Good place for boba. Simple ordering process thru their kiosk. Lots of selection. I chose the black tea with boba. Drunk came out fast. No real interaction with the staff but they are efficient. Place is clean with some space for seating. Funny conversation to eavesdrop on but a couple was on a date and the girl was talking about her psychedelic experience doing mushrooms and an alien god judging her about her network of friends...I normally don't eavesdrop but couldn't help it in such a small sitting area read more

Gong Cha - Black tea with boba - Bubble Tea Near Me - New York, New York

Fast service, easy to order digital menu and a great variety of delicious boba drinks that you can customize. Gong cha means tea or the palace or emperor and the quality definitely lives up to that! I tried the oolong milk tea with boba and au yu jelly and it was delicious! read more

I returned to another Gong Cha bubble tea chain which this is located at 38th Street between 5th and 6th Avenues, Midtown West, Manhattan, NYC. This location is accessible via A train at 42nd Street Port Authority. Upon arriving there was a woman in front of me arguing with the staff persistently haggling the price to be lowered, but to no avail. Woman, no means no! There are other bubble tea businesses within the locale that may appease your needs, but not this particular Gong Cha whom apologized for the inconvenience of the inability to lower the price on the product ordered. As I waited patiently, I took photos of this business' environment. The staff stated the cash register is not working and currently unable to accept either credit or debit cards, but cash only payments. Ergo, I was unable to obtain a sales receipt nor a drink label printed. I wonder if the staff reboot the register or check their internet connection to be offline as the cause of non-functioning O/O/O. [1] Customer service is average. Well... if the staff can lower the price for one customer why not lower it for ALL customers? Surely, why not make my drink order as inclusion for lowering the price, please? Hell no, of course not! The conclusion was ironclad. In the real world, this cannot happen. As I stood on line waiting for this woman to let go and walk away from her argument I had shrunk to my own gnawing thoughts. I took photos of the atmospheric environment. There is a cute signage: "Bubble tea where refreshment meets creativity." The pink metal water bottle is very adorably cute which is something that I would certainly purchase. Peach green tea, medium $7.25 My favorite default topping grass jelly (aka herbal jelly) loeng4 fan2 涼粉 is my standard request for $0.75 which was good, but not served chilled. At 30% sugar level request, it was slightly higher in sugar content. Former NYC Mayor Michael Bloomberg would shake his head at me in disbelief with disapproval and disappointment for consuming this excessively sugary drink. The peach green tea was not the cause of the sweetness but a man-made sugar embed measurement error. Nevertheless, this Gong Cha satisfied my bubble tea fix as it is now my addiction - in addition to my other addiction, writing. [1] O/O/O = Out Of Order read more

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Loved the hibiscus green tea! Very flavorful and not too sweet! Would definitely have this again for sure! Quick to make as well. read more

Gong Cha - Bubble Tea Near Me - New York, New York

I stopped here to het some bubble tea on a hot day. I went to try their new pineapple flavors. I wanted to get the piña colada flavor in their pineapple cup. Note that the sign they have up does not mean that the cup is free. It costs about a dollar more to get your drink in the pineapple cup. Which their wording makes is misleading. The service was great. They were able to answer my questions about yhe new flavors. I was very disappointed in the piña colada flavor as it didnt taste anything like it. It tasted more like water. It needed more flavor as it had non. The bubbles themselves were good and very chewy. read more

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I love gongcha! they actually taste like tea unlike other places where it's mainly syrup. My usual is their lemon juice with white pearls and ai yu jelly :) it's light and refreshing & the pearls are delicious! The staff are always nice and patient and the space is always clean and the ambiance is very warm always! I would highly recommend! read more

The service at this location is super fast despite being in a populated busy area! I went on a weekday evening and there was no wait, I didn't even finish paying yet and my drink was ready! Gong Cha always hits the spot when I'm craving bubble tea. They have plenty of options of teas and toppings to choose from. This location has a small seating area perfect for a break and refreshing drink while in the city read more

Gong Cha - Seating area inside - Bubble Tea Near Me - New York, New York

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Standard Gong-cha in Manhattan. Drinks are consistent with other Gong-chas I've been to so that's good. It wasn't too busy on a Friday afternoon, but there were a few people consistently going in and out of the cafe. I honestly don't have much more to say about a large franchise. Nothing is remarkably exceptional OR bad here compared to other Gong-chas. read more

Gong Cha - Looks like a compostable or biodegradable straw with a paper wrapper which is great! - Bubble Tea Near Me - New York, New York

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Great service, delicious drinks. I loved the convenience of doordash or pickup. I think they have a couple locations but those one was a hit. read more

Consistent good original bubbleTea It's always packed but the line goes pretty fast. Service as expected read more

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I'm very familiar with Gong Cha as a boba spot but it didn't live up to the hype for me. However, I opted for one of the new seasonal drinks (watermelon green tea) which means it's a bit harder to compare to your typical boba. The single employee at this spot was very friendly and efficient. I found the boba to have a wonderful texture, a bouncy chew. However, it lacked flavor altogether and I was simply chewing for fun. The tea was extremely sweet, but I opt for 25% usually, just wanted to try the default state with my first visit. In the future, with a more regular drink and reduced sugar, my experience may improve, but ultimately it was the boba as a topping that made my experience feel average. Additionally, the drink was on the pricier side compared to what I'm used to in Seattle and even then I think our drinks can be pricey. With that in mind, I wasn't too satisfied with paying $7-8 to chew boba as a pastime. read more

Gong Cha - watermelon and strawberry - Bubble Tea Near Me - New York, New York

4 stars is spot on! Love the fact that they have some indoor tables and chairs. The indoor air quality is also acceptable. The bubble tea is of good quality. Service is friendly and efficient! read more

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Boba teas are refreshing especially on hot day. Very addicting. Many different flavors

Amazing boba's ! We stopped in for some drinks and it was great! Highly recommended! read more

Gong Cha - Strawberry Milk Tea - Bubble Tea Near Me - New York, New York

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I'm happy they deliver to my work location! Delivery arrived quick. I ordered a large matcha tea latte with soy milk, light ice and no sugar. It was perfect!! I should have added tapioca lol. Very good. I also ordered a large milk coffee with 30% sugar (lowest option on grubhub. I prefer no sugar), light ice, tapioca, and soy milk. It was pretty good. I love the bubbles! I wouldn't get this one again personally. But it was good. I love that they package everything well and order is correct. Delivery quick. Prices aren't bad. I wish delivery was free. I'm happy they pay attention to special requests area! And I'm so happy they have milk alternatives! Overall very happy with this order. I'll order bubble tea from them again! :) read more

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Made to order. My beverage was customized to my exact liking. There's a good variety and the price range is from 4.50 to 6.25. The sizes available are medium and large. I ordered the earl grey pearl mil milk tea, no ice and a little sugar and that's exactly what I got. read more

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Gong Cha really does have that consistent quality! The milk foam green tea is a great choice--it's creamy and refreshing. Plus, dialing down the sugar to 50% really lets the tea flavor shine through. read more

If you wanna get drunk, go instead to a GONG BAR If you live nowhere near Katy, this location is too GONG FAR Unless you don't mind a nice ride in your GONG CAR To come and get a Dirty Milk Tea here at GONG CHA If they get all hipster they might serve drinks in a Mason GONG JAR If the sharp end of the straw cuts your face, you'll get a GONG SCAR I like to take slutty picture here, along with my Porn GONG STAR But if you want the best milk teas, come to GONG CHA WHAT What to get: Dirty Brown Sugar Milk Tea, Strawberry Milk Tea, Regular Milk Tea, Waffle w/Boba. What not to get: Inseminated by your bf's micro-prong-cha. Gong Cha is a perfect franchise in a lot of ways, with some decent fruit drinks, some great and classically delicious, eternally consistent milk teas, and hot milk teas too, perfect for the cold NYC winter. I recommend trying their Brown Sugar and regular cold pearl milk teas. This is a claustrophobic little location, but makes great drinks, some of the best in Midtown, and has good service too, so I'm a fan! Gong Cha is one of the best chains there is, especially if they have some of their standout items such as the Dirty Brown Sugar Milk Tea on their new Dirty menu, and I also recommend the surprisingly excellent Strawberry Milk Tea, or the regular Milk Tea. Certainly the milk teas are the highlight for me, and these three are exemplary. They filmed Gong With The Wind and Gong In Sixty Seconds here. But not Gong Baby Gong. That was at a different GC location. read more

Gong Cha - Gong with the wind - Bubble Tea Near Me - New York, New York

I ordered an strawberry almond jelly milk tea, they gave me a terrible service and also did this which looks completely terrible and didn't taste well. They didn't refund me or made another drink for me. I've been in other gong cha's but the one at W38 st disappointed me a lot with this rotten drink and the response to the complaint. read more

Gong Cha - "Strawberries almond jelly milk tea" - Bubble Tea Near Me - New York, New York

no. Why did my drink look nothing like the picture. unacceptable. my doordasher was okay.

I drink a lot of bubble/boba tea, from all different chains across the city, as well as my homemade drinks at home. Today I tried the Gong Cha here in Times Square and I regret that choice.. $7 for a $5 drink that I ordered! Are you serious? I was super polite, because this is a person possibly making your drink. But this chick really went out of her way to take advantage of a customer. Cheating herself out of her own tip by charging me for a different drink than I ordered.. Not only did she overcharge me, she redid my order and gave me the same item on my bill a second time! I asked for 30% less sugar and got 0 sugar. I could see my order on the screen. I guess she is accustomed to doing this to unsuspecting tourist who will never return.... she only got it half right. Keep your tasteless tea & boba. read more

By far my favorite bubble tea spot in midtown! I love this little shop and all it has to offer. I am a little disappointed that each time I go that their brown sugar is usually out (hands down the best flavor!), but the earl grey with 3J's is also a winner in my book. I like how they accept Apple Pay and how they have adequate seating for a small bubble tea shop. Will always stop by for boba at this location if ever I am around Bryant Park. PS the white pearls keep me coming back for more; the consistency is great. Keep it up, Gong Cha! read more

Gong Cha - Earl Grey Milk Tea with 3Js with White Pearl - Bubble Tea Near Me - New York, New York

Just your typical run of the mill boba shop. It comes to brand loyalty at this point as Yi Fang, I'Milky, and other boba shops are all within a few blocks from one another. read more

I got the mango slushie with pearls, it was 7/10; the store was a casual/grab and go vibe.

Gong Cha is a bubble tea shop in a good location with a lot of foot traffic. While its not the best bubble tea I've had, if you're craving bubble tea, this will do in a pinch. Tip: Its very very sweet. We asked for 50% and it was still very sweet. I would ask for 30% or even less if possible. Tip: Ask for cold with no ice so you get more bubble tea and not just ice read more

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I decided to stop this nearby Gong Cha to the PABT look for some boba. It looks like one of the older Gong Cha shops and looks run down. I saw they had brown sugar milk tea which is my top 1, 2, and 3 drinks to get at a boba spot. This brown sugar milk tea tasted basically tasted like regular milk tea, but with the aftertaste of some brown sugar. It seemed sweeter than milk tea and less boring than regular milk tea. I can't tell if the boba and brown sugar are pre-made and just purchased by the gallon or someone in the shops actually cooks the boba and heat the sugar to make it. well I'm not glad I tried it out there are other shops nearby that are better read more

Gong Cha - Bubble Tea Near Me - New York, New York

Bubbles weren't the usual amount as should. Also, we ordered latee but instead got milk tea. please be careful with the orders or else you will lose customers! read more

Gong Cha - Bubble Tea Near Me - New York, New York

I don't come here too often as I crave fancier boba like The Alley and Yi Fang, but I know many of my friends come here to get everyday drinks. I see Gong Cha as a part of the boba shop group that is somewhat reasonable but doesn't taste cheap. Last time I was here, I tried the milk foam green tea. I should've asked for a semi-circular lid before they sealed the cup, but the drink tasted best when the foam and green tea was mixed together well. I haven't tried many drinks here so I'm looking forward to discovering my favorite flavor. read more

Boba was good, service was fair, drinks themselves were fine. It's pretty much what I expect from Gong Cha, which is good. Their selection of drinks is relatively limited to what I'm used to seeing at most other Boba spots. I got the strawberry green tea with 30% sugar, but it still seemed sweeter. Maybe bc of the strawberry preserves? The bits of strawberry in it were yummy. But maybe I'd get no sugar next time, since it's already in there. Tasted a little like artificial flavoring, but I could be wrong. read more

Gong Cha - Strawberry green tea with Boba, and lychee oolong tea with coconut jelly - Bubble Tea Near Me - New York, New York

Coming to a Gong Cha close to Times Square, I didn't expect it to be as wonderful as it was. This Gong Cha is very small, probably only fitting 10 seated people at most and 5 people in line at most. However, that's okay because the employees are efficient in making each drink. I noticed no one was in line, and when I got my order, I probably only waited about a minute before my drink came out! I ended up ordering a large brown sugar milk tea with boba and 70% sweetness. Gong Cha is definitely not skimping out on boba tea, as it came in a huge cup! This is more than adequate for splitting between two people or one very thirsty boba tea connoisseur. The boba was chewy and sweet! The tea itself tasted authentic, despite it coming out so quickly as some powdered drinks do. I would definitely come back here if I am in the area! read more

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I love their Boba because their employees are very nice. There are also so many options of toppings. I would highly recommend as well to anyone for first time opportunities. There memberships are a nice idea so a shout out to the person for the idea. read more

Founded in Taiwan with authentic bubble tea- check Includes flavors like Lemon Ai-Yu with white jelly -check Places like this make me wish I could move to New York -check If you need a quick beverage or snack, definitely stop in. You can customize sugar and ice levels, which is the mark of a true boba establishment. Yum! read more

Gong Cha - Bubble Tea Near Me - New York, New York

This is such the worst bubble tea store service ever in mid town area . Because the counter person ruins my whole experience. He is super rude and angry to costumer and rolling his eyes to people. I was not expecting to walk in. My friend and I just want to try. I order the medium milk tea with bubble and low sugar . And the person in the pic order it wrong with no sugar and when I know it right the way and I just try to tell him , he made the mistake with low sugar " and he suddenly become angry and feel like I am a trouble maker and yell out " why don't you tell me early and told me 30%" and he start to rolling his eyes . And start to shout out like " I am trying to tell u how to order if you don't know blah blah blah. I was like shocked and completely wordless . How could u treat the people like this. When we got our drink, they made it wrong again . Sigh, Don't ever waste time here. There are many good tea or coffee store around. Seriously avoid this place . read more

Gong Cha - This counter person arguing with costumer and even yelling me back. Very rude . - Bubble Tea Near Me - New York, New York

I rarely bother to write a review but this review is necessary. I ordered a caramel chocolate Boba tea in the Woodbury Commons, NY store. All it was was water with a hint of chocolate. I complained and was told that's just how they make it. I asked the manager if I could exchange it for something else and was told I'd have to pay for it. She was very rude and unhelpful. I left the drink there. Terrible product Terrible customer service. Stay away! read more

It's nice to have a Gong Cha location that is a good nearby alternative to the cramped, crowded one in Koreatown! I asked about the white pearls' texture because I wasn't sure about whether to get white or regular pearls, and the woman behind the counter gave me a sample of the white pearls. (She then said something to her coworker along the lines of "she was going to ask about the whole menu," which sounded like it was about me--not very nice, but maybe she had to justify it?) I decided against the white pearls as they weren't chewy and were more like nata jelly and got passionfruit green tea with 30% sugar, less ice, and bubbles. It was quite good, but I don't think it was well mixed. I got a really sweet mouthful of syrup at maybe my third sip and then swirled the straw around to mix the tea, but my drink was considerably less sweet and flavorful after. I guess the teas aren't really mixed here, so be sure to shake your drink before putting in the straw! read more

4/5 because The drink is good, and consistent every time It arrives reasonably quickly There is a pretty long line here sometimes so expect a good wait even with less than 10 people The place is pretty clean Small seating area, but it's kinda cramped so not a great spot to hang out, better off at Bryant Park The service is friendly The price is average for what you get Nothing that really makes it somewhere I want to go out of my way for, but if I'm a block away I'll walk over here for a cup It's consistent and hits the spot and there aren't many other (better) options in the immediate area so it's your best bet for a solid tea Don't come here expecting to get wow'd But you also won't be disappointed by what you do get Soy milk option is a nice plus Would recommend for a refreshing drink during work read more

Gong Cha - Green Milk Tea with White Pearl - Bubble Tea Near Me - New York, New York

My favorite coffeehouse, ever. You really can't go wrong with any of the items-- drink or food-- on the menu (I live in the block right next to it, so I've been coming here since the day this place opened), the atmosphere's super chill and warm, and all the staff members are super nice. read more

Gong Cha - Bubble Tea Near Me - New York, New York

Small location in nyc. I got the matcha latte with herbal jelly and pudding- regular sugar- not realizing it was 70% sugar! It was so sweet! Also, the matcha flavor was a bit too powdery for me. The sugar part was my fault but I think their drinks may be really sweet anyway because I tried my friends lychee oolong tea with 30% sugar and that was also really sweet. I didn't finish the match latte. Not sure if I would be back. Service was good and quick. Location has some tables and bench/chair seating. read more

Gong Cha - Matcha latte with herbal jelly and pudding. Lychee Oolong Tea - Bubble Tea Near Me - New York, New York

The best of the best boba in town. Love all the gong cha franchises and the services is always amazing read more

Gong Cha - Chai Tea Latte - Bubble Tea Near Me - New York, New York

Dontcha want some Gong Cha? Asked myself that darn question everyday I was in NYC. So I shrugged and gave in. I love boba like a fat kid...loves boba. * GET - Anything on their menu. Their tea is top notch. Boba always consistent! Not too mushy, never uncooked. We had / tried black milk tea, oolong milk tea, Jasmine green milk tea, boba, and grass jelly adds. * YES - Friendly fast service * YES - Small shop: few high-top tables for seating inside, few bar seats aligning the window * YES - Easy to find, just past the corner of Pret a Manger * FYI - Accepts credit cards * FYI - Opens 11am and closes 10pm most-days read more

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