Started off good and then went down hill. I ordered a Pinot Noir at the bar and it was sour. The bartender opened a new bottle for me and it was very good. The deviled egg app was top notch.... Then I ordered the heirloom tomato mozzarella - it was an everyday run of the mill tomato, I could've gotten it anywhere, it needed balsamic and salt, which I asked for and received. I ordered a steak-wrap app - yuk. Greasy and very little flavor. There are way to many choices in Columbus for average food...... but the bartender was great, and now I know how to order - I might be back, but only because I can walk over from the Hampton. read more

Not pleased that a few menu items I'm used to ordering at Crosswoods location not on the menu...ie..bbq ribs and a few other items...guess I'll continue to patronize crosswoods and avoid Easton read more

J. Alexander's - Maui steak - New American Near Me - Columbus, Ohio

I went on 6/16 for dinner with the Family. Dirty side plates on the table, had to get silverware from adjacent table for our party, no bread served and had to request drink refills. Food quality has really gone down. Staff seemed more interested in checking out the thunderstorm vs. checking on guests. Waste of $200.00. read more

Arrived at approximately 7:30 on a Tuesday night. Our party of 7 (4 adults and 3 children) were seated promptly. There were many open seats so we were at least glad they were able to seat us quickly. That was the highlight of the trip though. Food and drink orders were inexplicably slow to come out (over 30 minutes despite being uncrowded). Our server basically whispered which made it impossible to hear! Our orders were messed up twice including soup that never came despite having been charged (they did take off the bill). The Ahi filet was flavorless. The steak eggrolls were mushy and oddly gummy. Steak kabobs tasted like something you'd reheat from the freezer aisle. We were all starving by the time our food finally came so we did eat it but everything was so salty! Ate at another J.Alexader's a few years ago and remember a positive experience but now feel bad for recommending it to my party. Price does not justify experience. We are not picky at all, eat out several times a month both with and without our children and have not been this disappointed in YEARS. AVOID!!! There is also no kids menu, which is not really a problem for me as they will basically make you any standard kids fare (we had a basic grilled cheese and chicken fingers) but at least thought I'd mention. read more

First time visiting the Redlands and it was fantastic. Very classy, plenty of smiling and friendly people working and actually working together. Extremely clean and the food was delicious. I'd highly recommend the filet with a bit of Cajun seasoning. Perfectly cooked and prepared. Katrina was our waitress and she did a great job making sure we never ran low on anything. It's a bit pricey but well worth the spend to get spoiled. Thanks for the great dinner and desert. Try the carrot cake! read more

Just celebrated our Wedding anniversary there! As always, the food, service and atmosphere were great! We've never left there without warm carrot cake! We always feel like it's a real date night here! read more

This is my 4th time eating at this location. I have never been disappointed considering that I get the same thing every time at this location (West Bloomfield, MI has an altered menu). The customer service is superb. It always has been. As for the food, I always get the steak and fries. It's always cooked to perfection and the fries were great as well (a little on the salty side this time but still good). I always finish with a big slab of that delicious carrot cake. It cannot be defeated. If you want dessert, this is what you want. Always glad to pay this location a visit! read more

J. Alexander's - The Steak and Fries! It's so good! Even when it's well done! - New American Near Me - Columbus, Ohio

Easily one of my favorite spots in the city as it is a classy/casual dining experience with a variety of dishes in the mid-teens to low 20 dollar ranges (Definitely dishes $25 and up). The food and drinks are always consistent which is important so I'm never disappointed when I have a craving for something off the menu. Their Mojito's are one of the best around and they serve them year round! If deviled eggs are your thing - get them! They're great and topped with candied bacon! The Prime Rib is a favorite and the Rattlesnake pasta is a classic favorite when they offer it. I NEVER leave without a slice of their gigantic carrot cake in hand. read more

My husband and i were looking for a place for our date night and j. alexander did not disappoint. My favorite was our rainbow sushi roll - avocado, tuna and shrimp! it was quite pretty and also delicious. And the service was phenomenal. Our server was kind and quite attentive! read more

J. Alexander's - New American Near Me - Columbus, Ohio

It pains me to give a 2/5 star. I have been going to j Alexander's for over 20 years. So many celebrations were spent there: birthdays, anniversaries, graduations, date nights etc. I have ordered the same meal for 20 years, yes I'm one of those people. I have not been to the restaurant in prob 9 months or more due to COVID. I was extremely excited to get out and have my favorite meal...only to find out it was taken off the menu along with some other family favorites (country club, rattlesnake pasta, honey croissants). The club sandwich is a staple at almost every restaurant so it's surprising it is no longer offered. The burger I ordered was just ok and cost $16. I'm very disappointed and not sure when I will go back. read more

Delicious food. Large portions. Good service. Nice, quiet atmosphere. Reasonable pricing and good menu variety.

Reservations were at 8:15 walked in at 8 and went straight to a table. The wife had a pear martini that was wonderful she also ordered the Veggie burger that as she said was "Absolutely the best veggie burger I have ever had!" I had the Steak Maui, it was wonderfully cooked and delicious! read more

Do not, I repeat do not support J Alexander's brand. Not only have I but several other people who I have been affiliated with have had horrible experiences at J Alexander's specifically the one in Easton in Columbus Ohio which is literally 10 minutes from my house. They are racially motivated. Racially biased and Andrew the general manager seems to feel like it is the need to be very rude unprofessional and unbusinesslike when handling things. Specifically asking people how long they intend to be there when we have reservations and asking people to leave when we have reservations. It is not a good look for J Alexander's. I have tried several times to reach out to their organization and speak to the director of operations mrs. Kagel or Kegel or however you spell it pronounce it and they have yet to get back to me, say anything to me or even try to rectify the situation. If a company in this generation and time is so comfortable with being racist and unprofessional why would you want to support that. You are supposed to be a top-notch five star restaurant and you treat people as if they are not supposed to be there. The fact that they will not get back to me and rectify the situation or even try to figure out what is going on further lets me know that they don't even care. I would not support J Alexander's and I would advise everyone else not to do it either. read more

Really good place. The problem is, I'm a vegetarian and they didn't have a huge veggie menu. They did have a black bean veggie patty for their hamburgers. They were very good and tasty. The fries were good to. Because I'm not a fish or steak eater, I couldn't give it a 5 Star. I just don't know. Overall, I would come here again. read more

Amazing! Went for my birthday and service was great! I had the crab cakes. Huge lump meat! Coleslaw and fries. Happy hour wine! $5 and was so good! For dessert we had the chocolate cake with ice cream! Almost tasted like a brownie and cake mixed together. Highly recommend! read more

J. Alexander's - Crab cakes! Jumbo lump meat! - New American Near Me - Columbus, Ohio

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Early dinner Friday evening. Had the salmon spread as an appetizer...good portion and good flavor. We had fish tacos and jack's fried chicken strips. Both excellent. Didn't have apple martini my wife wanted but she was happy with other recommended by server. Good food, good service, and good atmosphere. read more

Took my wife there for our 35th Wedding Anniversary. We had been there before and had of all things, Deviled Eggs filled with Hot Peppers. They were far too hot for this food. Swore I would never go back but she talked me into it. I asked the waitress about the crab and she didn't know saying this was NOT her store (she also used the same excuse with the table closest to us. She couldn't ask so she made poor excuses! I ordered the Crab and the sauce they had on top was so hot it actually made me regurgitate. Fortunately I made it outside after tell the Manager where that sauce should be placed!!! NO WHERE on the menu did it mention HOT Crabmeat. I am forced to take stomach pills daily as is and am lucky this didn't cause me more than just to vomit! This time I PROMISE, I WILL NEVER RETURN! That evening we had Big Macs for our Anniversary Dinner after J Alexander's ruined it for us! read more

Terrible service! Some of the best food around...but, the last 3 times we went in, the bartenders were rude, and service was extremely slow. Sat for 20 minutes with not even so much as a hello or some eye contact. We walked out and went to BJ's Brewhouse. 3 strikes you're out. Too many places to dine with better service. read more

Went for dinner last night and will not be in a hurry to go back had ask for things three or four times before we got it one of the steaks came well done instead of medium and got sent back so by the time he got it we were done eating and we had to sit there and wait my daughter had the tuna special and said it was so soI think my fried shrimp dinner was probably the best thing anyone had and that's pretty hard to mess up read more

We had a fabulous time and dinner. Our hostess, and waitress Mayisha were terrific. A++++++. read more

I used to be a regular at this location and always found the burgers and Cypress salad to be my favorites. On this visit, I decided to sit at the bar. There was obvious favoritism, disproportionate service levels and staff bickering. This isn't what one would expect all the while paying $16 for a burger. I'll be re-thinking J's. read more

Three of us went for lunch today. Wasn't really busy at 1:30. Got a table on the patio and a server came right away. She took our drink order and said that another server would be taking over from there. Well after about 15 minutes of no service, I went to the hostess and told her what happened. The first server came back and apologized for the mix up. She said she talked to the manager and that we would be taken care of. The manager came by a few minutes later and also apologized for the snafu and said he would comp our meals. That's great customer service. We've been going to Alexanders since they came to Columbus and always have a great meal. Same today. We'll definitely be back soon. read more

I love this restuarant chain, have been here dozens of times. 9 out of 10 times, I received great food and great service. I should say always great food but our last visit had a waiter that was kind of short and rude with us. If I went back and he was there, I would request to be seated outside of his area. read more

I had shrimp off the appetizer menu. It was good. Service was regular, quick, prompt. Waitress did over use the word "beautiful" lol for every reponse. We waited for 20 min, busy Saturday night. I would go again. Convenient location, smelled great. We were happy. read more

I tried to place a pickup order over the phone for our office (over $200.00) and the staff at the restaurant is rude and unaccommodating. They must not need the money "due to the pandemic" read more

This restaurant didn't make any sense. The menu was very limited and the options they had was not appetizing at all. The salmon smelled very fishy, the not your ordinary mac and cheese was for sure abnormal and the veggie burger was just weird. Two of my party did not get straws even after asking two different servers. The straws came out when dessert was on the way. I would not recommend this restaurant to anyone unless you do not care what your food takes like and you love mediocre service. read more

Having read many of the previous reviews going into this experience today, we were prepared for a wide array of outcomes to our experience. Sadly, our experience was on par with several others on the low end of the spectrum. Where to start? This is a very clean, well-kept location, but it also seems to suffer from a severe case of identity-crisis. The staff waltzes around with an aura of snobbishness and superiority, but the experience falls far short from matching it. The servers were all too willing to specify what wasn't available and wasn't offered, but they were not all that forthcoming with alternate suggestions or acceptable solutions. They performed their tasks adequately, but closer to soldiers than people in the hospitality industry. The menu leaves a lot to be desired. The prices are ridiculous for the quality of the food, and the menu lacks explanation and description. It's difficult to determine what items come with others, and with the staff being of few words, it felt like an interrogation to order, rather than a desirable experience. As mentioned above, the food quality wasn't terrific, mainly average, even below in several cases. The orzo and rice is ice cold and slimy, the fries are lukewarm, the salmon over cooked (and tiny portion) and the burgers, while juicy, come with an entire slice of onion. There was literally nothing memorable about any of the meal. Overall, this wasn't a great experience. For the price of a meal you can feed several at a fast food joint and still get similar quality. The bonus being that you don't have to deal with servers that think that they are better than they are. Definitely not a place worth returning to! read more

We used to love coming here, especially for happy hour. Unfortunately, our last visit left us not wanting to return. We arrived and soon discovered that the happy hour menu had drastically changed (for the worse - drink wise). We still decided to stay since they have great food. We get our first round of drinks around 5:40, 20 minutes before happy hour ends. Our waiter doesn't return to check on us until 6:05. We ask if we can have another drink with happy hour pricing since he didn't return for awhile, and he responds (very condescendingly), "happy hour actually ended about five minutes ago. I'll do it for you this time but don't expect it to happen again." Uhmmm what? They weren't that busy and there was no excuse for him not checking in with us sooner than he did. We really loved coming here (like I said, good food), but that experience was enough to stop us from going back again. read more

First time at this location... was so disapointed... went there for my bday dinner with a gf and was excited... the environment was ok... then they brought out a plate with 3 hot towels was nice or thought so... until our appetizer came out and the plate was fithy... me being a clean eater I used a hot towel to clean the plate off thinking things happen no big deal... then I got my meal and my dinner plate had the same brown sticky stuff all over... I mean really!!! Come on I aways like j Alexander's but this was a terrible experience I consider myself as a picky and high class when it comes to food... and thought this was a nice place to eat but sorry won't be returning Waitress was a little new and knew it was her fault we still tipped her 50% but damn clean your dishes people! read more

Terrible evening. Our reserved table had been given away causing our party to be split up. Server was cold and robotic and loudly cracked her chewing gum the entire evening. Service was extremely slow, especially considering the restaurant was not very busy. Food was cold and average at best. Very disappointing for a $405 tab. read more

Jake was our server, he was fine. The food like Jake was good..not amazing or anything but good. The restaurant is new, nicely decorated and could eventually be great. Now let me explain why I rated it so low. The kitchen is open and we were seated with a direct view..wish I had not seen the kitchen. We were basically finished eating when I saw a cook wipe his nose on his hand initially and continue cooking. Disturbing but then he got paper towels and blew his nose and never washed hands and then went to grill and the see-thru cooler in the back of kitchen and was preparing food...this turned my stomach. I think the Franklin County Boad of Health should do a full inspection. read more

Very disappointed in our visit to the new J Alexanders at Easton. (And I tried to send them an email this morning but they do not allow for that... guess they would rather read criticism here.) To be fair, the food was good but way overpriced... the wait staff seemed somewhat disinterested (and they do not have children's menus, which I found odd -- I mean this is not a Hyde Park or white table steak place..) I always looked forward to the carrot cake (having eaten at other J A's locations) and even that was so so.. We had five in our party and two of our dishes were delivered cold and undercooked.. and it seemed like we were putting them out to have it done right. Call me crazy, but if I'm going to pay $20 bucks for a french dip sandwich I expect it cooked.. and hot... maybe they will get it together, but as of right now we'll choose other places in the vicinity... read more

Ok, so before going here last night I checked out some reviews on various sites, including this one and I was disappointed to read all the negative reviews about the artichokes. We chose to go to this restaurant mainly for the artichokes so if they were "inedible" like some people had said, I was going to be crushed.... We had 8pm reservations on a Friday night, we arrived early to have a drink at the bar and were seated by 7:56pm. We, of course, ordered the artichokes, and lo-and-behold they were exactly what we were expecting, they were awesome. So now that got my fiance and I to thinking that all the negative reviews about the artichokes stemmed from people simply not knowing how to eat this appetizer. PSA: This is not an appetizer that will fill you up. This appetizer is mainly for the flavor profile of the artichoke "pulp" and remoulade sauce. If any of you are now curious... to eat them properly you pick off a leaf of the artichoke, put it to the top of your mouth and use your teeth to scrape off the soft "pulp" on each leaf. Then once you get down to the actual heart, you can of course eat that with a fork and knife. So people who said they were inedible... You do NOT eat the whole thing! That is why they give you the scrap bowl with it, to discard the leaves. Ok rant over. The service was incredible, maybe even too fast. We were seated and had the check in front of us in 41 minutes. The manager was great and appreciated all the good things we had to say about our meal. We both had the prime rib, and both were cooked to perfection. The mac n cheese is out of this world, super rich, but like no mac n cheese I've ever had. Like others said, our glasses were always full and everyone worked as a team. To be honest, once we were seated, I didn't even notice the noise. If it was a little noisy I think I enjoyed it because then you couldn't hear other peoples conversations and they couldn't hear yours, so in my opinion, that made it a little more private. All in all, this was a great dining experience, so it really stinks for all the people that had such negative experiences! read more

Let me start by saying our server was wonderful. She very sweet and accommodating. I get one day off a week and I was my birthday and wanted to celebrate. My boyfriend and my mom ordered medium rare prime rib and I ordered a ribeye medium rare. The food came out and my ribeye was extremely over cooked, well done. That's fine I understand it happens. I asked for a prime rib medium rare to replace it so it would be quicker and the temp would be right. They brought out a well done prime rib instead. I never send food back but had to send it back. They brought out a new cut and again it was easily well done maybe medium well on a good day. The manager then told me it was the rarest they had and that the table was bad lighting. Even though my boyfriend and moms prime rib was a very hot pink. The manager said I could do a filet medium rare instead but I was bummed because I came in debating a ribeye or a prime rib. I just got my filet delivered after all of that and my mom and bf were finished already so I took a bite and boxed it up. Really sad with my experience :( read more

First visit to the new location at Easton. I went with my mom. The decor feels very clean and modern. It's bright but yet has a metallic feel to it. We visited during the day after getting our national champion shirts. Our server was Kiki and she was very friendly and prompt. My mom ordered the bacon Swiss burger and fries. I ordered the fish tacos. Moms burger was really really good and I liked her matchstick fries but then those are some of my faves. Her burger was very flavorful and you could tell they ground their own meat as it tasted fresh along with good quality bacon. My fish tacos were meh I mean meh and dud I say meh...if you like biting bland tasteless food then this dish is for you. I got three fish tacos on tortillas that were nice and thin. The fish is battered redfish which was white and flaky but the breading had no taste on top of this is shredded cabbage and carrot slaw like but no taste and a slice of avocado with an orange thousand island like sauce that strangely has no real discernible taste ugh and meh. Even my server offered to get me some bang bang sauce to liven them up geez that's when you know um they even know they are meh. I'd go back again to try something else but not my meh meal and advise everyone else to avoid it too eh meh! read more

J. Alexander's - Fish tacos or meh - New American Near Me - Columbus, Ohio

Not that great... had the special, filet medallions. Unfortunately there were no medallions and I'm sure it wasn't filet. Perhaps it was pot roast??? Service was poor to add insult to injury and considering there was a waiter in training two sets of hands was not better then one! Try the location in crosswords at Worthington. Easton location does not live up the the J Alexander name!! read more

Not a bad menu and the food is usually decent but when they brought my filet out and it was obviously overcooked and dry, they went into a panic...a full half hour later I was presented with an undercooked version. Not a good experience. I left disappointed. read more

Very disappointed. Prior to arriving the woman who confirmed our reservation was rude and had there been any other option at the last minute I would have jumped ship. Three of the 5 of us ordered the filet oscar. It arrived without crab or asparagus and then we questioned our server she did not aplogize; almost blaming us when you had all 3 orders incorrect. We then waited for the steaks to be remedied and the crab was ice cold, which made the steaks and bernaise sauce cold. The other diner in the party ordered medium prime rib and it arrived gray. The manager never came to the table. No one asked if the meal was okay and we had to beg for refills. Very disappointing. Will not return with so many nearby restaurants offering a higher level of service and food quality at a lower price point. read more

We made a reservation before we came because this was on Saturday, just in case they were busy. This was our first time. After we were seated, no one came to greet us or take a drink order. We waited what felt like ten minutes, then we decided to leave and go over to BJs. As we were leaving the host asked if any had greeted us? We let her know that no one came by our table. read more

We had a very lackluster dinner at this location. We ordered a sushi roll and deviled eggs as an appetizer which were both very good. I had the salmon steak which was just OK, my wife had a New York strip steak which was very poorly seasoned. My daughter had soup that was very rich. This location is one I would not recommend. read more