This J. Alexander's is located on Galleria Boulevard across from the Costco and is your standard J. Alexander's location, which is nice as consistency is good with these chains! I recently gave my team the option of where they wanted to have lunch and J. Alexander's was the winning choice by far, so off we went on a Wednesday afternoon. This location is fairly large, well laid out, well kept and clean. The atmosphere, menu, vibes and service are elevated, but not pretentious. We had a reservation and were sat fairly quickly. From there, our server was quick to swing by and get us started with drinks and appetizers. We ordered a few appetizers including the Hong Kong Shrimp and a Spinach/Queso dip. Both were delightful and great starts to our meal. The pork chops were top priority for a few of my team, so a few went with the pork chops, another the burger and I went with the steak frites. None of us regretted our choices! Sadly between the appetizers and mains, we were a bit full to have dessert, but the menu sounded great. Service was friendly and helpful, but she was a bit tough to track down when we needed something. Did not detract from the meal, but was noticeable on at least two occasions. Overall, J. Alexander's is a good spot in a good location, and I will certainly be back at some point. read more

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Arrived on a Monday evening around 7:30 The ambience is wonderful but service very amateur and lacking basic knowledge of menu and table maintenance Cocktail service extremely slow The food was wonderful so the night ended well despite the hiccups read more

It's usually best to have reservations if you want to eat here. We arrived a little early and stopped by the bar for a drink before dinner. The bartender was very attentive and quick. I ordered an Old Fashioned and it was very good. After that, we moved to our table. For my entrée, I went with my usual, the Thai Kai Chicken Salad. As always, it was excellent with amazing flavor. My wife ordered the French Dip. It looked good, but they definitely skimped on the meat--check out the photos and you'll see what I mean. Our friend started with Alex's Salad and then had the Steak 'N' Fries. She said it was very good with great flavor. The fries were plentiful and tasty, which is always a plus. During the course of the meal, my wife ordered wine twice. Both times it took quite a while for the waiter to bring it. Not sure where the delay happened, but it was noticeable. Now on to dessert--the warm carrot cake with buttercream icing. It was amazing and a great way to finish the meal. Normally this place is a solid four-star spot for me, but with the slow wine service and the light portion on the French Dip, I had to drop it down a bit this time. Still a good place, just not quite as strong of a visit as usual. read more

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Not what it used to be. We got the steak Maui. The steak was tasty but not very tender. The fries were pretty good but the spaghetti squash was extremely bland. The ceaser and house salad was just ok. This place used to blow me away when I'd eat there. Things have changed unfortunately. read more

J. Alexander's - Steak Maui with fries - New American Near Me - Franklin, Tennessee

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My wife and I met a friend from Murfreesboro here on a Tuesday night. We made reservations so we were seated upon arrival. We were seated and quickly greeted by Yeager, our server. We were there visiting and eating for three hours. Yeager filled our glasses constantly and attentively asking if we needed anything. We had outstanding service. My wife and I could not decide what we want so we split a Hot Honey Pizza and a Country Club sandwich. The pizza was perfect, not too spicy. The little pappadew pepper add a sweetness (and the honey) to this. Its a great flavor. The club sandwich was also outstanding. We asked for some of that thousand island dressing with the sandwich to go along with the accompanying honey mustard. Both were very good with the sandwich. This was a very good combo. We'll be back and get this same thing again. read more

Great food, great ambiance and great service!! The special was filet medallions and it was delicious! read more

J. Alexander's - Filet medallions - New American Near Me - Franklin, Tennessee

Visited this J Alexander's while in TN and enjoyed the ambiance and food! I wish they had a kids menu but they did have some kid entrees but no menu for the kiddos they just tell you verbally what dishes they offer in kid size portions. My daughter got the kids Alfredo pasta and while it wasn't bad it was way too much sauce. My chicken that I added on to the house salad seemed like the seasoning was added on after it was cooked/grilled which I thought was odd. Overall a good experience. read more

J. Alexander's - J Alexander Salad w/blackened chicken - New American Near Me - Franklin, Tennessee

Very good food and service in a fast semi casual setting. This place is always busy for a reason. read more

J. Alexander's - Roasted Chicken - New American Near Me - Franklin, Tennessee

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This has always been one of our favorite restaurants. Things are changing there. Lots of open tables when there's usually a wait. We were celebrating two birthdays. There were 8 of us. I had the prime rib which is usually wonderful. Not this time! And the smashed potatoes were GHASTLY. My husband tried to order a $12 glass of Chardonnay. They were out. So he chose another $12 glass. They were out. Only had the $18...my husband asked since they were out of both, would he be given the $18 at the $12 price. Nope! read more

Good food, great service! They could work on the cleaning aspect. There was an enormous amount of crumbs in between the seat cushions of the booth. Other than that it's a quality place. We went for lunch and got right in on a Saturday. read more

J. Alexander's - OLD FASHIONED CHEESEBURGER - New American Near Me - Franklin, Tennessee

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The ambiance was fun and lively- little loud inside for sure. The service was great- we had the best waiter who attended to us constantly regardless of how many tables he had. I was a little disappointed in the quality of food. The burger I had was nothing special yet it coast an arm and a leg. The French fries were so thin they almost resembled Potato Sticks (ya know that junk food snack that comes in a jar). And the queso was for sure velveeta cheese. So that was a bummer! read more

Food is great and Sal the manager is awesome! The service staff is great as well. They have an extensive drink menu too.

The hostess with the black glasses and blond hair is really rude. Also be careful getting out of the booths in the bar area, I twisted my ankle and fell getting out of them! I burned my hand the first time I went from the grease off of the nashville chicken sandwich. I don't think I have good luck here! Fries are good. Meals have been consistent. read more

You know that feeling when you're all dressed up, ready for an amazing evening, and you step into what you think will be the perfect spot for a great meal? That's exactly where my mindset was as I strolled into J. Alexander's, arm in arm with my stunning companion. I had heard great things about this place--buzzwords like "elevated dining" and "sophistication" were thrown around. But let me tell you, the reality? A plot twist I wasn't ready for. The first act of this culinary theater? The host stand. It was less "welcome, let's wow you" and more "why are you here, we're trying to go home." Purses on the counter, faces that said "clocked out in spirit"--the energy was less Michelin-starred and more gas station at midnight. But I thought, "Okay, don't judge the book by its cover. Let's push through." So we did. Walking to our table, the vibe shifted from dimly lit ambiance to "why is it this dark--are they hiding something?" We finally sat down and met our server, Samantha, who must've been attending the School of Minimal Effort. After about 7 minutes waiting, a quick "hello," and she was off, leaving us to stare at each other wondering if she'd ever come back. But hey, I wasn't going to let that ruin the night. Yet... For starters, we went with the ahi poke. Now, the poke itself? A faint whisper of Hawaii's beaches, sweet and slightly refreshing. But the lettuce boats? Oh, lawd! They looked like they were snatched straight from the clearance bin, at random, of a grocery store. Limp, some lifeless, and begging for mercy. Presentation matters, and this one screamed "meh." My companion, a beacon of grace, ordered the veggie burger without a bun. When it arrived, it was... well, let's just say the plating channeled a strong "hospital food" aesthetic. But despite its looks, she enjoyed it. I, on the other hand, opted for the blue cheese-crusted New York strip with a loaded baked potato. When it hit the table, I thought, "Now we're talking!" But alas, this steak was all bark and no bite. Decently plated, but where was the seasoning? It was like biting into a symphony that never left the first note. The blue cheese crust tried to save it, but even that couldn't redeem the lack of flavor. The loaded baked potato? The saving grace of the evening--hard to mess up, right? By this point, dessert was off the table--both figuratively and literally. Samantha's vibe was more "are we done yet?" than "can I tempt you with something sweet?" so we called it a night. Here's the thing: J. Alexander's could be great. It has the setting, the potential, and the menu to wow. But what we experienced was far from polished or professional. Instead of a night to remember, it felt like a night I'd rather forget. Final thoughts? If you're going to charge premium prices, you better bring premium everything--flavor, service, and energy. Sadly, J. Alexander's missed the mark on all three. For now, I'm sticking to the places that understand a dining experience isn't just about food--it's about making you feel like you belong. Would I come back? Let's just say, I'm not rushing. But hey, maybe they'll turn things around. Until then, I'll be searching for a steakhouse that delivers both style and substance. read more

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I had a great time dining here for my dad's birthday!! The artichoke was incredible, I seriously recommend giving it a try!! I ordered a sausage pizza that was just as delicious. Our server was sweet and the restaurant was nice, but not overly nice! Overall a pretty good experience. read more

J. Alexander's - artichoke - New American Near Me - Franklin, Tennessee

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So, I've been a customer and a fan of J. A. For many years. But, not so happy today. I ordered one of my favorite dishes today. The Cajun trout. I think just a few years ago this dish was around $23. It keeps going up. Now at $35 and I know everything has increased. But, now they cut the portion in half! Yep, a full half piece of trout for now $35 plus tax plus tip. I'm all about a free marketplace and supply and demand. I think my demand is wavering. read more

Love this location typically. On my last visit I asked for a medium cook on my strip and was brought a burnt/well done steak. Sent it back which took forever to get the new one after an already initially long wait during the lunch rush. Waitress said she misheard me on the cook temp. They gave a free dessert for the issue, but I feel due to the excessive wait it should have just been comped instead. read more

J. Alexander's - My "medium" steak that came out burnt/well. - New American Near Me - Franklin, Tennessee

I am in town for TAMCAR, and we ate here last night. It was absolutely FABULOUS!! The restaurant was busy but, we got seated right away. Staff were phenomenal and extremely attentive. We started with the Alex salad and both ordered the prime rib. Best prime rib I've ever had, and trust me I try it everywhere. I added cajun to mine and it paired perfectly with the creamy horseradish. I wish I had taken a picture. Finished the night with a carrot cake. Wow! It is served warm with a delicious creamcheese? Icing? The atmosphere is very nice, with beautiful lighting and wines galore! You have got to try this place when you come to visit! 10/10!!!! read more

Incredibly...underwhelming 1. The server was a nice kid, but was so enamored by the 2 girls at the next table, that we were 3/4 way finished with our meal before he brought water or asked how our food tasted 2. The marinated ribeye was thin (1/2" or so and was overcooked and overpriced. Ordered medium rare, but it arrived medium well. Didn't send it back since he didn't check k on us until we were nearly finished. 3. Lasagna was average at best. 4. Chocolate cake dessert was the best part of the meal For what we paid, I doubt we'd return. read more

TAMCAR conference is here this spring, first time to visit Cool Springs. This place was suggested and it did NOT disappoint! The inside is SO beautiful. We thought we might need a reservation, however we were seated within 5 minutes! We came to the conclusion that the staff must be ninjas, because before we even got close to finishing a drink it was replaced! Steak was the PERFECT med-rare and the macNcheeese.... Its TOASTED with an amazing mix of cheeses! Even the manager made time and asked us how everything was! Top notch service! I believe her name was Amber, and our server (so wonderful!) I think her name was Corina? So sorry if I got them wrong They made the night even better! I can't wait to come back to try more! read more

My favorite J Alexander's by far, and I live closer to 2 others. Beautiful facility, incredibly friendly and efficient employees, and the food is always delicious. Today I had a "special", the London Roll. It was one of the best sandwiches of this type I've ever had anywhere. My wife had the club sandwich, and as always it was delicious. I plan to dine there again next week with one of my best friends. Jules is an amazing server!!! read more

Great atmosphere and seating at J. Alexander. No wait and Maggy, our server was good and very knowledgeable of the menu I asked for the rib dinner and barbeque sauce on the side. My order was brought out quickly and hot. My fries were too salty, so I requested they be replaced; they were brought out quickly as well (a double portion, which I shared with my wife. The food was great and the service was excellent. Definitely, a great place to eat. read more

J. Alexander's - Barbeque ribs, fries, and coleslaw - New American Near Me - Franklin, Tennessee

Great Christmas Eve experience, food is always consistent. The only recommendation I have is , even when people are waiting for tables, don't make customers feel the pressure. We spent considerable money on our meal to include cocktails , appetizers and full meals. We may have lingered a while for more drinks and later possibly coffee and dessert but it was obvious that they wanted to seat other waiting customers and we felt obliged to finish and move on. read more

It's disappointing when a restaurant that was a favorite declined to the "I'm not going back" category. I craved the Prime Rib my wife the Filet BUT no more. Competitors surpassed this restaurant. Brick Tops Sperrys and Perry's outshine. I will say the carrot cake is still excellent read more

Great ambience and service. Good selection of wine. Delicious food fun place. Hip and happening. Great service read more

I love J. Alexander's, but I do not recommend going on a holiday. We were here for Fathers Day and I noticed a lack of food quality and service. I made a 6:30 reservation weeks ago, but we didn't get seated until 25 minutes after our reservation time. The waiter was kind, but inexperienced and slow on bringing us our beverages and answering details. Food was fine for the most part. My husband always orders the pork chop, but it was undercooked this time and my daughter's Caesar Salad was also lighter than usual. We finished on a high note as the chocolate cake was delicious! read more

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Every time I come to J Alexanders I thoroughly enjoy myself, tonight was no different. Our waitress, Dorian, was amazing and very attentive. After a long day of work and she recommended the modern mule, which was delicious! My sister had a skinny Margarita which she also said was really good. Mom opted out of a cocktail. Everything we ordered came out hot. Our food was prepared well. The atmosphere here is great for solo meals, date nights, or groups. Below is what we ordered. Appetizer: Spinach con Queso Entrées: Steak Maui medium - cooked to perfection and one of my favorites entrées - Substituted the mash potatoes for the not your ordinary Mac n cheese Salmon - cooked to perfection - side of broccoli and Mac n cheese Chicken tender platter with fries and Mac n cheese instead of coleslaw As you can see the ordinary Mac n Cheese is a popular dish amongst my table. I totally recommend this restaurant, you won't be disappointed read more

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I've been to many J. Alexander's but this is the first with pizza. Really enjoyed this experience and will return to this location when I'm in the area. J. Alexander's is a solid choice for great American food. I've been in Hoover, Jacksonville, Atlanta, Nashville and they all were good. read more

J. Alexander's - Cheeseburger - New American Near Me - Franklin, Tennessee

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Food is mediocre at best. Service is good but not many options on menu and food just doesn't stand out like it used to.

It was very good! Yummy food. You can't go wrong. The staff here is always so kind. I like too that it never gets too loud inside the restaurant. read more

Awesome food!!! We go here for the salads, chicken, and prime rib, and carrot cake for birthdays.

So here's the breakdown, I go there wanting some delicious food because it's my little brother's birthday and he wanted some steak. Little man knew what he wanted and got that juicy filet. Now, hear me out - i don't like steak - so why am i writing a review about a steakhouse? Because of those burgers. If you want steak, have at it. BUT THE BURGER???! WOW yummy. Listen, nothing tops Friday night Chile Burrito, but this burger sufficed (and if you read my Chile Burrito review, you know that comes from the bottom of my burrito filled heart). Anyways yeah 4/5 read more

If you like Houston's, then this restaurant will be right up your alley--there are some similarities in both the menu and the overall vibe. A highlight of our visit was the superb service by Lindsey. She was very nice, took the time to go over the menu with us, and proactively split our salad, which we thought was a nice touch. The steak was cooked to perfection, and the fries were perfectly crispy. We loved the ahi tuna salad, and the pizza dough was light and delicious. read more

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I typically come in and sit at the bar. The service is always amazing. The food never disappoints and the lemon drop (with tequila) I had yesterday will keep me coming back. Always 5 stars. Yesterday I tried the Blue Cheese Crusted strip. The blue cheese wasn't as strong as I imagined and the steak could have used a bit more seasoning but it was still scrumptious. Highly recommend if it's on their specials list! read more

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The food is OK nothing spectacular unless you try the carrot cake. The carrot cake is the best thing they have on the menu.

The carrot cake is to die for and I've tried various entrees and none have disappointed. The service is professional and accomodating

Thursday night dinner with fam, always a reliable and solid restaurant. Drinks and service were top notch. Food was great except for the Tuna Stack, probably would not get that again. read more

J Alexander's is a good place for a business lunch and a great place for drinks and dinner. The Hummingbird (Jalapeno / Basil) martini is one of my favorite drinks, and they give you an extra sidecar so you can refill when you start running low. I like their prime rib a lot, but no one in my party has ever had anything bad to say about what they ordered. read more

Always amazing food and service. This is my husband and mine favorite place to go in Nashville for a nice dinner but not too fancy. He's been coming here since he was a kid and he said it's gotten more and more casual dining as the years go on but we still very much enjoy it! Their steaks are all great. Prime rib is perfect! I enjoy their crab cakes and their pizzas. The salads are fantastic but no salad is worth $20 in my opinion. Their bar is perfection and they can make just about anything you could ever ask for. read more

J. Alexander's - Sausage pizza and pear martini - New American Near Me - Franklin, Tennessee

Glad we stopped in here on a brisk Tennessee day-such a great place! I started with the spicy margarita which was perfect and definitely spicy. It was perfect! Then we ordered the grilled artichoke hearts. They were delicious and the sauce that came with them was the perfect addition. I got the Cypress salad and my husband got the bbq pizza with a side of French fries. Everything was great. We will absolutely stop in here again. Our server Lindsay was great! Helpful, knowledgeable and friendly! This is a must stop when in Franklin! Ask for Lindsay! read more

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