order), so naturally we got two orders. Big flavor, perfectly cooked, and definitely worth it. Add in the Wild Shrimp Scampi and the Calamari--both cooked just right--and we were off to a strong start. For my entrée, I went with the Ricotta Cavatelli. It was rich and comforting with just a subtle hint of lemon. I usually lean toward spicy dishes, so this was a departure for me, but as a crab lover, I really enjoyed it. That said, if you're looking for heat, this isn't the dish for you. We also had the Sunday Night Lasagna...on a Wednesday. Rules are meant to be broken. It was hearty, flavorful, and absolutely delivered. Dessert was a must--and North Italia did not disappoint. The Tiramisu is non-negotiable. The Salted Caramel Budino was so good. The Hazelnut Torta? Fantastic. And the Salted Caramel Gelato--just get it. Trust me. Last but definitely not least, our server Matt was amazing. Great personality, attentive without hovering, and really added to an already excellent experience. North Italia delivers great food, a fun atmosphere, and top-notch service. A place I'd happily return to again and again. read more

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I love this North Italia location! There was parking right by the front door, and we were seated immediately. Our waitress was SO attentive! I ordered my go-to, the heirloom beet and chicken salad. It was delicious and brought to our table quickly. I tried the Hugo Spritz, and I really enjoyed it. read more

North Italia - Heirloom Beet & Chicken - Italian Near Me - Franklin, Tennessee

Excellent service. Enjoyed this place very much. We had 6 and although they were busy they accommodated our group. Excellent selections as well as a great wine list. read more

North Italia - Great salads - Italian Near Me - Franklin, Tennessee

Great Food, excellent service. Really every thing we tried was great. I had the squid ink pasta with seafood and my wife had the scallops. Calamari appetizer and minestrone soup. A couple of Italian margaritas for my wife and some excellent non-alcoholic beer for me. We were there for a birthday with a group of eight and a baby and everything was handled great by our waitress. She accommodated us bringing a cake, so I didn't get to try the dessert menu. We will certainly be back... read more

I've never had a meal here I didn't love, and I've tried at least half of the menu over the past year. The cocktails are delicious and refreshing. Pizzas, salads, and entrees are so good. The salmon on the arugula salad is a light, healthy, satisfying meal, and the Pomegranate Mule is perfectly balanced and tasty. read more

North Italia - Italian Bomb - Italian Near Me - Franklin, Tennessee

31 Oct 2025. I'm a frequent diner here, and while the food and service can be inconsistent, I keep coming back for the flavors -- the dishes are always packed with taste. The only downside is that the pasta portions can vary quite a bit from visit to visit, which can be a letdown. The ambiance is cozy and dimly lit, with plenty of seating available. On busy days, the quoted wait time is usually 20-30 minutes, but it's often shorter than expected. There's also plenty of parking either street side are the free garage behind the building. read more

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Well....here we are again and yet another birthday celebration to be had for one of my daughters. This time we made a reservation for North and here is what we discovered on our food adventure... Ambiance: Typical more upscale but with a laid back vibe with clean lines and a causal but appropriate theme for what I would call a semi-Italian fare restaurant. Service: Our waitress was pleasant and seated us promptly upon our arrival. The booth only sat 6 (a little cramped) but they added a chair at the end for our birthday girl so we could all be together since we were a party of 7. Drinks were refilled regularly and she was attentive but not pushy nor absent! Food: All of the dishes were hot and all of the pasta dishes were tasty. Pizzas were also very good especially the ricotta and sausage pizza. Cacio e pepe arancini was less than tasty - it was significantly overfried however I guess you take that chance when you order a fried dish (which was my mistake as I was just wanting traditional Cacio e pepe but they didn't offer that. Price: High for the portions and for the quality however it's on par for most of the quasi italian restaurants around. We did not have drinks this evening but a glance at the menu also put those on par with everywhere else. Summary: If you're looking for a solid place to get some pasta or a particular dish for a nice evening out or a celebration of sorts then you will be satisfied here at North. keep Munching! read more

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North Italia is one of our favorite Italian restaurants we like to go. We first tried this restaurant in Irvine, CA. We were so excited they opened a location in Franklin. read more

North Italia - Italian Near Me - Franklin, Tennessee

The Caesar salad and meatballs are fabulous! The service has always been great too! Love the seating but the lighting is a little too low and it's loud so visiting can be hard. read more

Best place we ate in Franklin! So many gluten free options -- nearly everything can be adapted to be gluten free!! Staff was super helpful answering all my questions and was able to help me find a dairy free pasta option too!! Everything tasted fresh and yummy! The vibes were a mix of upscale and fast casual, which I think is perfect! read more

North Italia - Italian Near Me - Franklin, Tennessee

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My sister and I came to this location. The food was amazing . I ordered Funghi pizza and a small Caesar salad. Our servers are amazing ! They are a married couple: Brody and Skylar ! The ambiance can be as casual as a meal with friends or as intimate as a date night. read more

Food was yummy as usual. It's my go to for door dash, however I regret going there in person. Kyle, our waiter, was smug and self righteous . Couldn't remember to bring water until mains were served and I had to ask. Twice. The hostesses acted entitled. Look I was born in Beverly hill and grew up in Malibu, I ain't impressed by new money. An abomination of service. Just kind a you will receive it in return. 15 years here and I've never been so embarrassed to bring a life long friend to a restaurant in Franklin. read more

North Italia - Went home and made my own dinner. Your arugula salad is in the trash. - Italian Near Me - Franklin, Tennessee

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Good Sunday brunch, good service, really good food, with large portions.including the Chicken Parmesan, the Ricotta Cavatelli and the White Truffle Garlic Bread. The Tiramisu is exceptional with chocolate beads, and has solid ladyfingers. This is a full bar and a diverse wine list in an open bistro setting. read more

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I travel a lot to this area, and this used to be my favorite place. But my last 2 visits were... meh To start, we asked for bread and olive oil, and were told there was no bread, but we could get a cheesy bread (sounds good, right? ). We got a soggy bread with some whipped buttery ricotta on top, and (American) mozzarella. Yikes :/ The bolognese sauce (still tasty, but watered- down in texture and had very little meat) was disappointing. The salmon (a bit over fried/burned, but well cooked in the middle) came with bland Israeli couscous. I would have wanted more veggies there or a pasta with more sauce. read more

North Italia - (Supposed to be) crispy cheesy bread that felt too soggy - Italian Near Me - Franklin, Tennessee

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Nice atmosphere but I could make a better meal at home. Pasta and chicken parmesan bland, bread not worth $9..

This is a mixed review based on my first visit to the restaurant which is also my wife and daughters favorite restaurant. Sat down on Sunday around 11am and were greeted quickly by a very nice server, sorry cant remember her name. We ordered drinks and appetizers which came out pretty quick. The appetizers were outstanding. We had the arancini and the Italian donuts which were delicious. There were seven of us and ordered various dishes. Unfortunately it was close to 40 minutes before we were served six of the seven dishes. My son waited for some time and the manager came by and apologized and said she would comp my son's breakfast which was nice. Not a very good visit for my first time, but my wife and daughter have never had a negative experience so thats why my score was three stars. Definitely will go back again because the food was delicious. I think it was a rough start in the kitchen. See you next time! read more

North Italia - My breakfast (Americano*) - Italian Near Me - Franklin, Tennessee

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The most amazing food, service, and ambiance! When you walk in you're greeted by the most beautiful warm setting of giant globe lights, a sprawling bar, and green plants all around! We were seated in just a few minutes and our waitress was top notch! The food came in good timing and everything we ate was absolutely delicious!!!! This place is a must try! read more

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I had dinner at North Italia with a friend while I was in town, and we had a great meal and a great time! We were able to be seated quickly on a Monday evening, but it did fill up while we were there. Our server was attentive and helpful. It's a large restaurant with lots of seating inside and outside. It feels new and has huge windows to let in natural light. My friend and I shared a few items: - heirloom tomato & burrata - white truffle garlic bread - tortelloni al pomodoro All were absolutely delicious! I can't wait to go back again! read more

North Italia - Italian Near Me - Franklin, Tennessee

It's was amazing the servers were so nice and so was the food. Ik the Alfredo looks bad but it was just the lighting it was rlly good And the squid was super good So was the dessert read more

North Italia - Fried squid that was SO GOOD - Italian Near Me - Franklin, Tennessee

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We stumbled upon this place for dinner and it didn't disappoint. They told us it was a 20-35min wait but we were seated within the first 5mins. Customer service was great! The meatballll appetizer was to dieeee for! And it's all beef so my husband was happy he could indulge because most places have pork mixed with their meatballs! We will come back alone just for the meatballs alone! All of the other items on the menu were delicious! read more

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Drinks were very refreshing. My server Ron g was very knowledgeable. He helped me navigate the menu. Lots of Italian words that I can pronounce but don't understand . My entree the chicken parm was delicious. 5 star would recommend . Classy service, exquisite food, unmatched drinks. read more

Food is great! Seated near kitchen and take out door, it was 30 degrees and we froze. $200 for three people and our water didn't get refilled. Have come here for years but sadly was disappointed in our service and ambiance. read more

We just can't get enough of North Italia! It was so good that we ate there two nights in a row. We especially enjoy the patio seating. Service is exceptional. Our "go to" is gluten free pasta. Gluten free options galore. As Arnold would say "I'll be back". read more

We came for brunch. I've been here several times previously for dinner and just one other time for brunch. For dinner you can't go wrong with the chicken parm and tiramisu. It's delicious. For brunch you have to get the banana coffee cake! It is phenomenal! Everything else was just okay. Just come here for the coffee cake! So good! I've had the Bellini here previously and remember loving it. I tried it again on this visit and it wasn't as sweet as I remember. I'd skip it next time. Service is always great and it's a comfortable place to spend time with friends. Love coming here! read more

North Italia - Banana Coffee Cake - Italian Near Me - Franklin, Tennessee

I went here for lunch and spent a small fortune for a lunch. It was healthy though! First time I've had brussel sprouts for lunch. I decided to get the salad but add salmon. Salmon was a little dry but overall I enjoyed it. Service was quick as I sat at the bar. It's a nice place in a newer location. It was pretty busy on a Tuesday for lunch. read more

North Italia - crispy Brussel sprouts - Italian Near Me - Franklin, Tennessee

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Ask for Jacob (pictured in blue shirt) when coming here! My wife and I had the best experience with him as our waiter. Even though there were some mistakes that took place in the kitchen he made sure we were taken care of and did it with a big smile on his face. He went the extra mile at every point in our visit. The management is awesome as well. North Italia is second to none in service! If you like sweets do yourself a favor and order their "Brookie Sundae"!! So bomb!!! read more

North Italia - Jacob (pictured in blue) ..Best server ever!!! - Italian Near Me - Franklin, Tennessee

Food and service and ambiance were all top notch. Desmond was a great server. The pizza was one of the best I've ever had.

Surprisingly good food for a chain. Staff were wonderful and atmosphere lively. We had 12 people and had a good meal and a great time.

Very beautiful restaurant gorgeous bar and a cute modern shopping center. Service was good. People were nice and the food was delicious. I had a pizza with mushrooms. It was pretty good. Any woodfired pizza is good with me. The service was really friendly and the location was nice if you wanted to go have dessert afterwards there was an ice cream parlor and some other places you could get some good munchies on the way out. We were with a pretty good size party this evening that we had went everybody seemed to really enjoy the food and the ambience read more

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Food was good. Server was nice, however not giving a 5 star out of disappointment with the server or whoever acknowledges special occasions. My husband booked our res a week ago and stated it was our 35th anniversary.... Not a single "peep" from our server. Infact, after we ate, she brought our bill without asking if we wanted anything else like dessert. It's the small things like this that make us want to return to celebrate special occasions at restaurants. Our 36th will be elsewhere... a simple gesture goes a long way. read more

We visited this restaurant for the first time when we were visiting our son and his wife. We thoroughly enjoyed our meal. We ordered an appetizer (Grilled Bread & Good Olive Oil) and it was excellent. Our main course came out shortly afterwards and they were all delicious. I originally wanted the lasagna, but it was not available that evening, so I had the Bolognese instead. The balance of the meat, sauce and seasoning was very nice. Well done! Our server was excellent, checking in with us at appropriate times but not being too overbearing. The atmosphere was lively, even out on the porch where we sat. It was overall a very enjoyable experience and I would recommend this place to anyone looking for a lively atmosphere with excellent Italian cuisine. read more

I want to love this restaurant but here are their two biggest issues -- consistency in their product and speed of service. I've ordered the Bolognese a few times and it's hardly ever the same. It should be thick and hearty, like the first couple times I got it. What I got tonight, as I have before, was watery and hardly any meat. Very frustrating paying that much for something when I will probably be hungry in a couple hours due to lack of any substantial protein content. I also experienced this with the Ricotta Cavatelli. The first time I got it was excellent but it was never that good again. And it seems that it doesn't matter what time of day I have gone--- it always takes way too long for food to come out. Even tonight, my husband sat at the bar for 45 min waiting for takeout. For two pasta dishes. But this is always the problem with this restaurant. Last time I went it was way too long between courses and took about 10 min to get a dessert to the table that was already made. The restaurant was not busy. Generally the service is great and I love the atmosphere. But I've been disappointed more often than not lately. It's just too much money to spend for what you get. read more

Amazing food! Braised short rib pasta is out of this world!! Absolutely love this restaurant!!

Atmosphere is great, staff are nice, food is great. It just takes a little longer than I expected, however it's always busy.

Absolutely delicious. We flew into town for a few days to visit a friend and watch a show. We were hungry and tired from all the driving we did that day. We all wanted something Italian. We checked Yelp. Score!!!!!!!!!!!!! Each bite was succulent. The bread was yummers!! Ambience was elegant yet casual. I felt like I was fine dining . Great place for a date night! Excellent selection of wines. I ordered lasagna and it was a generous portion. My kids each has a pasta dish. Meatballs were yummy. Seafood pasta looked great. Thumbs up from the kids! Service was quick. Food was hot and freshly prepared. If you are ever in the area highly recommend! read more

North Italia - Caesar salad - Italian Near Me - Franklin, Tennessee

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Ate here for the first time today with my mother. Nice open floor plan with sleek design. The carpaccio app was good. I had the short rib pasta which was really tasty. My mother had the spicy meatball pizza which she liked. She did say the meatballs are spicy, but she has a pretty tame palette. Service (Michael) was good. Nice overall experience and I would come back. BTW - lotta cougs on the prowl. read more

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First let's start off by saying this restaurant is popular and does a great business. It's like the hottest place in town. Know let's give it a real honest review. Attached is our receipt for proof. We ordered the bread first. The bread showed up and half of it was burnt. We did not even eat it all. I ordered a salad. NEVER got the salad so they removed it from the receipt. The manager did come by and apologize. I ordered a glass of wine. NEVER was asked if I wanted another one until dinner was over. Our water was empty and was not filled until we were ready for the check. It was my son's birthday and they were nice enough to bring out a very good desert for his birthday. NEVER WAS ASKED IF MY WIFE AND I WOULD LIKE TO ORDER DESERT. I ordered the Bolognese. Had lots of meat which was nice but the dish lacked flavor or any type of depth of flavor. Honestly the worst Italian dish I have ever had. Did not eat all of it and I was hungry. AGAIN this restaurant does a bang up business but if you have ever had good Italian food it falls weigh short. I personally would not recommend it. There are other Italian restaurants in the Franklin area and I would recommend starting there first. I think the restaurant does so well because it is a trendy place to go. BUT if food and service is what you are looking for this is not it. read more

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Over Memorial Day weekend my boyfriend and I spent our last evening at this restaurant as it was conveniently located to our hotel. I have been at this chain in Austin many years ago and remembered it being fairly good so I thought it would be a safe choice. We started off with the prosciutto bruschetta- very good, everything was fresh and tasty. I ordered the spicy rigatoni vodka and added their fresh ricotta to the dish- delish! Perfect serving amount and had a great kick with plenty of sausage and pancetta to fill you up. My boyfriend ordered the pork Milanese and he enjoyed his meal as well. We had a lovely server, Alex. He was friendly, funny, accommodating, and knowledgeable about the menu and just provided an overall great experience for us. If we were to back to Franklin, we would definitely revisit this location. read more