My usual place for my birthday dinner! 4 pm reservation (the best time by the way) Brandon was our server....absolutely spot on, polite, accurate and pleasant. Beautiful atmosphere, warm and inviting. My line is "service is given, hospitality is felt". We felt it! Didn't take pictures, too hungry! The Filet was amazing and tender ( maybe a bit past MR, but was juicy, flavorful and tender). Loaded baker was also crazy good, piping hot, well appointed. Veggie burger is a hidden gem for vegans in the area (made in house) subbed cold orzo side for the fries. Got a free slice of carrot cake for my birthday..too full to review! Go! Location in Worthington as well I recommend Easton, request Brandon! read more

Simply stated this place has delicious food. I enjoyed my meal. Waiter was nice and attentive. PROBLEM: Mouse running around the table across from us. NOT OK. I reported to manager Jordan and she did nothing but say it's getting cold outside so they are trying to come in. Not trying they are. And after spending $100 on a lunch for two this is completely unacceptable at a restaurant of this caliber. I reported to headquarters and they did nothing also. Not even a response. Not that they will look into it. Nothing. Manager does nothing. I have never in all my years ever seen a mouse eating food under a table in a restaurant. I thought it was clean but obviously if mice are out and about in the middle of the day they have a serious issue. If I felt heard or had gotten proper response or action I wouldn't even post this. But it's as though nothing is being done. It's not ok. So hopefully this will bring awareness to the right people at the restaurant to get it clean and get the rodents out! read more

J. Alexander's - Mouse under table at J Alexander's Easton Location - New American Near Me - Columbus, Ohio

Super bad experience. Top to bottom. Had food before we got drinks. Manager just said yeah you just have to talk about it a bunch and then they will come. Then did noting to make it right. Most over priced crap dinning experience. Sad read more

It is APPPALLING how bad the service is here. It is no longer upscale. Ordinary at best. They refused a lunch reservation for 10. 10 wealthy, high spending people who typically in the past liked this restaurant. No longer. That's 10 people plus their circle of influence that will never go to J Alexander's again. read more

The surprise was on us: Unaware of seating policy ; disabled family member in wheelchair On Sunday. July 06th. Arrived with my friend who we surprise with birthday luncheon. Was Informed they can only accommodate six in our party at table.We had her two grandchildren's . For total of 9, place was not crowded as we were outside.Was empty inside. As well .Ashley your representative.,her dismissive nasty behavior told us that their policy period . Told us point blank we could leave. I understand about policy and procedure being retired from State Government ,dealing with public . Ashely was rude ,unprofessional. her delivery to represent your business brand . Tells me you don't value your long term customers relationships. We went across street . BJS Brewer. Was accommodating to our party of 9. I've supported J.Alexander by visiting once week. Hence won't support your establishment again. read more

I wish I could give them a 0. It is my birthday and my family suprised me at J. Alexanders. To our suprise they dont take parties of more than 6. The manager Ashley was very rude and very dissmissve of us her delivery to us was very nasty. We had 9 people in our party 2 that were children. She told us our party of 9 could not dine there. Even though the restaurant was empty. So we went across the parking lot to BJs where they were very accommodating and pleasant. My birthday wasn't ruined after all BJs saved the day. I will never ever be back to J. Alexanders. read more

My husband and I met his brother and sister-in-law from the Washington DC area at your Columbus/Easton location. From the moment we walked in the door we were treated in a very friendly and professional manner. Our server was able to answer all questions about the menu offerings and our orders were up in no time at all. We ordered a dinner salad, two orders of the filet mignon kabobs and I had the prime rib (some of the best I have ever eaten!). Everybody loved their entrees and the four of us had a truly outstanding key lime pie for dessert. All of us had a great time and enjoyed an outstanding dinner. We'll be back and will recommend this restaurant to friends. Thanks! read more

We just had THE BEST experience at J. Alexander's at Easton!! Laura was our server. She was kind, friendly, engaged in conversation and made our whole experience a true pleasure. We came in for a couple of cocktails and an appetizer, but that made no difference to Laura, she treated us as though we ordered filets and the most expensive wine. We truly appreciate you, Laura!! Thank you for a wonderful experience!! read more

Visited on a week night, so a reservation wasn't necessary as we were seated right away in a booth. There was plenty of parking too. Our waiter was great, very attentive. There's a large circular bar with some tvs that weren't too loud. There's booth was clean and there was a little lamp that didn't throw off much light. The food didn't take too long and there was a lot of it. I prefer to see images of the dishes and would've appreciated that in the menu. Everything was cooked appropriately but the Mac and cheese tasted off. Prices were high too. Would probably go again. read more

This was probably the rudest I have been treated at any eatery in a very long time. The restaurant itself is typical nicer dining and appeared clean, but I don't know how you can stomach eating here with the level of outright rudeness. Good news is there are plenty of options at Easton and is probably why they were maybe 10% full at 12:30 on a Saturday. This review in no way reflects the other location in Worthington as the interaction with staff and customer service is always top drawer. My understanding it is different ownership and it is blatantly obvious. read more

Very nice atmosphere! Comfortable tables and booth choices. Service is mostly good, and the hostess does seat you on time. The food is good depending on what you order of course. The Chef specials are not known until the day it will be serve so cannot book in advance. Need healthy side salad to accompany entrees. Chef specials are usually good and always has delicious unique side dishes. Wine prices are a little high. And forget the crab cakes, good, but way overpriced. read more

Laura was literally amazing! She was so kind, funny, and made the whole experience feel welcoming from the moment we sat down. She checked in on us at just the right times, had a great attitude, and genuinely seemed to enjoy what she does. Her positive energy and sense of humor really stood out and made our visit even better. Easily one of the best servers I've had thank you, Laura! read more

Have been to this establishment before, but at a different location. You absolutely cannot go wrong with the chicken strips. This portion size is huge! Great flavor, crisp tenders juicy chicken. The Mac n cheese was awesome! Overall nice interior, great service. We had a bit of a wait, but it was to be expected for a Saturday evening in Easton. read more

J. Alexander's - Chicken strips - New American Near Me - Columbus, Ohio

They are overly selective on who they allow in! We had a party of 8 and were willing to split up. They refused to work with us. I believe it was because we were not dressed up and had kids! read more

We ordered a chicken pasta soup & it was salty. Almost tasted like it was 1-2 days old. Ordered Maui steaks, filet mignon, & a burger, all cooked medium...all were overcooked. Ordered steak egg rolls, but they never were served. Salad was good! Deviled eggs were bland. We've eaten a this establishment on numerous occasions, but never experienced this kind of thing. Spoke with a manager that couldn't care less! She should've refunded us for the food we didn't eat, but she didn't! Horrible experience! Won't ever return! read more

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J. Alexander's is always my go to when I am in the mood for the queso cheese & chips. The waitress was very helpful, kind, and eager to assist us. She received a lot of help with food runners who were willing to assist our waitress when needed. When I visit I usually choose between the chicken with mashed potatoes and side salad or the Alex Salad with grilled chicken. This Sunday I chose the Alex Salad with grilled chicken and I requested for the chicken not to be cut. To my surprise when I received my Alex salad it was smaller than the side salad my fiancé received. We did ask the food runner if there was a mixup in the salads. We received an unexplainable explanation regarding the size difference. So my fiancé once again questioned if there is supposed to be a huge difference in the size of the Alex Salad and the side salad. We never received a real explanation. Once we explained our issue with our waitress, she was very apologetic and eager to help provide an enjoyable dining experience. We only desired an explanation of the huge difference regarding the two salads. We did have a great time together and did not want our date to be ruined over a change in the menu. We just wanted to confirm if the Alex Salad has changed its size, so going forward I would NOT order the Alex Salad again. Hopefully our next visit will be better because I really like J. Alexander's for a night out. read more

I went to this restaurant with seven people we when to seat down and we were told very rudely only six people could seat at this table and we're not given another seating option so we left. read more

This is one of my favorite restaurants that I go to at least once a week. They have the best chicken strips. They are not overly breaded, they are always juicy and lots of great flavor. I put them on my salad and delicious!! read more

Multiple times per year for the last few years our event staff looks forward to coming in and enjoying a well deserved meal / drinks. Each year our party of 10+ people have had no problem. This year our party of 6 with a last minute addition making it 7, was told no we can't sit 7. 12:45p non rush, slow time with many empty tables. Our 7th guest was told to sit away from us at the bar. Out of the 6 outside tables, only ours and one other was occupied. He was told he can't even sit at a table next to us on his own bill. Make this make sense. I don't care if your food is great and the beer is cold.. this is ridiculous. A party of 7... is not an inconvenience to you. For someone who also works in your industry, I was appalled at how our friend was treated. Do better. read more

I love this place. My wife loves this place. People are so nice. Service is great, food is hot and delicious. Drinks are taste. After several visits we just know it's going to be a winner. read more

Fine not great. We just went for a drink and apps after a long day. Drinks were great, Martinis top notch, love the side car. We had the steak egg rolls and they were good not great, salmon croquettes, good not great, and the Alex Salad which is always a favorite of mine and it was good but needed more dressing and I wish they would toss it. Service woman was very nice but slow over all. I'd say we will go back because it's close and we know what to expect but it was kinda disappointing from what we expected. I'd give 3.5 stars read more

YUM I had a wonderful dinner at J Alexander's! We started out with a cocktail and wine, and the chili con queso with chips. The queso was truly AMAZING like some of the best I've ever had. The chips were so fresh, and the queso full of flavor. I will get this appetizer every single time I go back. The service was a 12/10. Our server was so friendly and attentive, and took amazing care of us. For entrees we did prime rib and mashed potato's, crab cakes and fries, and mac and cheese. I would order all of these entrees again as well. The atmosphere was relaxing and made for a perfect date night. read more

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We went for lunch after graduation of our grandson. His family was going there as well but they had reservations for five. We wanted our own table yet the hostess and then the manager refused to seat us because she assumed we were of party of 7. We were a party of only two. The restaurant was virtually empty, yet they refused to seat us anywhere in the restaurant. They quoted corporate policy but that did not pertain to us. We will never darken the door of J Alexander whenever we are in Columbus. This is the worst customer service I have ever experienced in my life. Dismissive and rude is how I would describe the manager and hostess! read more

Had a really nice dinner here. Place was buzzing for a Sunday night but we were seated immediately. Really liked the inside of the restaurant, very spacious. Had the fried chicken with mashed potatoes and orzo. Strongly recommend that dish. Rachel our server was extremely attentive to us as well. Very nice experience here. Only thing I would say is that it seemed a little pricey, but it's also a steakhouse. read more

J. Alexander's - Fried chicken, mashed potatoes, and orzo - New American Near Me - Columbus, Ohio

The service was impeccable like always. The food was amazing this is my go to restaurant when I want to treat myself to a good meal. The waiter was great kept our glasses filled with water, and checking on us to make sure everything was to our liking. The food portions are a nice size and worth every penny. If you are looking for a nice date night or just a nice place to have a nice meal with your family this place got you covered. read more

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Went here for lunch recently with a few colleagues and was unfortunately disappointed with the service. They were not busy by any means, only a few tables to service, however we waited about 40 minutes for our salads to be served. Once our food was served it was good! I think this hurdle could have been overcome a bit had it been acknowledged by the server, or if they had checked in on us while we waited. read more

We went for dinner last night and it was a wonderful dinner! Waitstaff and hostess were very friendly and food came out perfect! My toddler came with us and there was no printed kids meal so we talked to waitress and we're going to order her a side since there wasn't a kids menu. Waitress then informed us they have a kids meal! This was perfect but I do wish they had printed copies of it. I got the ahi tuna salad and it was perfect! I loved it and will definitely get it again! My husband got a steak which he enjoyed! We also got a side of the Mac and cheese as their Mac and cheese is one of my favorites! It was delicious! read more

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Food, service and atmosphere were amazing. We got the crab dip as our appetizer per recommendation of our amazing server Andre. We got the pork tenderloin and the salmon for our entrees. The bang bang sauce on the pork was balanced with spice and sweetness. The rice with the salmon was so unique. For dessert we got the chocolate cake and ice cream. Everything was great and Andre did a great job! read more

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Confused why this place models the hill stone corp but doesn't deliver, the French dip must have been left over from lunch shavings and had already turned to silver in color. The prime rib? Very thick, almost corned beef material and not juicy. Humm, why are the Caesar salad dressings so mayonnaisey? Is this a Columbus thing? Really wanted to give this place 2 thumbs up, it's not quaint, it's big, but fails in the food category. And there are locations around the US? Those wont be on my list when I travel. Sorry. Servers were super nice here. read more

We hadn't been to J Alexander's in several years, so on a recent Friday night we decided to stop by for a late dinner on a whim. We had no problem being seated (it was 8:45 PM) in a comfortable booth. This location offers a very attractive upscale interior design and ambiance. Let me cut to the chase... In terms of value for money, we both thought J Alexander's on Stelzer Road (Easton shopping center) was a knockout! The service was great. Haylei was a fun, attentive, and helpful server! And the food was outstanding from start to finish. I started with the Duke Vodka Martini (Tito's) which was a generous pour that included extra in a little pitcher, nestled in a glass of ice. Wow. Haylei offered to add blue cheese green olives, my absolute favorite. At $17 it wasn't cheap, but not out of line with drink prices I've seen recently and, as I said, it was outstanding. I had asked for a side salad (the Alex) and she suggested the two of us split it, which was perfect in terms of serving size. I don't think I could've eaten a whole one. That bought the price down to $3.50 per salad serving. And it was delicious. I especially appreciated the house dressing vinaigrette with just a hint of sweet to offset the tang. Such a great way to start the meal. I had the grilled pork tenderloin ($25) OMG... So delicious. Grilled to perfection, with a perfectly charred crispy tasty exterior and perfectly cooked/juicy inside. It had "bang bang" sauce drizzled on top, which was a delicious accompaniment. The mashed potatoes were rich and so delicious. My partner ordered the French dip sandwich ($24)... This had to be the best French dip I've seen in eons. Fresh super thinly sliced prime beef that looked to be 2 inches thick piled on a Fresh baguette. He is INCREDIBLY picky and it's rare that he judges a restaurant to be worthy of a return visit. After one bite of the French dip, he declared this to be the best restaurant we've dined at in Columbus in several years. He also loved his side... sliced Heirloom tomatoes, lightly seasoned. Normally the French dip comes with french fries but Alexander's is great about letting you substitute in any of the other sides, and they have lots of delicious sounding choices. Honestly... I'm surprised at the number of stars for this place. It was a home run for us... Five stars all the way. We both are looking forward to coming back soon as we want to try the slow roasted prime rib ($41) based on how delicious the French dip was. My only slight concern was spotting the very polite Columbus police officer (I assume off duty, but in uniform) who was standing inside near the entrance to the restaurant. I've heard that Easton has suffered from crime in the last several years so I assume this is meant to be an answer to that. It's a pity. But I suppose that's the world we're in. In any event, I urge you to check out this J Alexander's location... If it's representative of all the other J Alexander's out there, then this chain restaurant is on a roll! read more

Great service and food. Nice atmosphere overall. Took my sister there for her birthday, she enjoyed it read more

J. Alexander's has always provided a good experience. I dined at the Easton location. I went for the beef shish kabob, unfortunately, it was no longer an option. I was told they have a new menu. Bummer. I ordered a ribeye and mashed potatoes. The mashed potatoes were absolutely the worst I have had. Dry and room temperature. I knew something was wrong when they came stacked high like a rock formation. The steak was a little overcooked but eatable. The carrot cake was still the best in town. Service was very good. Interesting how one bad experience after many years can make you not want to return. I should have sent it back. My bad. The restaurant was pretty empty. I hope it's not a telling sign of things to come. read more

The food here is amazing and the service was very good. Their pork tenderloin was absolutely delicious. Portion was extremely large. Nice beer selection. Would recommend. read more

J. Alexander's - Pork tenderloin - New American Near Me - Columbus, Ohio

This is a nice upscale restaurant with a relaxing atmosphere and fine food. The Ahi Tuna Filet was well prepared. The fried calamari was fresh and full of flavor. Our waitress was prompt friendly and attentive making us feel welcomed and never rushed. If you're looking for an upgrade to your casual dinner, whether a romantic date night, or catching up with friends this is the right place. Enjoy!! read more

Food was excellent! The sushi roll had too much asparagus for me but it was still ok. Service was really good. Atmosphere is casual reminds me of an Applebees or a Bahama Breeze. read more

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I'll admit when we arrived I was a little surprised that the hostess that greeted us wasn't a bit more...enthusiastic. She looked and acted as if her mind was a million miles away. I hoped it was not a sign of things to come. My partner and I exchanged a glance with each other after our hum drum greeting upon arrival. We were promptly greeted by our server, Ashley, who brought us ice cold water and took our drink orders. I had a White Russian, my partner had Cindy's Lemon Drop off the menu. Both were served promptly and were delicious and Ashley took my gentle advice to pass along to the bartender that White Russians should be served unstirred (as mine had been stirred) well. She later let me know the bartender originally put the White Russian in the wrong glass and poured it from a tall glass into the glass it was served in. I appreciated the follow up and was pleased to find my second White Russian served without mixing. They were both delicious as was my partners Lemon Drop. I just feel if Im gonna pay fifteen bucks for a cocktail it be prepared and served appropriately. I mean, you wouldn't serve a Moscow Mule in a glass would you? Nor should you mix or stir a White Russian unless it's at a party in your own home, then all bartending rules go out the window. But I digress. We both ordered the Filet Mignon with Béarnaise cooked Medium and they were both exceptional. My partner is going back to living a whole food vegan lifestyle after I corrupted her with lots of red meat so she's going back but wanted her last steak to be delicious so she chose J. Alexander's. She wasn't disappointed. We shared a piece of Key Lime pie for dessert. It was a big piece and enough for two people who just had dinner and cocktails) and even took some home. As a big Key Lime pie fan, I'd have to say this pie was a 10/10. Exceptional. The entire restaurant that we could see, including the men's restroom, was spotless with pleasant music playing. The music wasn't so loud you couldn't have a conversation. In fact, the volume was perfect. If the manager reads this review, perhaps they could remind their hostesses that they are the first impression a customer has when they walk in. Smile a bit. Be cheerful. Act like you're in the now and happy to be here. Other than the hostess whose mind seemed to be elsewhere, I'd say this is an easy 5/5 stars. If a 4.5 were possible I might've given that solely for the non-cheerful hostess who also seemed to move really slow, but it's either 4 stars or 5 here so a 5 it is cuz I'm not about to dock a whole star for one non-cheerful hostess. I also like the coat hooks on the ends of all the booths. Nice touch. Also plenty of free parking is available. If I want a fat steak, I'd definitely go back to J. Alexander's. read more

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Oh boy. Guys. I love you. I really do. You are a very special place for my wife and I. Tonight she brought me here for my birthday as a little surprise. It was perfect. We were seated right on time, lovely location, quick drinks, impeccable service, food was absolutely perfect. I had the Prime Rib and she had the New York Strip. My brothers in christ it was cooked to perfection. I was low key jellies when I had a little corner of it. When I say this as someone who travels for work and eats out often, this location is top notch. Always amazing. So let's talk about the left over strip. We were given a lovely birthday carrot cake which is truly delightful. Her leftover steak was gone. No box. Don't recall being asked if we'd like a box. Just gone. We took care of the bill and left. We are on our way to see a movie now. And we are both so happy about the meal. But also like really sad. That steak was really good. Ask for a box!!!!! read more

Nice clean and for the most part table had salt on it . Servers friendly. Food was delicious . We would go back it wasn't that busy so it's best to come when it opens for a quiet meal . read more

I went with a friend to this restaurant. The crab cakes were on the specials. I like crab cakes and am always looking for a good one. The crab cakes here were phenomenal, a lot of crab and seasoned well. I chose the baked potato instead of fries . It was good after we sent it back to be heated so they brought us a new one. The waitress we had was very good . She brought us whatever we asked. The atmosphere was nice and the manager stopped by to see if we were happy. That was commendable. read more

Wifie and I went here for our anniversary... It is a nice place but honestly I think there are other restaurants in this space I prefer. Wifie and I both had the salads which were very good. I had the prime rib with smashed potatoes which was just ok - it was a big cut but it was dry. Wifie had a salmon dish with orzo and wild rice which she liked. They gave us their chocolate cake for our anniversary which was good. read more

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