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Hey Tea is good for the fruit tea, but honestly, they have a serious backup at the counter when trying to pick up orders. There's not enough space on the monitor to show all the numbers so the person doing the final touches keeps getting interrupted by people asking about their orders. They need better organization.
I walk past Heytea all the time and decided that a friend and I should go in for a matcha and a mango tea. I had the mango tea, and it was made with real fruit that was very chunky and liquefied at the same time. I didn't try the matcha, but my friend assured me that it was good. She tried my drink, and we agreed on the taste. This place is more pricey than I thought for what you're getting, but it is a tourist destination, so the price goes toward paying the employees and rent. As far as service, it was relatively so-so -- I waited like 10 minutes to get my tea. The ambiance is pretty crowded. This place gets crowded a lot. Other tea spots that I know of in Queens and Brooklyn are relatively faster. I understand this is Midtown, so you know the service will be packed, but there's no way to properly sit down. You'd probably have to sit across the street where there are public seats. In terms of the place itself, you can count out indoor sitting -- it's not available.
Stopped by Hey Tea while in the area and it was the best decision my friend and I made before hitting the subway. My milk tea with boba was just perfect. They automatically selected lower sugar for the drink (the perfect option) and a great flavor. The matcha was also lovely. Our drinks came out within 5-10 minutes and we were on our way. There isn't any sit down space, so you'll need to bring your drink to go!
I just had an awful experience here. I waited in the line, tried to order the most basic milk tea which somehow they were out of midday on a Saturday. So I order the jasmine tea and ask for boba which somehow a bubble tea place runs out of boba?? So I pick up my drink and see a bunch of different drinks with boba so I ask the other girl and she says they aren't out of boba..... I ask her if she can simply add boba to my drink and she goes "you'd have to get back in line which was out the door. Absolutely unacceptable will not be back. Also girlie thought I must need to lose weight cause when I said I'd take it regular she gave me my order with less sugar
Rating: 3.8/5 [take out] HEYTEA was running a BOGO deal on their matcha coconut drinks, so we had to stop by on our way to lunch. They had three options: Matcha Boba Coconut, Coco-Foam Matcha Oat Latte, and Cloud Coconut Blue. Unfortunately, they were out of boba by the time we arrived, but we went ahead and ordered anyway. The shop itself is small and pretty busy, with some people waiting outside. Despite the crowd, the drinks came out pretty fast (less than 10 minutes). Matcha Boba Coconut ($7.99): Really good! The coconut milk jelly was sweet and tasty, and the drink itself was refreshing on a hot day. Would recommend. Coco-Foam Matcha Oat Latte ($7.99): A miss for me. It tasted watered down and wasn't sweet, so I was only able to drink half of it. To be fair, the ice and foam melted on our walk to Bryant Park which is probably why it was watered down.
Best boba ever. There is supposedly a hype about HeyTea in New York, and I can see why. Their boba's are spectacular! I've never finished a large thing of boba on my own so fast, or daydreamed about it back at home from visiting. HeyTea is a busy boba place. What I love about them is that their worker waits for you in front of the line to take your order (not behind the counter). It almost feels more personal, and they are super friendly about helping you make your choice. When I thought about switching my drink (because one original boba had like 800 calories!), the worker explained I can get it without sugar and it'll still taste good for fraction of the calories. Boy, was he right! My friend got their Jasmine tea, and that was probably the best drink there. And the good thing is that there is HeyTea back at home in OC! Thank you, HeyTea NY, I will be back next time!
I think the evolution of bubble tea is FASCINATING. I am in awe of this place and want to go back (please open one in Chicago!) This is not your powder-mix bubble tea spot (tbt to the early 2000s) or even kung fu tea (I mean, I used to call it Tapioca bubbles). I haven't craved milk tea in a long time because I'm only exposed to these types of places, but I'm so glad I tried Heytea! The whole operation is cool to watch - the cashier was so friendly and explained each drink to us - and the assembly of the teas were so efficient. We got the coconut mango boom and the matcha cloud coconut blue, and OMG IT WAS SO GOOD. There were pieces of mango and coconut respectively in our drinks - it was so refreshing to have on a hot NY day. Pro tips: -Even at 0% sweet, the matcha cloud coconut blue was sweet, so I'd recommend lowering the sugar content
3.5 / 5.0 - I tried HeyTea for the first time earlier this month and became so hooked I had to go again. This was my first time at this Broadway location, near the Times Sq - 42 St station and Bryant Park. There was no seating inside, with just a small standing area for order pick-up. You can order at the counter, on their kiosk or online. At this location, the staff was not very friendly and did not seem to be interested in taking orders. I was ordering on the kiosk so it was ok, but they didn't give the best impression. The drink itself was delicious--I ordered the Supreme Brown Sugar Boba Milk Tea ($7.99+), with less ice and less sugar, which was still pretty sweet. Based on the service, this wouldn't the first location I'd choose for HeyTea, but if you're just picking up your order and don't care about the service, maybe it's ok.
This line is never as long as the one near Herald Square, thankfully! The drinks are just as good though. Coconut mango boom I would not recommend getting below 70% btw! It's good but not great like it usually would be. Blue matcha (or coconut) cloud was so good! The matcha cream was such an interesting take but it paired really well with the coconut milk.
Overall: A // 5 stars Updating this review for Times Square location to give a more accurate reflection. My comments about the Mango Grapefruit boom is still valid in that there's too much content in it such that it's not a good drink. However, literally any other drink on their menu is much better including these two new ones. (Obviously, the Mango Coconut Boom is still great.) (Crisp Grape Boom: A+) - Great drink adapted from their pop up menu that is unique and not offered by rival chains. Love the usage of grapes from the juice to the topping that makes this a very nice drink in a way that differs from the beloved Mango Coconut Boom. (Hot Jasmine Tea: B) - Sometimes you just want a hot tea and its great they offer this option quite cheaply. It does take much longer to make since drinks are made in batches, and the tea is put in their plastic cup, which is not ideal, but its better than not having it offered like some other shops. Food: +2 Presentation: +1 Price: E Atmosphere: E Service: E Menu: +1 Overall: Insta/Yelp/Beli/TikTok: @amei_eats
The place in someways feels like a lab crossed with a coffee shop, plus I saw two employees wearing what looked like lab coats, so I get that vibe. Plus the vials of tea leafs and blends reminded me of pot shop in a way. I got crisp grape boom slushy, very fresh and not overly sweet, plus got love fresh crushed grapes at the bottom. Just a bit of advice don't do cash here, I paid with cash and man the guy behind the counter made a proformace of it.
Out of all the cheese foams I've tried at HEYTEA, pistachio cloud might be my favorite. It's sweet and savory, smooth and nutty, and it enhances the floral note of their high quality king jasmine milk tea. And I just unlocked a secret hack: You can order the pistachio cloud (or any clouds!) separately, freeze it, and turn it into homemade pistachio ice cream. It tastes way better than store-bought pistachio ice cream (and cheaper!) This is my go-to HEYTEA location since it's close to my workplace. The staff are helpful and the drinks are usually ready within ten minutes even during lunch hours. read more
We stopped in last weekend for a "quick" drink order - which wasn't very quick. However, the people working there need to be awarded because they were working on 45 drink orders at that time! And in our 20 minutes of waiting, the number did not drop. We got a Coconut Mango bloom and a Matcha Cloud - I do like the option of customizing ice and sugar levels - but I think there's no option to use a milk alternative for the milk based drinks. Both drinks were good - I personally preferred the coconut mango one. There's barely any space inside to wait - maybe that's why, online order and picking up is popular. read more
Hey Tea is good for the fruit tea, but honestly, they have a serious backup at the counter when trying to pick up orders. There's not enough space on the monitor to show all the numbers so the person doing the final touches keeps getting interrupted by people asking about their orders. They need better organization. read more
I walk past Heytea all the time and decided that a friend and I should go in for a matcha and a mango tea. I had the mango tea, and it was made with real fruit that was very chunky and liquefied at the same time. I didn't try the matcha, but my friend assured me that it was good. She tried my drink, and we agreed on the taste. This place is more pricey than I thought for what you're getting, but it is a tourist destination, so the price goes toward paying the employees and rent. As far as service, it was relatively so-so -- I waited like 10 minutes to get my tea. The ambiance is pretty crowded. This place gets crowded a lot. Other tea spots that I know of in Queens and Brooklyn are relatively faster. I understand this is Midtown, so you know the service will be packed, but there's no way to properly sit down. You'd probably have to sit across the street where there are public seats. In terms of the place itself, you can count out indoor sitting -- it's not available. read more
Stopped by Hey Tea while in the area and it was the best decision my friend and I made before hitting the subway. My milk tea with boba was just perfect. They automatically selected lower sugar for the drink (the perfect option) and a great flavor. The matcha was also lovely. Our drinks came out within 5-10 minutes and we were on our way. There isn't any sit down space, so you'll need to bring your drink to go! read more
1 month ago
I just had an awful experience here. I waited in the line, tried to order the most basic milk tea which somehow they were out of midday on a Saturday. So I order the jasmine tea and ask for boba which somehow a bubble tea place runs out of boba?? So I pick up my drink and see a bunch of different drinks with boba so I ask the other girl and she says they aren't out of boba..... I ask her if she can simply add boba to my drink and she goes "you'd have to get back in line which was out the door. Absolutely unacceptable will not be back. Also girlie thought I must need to lose weight cause when I said I'd take it regular she gave me my order with less sugar read more
10 months ago
Rating: 3.8/5 [take out] HEYTEA was running a BOGO deal on their matcha coconut drinks, so we had to stop by on our way to lunch. They had three options: Matcha Boba Coconut, Coco-Foam Matcha Oat Latte, and Cloud Coconut Blue. Unfortunately, they were out of boba by the time we arrived, but we went ahead and ordered anyway. The shop itself is small and pretty busy, with some people waiting outside. Despite the crowd, the drinks came out pretty fast (less than 10 minutes). Matcha Boba Coconut ($7.99): Really good! The coconut milk jelly was sweet and tasty, and the drink itself was refreshing on a hot day. Would recommend. Coco-Foam Matcha Oat Latte ($7.99): A miss for me. It tasted watered down and wasn't sweet, so I was only able to drink half of it. To be fair, the ice and foam melted on our walk to Bryant Park which is probably why it was watered down. read more
Best boba ever. There is supposedly a hype about HeyTea in New York, and I can see why. Their boba's are spectacular! I've never finished a large thing of boba on my own so fast, or daydreamed about it back at home from visiting. HeyTea is a busy boba place. What I love about them is that their worker waits for you in front of the line to take your order (not behind the counter). It almost feels more personal, and they are super friendly about helping you make your choice. When I thought about switching my drink (because one original boba had like 800 calories!), the worker explained I can get it without sugar and it'll still taste good for fraction of the calories. Boy, was he right! My friend got their Jasmine tea, and that was probably the best drink there. And the good thing is that there is HeyTea back at home in OC! Thank you, HeyTea NY, I will be back next time! read more
I think the evolution of bubble tea is FASCINATING. I am in awe of this place and want to go back (please open one in Chicago!) This is not your powder-mix bubble tea spot (tbt to the early 2000s) or even kung fu tea (I mean, I used to call it Tapioca bubbles). I haven't craved milk tea in a long time because I'm only exposed to these types of places, but I'm so glad I tried Heytea! The whole operation is cool to watch - the cashier was so friendly and explained each drink to us - and the assembly of the teas were so efficient. We got the coconut mango boom and the matcha cloud coconut blue, and OMG IT WAS SO GOOD. There were pieces of mango and coconut respectively in our drinks - it was so refreshing to have on a hot NY day. Pro tips: -Even at 0% sweet, the matcha cloud coconut blue was sweet, so I'd recommend lowering the sugar content read more
5 months ago
IMO, worth the hype. I love coconut mango bloom. They always have deals so try it whenever there's a deal but beware of the wait whenever there are deals. read more
3.5 / 5.0 - I tried HeyTea for the first time earlier this month and became so hooked I had to go again. This was my first time at this Broadway location, near the Times Sq - 42 St station and Bryant Park. There was no seating inside, with just a small standing area for order pick-up. You can order at the counter, on their kiosk or online. At this location, the staff was not very friendly and did not seem to be interested in taking orders. I was ordering on the kiosk so it was ok, but they didn't give the best impression. The drink itself was delicious--I ordered the Supreme Brown Sugar Boba Milk Tea ($7.99+), with less ice and less sugar, which was still pretty sweet. Based on the service, this wouldn't the first location I'd choose for HeyTea, but if you're just picking up your order and don't care about the service, maybe it's ok. read more
This line is never as long as the one near Herald Square, thankfully! The drinks are just as good though. Coconut mango boom I would not recommend getting below 70% btw! It's good but not great like it usually would be. Blue matcha (or coconut) cloud was so good! The matcha cream was such an interesting take but it paired really well with the coconut milk. read more
Overall: A // 5 stars Updating this review for Times Square location to give a more accurate reflection. My comments about the Mango Grapefruit boom is still valid in that there's too much content in it such that it's not a good drink. However, literally any other drink on their menu is much better including these two new ones. (Obviously, the Mango Coconut Boom is still great.) (Crisp Grape Boom: A+) - Great drink adapted from their pop up menu that is unique and not offered by rival chains. Love the usage of grapes from the juice to the topping that makes this a very nice drink in a way that differs from the beloved Mango Coconut Boom. (Hot Jasmine Tea: B) - Sometimes you just want a hot tea and its great they offer this option quite cheaply. It does take much longer to make since drinks are made in batches, and the tea is put in their plastic cup, which is not ideal, but its better than not having it offered like some other shops. Food: +2 Presentation: +1 Price: E Atmosphere: E Service: E Menu: +1 Overall: Insta/Yelp/Beli/TikTok: @amei_eats read more
The place in someways feels like a lab crossed with a coffee shop, plus I saw two employees wearing what looked like lab coats, so I get that vibe. Plus the vials of tea leafs and blends reminded me of pot shop in a way. I got crisp grape boom slushy, very fresh and not overly sweet, plus got love fresh crushed grapes at the bottom. Just a bit of advice don't do cash here, I paid with cash and man the guy behind the counter made a proformace of it. read more
1 year ago
This place seems so modern with their automatic drink robot mixer and also the order numbers and expected wait time projected on a screen. Came here post dinner and was able to get our drink within 5 minutes of ordering it which was great! We ordered the Brown Sugar Boba Oat Milk and it was delicious! First of all, I was a bit thrown off by the fact that the drink didn't automatically come with oat milk as it was literally in the name. You had to pay $1 extra for oat milk instead of whole milk but the drink itself was great. I liked that it wasn't caffeinated and the oat milk flavor was very evident. Also, I think in the future warm milk "tea" is now my new favorite temperature because it made the boba very chewy and easily digestible. I also loved the finishing of the drink as there was almost this sweet cream flavor on top. Overall, fantastic place for milk tea in Midtown. read more
While strolling the streets of Manhattan, my gf and I were craving some nice milk tea and matcha, and what better place to get milk tea than HeyTea! They have two ordering options in store - you can either wait in line at the counter, or do what we did and utilize the kiosk. The ambiance was pretty traditional of a Taiwanese based milk tea parlor, and I will have to say they were pretty full of people - so if there's a line just know you'll have to wait for a bit. I love that there's a monitor to show you that your drinks are being made, helps with the customer journey :) read more
Love HEYTEA! The moment you step into any store you're met with a delicate and floral fresh scent (they should consider selling it as a room spray or candle), which instantly puts you at peace. Came with a friend on a rainy day and there wasn't too bad of a line- we got the grapefruit boom and triple supreme matcha latte, each our fav drinks. The matcha was soft and yet strong, with the perfect light creaminess and matcha jelly inside. Absolute heaven! read more
1 year ago
Came here during lunchtime and it wasn't too crowed though the staff was busy with preparing orders. The hot (more warmish than extra hot) was put in a plastic cup which is the same as the cold drink. Matcha is on point, didn't realize taste the jasmine. There is a easy way to rotate the sliding lid. I was welcomed as soon as I entered the door. While I was waiting for the kiosk, which was being used, I examined the menu. Decided on a hot matcha jasmine drink. As I only ordered 1 drink, I opted out of a paper bag. Afterwards, I waited for my number to be ready on the screen and waited for my drink. The hot (more warmish than extra hot) was put in a plastic cup which is the same as the cold drink. Matcha is on point, didn't realize taste the jasmine. There is a easy way to rotate the sliding lid though I always forget. Will be more adventurous next time with my order. read more
Craved some boba while visiting New York and found this place! It was super busy when me and my boyfriend got there so we knew this place had to be good. He got his brown sugar milk tea with boba and I got this matcha coconut with sago and coconut jelly and all I can say is WOW!! There's no seats available inside so after ordering you're forced to just stand and watch them make drinks but everyone works so hard your drinks get out in no time! It's well decorated for how small it is inside too. read more
Did the bogo event. Ordered online and said the wait was about 33 minutes when in reality the wait was a whole hour. Next time I won't make the same mistake and just wait til the app updates the wait to 10 minutes before heading to the store. The drink met my usual heytea standards. The store was jam packed for sure. read more
Super yummy drink! I got coconut mango boom. You can order through the app and wait for your order to be called. Recommend doing it early so you don't have to wait long!! Staff works hard and tries to get people out as quickly as possible! read more
11 months ago
You already know I had to hit up hey tea again while I was back in New York. They literally have a location everywhere. We went to their broadway location and this time I just wanted their black milk tea. They had the 3 hole straws like Molly tea did so I used that to make the drink last longer again. Their black milk tea was actually pretty strong but with a good blend of sweetness. I really enjoyed it and basically inhaled it. Idk if I would go to it over other places due to the price though. I didn't get a chance to check out their hey tea lab. It was very packed when we walked past it read more
19 days ago
1 year ago
This place is okay. There are a few locations in New York actually and I had been wanting to try it. There is only one kiosk at the back of the store and it's impossible to figure out who's in line and who's waiting for a drink. Decided to use the QR code but it makes you download the app and then order a drink which takes a lot of time. Ordered the signature creme brûlée boba fresh milk and the app is pretty high tech. It told me I had 55 people in front of me and that I would need to wait 20-25 mins. Eventually my number popped up on the screen that says it's ready so I was able to get my drink. Boba was soft and chewy and flavor was good. Would only go back if wait wasn't as long. read more
1 year ago
It's packed inside, and while it's spacious, there's not many places to sit for the amount of people usually crowding inside. Orders aren't produced the fastest; took about 20 min for my order, which isn't egregious, but I'd try to order online rather than in person. The mango coconut sago, which is refreshing and sweet, is my go-to order. Not crazy expensive either. read more
11 months ago
I had a wonderful time at HEYTEA, where the bubble tea was smooth, refreshing, and perfectly balanced in flavor. The cozy atmosphere and friendly service made the experience even more enjoyable. read more
9 months ago
I really liked this Heytea location. The drink I usually get, the coconut mango boom boom, tasted extra fresh and balanced here. The fruit flavors were vibrant and paired so well with the creamy texture. The line was long, as expected, but it moved fast. Consistent and high-quality drinks every time make this one of my favorite boba chains to stop by when I am in the area. read more
1 year ago
Situated between Times Square and Herald Sq, along Bdwy so easy to get to. Ordered via the app - can earn rewards/discounts; easier to customize order but a busy location so longer wait while standing outside. Good drinks still. read more
Usually, I don't see too much of a difference between the boba tea shops I visit. Some places may be more gimmicky or use more expensive "fresh" ingredients, but the taste is more or less the same. HeyTea uses simple quality ingredients to achieve a drink that is very simple in concept, but tastes much better than others. Not relying on gimmicks but rather great fundamentals, HeyTea achieves a drink that doesn't overpower and allows you to enjoy the drink for what it is. The cloud mango drink, in particular, was especially good, I would recommend you try this one. read more
1 year ago
I had their mango tea and it was so fresh and delicious! I ordered delivery but it was handled with care. read more
11 months ago
I went for the pre blackpink concert bogo off the matcha drinks, it was sooo busy & loud so the barista wasn't able to hear my order and made the wrong one. I told them about it and they remade it for me immediately despite how busy they were! That was very kind and I'm very happy that I was able to get what I originally ordered! As per usual, the drinks were amazing, thank you! read more
Pros: I usually come here for the Mango Bloom, but this time I tried the Coco Matcha Jasmine Tea. It was surprisingly delicious and had a perfect balance of matcha & jasmine. I don't typically go for this drink, but it was definitely worth a try. Honestly, all of their drinks are delicious--you really can't go wrong with anything! The portion sizes are also a good amount. I could probably share with another person. Cons: The line is consistently long whenever I visit. I'd recommend setting aside at least 20-25 minutes, or even longer if you're visiting during weekend rush hours. read more
Heytea is the latest craze in NYC, so of course I had to check it out! If you order in-store or at the kiosk, it's actually a bit cheaper than ordering online. The place gets really busy, especially during peak hours. I went with the Cloud Jasmine Tea--super refreshing and topped with their signature cheese foam, which is creamy and slightly salty that balanced the drink perfectly. I also added the bobo pops which was great combo! I'll definitely be back to try the fruit teas next! read more
To be honest, it definitely was not my favorite Boba that I've had. I think it looks very aesthetically, pleasing, and the flavors that they have are interesting sounding, but I definitely think the hype is way too big for what the taste actually provides. It is very popular and the line to wait for Boba was very long, but also efficient. I had brown sugar milk tea and it just wasn't my favorite. But that's just my opinion! I would go back to try something different and more adventurous because I feel like I kept it safe. read more
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Heytea - bubbletea - Updated July 2026
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