Good place for boba. Simple ordering process thru their kiosk. Lots of selection. I chose the black…read moretea with boba. Drunk came out fast. No real interaction with the staff but they are efficient. Place is clean with some space for seating. Funny conversation to eavesdrop on but a couple was on a date and the girl was talking about her psychedelic experience doing mushrooms and an alien god judging her about her network of friends...I normally don't eavesdrop but couldn't help it in such a small sitting area

I returned to another Gong Cha bubble tea chain which this is located at 38th Street between 5th…read moreand 6th Avenues, Midtown West, Manhattan, NYC. This location is accessible via A train at 42nd Street Port Authority. Upon arriving there was a woman in front of me arguing with the staff persistently haggling the price to be lowered, but to no avail. Woman, no means no! There are other bubble tea businesses within the locale that may appease your needs, but not this particular Gong Cha whom apologized for the inconvenience of the inability to lower the price on the product ordered. As I waited patiently, I took photos of this business' environment. The staff stated the cash register is not working and currently unable to accept either credit or debit cards, but cash only payments. Ergo, I was unable to obtain a sales receipt nor a drink label printed. I wonder if the staff reboot the register or check their internet connection to be offline as the cause of non-functioning O/O/O. [1] Customer service is average. Well... if the staff can lower the price for one customer why not lower it for ALL customers? Surely, why not make my drink order as inclusion for lowering the price, please? Hell no, of course not! The conclusion was ironclad. In the real world, this cannot happen. As I stood on line waiting for this woman to let go and walk away from her argument I had shrunk to my own gnawing thoughts. I took photos of the atmospheric environment. There is a cute signage: "Bubble tea where refreshment meets creativity." The pink metal water bottle is very adorably cute which is something that I would certainly purchase. Peach green tea, medium $7.25 My favorite default topping grass jelly (aka herbal jelly) loeng4 fan2 涼粉 is my standard request for $0.75 which was good, but not served chilled. At 30% sugar level request, it was slightly higher in sugar content. Former NYC Mayor Michael Bloomberg would shake his head at me in disbelief with disapproval and disappointment for consuming this excessively sugary drink. The peach green tea was not the cause of the sweetness but a man-made sugar embed measurement error. Nevertheless, this Gong Cha satisfied my bubble tea fix as it is now my addiction - in addition to my other addiction, writing. [1] O/O/O = Out Of Order

I've been stopping by this location whenever I'm in Koreatown, and it's always a great experience…read more I dropped in again after dinner tonight and was genuinely blown away--a very friendly African American gentleman who helped me on a previous visit actually recognized me! With the number of people he must see every day, that kind of personal touch really stood out. I had my fav, chocolate with Cap'n Crunch and brownies--trust me, it's the best!

i don't normally leave bad reviews, but this location was extremely disappointing…read more i love and frequent pinkberry often back home in socal, so i was excited to get a taste of some good froyo in nyc. when we walked into the store, i noticed how hot and stuffy it was in there. there was a line of about 4-5 people in front of us when we first entered, but it just kept growing as time passed til it was literally packed to the door. the table i waited at was also sticky and had trash and toppings dried on it. my boyfriend ordered for us - we got a small cup of froyo and an order of dragon berry tea. he waited around 15 minutes only to notice the cashier hadn't given the other workers his order receipt, so the people behind him in line were receiving their orders first. when he ordered the tea, one of the workers had told him that he couldn't order it because they were out of some ingredients, but another worker corrected her and told her not to tell customers that they're out, just cuz she doesn't know how to make it. seems like there is an issue with improperly trained staff. anyways, after waiting around 30 minutes for them to give us our order, we were disappointed by the amount of froyo we got. it was also melted by the time we got it. the tea was flavorless - just tasted like sour water. overall, was underwhelming and disappointing.

This was very close to my work, and I've been wanting to try for a while. I guess you can say I…read morefinally caved. I got the golden bubble milk tea which is their most popular drink. I didn't realize golden bubble literally just meant golden boba balls. I thought it would be some sort of special milk tea flavor LOL. But it wasn't so it was just your typical milk tea (which was pretty good) with LOTS (too much) of boba (not good). The boba to tea ratio could definitely be a lot better, half the drink was boba which is way too much. I also wish the boba was a little less chewy. They recommended 50% sugar so I got 25% and it was still too sweet for me. The upside is that it did satisfy the boba craving for the moment. And the service was quick! It was also a little bit hard to find this store because people were doing construction around the building.

I went here on a Monday after lunch and there was no line. I saw they had a hojicha flyer, this…read moreintrigued me, so I will have to come back for this. The man at the cashier was very nice, but he was training, so it took us about 10 min to order our drinks. He asked us the same questions multiple times. I got the peach green tea (large size) with their signature golden boba. The peach green tea tasted like water. There was not much substance. I liked the boba was nice and squishy (and not too big). I liked that they have multiple customization options as other places (less sugar, less ice, less boba). It was a standard bubble tea place.

Staffs were friendly. There are bubble tea, and food you can order from here. I ordered a regular…read moreKorean Hot Dog which was $4.99. There are tables and seats where you can sit and enjoy your meal here. Service: 4/5 Food: 4/5 Ambience: 4/5

My bubble tea crawl continues throughout NYC attaining my favorite default grass jelly loeng4 fan2…read more涼粉 choice topping. Ahh, grass jelly loeng4 fan2 涼粉 is my childhood favorite dessert and summons nostalgia! It is my mission to search for bubble tea businesses that offers grass jelly as a topping for my primary reason to patronize. It was abundant which filled one quarter of my medium sized drink. The grass jelly topping is New York City standard priced at $0.50 at least there is sustainability and a sense of normalcy. I requested regular ice, but the entire ice dispensed disappointedly melted and the drink became room temperate. Heat wave medium $6.00 Passionfruit green tea with grass jelly, 50%, light sugar. The drink alone was good quality. While scanning the electronic menu the drink names appear very comical and not business appropriate as well as this bubble tea business name Ho Ho Te. The sound speakers is boisterously loud blasting music directly at my face by the ordering counter. The cashier associate was 90% inaudible of her customer service questions due to the boisterously loud blasting music as I had to fight loud vs. loud by blurting loudly several times: "WHAT?" Why would a business intentionally place sound speakers in front of a ordering counter station where customers must communicate their food/drink orders? How can customers place their drinks orders with clear specific description/instructions only for the cashier associate to inadvertently obfuscate by misinformation because the message conveyed was utterly misinterpreted? Communication is vital for ordering and order fulfillment accuracy in the food service industry! The cardboard paper straws available are environmentally sustainable friendly for biodegradable and compostable. However, these cardboard straws taste AWFULl!! The drink selection is very limited menu compared with other bubble tea competitors. Disappointedly there is no Jasmine green tea on the menu. There are some food items. Takeout menus are available for grabs. Loyalty card is available which also serve as business card where the back is printed in gold foil. This business is very accessible by MTA NYC Transit at Port Authority 42nd Street's A, C, E trains and buses near the peripheral of Times Square.

Wow I'm amazed that Ten Ren has stood the test of time. This may be the first place I ordered…read morebubble tea 20 yrs ago and I had it again today. Back then, bubble tea was about $3 or so with just a few flavors. I like how they still keep the menu fairly simple with milk teas and slushes. Today I ordered the black sugar oolong tea with boba, 50% sugar and less ice. Flavor was great but I could have skipped the black sugar. Overall, good classic bubble tea. Shop still looks the same with the traditional tea shop towards the back. Lots of competition in the neighborhood so it's nice to see this Chinatown staple.

I don't know a lot about bubble tea. However, whilst in chinatown I wanted to try one. It states…read moreonline thatTen Ren's Tea and Ginseng Co. is a distinguished tea store. So I tried them out. I enjoyed my tea and would recommend.

Delicious ice cream and quick service are two of the hallmarks of Surreal Creamery from the two…read moretimes I've come here. Between the ice cream in mason jars to the boba teas, everything has been spot on, and can be customized to your taste preferences. What people aren't talking about is the incredible value Surreal offers -- from my two years of living in NYC (and coming back multiple times since), I don't believe there's an ice cream spot that matches the value here. Mountains of ice cream to be devoured solo or enjoyed with a friend (every bite is delicious), but it won't break the bank. 12/10 would recommend! One note, the inside of the store is pretty small, so plan to eat your dessert outside, or, if you can get lucky and snag some of the limited counter space inside, know that you probably can't dine with a large group inside.

This is the cutest little boba shop with unique ice cream creations. I came fir a Tokidoki event…read moreand the staff was as excited as the customers! I love a good thematic celebration. The brown sugar boba is tasty, chewy and sweet. Next time, ill get the cookie monster or matcha ice cream boba

The Dubai Chewy Brionut is one of the best & most unique donuts I've ever had. The outer layer is…read morelike biting into a soft tiramisu mochi pillow. Then the sweet brioche layer. Finally, the kataifi & pistachio center. The crunchy sweetness of this beloved flavor combo is undefeated. The friendly staff deserve their flowers for this deliciously incomparable treat. Get your Brionut whenever you're near K-Town. This cozy & quiet donut shop also has a smaller cookie cousin (Dubai Chewy Cookie) to the Brionut. I pity the fool who doesn't get both.

I came here with friends on a Saturday afternoon because of their summer bingsu collaboration. We…read moregot one of each flavor to split and try all of them - the tomato basil, the bear oreo, and the matcha. I was a little excited and very skeptical of the tomato basil since that was a unique flavor. My friends loved it and it was their favorite but I absolutely hated it, but it was good to try nonetheless. The matcha was nothing special and the bear Oreo was actually quite plain and I feel like is not worth it. The base layer of the shaved ice was almost tasteless - didn't really taste like vanilla or milk, and it was just sprinkled with Oreo. I would rather just buy my own pack of Oreos and eat that. They have outdoor seating which was nice.

The space is very small and crampy. But they have 3 small stools to sit while waiting. I got the…read morebasil popcorn chicken to try. I like that they made it fresh. I didn't get a lot of basil taste but the chicken is perfectly fried. If I come back to the area, i will try the spicy popcorn chicken.

For a bubble tea shop in Chinatown, I honestly expected better. The shop was small and cramped. The…read morecustomer service was mid at best. We got their mango slush-- one with popping boba and one with egg pudding. The mango slush tasted very artificial. The one with the popping boba, I only finished half way and threw it out. The egg pudding one was better. This definitely caters to tourists who don't know what they're getting or what to expect. Coming from Vancouver, I am more than disappointed.

I was really craving ice cream and stumbled across Surreal Ice Cream on Instagram!! the purple and…read moregreen swirl immediately caught my eye (usually a sign of matcha and ube or taro, which I love). The place itself is small but cute, and the service was honestly great, friendly and quick. Unfortunately, the ice cream didn't live up to the hype or the aesthetic. What looked like rich, exotic flavors ended up tasting like basic vanilla with food coloring. I was expecting bold, creamy matcha and ube or taro flavors, but it just tasted artificial and flat :( like a cheaper version trying to ride the wave of the trendy flavors. The portion size was generous, but I left feeling like I wasted my cheat day. It's definitely IG worthy, but tastewise, it missed the mark for me.

The staff here is top tier. From making unique desserts, having exclusive events to bringing…read morecharacters to life. The store is small, but the flavors are big, ive got to try the Thai iced tea ice cream boba next time . Always a fun place to get specialty boba and ice cream confections. The staff is super nice and having blind boxes is an added bonus.

A month ago, I was working in Greenpoint and during my break, my colleague asked me to bring her to…read morebubble Tea place, so ViVi Bubble Tea was in my radar. She got green tea with bubble, and she loved it! I was glad I brought her to the right place.

My friends and I stopped here for some dessert after eating at Di An Di. I ordered a medium bubble…read moremilk tea for $4.90. The price was great, but the drink was average. Maybe this was because it was near closing time, but the boba was way too soft. The milk tea wasn't extraordinary either. It's super sweet as well.