Arrived at about 830pm on a Monday evening tonight and sat at the bar with a friend. Maybe 10 other guests in the whole place. Bartender, Kim, was welcoming and kind right away. $5 martinis was a surprise, but was so great with the holiday cosmo being on the menu. Tried the calamari and tuna sashimi- both were average. They had 2 TVs with the nfl game on which was nice to be able to watch it in a non-sports bar environment. The place was clean and service was top notch. We will absolutely make this place a regular stop on Mondays with the great bartender and drink prices. read more

It was a birthday celebration and I ordered 2 Maine lobster tails and is supposed to come with melted butter. I asked about it and they said kitchen forgot to make it up by the time it came it was not hot. My husband ordered and chips and the fish didn't taste good. My son got the Parmesan crusted rainbow trout and it wasn't good. My daughter in law got the filet and she ordered it with lemon butter and they forgot it. My grandson ordered macaroni and cheese and it was cold not even warm. They finally brought another one after 10 minutes later. We ran out of drinks. A lot of money for bad food. None of us will be back. read more

Have eaten here a few times. Food is always consistent. I got the bourbon salmon. Cooked just right and a nice touch of bourbon flavoring. Baby potatoes and asparagus rounded off the course. Jessica took awesome care of us. read more

Bonefish Grill - Bourbon salmon - Seafood Near Me - Franklin, Tennessee

I was in Nashville working and decided to stop at one of my favorite places. I hate our closed because we used to be there on Wednesday nights for the bang bang specials. The server was great in her recommendations but I knew what I wanted except they had this grouper fish special that was absolutely delicious. The mashed potatoes and sprouts complemented the dish to another level. I really enjoyed my meal and I was glad I had a chance to stop in. read more

See all

Decided to do take out since we had a $50 giftcard & was wanting Chilean seabass. Ordered the seabass dinner with seasonal veggie & whipped potatoes & ordered a side of bacon mac n cheese, the bill came to $53 without tip included. The Chilean seabass was not bad, but not good, smelled a little too fishy, little on the dry side & everything else was just OK. For the price, glad I did not have pay out of my own money, I would not go back for fish since too expensive for not hitting the quality of freshness and a meal that leave you not totally satisfied. Used to love Bonefish especially for the buttered mussels app dish that I loved dipping my bread in which I discovered was pulled from the menu, so sad about this. read more

Bonefish Grill - Seafood Near Me - Franklin, Tennessee

Everything went great. We were promptly seated when we arrived. Our server was excellent and took our drink order. When she returned we ordered the bang bang shrimp for an appetizer and our server also brought bread with olive oil/pesto to dip the bread in. Shrimp, bread and pesto were excellent. Wife had the pork chop, daughter had the salmon and I had the ahi tuna. All of the entrees were cooked perfectly and the flavor was great and the portion sizes were perfect. This was my first trip to Bonefish but the wife and daughter have been before. I was blown away and they commented that it was excellent! We will definitely go back!! read more

The fish was good I probably will dine in next time. Service was great. The restaurant itself was clean and sophisticated. read more

Bonefish Grill - Rainbow Trout and added old bay seasoning. - Seafood Near Me - Franklin, Tennessee

My husband ordered a burger with no vegetables and they came on the burger anyway, he just scraped them off but had asked for a side of mayo when he ordered and again when they brought the burger without it, he finally got it after the third ask and after he had already eaten half of his burger. They did not ask how he wanted it cooked which usually means it will be well done but it was medium. We also had to ask for drink refills. The server was very friendly, just obviously forgetful. My grilled chicken was dry and tough and I wasn't brought a steak knife so I had to struggle cutting it with a butter knife. Definitely not what I would expect for the price unfortunately. read more

Bonefish Grill - Empty drink glasses, scraped off veggies, and an undercooked burger. - Seafood Near Me - Franklin, Tennessee

While Yelpers almost always get it right, I believe this 3.5-star average is wholly unfair. Bonefish consistently delivers excellent service, a pleasant atmosphere, and most importantly delicious wood-grilled fish. We happened to try them for the first time in a year, and the food is still fabulous. I've eaten both the mahi-mahi and the Chilean sea bass, and both were expertly prepared, full of flavor, and clearly of high quality. Their famous Bang Bang Shrimp is addicting, and sides like garlic whipped potatoes and their new Kung Pao Brussels Sprouts are really flavorful. And I'm very impressed by the numerous low-calorie options on the menu, none of which taste like low-calorie food devoid of excitement. This is one Cool Springs eatery where we will remain loyal customers. read more

See all

The restaurant has made a complete turnaround from the sad experience of my last review in August 2021. (Yes, it took me most of two years to decide to try it again). My recent visit found the bar and kitchen all playing their 'A' games mixed with a few rookies. Bless the rookies. The most recent visit was with a large happy hour group (always a challenge) and the experience was a good one. Great menu. Great specials. read more

Bonefish Grill in Cool Springs offers a consistently enjoyable dining experience with great seafood and a cozy atmosphere. The service was attentive and kind. The Bang Bang Shrimp is a must-try app, perfect to split for two. The cocktails are well-made, especially the smoked old fashioned. We also ordered & split the steak & shrimp, steak was medium well and a bit more red/bloody than we prefer. Shrimp was perfectly grilled and flavored. Overall, Bonefish Grill in Cool Springs is a great spot for a date night or special occasion. I'd definitely return! read more

See all

We went to Bonefsh Grill for Valentines Day. We arrived at our reserved time and only had to wait about 15 minuted to be setted. Afer that everything went down hill. They never gave us tht "special" menue so we ordered from the regular menue. We started out with oysters. They were good but that was the only thing that my husband and I ordred the same and we both got sick that night. So much for that. We ordered gin and tonic and were told that they didnt have any tonic. Whe ordered martinis and had to ask for the olives. THen we orderd of main entre. I ordered the cod and it was supposed t o come with shrimp and scallops. When our order arrived, there were no scallops. When I questioned the wait staff, she told me that I WAS WRONG/ No scallops. My cod had definitely been cooked earlier because it was dried out and over cooked. I also asked if I could supstitute the rice with a baked potato, She told me again that they didnt have any potatoes. My husband ordered salmon and it too had been overcooked and dry. He also was supposed to have a salsa with his dinner but that never vamd until he asked for it. Did I mentioned that we were there for 1 12 hours before our dinner arrived. However patrions around us received there orders before ours. When we complined about this, our waiter offered to give us desert. but she never sais who was going to pay for it. We had two gift cards. $100 and $10. The $10card had an expiration date of 2-8, 6 day prior. WHe we asked, our server said it was expired and she couldt accept it. Afte what we went through she denied us for 6 DAYS. All these issued with our dinner were supposedly run by the manager. I dought that. If that is true, your manager doesnt care about the customers. So we still left our usual %20 tip. But we wont be visiting this restaurant again and will tell my son-in-law not to give any cards for BoneFish grill. read more

We ordered food to-go and Tim had everything packed perfectly and with much detail. Will definitely be ordering more to-go items in the future. Thank you Tim! read more

Keoni is so sweet! We had a great experience!!! Really enjoyed it! The food is delicious and the service is wonderful! Highly recommended!!!

Everything here was great as usual from my first taste of the house red to the bang bang shrimp and the decadent chocolate crème brûlée! You cannot go wrong with whatever you order from the always fresh extensive menu. The staff is fabulous!Our lovely and expertly engaging server Jessica curated a memorable and delicious first date. It was a perfect experience (Sorry I forgot the photos!) read more

We had a gift card burning a hole in our pocket and decided to eat here today for an early Valentine's meal. The selections of the day was what we ordered and I was so full halfway through my meal that I took home half of my steak. I was very surprised at how slow it was for a Saturday and especially right before Valentine's Day. We made a 12:45 reservation and was seated immediately. My guess is there was about 10 tables seated in the whole restaurant. My absolute favorite thing on the menu is the BANG BANG SHRIMP! I get it every time I come. And I love their bread served with pesto. Two of the premium sides that we ordered were Kung Pao Brussel Sprouts and Creamed Spinach. Wow! Both were exceptional. I had the Filet topped w/shrimp and scallops and my husband had the Red Snapper topped w/crab. We had a great dining experience here and our server did a fantastic job, read more

See all

My wife and I used to eat at this location regularly before we moved to the other side of town. We had to fight to get a seat at the bar or table. Her favorite during winter was chocolate crème brulee. Last night the restaurant was a ghost town. I don't understand what has happened. Approximately 5 tables were occupied Our server - Tristan - did a great job The temporary manager was engaging and informative. She had it looking clean and beautiful inside. The lack of attendance on a Thursday night was disturbing. It is a shame but I don't think this location will not exist this time next year without something changing. A few of the other customers said this was the new normal. Hopefully, someone with authority will take the wheel. Our experience last night was good enough want to come back. We will see if it is still around. read more

The service was great and on the spot when we needed anything. I ordered the sea bass and tomato bisque soup. Definitely on point with the flavors. For dessert the chocolate martini was perfect for my chocolate fan wife. Really nice experience! read more

See all

Food is always great and the service is wonderful. Love going there. Their happy hour offers excellent small plates ( not really that small) and the house wine is good read more

On August 8th I booked a dinner for 34. The service was exceptional and the food was very good. The servers handled the large number with grace and efficiency. We never felt rushed. Our food came out hot and in a timely manner. We felt comfortable getting up and greeting our friends at the other 2 tables. That made it exceptionally fun! I asked that the tables be set up a bit differently the next time and the answer was a cheerful - ABSOLUTELY! I'll tell the manager. Hats off to Bonefish! We will be back! read more

Ryan B's Service was excellent. The food was delicious. Lovely atmosphere. My son, family loves this place and we greatly enjoyed our meal

We eat at BoneFish Grill on a regular basis. We love taking advantage of their special meals where they pair different courses with different drinks. I feel those meals are a very good value. read more

Excellent service - I recommend it's the best - the service is wonderful as always - make sure you attend either for lunch or dinner

Friday night we walked into Bone Fish early to get a drink before our 6:00 reservation, and the bar was almost empty. It's been a year since we came here and back then this place would be packed with people. We ordered drinks, I ordered a Margarita and my wife ordered a 1901 Martini, both were very good, getting close to 6:00 still very few people in the bar. That was a sign, but what was it. We got seated with our friends and placed our order. My wife and I ordered another drink and we waited and waited but never came. I then asked about our drinks, they finally came but mine was to have no salt and it had salt and they brought my wife the wrong wine. As I observed the restaurant I noticed the lack of service. Like some restaurants they have an issue with hiring staff and it was apparent they have an issue. The food was good, Bang Bang shrimp is always good. I also had the Chowder, It was good but for a bowl it was basically a cup of soup in a bowl. Then I had the fish and chips and that was very good. I believe they know they have a problem because they brought us a dessert on the house which was nice. Our waiter was very nice and was working very hard. They need to push to get the service back and if they do then they will get the great vibe they had a couple years ago. read more

See all

Expensive and small entree portion; Bread was free and delicious. Would go back if discounts were available read more

Mediocre service and food was not the best. Our bread had mold on it. Sent it back and received an apology thats it. Almost made us want to leave, when the first thing you receive has mold on it. Probably will not be back due to food and price. Used to be really good. Also, had gnats at table. I get a response that Thanked me for my neutral review...wasn't a neutral review. We had mold on our bread. No attempt to make that better other than "I am sorry" really??? Do you not check Food before delivering to table? Just not a pleasant experience. read more

Took 15 for a server to take my order. Wasn't the server's fault. The previous service's shift for my table had been cut. There were a noticeable number of gnats at the table. The food was good but it took almost an hour due to slow service read more

My wife and I celebrated her birthday at Bonefish and had a great time. Our server Krystal was wonderful. Darling girl and very helpful. We had the salmon and jasmine rice. Both cooked perfectly. Finish with the Macadamia nut brownie which was excellent. All in all a great experience. The Bonefish Grill is one of our favorites here in Franklin read more

The last time I went , it was Friday night and there was hardly anybody in the dining room side. After they set us down we waited about 15 minutes and no one ever came to serve our table, we went to the back to ask for someone. The only other people there were having the same problem. Seems like everybody was in the kitchen and we constantly had to go back to get our waiter and ask for our desert or the check. That did it for me, I would not be there anymore until they get their act together. read more

My husband and I come here every Sunday for lunch. Up until today everything has always been wonderful. We were served our bread and waters and put in our appetizer order. We received those after about 15 minutes. We wanted to go ahead and order our entrees since they seemed to be doing everything at a snails pace. Our waitress finally took our entrees orders and drink orders... after another 15 minute wait. We finally get both entrees (cod imperial and bourbon salmon). My cod imperial was way over cooked and instead of asparagus they brought garlic mashed potatoes to go with my jasmine rice. I politely asked for the asparagus and said I do not need two starches. Once they brought the correct pairing for the dish out even the asparagus was overcooked and not edible! My husbands bourbon salmon was so overcooked it was rock hard. His green beans were undercooked and his potatoes overcooked!! I let our waitress know and I saw her talking to the chef... his response was " not my problem ". We did not finish our meals because they were not edible. We paid the $117 bill and left. I do not even want to go back at this point and feel we wasted $117 dollars today!!! The staff seemed to not take anything seriously today and it was extremely disappointing.Bonefish lost two loyal customers today. I would love to get a managers attention drawn to this. Email address given to me kept coming back as not valid. I went on the website and shared everything with corporate. We need to be compensated. This was a horrible experience!!! read more

Our food tonight was really good!! The drinks and service were excellent. We had the stuffed cod with seafood - delicious. read more

Bonefish Grill - Seafood Near Me - Franklin, Tennessee

I went to the sip and sampling event at Bonefish Grill. I sat at the bar which was nice and plenty of room to eat. They are advertising their new happy hour menu that is available 7 days a week. I tried a the blt nachos with an interesting chimichurri dipping sauce and the crowd pleaser which was a soup of bang bang shrimp and tempura crunch sashimi tuna. Everything was tasty but the bang bang shrimp was still my favorite. I will definitely be back especially on the weekends when others don't have happy hour. The margarita that is $7 on happy hour is nice and not too sweet. read more

See all

The blackened Chicken & shrimp is my go to! The imperial dip is always great as well! Highly recommend trying the bang bang shrimp goes great with a cold beer. Happy hour is always busy Fridays so might be best to make a reservation. Other than that 5 stars all around!!! read more

Really enjoyed the wine dinner last night. Even with a large crowd the food was excellent and many thanks to the amazing staff (especially the lead server). Looking forward to the next one. read more

Took my wife for a meal a few weeks ago. Everything was delicious! I had the Parmesan crusted trout (incredible) and my wife had the imperial cod. We added crab legs which were small and tasty but only $9!! The fish was perfectly cooked. We really enjoyed the bang bang shrimp appetizer- that alone is worth a visit! The biggest surprise was how affordable it was! We'll be back. read more

What an excellent experience. First post COVID Lunch experience. They went the extra mile to ensure safety and integrity. The limited menu highlighted their fan favorites. It was well thought out and captured something for everyone. We couldn't decide bc it all looked so good. Appetizer parade! Of course bang bang shrimp, a Caesar Salad, crab cakes and the crab soup. The drinks were also very well done. The Red sangria was fresh and absolutely delicious. And the cucumber margarita was refreshing! read more

See all

Say what you want about chains, but Bonefish is our go-to when we want something consistent! It never fails that we get a great server/bartender, if we order the same dish it doesn't taste any different than our last visit (again, consistency!), and even when they're busy, the wait goes super quickly. I know seafood in Tennessee can be iffy, but the quality here is always great, and c'mon who doesn't love bang bang shrimp! I wish I knew the names of the two servers we often get (I'll edit the review if I remember), because other restaurants can take note from them! Great customer service. read more

Bonefish Grill - Rainbow Trout - Seafood Near Me - Franklin, Tennessee

The staff would get a 4 Star, but the food gets a 3. Bartender was also our waiter and he was great! Very attentive and good recommendations. Started with a martini, which was great. Had the mussels - delicious and fresh. We had a salad (basic and feast), special fish of the day with crab meat and mac & cheese for a side. Fish was good but crab meat mixture was cold, so a little odd with it. The Mac & Cheese was meh. Since it was a premium side, expected a little more. All in all, it was okay. read more

I am sincerely disappointed and dissatisfied by the quality this location is producing. Starter: I ordered the Mussels Josephine as a starter ($13.50). And I noticed multiple broken/shattered shells (dead) and shells that were shut (dead) and were served to me without a breeze. I have ordered them several times before and have not had an issue before. I would like to add they were BATHING in butter which was very excessive to the usual butter and wine sauce. Granted I usually visit them during their "peak hours" but as I sit here after the rush, I should not expect the quality to plummet this much... Refer to images regarding mussels 6 - Dead 6 - Broken Shells Main: I ordered the Chilean Sea Bass ($36.90) and was debating on the quality considering my starter if it was worth the price. Sea Bass looked undercooked for my liking (extremely translucent) and had areas that were gelatinous and odd texture which made me not want to eat further (it looked like pork belly and I am a pescatarian). On the bright side, the sides were good (potatoes and seasonal vegetable AKA broccoli) and thats what I was able to finish. Atmosphere: I was acquainted with 2 flies who visited me frequently that i kept having to shoo away. Granted i was sat by the entrance aka the revolving door. Either way, It is not ideal to keep having to swat flies around while you are eating. Service: The waitress Parker was sincere so service was not compromised but I am very shocked by the reaction I received from management as I addressed the mussels issue. Manager & Waitress: "I can put in a new order"... Me: No thank you, I would not like to receive an order from the same bunch of dead Mussels. Conclusion: Do not settle for less! This restaurant chain is prideful on the quality they serve to their customers. Help them out by informing them this is 100% unacceptable to produce this no matter what time of day it is! read more

See all

Had Mothers Day dinner at Bonefish Grill in Franklin TN.... Ordered the air fried cauliflower... can only be described as awesome even when vegetables aren't your thing. For dinner... cedar planked salmon... But the best part was the attentive service, meeting every need without smothering you... that was accomplished by Torrie... Ms Manager, please give Torrie a couple aata-girls and make sure she is recognized for the value she adds to your restaurant..... food is really good, service was great. read more