Last year I used to be a frequent guest for lunch. I would order almost every week. I usually ordered the Hunan chicken lunch special and I usually liked it it, and the chicken was usually fairly tender. So on New Year's Day I ordered the same usual order and when I got home I tried eating it and it was inedible. This was the first time ever after over 50 times last year. The chicken was extremely rubbery like it was not chicken. This was highly unusual. So I complained on the phone and they weren't going to do anything as the stupid person answering the phone told me that they didn't get any complaints about it today. I was highly offended by this language as I was a frequent customer, and after checking my Quicken account I figured out that I actually went there 50 separate times for lunch in 2021. So one time out of 50 I complained and the people there don't have any good customer service common sense. I felt very unappreciated and I rushed back to the store to demand a refund in which they did. I don't really understand why basic customer service skills are not there. If somebody orders 50 times and has one complaint, they should be recognized as an amazing customer and should be much appreciated. I think the owner of this place is clueless and should be ashamed of the way they manage this restaurant. I haven't been to the restaurant since and the restaurant lost out on a lot of revenue. This restaurant from what I have calculated pretty much makes money on the lunch crowd that it consists of construction workers, mainly from Central America. read more

Stopped by here for a late lunch, takeout with my neighbor. She's been here before but this was a first for me. I had the combination fried rice, 6 chicken wings(app) and a soda, total $18 give or take. Took about 20 min from ordering for it to be done and we were on our way. The restaurant was small but clean for the most part, except a half eat'n bowl of noodles on a table. There was a flat screen on the wall broadcasting CNN. The establishment is in a small shopping center with a gas station, dominoes, a sushi place and tae kwon do facility. My rice was good, moist and still relatively hot when I got home which took about 10 min. It was packed in the usual black bowl with a clear lid, soy sauce and ketchup were included in the bag along with one fortune cookie. I had chicken, shrimp, beef, eggs, onions, etc in the bowl but it seem to be more shrimp than anything. No biggie, I like shrimp! However, while indulging I bit on a shrimp tail so they weren't cleaned well or maybe it was accidentally in there but I just spit it out and continued to enjoy. There was also a menu in the bag so I may order from here again. read more

The food here is average, if not of questionable, quality. What's driving my review is the fact that when I went to pick up my order, the person cashing me out blew his nose while handling my credit card and bag and then proceeded to blow his nose again while standing next to some open food containers in the kitchen and then came back to ring up the next customer. To say I was disgusted is an understatement. If they demonstrate this type of behavior in public, I have to believe there are other hygiene and cleaniliness issues here and won't be back. I ended up sanitizing my card and tossing the food I ordered. read more

Epic fail. First time order......ordered fried rice - received white rice.....ordered two orders egg rolls - got one order....ordered Mongolian beef - got bowl of sautéed onions and peppers with a few fatty strips of beef that you had to pick through vegetables to locate.....begging the question: WHERE'S THE BEEF? $40 delivery with tip - to get half (or not what was expected) of ordered meal. Disappointing. First time will be last time. read more

when i tell you this place has the best food i have ever had, i mean it. staff is responsible and quick. have been here twice and both times were great. chefs were busy but was still able to make my order in 5-7 minutes. the decorations are beautiful and the chairs and tables are wiped clean while the floor is spotless. i highly recommend this place. the food is so good i am able to eat it for probably years straight. great variety on the menu too. will definitely come here more. read more

Ate here last night because our normal Chinese restaurant was closed due to a fire. Not really impressed as the soups were just ok, the Szechwan chicken had way too many carrots and not tasty and the customer service was very poor. No personality and not friendly or welcoming at all. Customer service being done poorly is a major reason we will not be back read more

Dropped off my dog for a vet appointment and observed one of the cooks picking his nose while out in the parking lot. Disgusting

New to the area, it was difficult finding the right Chinese food place within our delivery radius. Hunan cafe has become our new go-to and hasn't let us down! Their portions are very reasonable and food quality is better than some other Chinese food places in the area. Take out orders are always ready within 10 minutes no matter what time of day, and delivery usually takes about 20 minutes on average around dinner time. Food is ALWAYS steaming hot by the time it arrives. Reason for the star knock down is the customer service by the employees taking orders over the phone...eh not the most friendliest of people. But then again, they're just taking orders. Overall, still our go-to for decent lo mein, general tso chicken, and Kung Pao chicken. read more

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I have been a customer at the Hunan Cafe on Southpoint Drive in Chantilly / Stone Ridge, VA for 10 years. I have stopped ordering food from them from time to time because of percieved health and sanitary issues. One time, I observed an employee preparing food and wiping the perspiration from his forehead with the back of his hand and then vigorously shaking his hand and flicking his perspiration from his hands toward the food that was being prepared. I reported it to the owner and she said it would never happen again. However, last night I ordered a large amount of food to be picked up and when I went inside to get the food that was still being prepared, I heard a person in the kitchen coughing. I looked through the opening to the kitchen and nobody in the kitchen was wearing a mask, hairnet or gloves. I informed the lady in the front at the counter and she said she didn't know that the people in the kitchen had to wear masks. I took pictures and video of the kitchen staff and contacted the Loudoun Health Department. I left and ordered food at another restaurant where everyone was wearing a mask and practicing proper health safety. However, while there the owner of the Hunan Cafe showed up (she had followed me there) and started yelling at me and said nobody else at any of the restaurants on Southpoint Drive wear masks or gloves. I can only say, please be safe if you eat there. read more

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They gave wrong item , egg soup instead of egg fried rice. The lady that works there yelled and hell up a storm . Bad customer service

The food is mediocre and over priced. The customer service is awful. The female who answers the phone is very rude and difficult to understand. The last time I ordered she was so rude I cancelled my order. I will not go there again and I do not recommend you do either. read more

This place is serves okay food, but after finding a worm in my plate today, I'm never eating here again. read more

Hunan Cafe - Steamed shrimp with vegetables. Lost my appetite. - Chinese Near Me - Chantilly, Virginia

It was Sunday night and my boyfriend was hungry and craving Chinese food. We were in a rush because he was on a couch potato roll that day, sitting for hours watching football, so we had a limited amount of time to grab food before the next game started. We just moved to the area 2 weeks ago and we pass this place off Gum Springs Rd every day to get home. Since it is so close to our house, my boyfriend really wanted to give it a try. I was a lot more hesitant but really wasn't given too much of a choice. Walking into the restaurant I was a bit surprised and a little confused. Surprised because it was a lot nicer and more furnished inside than I expected. Although it is small, there are a lot of tables inside, and an LCD mounted on the wall. Everything seemed very neat and clean too, which I appreciate. Confusion hit me once I looked at the wall art. On one side of the wall, opposite of the TV, was your typical, huge, Asian painting. On the same wall as the TV, there are film reels hanging. I don't understand how that fits into a Chinese restaurant, but whatever, I was still determined to be open-minded about the food. We ordered chicken broccoli and shrimp fried rice. The food was ready in a little more than 5 minutes and we were home and opening the containers up 5 minutes later. Everything looked really good. As soon as I bit into the shrimp fried rice, everything went wrong and I immediately spit it out. According to my taste buds, the flavor was just OFF. Now, I am all sorts of Asian (Filipino, Japanese, Chinese) and I am very familiar with fried rice, so I really trust my judgement on food. It really tasted like I was eating mushy soy sauce with a strong after taste of shrimp. Ick, no more for me. My boyfriend thought it was OK, but he also eats nearly everything. I hadn't lost my appetite but I was scared to try my chicken broccoli. I've definitely had better elsewhere. Again, the flavor just was not satisfying or appetizing. I took a few bites and gave up, giving the rest to the bf. I really wanted to like this place because it is so convenient and because we do not cook. Unfortunately, I don't think we'll be back. read more

Pretty good Chinese delivery. We live in Stone Ridge so delivery is stupid fast. I am the guy who sees the test of any Chinese take-out joint as their mastery (or lack thereof) of Shrimp Fried Rice, and theirs is bangin'. They also do a fantastic job with egg-drop soup (another of my favorites). All other dishes we have had (Mongolian Beef, Szechuan Chicken, etc.) have been excellent. One disappointment (and sort of a big one) was the General Tso Chicken. When that is done right it is pretty fantastic, but this seemed to just be sweet & sour chunks in spicy sauce. Sort of a let-down. Pretty nice apps, also. All told, this place is a welcome addition to the area and easily trumps our only two other options out this way. read more

Definitely not a place that I crave but it is right next to the house so in case I get snow in for a week again then, I might stop there right after the snow is over just because I am tired of eating what is in my fridge without driving much in the snow. My friend had once the lunch special (beef & broccoli....I think). The rice had no taste and the meat was just greasy. As for me, I order the pad thai ( I eat pad thai everywhere I go) and it was just full of grease without much flavor. The great thing about the place is that speed. There is not much clientele and therefore, it takes only minutes to order and receive your food. read more

Great food, fast and pleasant service. Takeout is available. Good prices, portions are large, store is very clean. I usually go there three times per month. read more

Very good typical Chinese food. I'm not a giant fan of their egg/spring rolls, but the Chicken with Garlic Sauce, General Tso's and Pan Fried Dumplings are all about as good as you expect from a regular neighborhood place. The place looks clean and you can see the cooks work, which I know is important to many people. There's an identical place on the other side of South Riding with the same menu, decor and food but with the TV on the other side of the room. It's like accidentally walking into the Earth-2 Hunan Cafe. read more

Love this place. They have the best wonton soup and food is always delicious! Glad this is close to south riding. Definitely worth checking out. read more

I'm dropping my previous review a star because Hunan's quality just isn't what it was a few months back. When I first moved out to Ashburn, this was the closest Chinese restaurant that delivered. 6 months ago, their Ma Po Tofu was one of the best I've ever had. Then something changed a couple months ago and the next few times I ordered it it had a funky/fishy taste. So then, I switched my regular order to the Kung Pao Tofu. Supposed to be spicy, right? Not. Even. Close. It tastes more like an Orange sauce. Which is ok, but definitely not spicy. The fiance consistently gets Chicken lo mein and is happy with it. Hunan does the job on those nights where we have that conversation: "Hey, I Don't feel like cooking, want delivery?" "Sure" "...pizza...Chinese...ok, I guess we'll order from Hunan." Nothing special, just standard, better-than most, Chinese delivery. read more

Best little carry-out in town! Even for delivery, the food is HOT when it arrives. The atmosphere is basically carryout with a few tables and disposable tableware - the menu includes all the Chinese favorites from soups to fried rice to Hunan meats (beef, chicken, etc). The portions are more than enough to share. The service is friendly and prompt. Their egg drop soup - nondescript in most places has become my 'must have' here. Not a formal spot, but when you gotta have chinese, this is the place. read more

We have been ordering takeout from Hunan Cafe for about two years now. This place is the best Chinese/American carryout food in Stoneridge areas. The delivery services is fast and we always tip them very well. When the food arrive, they are still hot and fresh. My favorite: Chicken with Broccoli in white sauce Sesame Chicken (The best, white meat) Lomein with Shrimp Young chow Fried Rice Hot & Sour Soup Kapow with Shrimp Cashew with Shrimp ( I love the sauce but too little shrimp) Sichuan Beef Noodle soup (very authentic soft noodles but beef sometimes can be chewy) Beef with Broccoli ( this is my new favorite) read more

You would be shocked the number of Chinese joints around my home, there are over 10 in a 3 mile radius, and I live in the hills of VA. This location is ok, nothing over the top about it. However it did take 4 employees to take my order. Don't order anything special - as all my special requests were no completed. I have an allergy to onions and the onion was left in everything. I ordered 5 dishes to go, and when I got home my family and I only had 1 small thing of white rice to share among ourselves and the dishes. While I was there I didn't see any other customers come in however I did hear a few phone in orders. read more

Thank you for a great lunch. Everything was so hot and fresh. I can see why this place was so busy when I walked in. I'm just visiting the area for the next 3 weeks and I will definitely be back. read more

Their food is pretty good. Definitely my go to spot during the week when it gets hectic with work, kid's after school activities, etc. I'm pretty sure we order food from here at least once a week. read more

We ate there tonight (to go) and thought the food was good. The sweet and sour chicken sauce could have been a little sweeter... and the portions could have been a little bigger... but otherwise, very good. Sweet and sour chicken: good (would have been very good if the sauce was a little sweeter) Chicken and broccoli: good (would yave been very good if the chicken was hotter and the broccoli was smaller) Fried rice (w veggies): very good Lo mein: good Orange chicken: good (maybe very good... i need a second try with it). read more

We've been coming here for few years now. Food has been pretty good but not the best. Mainly have been coming for convenience. I've noticed their portions keep getting smaller and smaller. We've been getting menu's from other competitors and will try new places. Not saying we will not be coming back because it's a convenient location, but it isn't the end all be all Chinese take out in the area. read more

It was OK. Nothing to write home or have the family try out. Avg run of the mill Chinese restaurant that does have a highlight which earned it a third star and items that leave you dissatisfied. So, the good: Pad Kaprow Shrimp. That was very tasty and had lots of vegetables which I love love love! I could sub some out but geez! A+ on that! Now the not so good. Your spring rolls are thin and I'm def aware I'm eating a fried spring roll (lots of oil), and my favorite....the fried rice which was white rice and soy sauce. Thanks for charging me the extra buck to do that chef! No peas, carrots or eggs. Fail fail fail. The hot and sour soup was ok, and crispy wontons were stale...this would've been a two star review however your pad kaprow shrimp dish saved you. Be selective here and cross out items on your take out menu if they suck. We're limited on dining out here so make do :-/ read more

Hunan Cafe - Soooo the fried rice is just white rice with soy sauce. Wheres my egg, peas and carrots? It'll cost you on the review :( - Chinese Near Me - Chantilly, Virginia

I ordered the the pad kaprow and I felt like this was probably the worst Chinese food I have had for a long time. Since there are not many options around this area, I had to go there. I might try another couple of dishes to see if there is anything good here and then will edit my review. read more

If I could give zero stars to this place I would. Ordered from it twice and BOTH times it had hair in it. HAIR! Absolutely disgusted that a mistake like that could happen twice. Eat here at your own risk. read more

Hunan Cafe - So gross! - Chinese Near Me - Chantilly, Virginia

We've been coming here for a few years. The food has always been consistently OK. It's generic chinese food. It's not like we order from a place like this expecting a Michelin star ranked meal. But because of a recent experience, I have to draw the line in the sand now. Let's start with the lo mein. My noodles smelled like rubber. Go to any tire shop and take a big whiff of the fresh rubber. That's what they smelled like. No clue how they were even able to do that. Next up, orange chicken. 90 percent breading, 10 percent chicken. Was over fried, oily, and tasted terrible. For the third dish, white freaking rice. The rice we received was burnt and not cooked correctly. How a chinese food restaurant messes up white rice is beyond me, but they managed to. Fourth, chicken in garlic sauce. 85 percent carrots, 5 percent of something that was supposed to be garlic sauce, and 10 percent of stringy thin strips of chicken. I was baffled picking through it. Finally, pan-fried dumplings. These were not fried at all. Way too doughy and the filling looked like someone chewed up a slim jim and spit it in. $40 worth of food that is now in the trash after tasting each item once. It's almost like this place knows they can get away with serving crap because they are located in a suburban hub and there's not a lot of competition. The quality has been on the decline for some time. They either need to go out of business, or execute a serious overhaul to improve quality. We won't be returning. read more

Ordered some takeout from this place for the first time last week (only because there is no place to eat around this area). Got some chicken lo mein and General so chicken. Turned out their general so chicken is 90% starch/dough, 0~10% chicken. I have been eating General so chicken my entire life, I have to say this is definitely the worst I have ever tasted. And I felt cheated. Because I just paid $12.99 for a plate full of dough in red sauce. This is just dishonest. read more

Ordered lunch to be delivered. Never received my food. I was told they tried to call me but no missed calls were on my phone. They also told me the driver could not find the main entrance to a high school. Recommendation: DO NOT EAT HERE. people who can't find the main entrance to a high school they claim to have delivered to several times probably should not remain in business. I felt as though they lied to me and did not really want my business. read more

Definitely a favorite of mine. The food is always fresh and delivered faster than the estimated time.

So I went to the Hunan Cafe last Saturday with a very unpleasant experience which i think its very important to share with others. My family and i have been ordering from this restaurant for more than a year. we do deliveries most of the time, but my wife and i decided to go to the store on last Saturday since we didn't plan anything for this long weekend. The young man who took our order was pretty nice, and i had my all time favorite, orange flavored chicken. so we sat next to another couple which were having orange flavored beef(i think) on a GREEN plate with a little dent on the edge. when our food was ready, the couple finished their dinner and left half of the orange beef on the table. now there came an older guy which i believe was in his 30s, he took the half plate of orange beef and went back to kitchen. his action caught my attention immediately because when people cleaning the table, they normally clean the whole table instead of one plate. after about 5 mins, this same guy came out with the same plate which had leftover beef stews in the same position and some newly cooked beef filling out the other half of the plate. when i saw that, i stopped eating and told my wife to stop as well. also i knew it would be the last time ordering from them. So if you like their food and don't mind having leftovers, feel free to order from them; otherwise i would never ever recommend this place and try to avoid them at all costs. read more

I used to love this place but it's forsure going down hill. I really like Kirin Asian cafe now because the food is always good and such good service. The crispy noodles I get with the soup taste store naught and I'm a feen for these things! I can taste the difference! The chicken is yuck also but still love the egg drop soup. Ordered a lunch special and wanted chicken fried rice INSTEAD of plain white rice and once my order was delivered I had a chicken fried rice in the side PLUS fried rice in the lunch platter???? Maybe they were confused but I was asked twice to make sure. read more

Him: Hunan Café Me: Hi, can I place an order for delivery? Him: Wha choo want. Me: A # 15, the Generals Tso's Chicken, and a #16, Shrimp and Broccoli. Him: # 16 is triple delight, you want triple delight? Me: No, I must have an old menu, I would like a Generals Tso's chicken and a Shrimp and Broccoli lunch special. Him: #16 is triple delight, not shrimp. Me: I must have an old menu, forget the numbers, I would like a Generals Tso's chicken and a Shrimp and Broccoli lunch special. Him: You want Triple Delight? Me: No Sir, I would like a Generals Tso's chicken and a Shrimp and Broccoli lunch special. No triple delight. Him: You try triple delight? Me: No, forget the triple delight, that is NOT what I want. I want a Generals Tso's chicken and a Shrimp and Broccoli lunch special. No triple delight; do not send a triple delight. Him: Why no triple delight? Me: I do not want the triple delight? Him: Why no triple delight, triple delight is good? Me: Sir. Should I call somewhere else? Him: Ah, you want Generals Tso's chicken and a Shrimp and Broccoli lunch special? Seriously? As annoying as that interaction was, the food was okay. Fried rice was lacking everything but soy sauce. No veggies, no eggs, just rice and soy sauce. The General Tso's chicken was pretty good though. Food was delivered in about 45 minutes. I am still on my quest to find decent Chinese delivery in Chantilly. There has to be SOMEWHERE? read more

The food wasn't good at all. I live close, thought I would try. The chicken and broccoli had mushrooms and zucchini, not your typical Chinese. Will never order from here again, and too bad because I live close. read more

This restaurant is great. Its our go to carryout rest when we don't have time to cook. It's fast and within minutes of our house. The ka prow, moogoo gai pan, family style bean curd, pepper steak, general tso are on regular rotation with us. I love the fresh abundance of vegetables in every dish. read more

Giving it 5 stars because it's probably the best Chinese food I've had in the 5 years I've lived in Northern VA. Delivery was a bit slow, but not enough to decrease stars. Maybe just a busy night. The food is what you would expect it to be. read more

Extremely fast, like I just got off the phone with them and they were at my door! As for the food, it tastes like your typical Chinese take-out, which isn't a bad thing. read more