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Surreal Creamery

4.3 (481 reviews)
Updated over 3 months ago

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Recommended Reviews - Surreal Creamery

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Sundae
Hannah K.

Great ice cream with lots of gun combinations of toppings! You come here to go over the top and have a sugar fest not your simple scoop. Fast service, small inside, but you may be able to grab a seat or go walk around.

Nicole S.

The ube flavor was unique and delicious! Love the twist on ice cream flavors. Good choice of toppings. O

Susan G.

The ice cream/cake jar is definitely aesthetic and Instagram-worthy. My friend and I both opted for the ube flavor, and I thoroughly enjoyed the taste of the ube ice cream. I love that you can customize your dessert with different flavors and toppings. The staff was super friendly, and I'm looking forward to trying their boba drinks next time.

Flotea Brown Sugar Bubble Tea and Earl Grey Ice Cream
Lien L.

If you like tea and you want ice cream this is the place to go. Though it may initially seem on the pricey side, all their servings are huge and they really fill everything up. I'm partial to their floteas, essentially a boba tea ice cream float. I split their earl grey brown sugar boba with my kid and she asked me... when does the ice cream end?!? It doesn't! They put milk tea and boba on the bottom and generously fill the cup up with no weird empty space or middle space filled with ice (I know yuck- that def has happened). It's just pure tea and ice cream. I've gotten the matcha flo tea before but I got the brown sugar one this time- I think I prefer the matcha more. Workers are super friendly and the space is clean.

Jess W.

Someone please tell me why this bright blue soft serve liquidates faster than Lehman Brothers in '08. Everything is fine and dandy for two minutes; suddenly, there's turquoise streams of sugar water streaming down my hand as I'm frantically trying to limit the damage by wolfing down the ice cream. I'm no longer smiling and enjoying yourself. I'm in the fight of your life against this beast, aptly named "Monster Cookie Ice Cream". Also, there's just something comical about seeing abandoned splatters of bright purple and blue ice cream on the block leading up to Surreal Creamery. It's like a tribute to the victims who were defeated by this $10 scam.

Maria M.

Have loved this icecream since i moved to NYC few years ago. Their servings are good size. Must try! There isnt much indoor seatings but great to pickup and walk around the neighborhood.

Earl Grey Ice Cream + Brown Sugar Boba Drink thing
Jonathan K.

Got the Brown Sugar Bubble Tea Earl Grey Vanilla Ice Cream. The final product was no joke bigger than my head. That was absolutely amazing. Easily sharable for 2 people (also super sweet, so probably want to split it). For the price for 2 people, this spot is super affordable and delicious. Also makes for a great picture. Ice cream is good, kind of like fro-yo texture, so don't expect real ice cream scoop (like McDonald's ice cream, but Earl Grey flavored). The boba at the bottom is chewy and good (also not the best you'll ever have). Overall, none of the individual parts are the best things you'll ever taste, but for the massive size, great presentation, and getting both Ice Cream + Boba + Milk Tea all in one order, I loved it. Quite the blend, and would definitely go back to share with others.

Know Your Roots Jar Special and Nom Nom Cookie Jar Special
Theresa L.

Stopped in after dinner and this did not disappoint! The servings are HUGE!! It's a pretty good deal, considering you'll probably have leftovers. Pro tip: ask for a lid for the mason jar! After ordering, there was no wait and the soft serve came out after less than a minute. The shop is decorated with lots of Asian decor and plants. I had the Taro Jar, and it was delicious! The taro flavor was very fragrant, and the graham cracker topping was the perfect pairing. I would definitely come back to try some of the other flavors!

Outside
Xavier I.

When searching for the best ice cream in New York via yelp, surreal creamery popped up. The place is definitely popular, I had to wait in a smallish line to be able to get my ice cream. I ended up getting a customized mason jar with vanilla ice cream, Oreos, chocolate syrup, Cocoa Puffs, and whip cream (12.25$). The mason jar creation was pretty good with a unique and interesting appearance (plus you're able to keep the glass jar they give you). Overall, It's a solid location that I would definitely recommend for a sweet treat.

Absolutely loved this place! The ice cream is rich, creamy, and full of flavor I tried the Taro Bubble Tea and Matcha Ice Cream
Jelica S.

Absolutely loved this place! The ice cream is rich, creamy, and full of flavor--you can really taste the quality. I tried the milk tea too, and it was perfectly balanced, not too sweet, and super refreshing. And the service is excellent.

Brown sugar boba with earl Grey vanilla ice cream
Chithra V.

Wonderful boba and ice cream place which I haven't visited so far on McDougal. Their cup size is so big for boba that can't be finished in one go. Got the brown sugar boba with earl Grey vanilla ice cream. Here's the thing, Vanilla ice cream is so common but the earl Grey vanilla flavor is new and yummy. Tastes very much like the tea. Also this is a very small place and there's only a bench available inside with no stools. Service was good.

Nom Nom Cookie Jar Special
Frank H.

I must preface that this dessert spot rating can vary drastically by person based on what they're looking for. Surreal Creamery does a great job of delivering a lot of ice cream in an aesthetic way (would recommend the mason jar for the aesthetic)! However, for me it's a bit surreal to think this desert is meant to be finished by 1-2. It's a lot - food coma inducing 1/3 of the way in. Frankly, I was pretty full after eating the top part that extended past the mason jar...The ice cream itself and the other elements are all fine/tasty (not the best and not the worst in flavor). For my preferences, I'll probably stick to other ice cream spots in the area.

Matcha Bubble Tea and Taro Ice Cream
Magdelyn G.

Oh I love matcha and this place had the best matcha ice cream. The portions are huge. Definitely could've just gotten one for me and my fiancé and not 2 like we decided. The ice cream was put together really fast. The place is small and there is no seating. So it's definitely ice cream to go. It's in the middle of the city so you can just take a nice walk or sit in your car. The decor was very nice. This ice cream literally sent me into a food coma. I tucked myself into bed as soon as I got home and woke up the next day clueless as to what happened. One of the best ice cream I've had and will definitely get it again on an empty stomach.

Taro Bubble Tea and Matcha Taro Swirled Ice Cream

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1 year ago

Quaint shop. No place to sit. Difficult determining how and what to order as the menu was not clear. Huge portions. Friendly staff.

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Surreal Creamery Reviews in Other Languages

Ask the Community - Surreal Creamery

Indoor dining available?

Yes, but only a couple of chairs.

Do they have vegan options?

From what I've been told all there milk teas are made with a dairy based powder. But they sometimes have a non dairy ice cream.… 

Are there vegan menu options?

Went there the other day and was told that ALL the milk teas are made with milk powder, so none of them are vegan. They do sometimes have a vegan almond ice cream though.

Do they give you the mason jar cap?

Yes

Will the vegan soft serve option be made permanent?

When I asked the worker they said it is permanent as of now. So no guarantees.

Do they have dairy free options?

Their Instagram recently said they had dairy free almond soft serve

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3.8(457 reviews)
0.8 mi•Midtown West
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It was the grand re-opening this weekend! They had a BOGO deal. This was one of my favorite…read morelocations. It's right between Herald Square and Times Square. This location is more spacious than the nearby one on W32nd. It has a few tables. There's also a standing ledge table by the window. I got the black milk tea with boba, hot. I was able to adjust the sugar level. Good tasty tea. This was my favorite drink here. My other favorite is the iced honey green tea with milk foam, especially in the summer days. I also got the onigiri, but that didn't taste so good. The rice was hard. I don't recommend that. Maybe get the bubble waffles. I had a sample and they were pretty crispy. Great place to stop by for some boba tea and snacks. Staff were very nice.

Was here for their grand reopening!…read more The location looks refurbished and clean. There is a few spots to sit and overall has a new Boba shop vibe. It's nicer than many of the other Gong Chas in the city. The team was super friendly but there were people from corporate there so they might have felt the pressure. Nonetheless the were nice and accommodating. They have kiosk where you can order but one was already not working. Not a great look when it was their grand opening. They have tasty drinks with lower prices than other shops. The drinks were done a bit slower than expected but it was only like 7 minutes. I got some onigiri and it was quite stale. The rice was hard and cold. It felt like it had been left out for a while. The packaging also got stuck. Overall good Boba shop for drinks but not food.

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Pinkberry

3.3(565 reviews)
0.6 mi•Koreatown, Midtown West
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Great flavor options and they also have a vegan option. Love this since my son has a dairy allergy…read more We like to come here from time to time. Love the topping options and the service here too. It's a small location, but a good one.

i don't normally leave bad reviews, but this location was extremely disappointing…read more i love and frequent pinkberry often back home in socal, so i was excited to get a taste of some good froyo in nyc. when we walked into the store, i noticed how hot and stuffy it was in there. there was a line of about 4-5 people in front of us when we first entered, but it just kept growing as time passed til it was literally packed to the door. the table i waited at was also sticky and had trash and toppings dried on it. my boyfriend ordered for us - we got a small cup of froyo and an order of dragon berry tea. he waited around 15 minutes only to notice the cashier hadn't given the other workers his order receipt, so the people behind him in line were receiving their orders first. when he ordered the tea, one of the workers had told him that he couldn't order it because they were out of some ingredients, but another worker corrected her and told her not to tell customers that they're out, just cuz she doesn't know how to make it. seems like there is an issue with improperly trained staff. anyways, after waiting around 30 minutes for them to give us our order, we were disappointed by the amount of froyo we got. it was also melted by the time we got it. the tea was flavorless - just tasted like sour water. overall, was underwhelming and disappointing.

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Ho Ho Té

4.0(204 reviews)
1.4 mi•Theater District, Midtown West, Hell's Kitchen

Staffs were friendly. There are bubble tea, and food you can order from here. I ordered a regular…read moreKorean Hot Dog which was $4.99. There are tables and seats where you can sit and enjoy your meal here. Service: 4/5 Food: 4/5 Ambience: 4/5

My bubble tea crawl continues throughout NYC attaining my favorite default grass jelly loeng4 fan2…read more涼粉 choice topping. Ahh, grass jelly loeng4 fan2 涼粉 is my childhood favorite dessert and summons nostalgia! It is my mission to search for bubble tea businesses that offers grass jelly as a topping for my primary reason to patronize. It was abundant which filled one quarter of my medium sized drink. The grass jelly topping is New York City standard priced at $0.50 at least there is sustainability and a sense of normalcy. I requested regular ice, but the entire ice dispensed disappointedly melted and the drink became room temperate. Heat wave medium $6.00 Passionfruit green tea with grass jelly, 50%, light sugar. The drink alone was good quality. While scanning the electronic menu the drink names appear very comical and not business appropriate as well as this bubble tea business name Ho Ho Te. The sound speakers is boisterously loud blasting music directly at my face by the ordering counter. The cashier associate was 90% inaudible of her customer service questions due to the boisterously loud blasting music as I had to fight loud vs. loud by blurting loudly several times: "WHAT?" Why would a business intentionally place sound speakers in front of a ordering counter station where customers must communicate their food/drink orders? How can customers place their drinks orders with clear specific description/instructions only for the cashier associate to inadvertently obfuscate by misinformation because the message conveyed was utterly misinterpreted? Communication is vital for ordering and order fulfillment accuracy in the food service industry! The cardboard paper straws available are environmentally sustainable friendly for biodegradable and compostable. However, these cardboard straws taste AWFULl!! The drink selection is very limited menu compared with other bubble tea competitors. Disappointedly there is no Jasmine green tea on the menu. There are some food items. Takeout menus are available for grabs. Loyalty card is available which also serve as business card where the back is printed in gold foil. This business is very accessible by MTA NYC Transit at Port Authority 42nd Street's A, C, E trains and buses near the peripheral of Times Square.

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Summer Special: Slushes~ Mango, Lychee, Dragon Fruit and Strawberry, free cream cap!

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4.2(225 reviews)
1.5 mi•Greenwich Village
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Cute ice cream shop near WSP ~ Everyone's always super…read morefriendly and will explain the menu to you and the different combos. Flavors are good, light, different mix and match vibes ~ Def a SHARED experience though, it's a lot of ice cream if you get the mason jars. It's been hot lately so by the time we walked to WSP it was getting a little melty on the top swirls, so if you want an aesthetic pic ~ get it early on Found old pics from when we've gone before, apparently we like the chocolate the most!

I was really craving ice cream and stumbled across Surreal Ice Cream on Instagram!! the purple and…read moregreen swirl immediately caught my eye (usually a sign of matcha and ube or taro, which I love). The place itself is small but cute, and the service was honestly great, friendly and quick. Unfortunately, the ice cream didn't live up to the hype or the aesthetic. What looked like rich, exotic flavors ended up tasting like basic vanilla with food coloring. I was expecting bold, creamy matcha and ube or taro flavors, but it just tasted artificial and flat :( like a cheaper version trying to ride the wave of the trendy flavors. The portion size was generous, but I left feeling like I wasted my cheat day. It's definitely IG worthy, but tastewise, it missed the mark for me.

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