My entire life flashed before my eyes when my external hard drive slipped out of my hands and plummeted down toward the concrete below. It hit the ground with a sickening crack that sounded like bones breaking. I dropped to my knees before it and sobbed while gently caressing its battered corpse. I may have dramatized that a bit, but that doesn't make it any less traumatizing. My ability to Google my way out of any problem is nothing to laugh at, so despite what had happened only a moment ago, I wasn't the least bit worried. I sat down in front of my computer and went to work: "how to repair a clicking hard drive" yielded tutorials that went way over my head, "recovering data from a hard drive that was dropped" gave me a splitting headache, and "hard drive data recovery services" made my wallet audibly gasp. NOW'S a good time to start worrying. Any DIY tutorial involving computers is about as clear to me as Ancient Egyptian. I visit the Genius Bar so frequently you'd think they actually serve drinks there. And the answer to your question is "no," the Geniuses only knew enough about what was wrong with my external hard drive to tell me to "go to a professional." At this point, I knew my destiny: the expensive option, the "hard drive data recovery services" option, the take-it-to-some-guy-who-knows-how-much-trouble-I'm-in-and-will-hold-my-data-hostage-for-thousands-of-dollars option. Over the course of the next week, I misplaced my wallet so frequently it seemed abnormal. I suspect the little guy was trying to run away from me. I spent Saturday night speaking to representatives from data recovery companies all over California. If you're feeling socially inept, you have the option of just picking the company with the nicest-looking website and shipping your device over to them, but I wanted to make sure the people who rip me off don't sound like creeps and at least laugh at my jokes. ASAP Data Recovery was the first company I came across that met those criteria, so I decided to throw my money at them. About four days after I shipped my external hard drive out, ASAP Data Recovery received it and ran it through diagnostics. I imagine this involves a herd of technicians with thick glasses and pocket protectors taking it apart down to the last screw and prodding each piece with their fingers until they sense something's amiss. Here's the funny part, though: they only quoted me $850. I gave them a call to tell them about the glaringly obvious mistake they had made... only to be assured that there was no mistake... no mistake... no mistake... The words echoed in my head a few extra times like they just did in yours. If ASAP Data Recovery were more than a data recovery company, if it were a being capable of love, I would most definitely put a ring on it. How they can charge literally thousands less than their competitors and continue to stay afloat is beyond me, but you won't ever hear me complain. The last thing I want to do is give them any ideas. My recovered data was transferred to a brand spanking new external hard drive and delivered directly to my doorstep in about a week and a half. And I might have developed a little phobia of taking it outside now, but that's something I'll overcome in due time, I hope. At any rate, congrats on finding this Yelp page. If you're unfortunate enough to be in a situation like mine, there's no need to snoop around the web any further looking for potential solutions, ASAP will take it from here. read more

If you are reading this review, your head is most likely still spinning, your modern day fight or flight reaction activated, you have probably repeated a phrase like, "I am so F#CKED" upwards of 300 times... I can empathize. I am a photographer and videographer. I work with digital media on a daily basis, and it is my job to make sure that what I have shot gets saved and backed up. Occasionally, this process goes haywire, and irreplaceable moments in time are lost, out the window, poof. In the last 4 years, I have had 2 Compact Flash (CF) Cards go bunk on me before I could back up the media that I had just shot. Because it was the card, or the card reader, the media corrupted, and became unrecognizable by my camera or computer. The celebrity interview I had just shot, and could never hope to manufacture again was gone. The first time this happened, I spent all night downloading programs to recover the data, meddling away in a world that I didnt care to understand, my ego screaming in utter terror that I would never be hired again if I couldnt recover the video I had lost. All the files were corrupted. Perhaps it was the card reader, perhaps the card just died - i had no way of truly knowing. I found ASAP Data after spending a sleepless night and making little progress, downloading freeware that then wanted to charge me hundreds of dollars and capitalize on my desperation to recover my footage. I met Daniel and he took the card after explaining his process for recovering the media on the corrupted CF Card. After a day or so, he told me that he was going to be able to recover the files - even though he had to re-piece the audio files manually. They quoted me a super fair price, considering how desperate I was, and saved the job. This same thing happened to me again last week. This time I didnt panic, and the next day took the card in. In 3 days I had my media back, good as new, and the client was none the wiser. I have since recommended ASAP multiple times. **MY ADVICE** STOP FREAKING OUT. Get in your car, take your corrupted drive to Daniel at ASAP, and give yourself the peace of mind that these professionals have a 9 in 10 shot at recovering your media. Then, be grateful that you aren't dying of a terminal illness, and that your friends and family are healthy, regain perspective, and go pick up your media in a couple days. read more

So grateful! If you loose data on your USB drive, go here!! I've done my research. You'd think that a USB might be simple, because they are small and so common, but not a lot of places service USB drives and if they do, they may not have perfected this type of data recovery or they give up up too easily. Before I found this place, I had another data recovery place tell me that my data was unrecoverable. Another place was going to require me to mail my USB and gave me a low end price of hundreds of dollars above what I paid. RIDICULOUS!! But ASAP got all of my files back for me! : ) ASAP Data Recovery is just that, I got my data recovered quickly. I dropped my USB off on a Thursday afternoon, received the diagnosis on Friday, and had my data back Monday afternoon (they're closed on weekends) and I didn't pay for the expedited rate. Daniel was extremely cordial and very responsive. Everything is in email, they explain everything clearly, and if they can get your data, they will double confirm if you want them to proceed. I liked this part especially. Via email, they will send you a link and you can see names of your folders and files that are on your data storage device (I didn't have any software, photos, or music). REMEMBER, you may be a bit frazzled from having lost your data, but before you go, be sure to have another data storage device available so they can transfer your data. They do have storage that you can buy (so that's great), but you might be particular like me and may want to go to an office supply store to see your data storage options or check out any sales to get a good price point. Finally, professional operation that knows what they are talking about and I am so grateful to have found them. I hope I don't need their services again (who ever want to loose their data), but if I do or know someone who does, I will surely recommend ASAP Data Recovery! Thanks again Daniel and Frank!! : ) read more

After going through the hell that is losing my data, I finally understand why some people are reluctant to get involved with this industry. Dishonesty runs rampant when competition is scarce, and there's little doubt you'll be overcharged if the company you hand your computer over to is the only one that provides hard drive data recovery services in your area. Fortunately for you and I, Los Angeles is home to an unusually high number of data recovery companies, and ASAP Data Recovery, in its life-or-death struggle to win over clientele, will be honest and won't overcharge. Two aspects of my overall experience with ASAP Data Recovery that I think are worth mentioning in this review are how they were open to working with me on a price fair enough for the both of us, and how I didn't have to pay them a penny if I was even a little bit unsatisfied with the results. Frank, the general manager and the person who handles the majority of cases, personally gave me a call when I mentioned in an email that the amount they quoted me was more than I could afford. He politely asked me what was within my budget and was willing to knock $100 off simply because he felt confident about my case (the risk that he would work on my case, but fail to recover my data and earn nothing as a result, was small). Once my data was recovered, they sat me down in front of a computer and let me take as long as I wanted to look all my data over. If I noticed that they missed a single critical file or folder, I had the privilege to walk away with my original hard drive no richer or poorer than I was when I first dropped by. I would wholeheartedly recommend ASAP Data Recovery to anyone in need of hard drive data recovery services. My experience with the company was overwhelmingly positive and if I ever lose my data again, I won't waste any time looking for someone to go to! read more

Excellent to do business with! I'd dropped my portable HDD, and I knew it bad enough that it was out of my expertise to fix, so I went on a quest to see who could help. I came to ASAP after having been referred to them by Dory from Watt Computer Repair, as he said he'd dealt with them before and had good experiences. So I went there and met with Daniel at the front desk. He was friendly and knowledgeable, and very clear about the process and the cost involved, depending on the extent of damage. It all made sense to me so I put down my deposit, relinquished the drive and hoped for the best. While some people need their data right away, I was in no rush; mine was mostly sentimental value so waiting was fine. During this time, Daniel kept in communication with me, providing updates every so often. In the end, only a portion could be recovered, and much was corrupted. Even still, I was given a breakdown of exactly which was which, was able to review it all myself, as well as ask questions, which were answered quickly. Ultimately, what was recoverable was still worth it to me, so I agreed to the terms that had been set and paid the full amount for the recovery, and bought a HDD from them to put the data on (their prices for a new drive are totally fair and on par with what you could get elsewhere, so the convenience was ideal). What they say on their website, in their contract you sign, and in verbal communication, is ALL consistent: if they can't fix it or what they can fix is not satisfactory, then you just pay the deposit and that's it. There are no hidden fees. I never once felt pressured to keep going with the recovery, and I never once felt like I didn't understand what was going on. All in all, it was a great experience. Thank you so much for being able to recover everything that you could! read more

I would say ASAP Data recovery is the cheapest, most affordable data recovery company.Like a year ago first time I had a very serious problem with my hard drive and I called to too many companies. Some of them even did not want to talk to me. I assume they wanted to get paid even for conversation.I've known ASAP Data Recovery from their old location in Sherman Oaks. I found them through local Google search They are regarded as THE computer expert by their peers and are always willing to help with any type of IT problem. I remember great and sexy voice of Corina. She was so nice, that I did not wanted to hang up. Great customer service.Last week I turned my laptop only to find a black screen and a short message, "No operating system found." Dreading the thought of shopping for a laptop and dishing out a nice chunk of change, I contacted ASAP, who immediately came to my rescue! Within a few days, I had the computer back and it is as good as new. They diagnosed and fixed the problems and installed operation system and software for me to insure that the same problem doesn't crop up again. They even installed for me free antivirus program and explained to me that Norton antivirus, which I had before, really slows down the performance of computer The bottom line is if you want a reliable, trustworthy, competent computer expert, ASAP is your guys! Call them if you're having computer problems or data lost and they'll rescue you! (800) 818-0210ps. It's always good to ask a lot of questions and know what you're getting yourself into - these guys will answer all your questions! And with any kind of service, extra work means extra costs...I hope there's no extra costs for me here! read more

My micro SD from my Samsung Note 4 was suddenly showing ALL my 2 yrs of pics as being corrupted. Went to one mobile store, he told me it was IMPOSSIBLE to recover!!! Researched a bit & called 2 places. The first company gave me a runaround about how they could diagnose it only, at a higher price, in 1 or 2 days... But then if recovery is poss, that could take 10 days - 2wks!!! Called ASAP Data Recovery in Studio City & Daniel was extremely patient, understanding of my anxiety... Lol... & immediately told me my options. Asked if I could come now, he said to come straight there. Frank owner was extremely friendly, professional, & just a cool guy to chat with too. I left Daniel with my micro SD & within 2 hrs he called me & told me it was all recoverable!!!... A miracle to my ears after all the nightmares I read online!!... But it gets better: He told me he would have ALL the files repaired & copied to a CD or wherever I needed to store them within hrs & return all my pics & files to me by early evening that SAME DAY!!!... Went down there shortly after, all is was perfect & my nightmare was over. The prices he quoted me were a small fraction of the pricing I had gotten from a competitor, & with no BS or runaround... Honestly, all I can say is simply this: ASAP fixed my entire problem the same day is my initial call & their service, professional, & fair pricing simply could not be better... A dream come true for a guy who had lost a few yrs of awesome & sentimental memories. Thank you Frank & Daniel again!!! :) read more

Frank and Daniel are amazing! Thank you very much for recovering the data from my external hard drive!!! All of the sudden my external hard drive stopped working and I had all the important data in there from many years. I couldn't afford to loose it and it was not saved anywhere else. I had the drive only for two and half years and the warranty expired 4 months ago. I knew that it can get expensive and i needed to find someone that i can trust and can actually do the job. I was calling places and asking the process and to give me a price quote but for some reason i didn't like any of those places. Thankfully I was able to find ASAP Data Recovery. They were my life savers! They didn't make any promises and just said that they will analyze it for free first and see if its even possible to recover anything. Once they analyzed it I received an email asking for my permission to go ahead and retrieve the data. Two days later I received an email to come and pick up the new external hard drive with all the data transferred to it. They were very honest, quick, and responsive. They are very professional and explain everything to you. They give you an option to review recovered information on their computer in their office to make sure that everything is there. I would definitely use them again if needed and would recommend anyone who needs this type of service to use ASAP Data Recovery. read more

I run a small business and all the data my employees and I work with is stored on a raid 5 server with 6 drives. One day, my world came crashing down when the server suddenly stopped working. My business literally can't function without it, so I called a local IT company and asked them to send somebody over to fix it. When the technician arrived, he messed around with the cables, turned it off and on again (as if I hadn't tried that already), and then told me that I'd need to contact data recovery professionals. I've dealt with a data recovery company in the past and it was an unpleasant and expensive experience, so this was the last thing I wanted to hear, but you've gotta do what you've gotta do. Nearly all of the data recovery companies I spoke to claimed to be raid 5 data recovery professionals, but none gave me an estimate as competitive as ASAP Data Recovery's and price was, by far, the most important factor for me at the time. Needless to say, ASAP Data Recovery recovered all my company's data from my raid server, but they also copied everything onto a separate external hard drive and shipped both the original drives and the new one back to me free of charge. The folks at ASAP Data Recovery have changed my outlook on the data recovery industry and I'll definitely be coming back to them if something like this ever happens again. read more

I was devastated after dropping my hard drive and narrowed my frantic search for a company to recover my data down to two competitors: 300 Dollar Data Recovery and ASAP Data Recovery. Both seemed professional, cordial, and affordable, BUT, after a bit of extra research, I discovered a highly incriminating page on Ripoff Report about 300 Dollar Data Recovery that scared me away. http://www.ripoffreport.com/reports/300-dollar-data-recovery/studio-city-california-91604/300-dollar-data-recovery-300dollar-data-recovery-is-a-scam-studio-city-california-1000296 The "responses" at the bottom are what I recommend you read. The history between the two companies is a little nuts, but what's even more nuts is how 300DDR would open up their clients' hard drives for the sole purpose of making it SEEM like they put effort into recoveries and to avoid being accused of employing bait-and-switch tactics. Anyway, I handed my poor little drive off to ASAP Data Recovery the following morning and they recovered 98% of my data within a week. There's a certain pride in realizing that you avoided a potentially stressful situation by making a good decision. SO many articles I read online say that the first company you choose for data recovery may be your last, so make extra, extra sure it's the RIGHT choice. Cheers! read more

My experience with ASAP Data Recovery - Timeline of events: June 2017: Went to ASAP Data recovery for a corrupted SD card from a wedding I shot. Their service was outstanding, and they were able to recover 90% of my card including the most important videos. Daniel was understanding, responsive, and provided updates. July 2020: One of my external HD's stop reading/engaging the discs. I made the error of thinking I could fix it myself watching YouTube. Big mistake! I contacted Daniel, agreed to their terms, and paid the deposit. Unfortunately, their success rate was very low for this case. I was saddened and very disappointed as many photos and video from my son growing up were on this drive. I was personally called by their head technician, Frank, and offered my data with the footage they were able to recover at no additional charge. He told me this was a unique case and something he has not seen before. He was also disappointed, and his sincerity was demonstrated by his generosity. I cannot thank them enough for putting the customer experience first. Anyone thinking about having data recovered, I strongly recommend ASAP Data recovery for their professionalism, knowledge, and experience. Thank you, Daniel and Frank! read more

Are we continue having a good service in LA? The answer is "NO" and everybody will agree with idea, that if your computer needs a doctor or sometime to be taken to emergency room, you are not sure where to go, even though there are a lots of shops around. I don't want to take more of your valuable time of bringing out some examples of my bad experience. Finally - "Bingo!", I've got the place. It is ASAP Data Recovery, located in Studio City. Cozy interior of the shop and very friendly atmosphere makes you think at first: "Well, what about the knowledge and experience? Is it going to be as excellent as everything around here? Oh, Yes! Believe me, I was shocked, when in addition to fast and perfect data recovery job, they answered all my questions, gave me very valuable suggestions and then, in couple of days they called me to make sure that I'm fully comfortable with my Laptop. If you are looking for reliable and affordable data recovery service in Los Angeles - this is the place to go. I Highly Recommend! Delia. read more

ASAP Data Recovery got all of my lost video footage back for me. Could not be more happy!!! I was out shooting some fashion in the desert 3 hours north of Los Angeles a few weeks ago. We had a 3 cars full of people involved on the project and we put in a lot of work. I brought my DJI drone and shot a lot of beautiful aerials throughout the day onto it's micro SD card. 30 GBs worth of footage. I couldn't be more excited to get home and review the footage but when I finally put the memory card into my home system the next morning, I was unable to access any of my files from the desert. I was crushed. I immediately started looking for a solution and came across ASAP on Yelp. They had the best reviews so I decided to give them a try. They were quickly able to recover every single one of my lost video files and there is no way that I could have gotten any of this back without them. The service and the staff were amazing. Thank you! Thank you! Thank you ASAP Data Recovery!!!!! You are life-savers! read more

These guys are amazing! I had a terrible glitch that caused all four of my hard drive back ups to reformat. I called around to every data recovery place in town and got quotes between $2,000-$7,500 with no guarantee that any of my data would be recovered. I ended up going to ASAP Data Recovery because they had great Yelp reviews and they quoted me under $2,000 for all four drives. They also were the only data recovery place that told me they would not charge anything if they were unable to recover any data, or if I wasn't 100% satisfied. Frank and Daniel were super helpful and patient. I was really nervous and upset about losing all of my files (I am a freelance photographer and my livelihood was on those drives), but they calmly answered all of my questions and kept me updated constantly while they worked on my drives. In the end they were able to recover almost all of my files and it ended up costing thousands less than it would have at the other places. I highly recommend ASAP Data Recovery. read more

I had a great experience with ASAP Data Recovery. My external hard drive that I've had for less than a year broke. The USB cable connection was loose, and this resulted in my hard drive no longer connecting to my MacBook, but my warranty was still good. ASAP Data Recovery recovered 100% of my files for a VERY competitive price (believe me, I shopped around). What convinced me to go to them was their FREE diagnostic test and quote. When I got the quote, I realized I wouldn't get a better deal anywhere else. I also received great customer service while I was at their office. The bonus is that I got my old hard drive back in one piece, and now I'm ready to send it in for my warranty replacement. I'm not sure how all companies work, but iOmega said that my warranty would still be valid if the reason for taking the hard drive apart was for data recovery. I'm so happy I chose ASAP to recover my data. I would recommend them to anyone, whether it's for personal data (pictures, video, etc) or work documents. read more

A couple of weeks ago I was editing some audio files and my external HD starting having some trouble. I couldn't open files, things would freeze in the middle of editing and wouldn't save. Of course I panicked because these files were on my backup HD due to the fact that the originals were on another HD that already went down. So, I hopped on Yelp and saw all the great reviews for ASAP Data Recovery. They are pretty far from me but I'm in Studio City once a week anyway so I dropped by there & left my drive with them. Not only did they discover the issues in a timely manner but they also gave me an estimate that was very reasonable. I'm a bit of a tech neophyte so I didn't understand all the things Daniel said were wrong with the drive but he was very patient with me. They were able to recover all of my data and transferred it to a new drive for me (yay!!). I would definitely recommend them and actually took extra cards to pass along to people. Thank you, thank you Daniel and ASAP Data Recovery. read more

ASAP Data Recovery is amazing. I've never left a Yelp review before, but had to write this to let everyone know just how impressed I was. I had taken my damaged hard-drive to 3 different places who could not recover anything. The drive contained every picture and video of my two children since birth, so I was desperate and didn't want to give up. I was referred to ASAP and they were helpful from the first phone call. I took my drive in and they took no money upfront. They said they'd contact me after examining to determine price and that I wouldn't have to pay anything unless I was 100% satisfied with the recovery. One week later I had EVERY SINGLE video and picture restored. It was amazing. I even made Frank sit and look at pictures of my kids, which he happily did. Daniel and Frank gave me something that is priceless...memories of my family that I will cherish forever. They were fast, reliable, and affordable. I can't thank them enough. read more

I am an AutoCAD specialist and project manager. I was using Western Digital External Hard Drive to store all of my business documents and drawings. My hard drive crashed a couple of weeks ago and I was told by Geek Squad that there was no way to recover my data. I lost all of my data. Unfortunately my backup system had failed some time ago so it was useless. I was crashed, could not sleep and work. I decided to take the drive to a data recovery specialist. ASAP Data Recovery literally saved me from suffering a loss of my very valuable data and personal files, they recovered 100% of the data; I assumed my business would have otherwise lost. I just wanted to thank ASAP Data Recovery for the great job! I have never written down my opinion before but this company saved my life. Thank you so much. Your service is excellent. Money I spend on this recovery worth every penny. I only wish more companies had great service like you do. read more