I had been looking around for a computer shop around my area because I need my laptop to be completely restore and there was a problem with my webcam not working properly. Hi-Tek Solutions have the best reviews & the closest to my house, so I go with them and I'm glad I did. The first time that I talked with Edgar over the phone, I know right away that he is the guy that I will go with. Over the phone, he seem to genuinely care about the problems that I am having and take his times telling me about the process,what he can do to fix my laptop, and the price quote over the phone, so kudos to him for that. When I met Edgar in person, he was very nice and very knowledgeable about computer. I can asked him any questions about computer and he was able to give me real advice and answers, which I appreciated. He never seemed to be in a rushed and always taking his time to explained everything and what he had fixed & always updated his clients on the status of the repair by text, email, or phone call. As for price, he have the best price around the area, and I do know that for a fact, since I had called others stores for their quotes. Lastly, I like how Edgar love doing what he does. He told me many times that fixing & dealing with computers is his passion, and he didn't feel like it was a job. Based on that alone, I can trust that he will do a great job on the repair since he truly care about doing them. At the end, my laptop repair turned out to be a great experience. Edgar was able to solve all my laptop problems in a timely manner & my laptop seemed to be running faster and better than before. Based on the service that I had gotten from him, I will definitely go back when I have computer problems again & he will have me as a lifetime customer for sure. Overall, I highly recommend Edgar to anyone that looking for a fast & effective computer repair. You will be glad you did :) read more

This place is quite literally a hidden gem in Downey. If you don't know exactly what you're looking for, it could be very easy to miss. It was for me the first time I tried finding it. I had to refer back to the Yelp reviews to try and find out where it was located. For that reason, I have added many pictures to my review to help anyone else find it easily. It shares a unit with JP Services, and you'll see more signage for that than you will for HTS. Look for the black and gold decal on the far left window of unit 2. That will give you the confirmation that you've found the right place! After finding it, I was able to sit down with Edgar and explain my problem in detail. After asking me one question (what's the make and model?), he already knew what the solution was. WOW! He explained the specifics to me and all I could think was "OK, great...this is either unfixable or it's going to cost me a fortune.", but to my relief, Edgar assured me he could fix it. Not only could he fix it, but it would only cost $89.00 and it would be ready in 24 - 48 hrs. AWESOME! Edgar called me in LESS than 24 hrs and informed me that my laptop was ready to be picked up. Once I arrived, he explained to me and displayed pictures to me (that I've attached to this review) all the work he had done. I'm not going to bore anyone with the details but the point is, he got it done. QUICKLY and at an AFFORDABLE price point. I highly recommend!!! read more

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My C: drive had run out of space and it required an upgrade. The staff at Hi-Tek handled it fast and perfectly. Had my SSD upgraded to one with more space and they were able to clone the drive so that i had a seamless transition between the two drives. If you need fast IT solutions with your PC, this is the spot to take it. read more

Amazing service!! Took care of my problem without any issues! Sergio was the Tech who worked on my custom build and had great customer service. I'm sure all the techs are like that as well:)! Highly recommend to anybody needing help with their computers! read more

I recommend this place to EVERYONE hands down!! My computer was running very slow so I figured I had a virus. I called around and instantly people were quoting me without knowing exactly what was wrong with my computer. I called Hi-Tek and spoke to Sergio. Sergio was awesome from the minute he answered the phone. He was polite and professional. When I told Sergio what was wrong with my computer he said Hi-Tek does a free diagnosis and it takes about 48 hours. After the diagnosis they would call me to see if I wanted to proceed with the services. I asked if it was a virus how much would it cost, the cost was less than what I had been quoted. I dropped my computer off and Sergio helped me. I filled out paperwork. Literally 48 hours later I received a call from Sergio. Again he was nice, professional and answered all my questions. I felt confident in the responses and information he gave me. I agreed to proceed with the service and I received a call 24 hours later that my computer was completed. My computer is brand new again! Runs fast, and much better than before. I would definitely bring any computer or electronic device back here. Great customer service, not so expensive, professionalism and promptness. Win, win situation! If you are having doubts lose them I guarantee you will be very happy in the end! read more

I recently found use for my 7 year old MacBook laptop during this pandemic due to my work from home status. The problem was that it had outdated software and ran annoyingly slow. Sergio from Hi-Tek Solutions really made me feel at ease when he identified the problem and gave me a clear timetable letting me know when it would be ready. Now it runs great and I'm able to download apps again! Thanks Sergio and the Hi-Tek Crew! read more

Best service ! I've been coming her for years, wether is my computer or my moms tablet, they always get the job done nicely !

Came in to get a bios update. They we're really patient and understanding. Even when I had a problem later on they went back in and explained the issue. Good timing and pricing. Definitely worth it, amazing quality of service. read more

Happy with my experience, everything was well explained and they will not do anything with out your approval. Reasonable prices and great customer service. read more

This business is very unprofessional called to confirm a pick up time for my laptop when I get to the establishment they inform me that my laptop is still disassembled and it would take a 30 min to put together. Why tell me it's ready!?!? read more

My dog spilled my iced coffee directly onto my open mac book pro! It was a nightmare I thought no way would they be able to fix it, my laptop screen would not turn on. Took it to them same day and within 2 days they called with good news and repair solutions and they explained with detail the problem which I appreciate because I didn't feel like they were lying to me. It's been a month and my laptop is running smooth! Honest pricing! Thanks guys! read more

I greatly recommend Hi-tek Solutions. They replaced the keyboard on my laptop and did some updates it's now back and running good as new...***GREAT STAFF*** read more

Came here to replace batteries on 2 of my MacBooks when Apple was not willing to replace them because if "old age." They were very responsive of my needs and did a great job! read more

Excelente costumer service , this it's second time here and I'm super happy with the result! Ask for Sergio!!!

I use my laptop for school and gaming. When I was messing around with some settings playing games I somehow messed up my whole laptop. The staff at HK solutions was able to fix my laptop good as new and im just glad I can go back to playing games on my laptop that was only 1 year old. It did take roughly 10 days to get it back but I couldn't be happier. read more

This places has good prices and gets the job done fast. Personally I will coming back here for all of my computer needs.

Had a network issue. Found them on google and called them up. Came out within the hour and fixed everything. Defiantly earned my business going forward. read more

I am a returning customer. Staff is informative, professional and friendly. They have a quick turn around period for laptop repairs. I absolutely will recommend all family and friends to Hi-Tek Solutions. read more

I came to Hi-Tek Solutions because I was getting problems with my laptop blacking out when I was typing something or using my mouse. It got progressively worse as time went on. I took my laptop and they took about 3 days to diagnose the problem and gave me a detailed report and gave me recommendations and options. I found them reliable, friendly and patient as they explained the issues to me. read more

I saw that this business was #1 on the list, so I went ahead and try them. I was not disappointed! Great service and super fast repair in my case. Very affordable! I really appreciated Andy. He was exceptional as he diagnosed the issue with my computer and offered multiple options for me to try to save me some time and money. I would definitely come back for my future needs! read more

Hi-Tek Solutions - My brand new PC power supply! - Data Recovery Near Me - Downey, California

I was looking for someone to help me decide if my computer was worth fixing or buying a new one. Took it to Hi-Tek Solitions and they are very nice and didn't make me feel like they were there to just take money but to actually help me out with my computer decision. Decided not to fix my computer but did fix my small lab top. Will go to them for all my computer needs read more

Excellent service. My computer wouldn't start and they got it back up in running in no time. Their prices were competitive. The best thing about them is they updated me every step of the way. I never was in the dark on what was going on. I would recommend them to anyone! read more

Hi-Tek Solutions has been very reliable for all my computer needs. I have been coming to them for the past 2 years and it's partly because of their kind customer service. They have helped me fix my very old desktop and laptop. I'm not computer savy, but Sergio explains things in a way that I can understand. He is honest and let's you know up front what you expect to pay. They are amazing at what they do and I highly recommend coming here if you need help. read more

Sergio is great. Brought in my work laptop and 1 day later is was ready and working. Fair prices and fast service. Definitely recommend them. read more

went in to fix my computer, first they quoted me at 200. after i paid they called and said it was actually going to be closer to 600 if i wanted it all the way fixed because apparently they didn't see another error so i just agreed after about 3 months my laptop literally got the same problem (w the screen) and i went in n they said i would have to pay all over again to get it fixed. should've just gotten a new laptop. spent so much n still have a broken laptop :/ read more

I was having issues with my computer not printing for weeks. I finally convinced my husband to check with Hi-Tek solutions and he eventually took my advice and called them. The technician Sergio worked on my computer for hours until he figured out the issue. Sergio fixed the printing issue. He was patient and professional at all times. He never gave up and kept us informed the entire time. He called us multiple times and keep in contact with us throughout the process. I am so excited that we got it fixed and best of all my husband listen and took my advice. Thank you Sergio and team for being the BEST computer technicians ever. I highly recommend them and will never go anywhere else. Great job!! Thank you, thank you With sincere appreciation, Steve & Rosetta read more

Great service. My ps4 was so loud and was infested with you know what's. until I brought it to Hi-Tek. They opened it up and cleaned it out and now it's super quiet and doesn't overheat. Thanks hi tech, front desk was very helpful and respectful too read more

Great service and very professional ! Would recommend to anyone that needs any type of computer repair !

I've been using this company as my employers IT tech support for just over 1-1/2 years and we are SO thankful we found them! No drama and always gives us the support we need. As a business, it is difficult to function without our computers working properly and Edgar and Sergio have always fit us in to accommodate our needs, even with their busy schedule. I definitely recommend that you give them a call if your are in need of some excellent tech support! read more

I really loved how Sergio worked on my computer. he did an AMAZING JOB! he is so polite and kind! whoever wants their devices fixed I would recommend Sergio for sure! read more

Sergio did a great job taking care of my MacBook Pro- I thought I needed parts replaced but him and his team did a thorough check and said I just needed a deep clean. It not only saved me time and money but I know how reliable and trustworthy they are! Thanks so much, I'll be recommending you to my friends! read more

Will never go here again. I basically have to allow them to fix my computer or buy a new one. It would be nice if they could have explained to me that because of my parts, the reassembly would render my computer useless. They wanted to give me back my computer and told me I couldn't open it. If I can't open my computer why would I need it. The only option would allow them to fix a 4 year old computer for more than what's its worth. If I got the computer fixed with all that was offered I would be looking at over $350 for an old computer. Ridiculous read more

I had went to Best Buy and Apple to replace an expanding battery for my Mac Book Pro, but they both refused to fix it. I came across Hi-Tek Solutions on yelp and I'm glad I did because they were able to fix for an affordable price and had great customer service :) read more

Great service. Clean work. They showed up on time. Great knowledge. I uses this company for my Dental office in Bellflower. I will be using them again read more

This company is THE BEST!!! Very knowledgeable regarding any IT issues- Very knowledgeable and professional and just super all around great people! read more

I would say Hi-Tek Solution is a top-tier pc repair place because in 1 year I took my PC to get fixed by them. They did a perfect job I had them put some parts in for a PC I was building and they were friendly and fantastic people to get a helping hand from I would highly recommend them to anyone that needs a repair. read more

My macbook pro was having battery issues so I went to the apple store to see if they could fix it. They told me I needed a battery replacement and since I didn't have apple care it would cost $200+. Being a broke college student at the time, I couldn't afford it & decided to find another place. I called Hi-Tek Solutions and they were able to help me over the phone and give me a quote. They fixed it quickly and for an affordable price! This was back in 2017 and I haven't had any battery issues since. They even gave me a courtesy call over a year and a half later to follow up to see how everything was working. I recommend coming here if you have any computer issues! read more

Great experience. Everyone was very friendly and helpful. They fixed my HP desktop in a timely manner and the price was reasonable.

Very profesional service!!! Thank you Sergio!!!!

Sergio and his team was very helpful and professional. They are honest with the diagnosis and gave me a fair price. This is my go-to spot for my computer issues because they are super reliable and quick! read more