Overall: 3.7/5 They had a BOGO deal on the Golden Oolong Yuzu so we made the trip since this location was close by and open past 9 PM. It was absolute chaos though. Being right by Times Square did not help, and the line management was basically nonexistent so it was really confusing trying to figure out what was going on. Most people were waiting 25-30+ minutes for their drinks. I witnessed an angry customer and at one point, the cashier had to start warning people upfront that their order would take 25 minutes before he would even put it in. While we waited, one of the HeyTea researchers came and asked us about our tea habits, the brand, and feedback on the new drink after we tried it. For the Golden Oolong Yuzu ($7.49), we got one with sago ($0.49) and one with matcha jelly ($0.49). The sago paired way better with this drink than the matcha jelly. The yuzu was light and refreshing with subtle flavors, and you could taste the oolong tea coming through too. read more

Hey Tea - Golden Oolong Yuzu - Bubble Tea Near Me - New York, New York

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I should've known better than to try to get boba in Times Square lol. Thought it was a perfect early afternoon pick me up and while the tea isn't bad (got their current seasonal Oolong Yuzu Tea), the setup at this store was really bad. Most people seem to online order, and as a result there's a huge backup at the pickup counter. Even though the store was almost empty when we walked in it took us 20 minutes to get our drink and even then we had to aggressively point out that our drink was off to the side. It had been ready but the person managing the pickup counter was overwhelmed with the number of online/pickup orders. The tea was good, nothing too amazing. Good tea flavor and the yuzu was a nice touch, but can't say we were too thrilled with it after the frustrating experience in store. read more

Hey Tea - Bubble Tea Near Me - New York, New York

Loooooove Hey Tea and knew I wanted to grab some before leaving NYC (even though I can get Hey Tea back home)! I always get the Coconut Mango Boom w/Brown Sugar Bobo and with 0-cal sweetener (when I remember to order it). The drinks are pretty consistent across all locations and I know I can expect a yummy drink every time. This location in Times Square wasn't too too busy when though being located literally in Times Square. read more

Hey Tea - Coconut Mango Boom - Bubble Tea Near Me - New York, New York

This is their chemistry lab store. While the setup is cool, the lines were long and the storefront is small, so waiting around was difficult since standing outside puts you right in the middle of Times Square. Came here for the bogo yuzu drink. Sometimes the pricing is hard to stomach if you're not getting bogo. read more

Hey Tea - Bubble Tea Near Me - New York, New York

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Stopped by Heytea during a very busy time and ordered the tiramisu drink iced. Despite the crowd, the tea came out relatively quickly, which I appreciated given how packed the shop was. The drink itself was really enjoyable. It wasn't overly sweet, which I loved, and the texture was creamy with great balance between the flavors. After stirring everything together, the cocoa powder mixed in and added a really nice hint of bitterness that rounded out the drink beautifully. That subtle bitterness from the cocoa was honestly my favorite part and kept the drink from feeling heavy or cloying. The shop gets very congested when it's busy, mainly because the ordering area is right by the front door. When there's a line, it tends to bottleneck right at the entrance, which can feel a bit chaotic. That said, once you've ordered, there's a nice counter area where you can stand and wait for your drink, which helps a bit with the flow. What really stood out to me was the unique assortment of teas on the menu -- there were options I hadn't seen elsewhere, which made the experience feel fresh and worth exploring. Overall, this was a solid first visit. Definitely worth trying, and I'd come back again to sample more from the menu (ideally during a less busy time). read more

Hey Tea - Limited time tiramisu drink iced, as of 12/27/25 - Bubble Tea Near Me - New York, New York

Hey Tea is good for the fruit tea, but honestly, they have a serious backup at the counter when trying to pick up orders. There's not enough space on the monitor to show all the numbers so the person doing the final touches keeps getting interrupted by people asking about their orders. They need better organization. You can wait to order at the counter or better of just using the kiosk since they tend to be busy. read more

Hey Tea - inside - Bubble Tea Near Me - New York, New York

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The tea was alright, but the service and store setup left a lot to be desired. The overall arrangement felt poorly designed: customers needed to close their own drink lids, yet there were no proper bar tables to place the cups on. The "self-serve" station was positioned directly in front of the entrance, making the area constantly crowded as people came and went. Because of this, I had to use a very narrow side ledge next to the station to close my lid. Someone entering or exiting bumped into me, and my drink got spilled. (I don't blame him; it was really crowded anyway.) I immediately informed the cashier that a drink had spilled and asked if someone could clean the floor, apologizing for the inconvenience. The cashier appeared indifferent and no one responded. I had to notify them a second time because I was concerned about the wet floor, especially on a rainy day. I surely didn't want anyone else slipping on it. I then asked a server with a yellow/brown ponytail at the pickup counter whether there was a restroom where I could clean myself, since the drink had spilled on my coat and umbrella. She told me the restroom was not for customers, which I understood. I then asked if I could at least use their sink (visible from where we were) to rinse my dripping umbrella so that I could leave the store on the rainy day, and she replied, with clear annoyance, that the sinks were not for customer use either. While I was drying my umbrella with paper towels, another staff member (manager?) came out the back door and saw this, and she immediately offered to help rinse it for me. She was very kind, and while she rinsed the umbrella, I explained what had happened and apologized again about the spill on the floor. The earlier server with the blond/brown ponytail stood right nearby during the conversation but made no acknowledgment at all, nor did she even ever made an eye contact with me. Thanks to the staff member who helped me, and the gentleman who cleaned the spill , the drink was eventually remade. Their kindness is the main reason I am still giving three stars. As for the drink itself, I ordered a matcha tea from the Tea Lab. The floating cream had a pleasant aroma, but the tea underneath was unremarkable; I've had better at other places. Overall, this store would benefit from better service training. I travel extensively for concerts and have visited many milk-tea shops, including other Heytea locations. While some staff here were courteous, others fell well below average. The decision to have customers close their own lids directly in front of the main door, without providing a proper surface to do so, is also a surprisingly impractical design choice. read more

Hey Tea - Bubble Tea Near Me - New York, New York

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This is my second visit to the lab and after loving the lab drink I was excited to try something else. Upon arrival, I was surprised there was no line out the door. We waited for about 5 minutes and was able then to place our order. I decided to try oolong 3 but wanted pistachio cloud instead. The cashier was not accommodating. So I ordered it anyway as well as matcha 0 (matcha snow ice). Unfortunately I was right about my initial thought, it ends up not as good, not like it as much as the gongfu 3.3. Berry disappointed... will give it one more try. read more

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This is the Hey Tea Lab location where they have experimental drinks that aren't released at other locations yet! We tried the Dubai Chocolate tea and the classic Mango Grapefruit Boom. These were two sides of the spectrum but both delicious! The Dubai Chocolate tea had a luscious thick chocolate mousse and a delicious (but inconvenient) chocolate and pistachio rim that meant you couldn't put a lid on the drink. The Mango Grapefruit Boom was a fantastic, refreshing slushy with the perfect meld of fresh fruit rounded out by the nutty coconut milk. Docking a star because we ordered in-store but they never called out my name to pick up my drink. When I finally asked about an ETA 20 minutes later, they handed me a slushy that had already started melting. read more

Hey Tea - Bubble Tea Near Me - New York, New York

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One of the few reasons to trek to Times Square. I think the Lab's drinks are more unique than the regular fruity tea menu of HeyTea (though they do have both menus available here! The regular menu is further down the store). The store itself is small with only standing room, but it's comfortable enough without getting too too loud (I went around 11am with a friend). I tried their Gardenia 5, with coconut water and a pistachio cloud. I found the coconut water to be quite mild and paired well with the strong flavor of the tea. The labels are cute with the name and my only con is the price - $9.90 is pretty steep for a tea drink. read more

Hey Tea - Bubble Tea Near Me - New York, New York

The times square location features a heytea lab, featuring exclusive drinks that aren't available at other stores. These drinks are offered at the first station in the front and often have long lines (no online ordering). There is a second station in the back for all normal menu drinks or pickup. Visited here twice and found their tea lab drinks very underwhelming. First tried the gardenia which had a mild taste but nothing special and had the gongfu dubai next visit where i threw out the drink after a few sips Although their drinks look very instagrammable and unique, their taste doesn't match the look. The store is also super crowded and workers are squeezing past you and working nonstop to fill the hundreds of orders. Best drink remains their mango grapefruit boom that is available in every store! read more

Hey Tea - Dubai chocolate milk tea - Gongfu dubai - Bubble Tea Near Me - New York, New York

I'm so glad I find this place. The girl at the counter was pretty quiet and spoke really low so it was a little difficult to order with her. It was also slightly difficult to see the menu, there were QR codes all over that only sent you to download their app, so we weren't able to actually see the menu until it was our turn to order. Now the drinks were worth the frustrations! The white tea 3.1 was so nice! That cloud foam totally surprised me with the size of it.. it tasted delicious. The matcha cloud coconut blue was sweetened by the slight coconut flavor. Loved that type of milk used was customizable in the drinks which is nice for those with dietary restrictions. You are also able to customize the sugar and ice level. I already can't wait to go back to try some more deliciousness. read more

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Really cool experience at HeyTea. Overall, the location is easy to find since it's in the middle of Times Square. I don't love how crowded it gets but I guess that only means that's it worth the hype! The drinks truly do look like what you'd expect which I was really glad for. We got a mix of their matcha drinks and definitely were a fan. Personally, I don't love the coconut foam and don't find it sweet enough. My recommendation is the Supreme Brown Sugar Boba Milk tea. Basically, anything that's a sweet drink is my favorite for sure. I really want to continue to try their secret menu so I'll definitely be back. It's such a clean space inside and very inviting. read more

Hey Tea - Bubble Tea Near Me - New York, New York

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Not as good as normal hey teas. I was really excited to try the experimental flavors because where else would you find milk teas with all these unique ideas. Welp, turns out good idea doesn't equal good execution. I got a gardenia 3. It was flavorless. Like it just tasted like nothing cream. No tea taste and even the milk was just heavy. And pecan cream? What pecan?? Non in sight read more

Hey Tea - Menu - Bubble Tea Near Me - New York, New York

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Located right in the middle of Times Square, this HEYTEA offers a unique twist compared to other locations, with experimental drinks that are definitely Instagram-worthy. Be prepared though, drinks are on the pricier side, and there is usually a line both to order and to pick up. The atmosphere: You can watch the drinks being made, which is fun. Just a heads-up: there are two separate pickup stations--one for the HEYTEA Lab (experimental drinks) and one for the regular menu. We ordered from both but were not told they had different pickup spots, so we learned the hard way. The drinks: I tried a Lab drink, the Gongfu 3.3, which came topped with a toasted meringue cloud. It was super eye-catching, but not that great in taste. Felt like it was watered down, but the cream did help. However, I wish there had been an allergen warning, since it contained pistachios I was not aware of and I ended up having a reaction. The service: Service was quick and efficient, but I wish staff had communicated better about pickup locations and potential allergens. read more

Hey Tea - Gongfu 3.3 - Bubble Tea Near Me - New York, New York

- Super chaotic experience at this location - Since it's right by times square, you get super long lines and it's very crowded and unorganized - It's hard to tell who is standing in a line, who is standing at the counter waiting for their drink, or who is waiting around to pick up delivery - I recommend scanning the QR code on signs around the tables and ordering online (unfortunately, it will make you download their app, which i'm not a fan of) - You'll see the menu items + pictures of what they look like - This location doesn't have a digital kiosk; some of their other locations do - I really enjoyed my boba though, the bubbles were chewy and the tea was good - Go to a different location! read more

The wait was too long for what it was, and there was also no space to wait for your drink after. I ordered the Gongfu 6! It's dairy free with coconut milk / oatmilk whipped cream with black tea, so it was basically like a tea latte. I like how you can see the baristas making the drinks! The cafe is narrow and there are no seats. read more

Hey Tea - Gongfu 6 - Bubble Tea Near Me - New York, New York

Cool experience at this location given the artisan drinks not available at any other spot, but this spot is really busy and it deterred from the experience. We couldn't order online so we had to wait in the line to order, then watch them make each hand one by one with the foam and various steps. Kudos for the details, but it is really not scalable for the demand. The drink also came with no lid which made it difficult to transport - all around not great. Taste wise, it was good, but I probably wouldn't come back given the price to size ratio. read more

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While the staff was nice and worked quickly, the drinks were not good. They were definitely pretty and aesthetic but the tea flavors were all watered down and the foams made the flavoring worse. I definitely fell for the Instagram traps. For example, the Dubai chocolate overpowered any tea flavor and it was like drinking Hershey's milk. The pecan foam of the Gardenia made it very gross. We threw out most of the drinks. The only decent drink was the grape slushie which is hard to mess up. Ironically, the HeyTea in California is better. I wouldn't recommend if you care about tea quality. Great for your fix of sugar though. read more

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HeyTea keeps on expanding and now they opened a Tea Lab, which does both the regular menu items in the back of the shop and the experimental drinks in the front. I came to try out their new experimental menu. While some were a pass for me, there are others that were really good. Matcha 0 ($8) - the snow ice is made from matcha and milk, which makes up the majority of this drink (if you can call it a drink). They top it with Viennese style cloud and sprinkle chopped pistachios on top. There's coconut milk jelly, which I guess is mixed in with the shaved ice? It's definitely a perfect treat for a hot summer day. Gardenia 3 ($8.50) - Consists of the said gardenia tea topped with milk pecan foam cloud. This drink was alright, not my personal favorite. Gardenia 5 ($10) - This drink was a mixture of Gardenia tea, coconut water, topped with pistachio cloud. I personally wasn't a fan of the taste of this drink, even after stirring the drink. Gongfu 3.3 ($10) - Made with black tea topped with milk pistachio cloud and toasted meringue. This one I found to be a tasty drink. I guess we are also entering that economic period where drinks will cost over $10, which I find to be getting out of hand at this point. The staff members here are friendly and helpful in deciding on choosing a drink. While I appreciate the creativity of these experimental drinks, I think I'm going to be sticking to the regular fruit drinks for now. Coconut Mango Boom is where it's at. read more

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I was told to expect a long line since this is the only HeyTea Lab location but we got lucky and had a pretty short wait. Regular drinks are handed out towards the end of the store, but drinks from the special menu are handed out near where you order. Unfortunately, the employee taking orders wasn't particularly helpful with our questions and wasn't very attentive either Oolong 3.3: 5/5. This drink is an oolong milk tea with pistachio foam and tasted exactly how I expected. I really liked it but it was definitely pretty expensive at around $10 read more

Hey Tea - oolong 3.3 - Bubble Tea Near Me - New York, New York

Refreshing and creative drinks that are worth the hype. Ambience (5/5): Sleek, modern, and Instagram-worthy interior with a clean, cozy vibe perfect for hanging out or grabbing a quick drink. Food (5/5): Beyond the classic cheese teas and fruit blends, this location offers exclusive experimental creations -- like lab-only seasonal mixes, playful ingredient fusions, and limited drinks you won't find at other Hey Tea spots. Value (5/5): Prices are a little higher than average, but portion sizes are generous and the exclusive menu options make it feel special. Service (3/5): The person taking orders was very quiet and hard to hear, and seemed new since they weren't familiar with the menu, which made ordering a bit slower. read more

Hey Tea - Bubble Tea Near Me - New York, New York

This location is a nightmare to get to because you have to weave through a bunch of tourists taking photos in Times Square, and this location is so full of people that it's confusing trying to figure out where to order. Aside from that, I loved my drink (mango coconut boom) and loved that it came with sago. I did less ice and 50% sugar which was great since it was still pretty sweet. read more

Hey Tea - Mango coconut boom in the back, cloud mango in the front - Bubble Tea Near Me - New York, New York

As a HeyTea lover, I'm excited to see their rapid expansion while still maintaining the consistency of their drinks and constantly innovating with new drink series. This is the first Tealab location outside China, offering both the regular heytea menu and experimental drinks you won't find in their other locations. Make sure to get their specialty drinks and shaved ice if you visit. Pro tips: - Visit on a weekday to avoid the times square crowd if you can. - Short line when i went after work on mon, but they have to take the order one by one so expect a wait. - Around $10 per drink after tax. Still worth a try if you like heytea. Regular heytea is good enough imo! If you're overwhelmed by their tealab menu and don't know what to get, here are their most recommended (and most insta-worthy) drinks: ＊Matcha 0 $7.9 Matcha 0 has the cutest presentation of all the drinks on their menu. It is a matcha shaved ice layered over coconut milk jelly, topped with a fluffy Viennese-style cloud, and finished with a sprinkle of crushed pistachios. I can totally see this as a summer treat. I think it tastes even better as it melts a little, which you can sip straight through a straw. ＊Gongfu 3.3 $9.9 Gongfu 3.3 is a must try for pistachio fans. I enjoyed the blend of pistachio and toasted meringue, which gave the feel of a creamy pistachio cheesecake as it was very pistachio-forward. The black tea was on the bitter side so it balanced out the overall sweetness. ＊Gardenia 3 $8.5 I'd say Gardenia 3 is a tea lover's choice, as the gardenia tea has a gentle floral note. The pecan foam cloud is nutty and incredibly airy. The crunchy toppings add a crackly contrast which I loved. read more

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Really pretty interior right in the heart of Times Square with unique drinks exclusive to this location! Recommend going earlier if you want a specific drink as they can go out of stock by later in the day. The Dubai chocolate was really pretty but the flavor was kind of on the lighter side. A bit reminiscent of a high quality chocolate milk enhanced with black tea flavor. Errs on the lighter side of flavor - but definitely a nice pairing with the chocolate pistachio crunch on the cup rim. I would say it's a really nice experience to check out this location and is worth trying at least once! A note though it is a bit hard to put a lid over the Dubai chocolate for takeout so maybe try asking for the chocolate pistachio rim on the side in a lil cup if you plan to do that / don't care about presentation read more

Hey Tea - Vibe - Bubble Tea Near Me - New York, New York

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This HeyTea location in Times Square is very unique in that it has the labs where there are drinks you can only get in this location and no other. There are two registers you can order from- the one near the front for the labs drinks and the one in the back for the regular menu. You can't order the special drinks in the app, sadly. We ended up ordering 3 drinks to share so we could try more. We ordered the Gongfu 3.3, Gardenia 3 with oatmilk, and Matcha 3.6 with oatmilk. The Gongfu was by far my favorite with the pistachio cloud and toasted meringue. Something about matcha and pistachio just pairs so well together!! The Gardenia 3 was my next favorite since the pecan cloud foam was a nice twist! This one I would describe as more floral notes with the green tea having a nice light aroma. Last but not least, the Matcha 3.6. I love all things matcha but of the 3, this one was good but not great. If you're looking for a better version of this, I'd say go with the Gongfu! In terms of the staff, they're definitely kind and patient with you as you indecisively figure out what you want to drink from this special menu. They even were kind enough to give recommendations! We got our drinks within 5 minutes of ordering- so pretty quick in terms of HeyTea- time. read more

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Heard about this special Hey Tea lab and swung by to check it out! The interior is absolutely gorgeous inside, but I felt like the drinks weren't that special besides the beautiful aesthetics (relative to all the other great bbt options we have around the city). I even would say I prefer the regular fruity Hey Tea drinks more than these fancier concoctions. The staff here is incredibly helpful and nice though! Overall, I think it makes sense this special lab is in Times Square and I can see why it's so successful. Definitely a cool experience for someone visiting or unfamiliar with bbt, but if that's not you, I'd recommend going elsewhere (or getting a regular Hey Tea drink). read more

Hey Tea - Bubble Tea Near Me - New York, New York

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As a Heytea fan, I finally got around to trying the tea lab location. There was no line, so ordering was very quick. The right side closer to the entrance is where you order the experimental "lab" drinks, which includes the Matcha Zero, which is a shaved matcha milk ice and the Gongfu 3 drink, which is topped with pistachio foam and toasted meringue. They were interesting, but didn't amaze me compared to the drinks on their regular menu. The Matcha Zero was basically like a Korean shaved ice and the Gongfu 3 felt like the flavors didn't mesh too well together. The Cloud Matcha drink, which you order on the left side of the store, was very good and I'll definitely be ordering it again. I would say that if you haven't been before, it's worth trying, but I'll definitely be ordering from their regular menu next time. read more

Hey Tea has an absolute chokehold on me with the Coconut Mango Boom. I hate Times Square but that was the closest Hey Tea to me at the moment and the drink was as good as I remember, especially during hot NYC summers. I'm glad there's only two locations in SoCal because I average two of these bad boys a day in NY. read more

Hey Tea - Coconut Mango Boom - Bubble Tea Near Me - New York, New York

I heard lines were insane when this location opened so I only recently dropped by on a weekday night and while it was busy, there wasn't much of a wait! I came for their specialty drinks, which were a bit hard to find - there are two registers: one in the front by the entrance and one in the back. The one in the front is where you go to order their lab drinks, and they have a menu by the register (they don't have the specialty drinks on the app if you usually order there). We tried the gardenia 3, the oolong 3, and the gongfu 3. The first two had the pecan foam, and the gongfu had the pistachio foam and meringue (I took a sip of my friend's tea but didn't try the pistachio foam). Prices are definitely steep at ~$9-10 but I thought the quality of the tea was great, and I liked the nut-based foams a lot and they're pretty generous with them too. We also got less sugar for all of them, and it was perfectly sweetened - not too sweet at all (usually when I get less sugar for other Heytea drinks I still tend to find them on the sweeter side). My personal favorite was the oolong, but I'm a bit biased since I like oolong. I also liked the bits of toasted rice on the pecan foam drinks. The gongfu was good but tasted a bit like a basic milk tea since it's a black tea base. read more

Hey Tea - Bubble Tea Near Me - New York, New York

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While in NY Time Square, we were craving some drinks or smoothies. This was right by the famous red stairs in Time Square. Only one register or computer to order so the line was kinda slow. Ordered their Cloud Mango which had real fresh mango and sweet foam on top. After mixing, it was good. Also, ordered their coconut mango Blue which had small pearls and it's pretty good. There were more drinks to try n]but we got our favorites. We become obsessed with our choices and went here like 3times. Found out they have this in California Bay Area and SoCal. Yes! [99R,2025] read more

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Not sure what all the hype or long lines are about. There was finally no line at the Times Square location so popped in. First thing I noticed is there was no menu board to be found. There was however a small printed out menu in front of the cashier. That was going to slow things down I thought. There was one person ahead of us who took forever to order. Once it was my turn to order I realized why. With only one small menu listing items, but no description of what they are, it makes the whole thing puzzling and slows down the process. We tried to ask questions of the cashier but she had a mask on and it was impossible to hear her. After we ordered we waited what felt like an eternity. I realized despite there being no line to order, everyone preordered on the app so there was a lot of orders on the board ahead of us. I had the Triple Supreme Matcha served hot which was fine. I liked the interesting touch of jelly being at the bottom. Friend got the Matcha Cloud Coconut Blue which looked cool, but he said it was very sweet. Note they do not have skim milk. Whole milk or coconut milk only. They are moving at a glacial pace making the drinks. Unless you have plenty of time to spare I would say skip. This was a one and done for me. read more

This HeyTea in particular is the only HeyTea Lab concept store in the U.S. and ordering is a little different at this location compared to the other ones. The menu for this location is limited in the sense that it is not the full menu that is served at other HeyTea locations but they also have HeyTea Lab exclusive drinks served only at that location. There are two registers, the one right when you enter the door is the tea lab ordering line while the one furthest in the store is the regular ordering line. This location is pretty small so it is a bit difficult to figure out where the line starts and ends, I recommend scanning their barcode through the window and ordering online to avoid that. I ordered the matcha 0 and it was the perfect treat in the heatwave. The texture of the matcha snowflake was amazing and it had a strong matcha flavor to it. I appreciate the attention to detail for the other exclusive drinks as they always turned out stunning. I wish this location had more fruit tea options like the other HeyTea locations off broadway. read more

Hey Tea - Matcha 0 - Bubble Tea Near Me - New York, New York

I was really impressed with the pistachio oolong milk tea with toasted meringue topping. The drink was perfectly balanced and not too sweet but you could reach for the meringue topping for an added occasional sweet sip. Overall, very clever design and very strong tea flavor packaged with a high end food lab aesthetic, making this a TOP TIER milk tea experience in NYC. It's a well organized operation with lots of staff and quick turnaround despite the long lines. read more

Hey Tea - Bubble Tea Near Me - New York, New York

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What a special treat to have HeyTea Lab. It has unique takes on tea drinks. The Matcha 3.6 was really good with the pistachio cream. It was a subtle pistachio but it wasn't hidden in any way! The presentation is immaculate, and the staff are friendly and quick! The lines were pretty long but they moved along quickly. Their merch like their tote bag is also very cute. read more

Hey Tea - Matcha 3.6 - Bubble Tea Near Me - New York, New York

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I visited NYC recently and stayed near Times Square. I ended up coming to HeyTea every day! This location is a flagship and features both their regular menu and the exclusive HeyTea Lab. The Lab drinks were the real standouts for me. They are high-quality, unique drinks available at the first counter as you enter the store. I tried: - Gongfu 3 - Black tea, custom milk blend, pistachio cloud, toasted meringue - Matcha 3 - Matcha, milk, pistachio Viennese-style cloud Both were fantastic. The tea was delicious and the additional unique elements all came together really nicely. The level of sweetness can be customized, which I always appreciate. From the regular menu (second counter further into the store), I tried the Coconut Mango Boom, Grape Boom, and Bobo Milk Tea. They were all delicious and met my high expectations. The tea had a lot of flavor. I went early in the morning when it first opened and didn't have to wait. When I passed by in the afternoon, there was a line out the door. You can order the regular drinks online. The lab drinks need to be ordered on location. The two sections (Lab and regular menu) are ordered and made at separate counters. The drinks take time to make, so be prepared to wait a bit during peak times. It's on the pricier side. Lab drinks range from ~$7.90 to $9.90, and regular drinks from ~$5.49 to $9.99 (subject to change). But if you're a fan of premium tea drinks, it's absolutely worth the treat. This location is super convenient especially for tourists and theater-goers, in the heart of Times Square across from the TKTS booth. I know locals tend to avoid the area, but the Lab is worth a visit if the menu appeals to you! read more

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This location is conveniently located in Times Square and has unique HeyTea Lab drinks in addition to the regular menu. We tried the Gong Fu 3 and White 3.1. The Gong Fu 3 is a black tea with a pistachio cloud and toasted meringue. The White 3.1 is Fuding White Tea with milk yuzu foam cloud. I liked both but the White 3.1 had a lighter flavor. The Gong Fu 3 was so good we went back for another one on the same day. read more

Hey Tea - White 3.1 and Gong Fu 3 - Bubble Tea Near Me - New York, New York

I've been an avid fan of HEYTEA since they came to NYC and I was so excited when they opened the HEYTEA lab. Their innovative drinks drew me in so I decided to finally try it after the hype died down a bit. I got the Gardenia 3. I liked how they wait for you to come make the drink even if you preorder it on the app. The pecan foam was nutty and creamy and the milk tea was fragrant but a little watery for my taste. I tried my friend's Gongfu 3.3 and it blew me away. The pistachio cream was amazing and the toasted merengue added a nice crispy marshmallow like touch. The milk tea in it was also stronger which I preferred. Overall a unique experience for HEYTEA lovers! read more

Hey Tea - Gongfu 3.3, Coconut Mango Boom, Gardenia 3 - Bubble Tea Near Me - New York, New York

The HeyTea Lab experience was quite disappointing. Now that the hype died down, there wasn't much of a wait. Ordering is simple - there's a special menu for the lab drinks. The drinks are quite pricy! Most of the drinks are about $8-9. My friend and I ordered the Gongfu 3 and the Gardenia 5. The drinks were made pretty quickly. They looked pretty! But the taste was quite disappointing. The pistachio cheese foam and the toasted meringue was not bad but the tea itself was quite heavy like it was brewed for too long. Maybe it was because we asked for less sugar but that usually isn't a problem at any other shop. Overall: save your money and just skip the lab. read more

Hey Tea - Bubble Tea Near Me - New York, New York

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Food/drinks: okay seriously cool and good - they test out new drinks here that you can't get from other heyteas!! And their packaging is so so cute, loved it for the experience Atmosphere: VERY busy and hectic! Barely any counter space so it's a struggle to even find a place to put lids on etc Service: very fast! Price: $$$ pricey read more

Hey Tea - Matcha 36 & mango - Bubble Tea Near Me - New York, New York

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