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Recommended Reviews - Hey Tea
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Located near my hotel in Herald Square! Quick service so you don't wait that long. Not much seating inside. You can order ahead online for pickup too. Take your drink and drink it while walking in Herald Square nearby or Bryant Park or a Broadway show. I enjoyed my hot Cloud longjing tea latte and their matchas also looked good, as well as their grab-and-go baked goods.
I ordered the Wicked matcha green tea and it was really good. The top of the drink had the word WICKED with black bits of dragon fruit seeds. It looked super cool! The drink was all pink and green and it was in a big size. I requested less ice so then I would get more in return. It worked out great because I took forever to finish and could enjoy my drink better that way. The HeyTea aroma inside the store never fails me. It smells amazing inside with the fragrance of strong tea leaves.
This HeyTea location, near Herald Square, was located near where we were staying in NYC. I passed by it many times to and from the subway station, so I noticed it can get very busy depending on time of day. The shop is small and there is not much space to stand in line or wait for drinks. There is very little seating, most people order for take out. There is no restroom for customers. As a tourist in an unfamiliar area, I find the lack of restroom for customers to be annoying in food or drink places. I was initially confused when I walked up to the screen showing the menu. I thought it was an interactive order kiosk because my usual store has one. I used my finger to swipe the screen and was surprised it didn't scroll up. LOL This location has a smaller menu and everything fits on one screen. My usual store has a larger variety of drinks on their menu. One of the workers walked up and asked what I wanted to order. The upside to having someone take the orders is that it is easier to customize the drinks. We picked up 2 drinks : Mango Grapefruit Boom (a slushie) and Oat Matcha Bobo. Both were very good! They offered a bag to carry the drinks out, and they have a special cardboard insert to help keep your drink upright the bag. I would come here again. The staff are friendly and efficient. It's a much better experience than another bubble tea shop I visited in the neighborhood.
Finally decide to give HeyTea a try and see what all the hype is about. Stopped by at 9am and they were closed, they don't open till 11am, not very convenient for a tea shop in busy Herald Sq. The line was long but went fast, cashier was very patient and knowledgeable, tea took an unreasonable amount of time. I ordered the matcha latte $7.99, it came with a matcha foam on top and mochi jelly. The latte was very good, good quality matcha! The jelly was a bit much, I would get without next time. Advance ordering available. Beautiful modern space which minimal seating, you can still smell the paint/ construction which was a little off putting. Wish yelp allowed 1/2 stars, I would rate a 3.5
Fresh, fruity, and refreshing drinks that highlight real ingredients. Food (5/5): The Coconut Mango Boom stands out with its use of fresh mango and rich coconut flavor. Service (4/5): Friendly and fairly quick, though it can get busy during peak hours.
All I can say is, none of the drink flavors here was appealing to me. I reluctantly tried the only option left that sounded mildly not terrible, grapefruit boom, and totally disappointed as well. Perhaps if you like the flavors it could be worth it but none of it matched my tastes and for $8 for a not very appealing drink didn't seem great. Very limited selection of drink flavors. Also be careful what you order, my friend who normally loves heytea got her favorite drink with added "cloud" and ended up being a totally different drink color/flavor and she didn't like it either. Either way, too crowded and way too long of a wait time. Overpriced and overhyped, better bubble tea chains out there!
I think HeyTea is not for me. I ordered the Cloud Crisp Grape and I did not realize it had a cheese cloud on it. That's on me for not knowing because the drink tasted just like what I would expect. It tasted like a slush and then a layer of cheese on top. I still drank the entire thing because these drinks are pricey. The service was pretty fast even though the line was long. There's not that many tables to hang out at, but this place feels more like a grab and go type of place.
I LOVE HEYTEA coconut mango boom!! One of my favorite drinks in the world. Triple matcha supreme with coconut jelly was good but honestly even maybe a little too bitter for me. Also it was just like a matcha latte with jelly. I will say there is EXTREMELY limited seating and EXTREMELY long lines at almost all times. When I went for the BOGO I waited for 30 minutes to order and then came back 3 hours later to pickup. Pickup was efficient though.
I'm a big big fan of Heytea Lab, but even without the experimental flavors, Heytea is a solid spot! I love their fruit teas, especially all the grape flavored ones!
The worst $10 ever spent. First off this location is insane chaotic. No one knows where the line starts and so many people waiting for their drinks just standing around. It took me an hour to get my tea. The interior speaks zen but it's a complete opposite. Shit show to say the least. I ordered Cloud Mulberry Strawberry with less ice. 40 minutes later I got a warm smoothie-like drink without the whipped cream "cloud". Honestly it was disgusting. So I asked them to remake it, especially because it was missing the foam cream on top. The associate refused to remake at first saying he wants to just put the cream on top of my disgusting warm drink but after chatting for a bit he finally agreed. I'm pretty sure he charged me extra $1 for that though. Okay... Now it's been an hour since I came into HeyTea and I finally got what I ordered. Second iteration of the drink was ok. No taste of strawberry just fuzzy mulberries floating into the straw. Texture-wise it was bad, taste-wise it was bad, experience was beyond bad. I will never buy their tea. They don't even come close to my fav fruit tea shop. And their attitude isn't customer focused, it more to just to rip off quick money and move on.
I really appreciate HEYTEA's curated and creative menu. I've never had a drink that I didn't like from here and I enjoy being able to recommend folks try their bevvies with confidence that no matter what they get, they're very likely going to really enjoy it. Their online menu is super cool too because the design/graphics team went crazy with their product images that beautifully display all the various drink components of each drink. Their mango boom is a fan fave for a reason and this is my go-to when traveling; I tend to use it as my benchmark for how good any specific location is. Another one I'd recommend is the triple matcha supreme. Their matcha mochi is such a unique texture and component that I've almost never seen in any other tea franchise's offerings.
Busy tea shop, they have a line that goes around the shop and lots of folks waiting to pick up as well as phone orders. The wall has a nice wood relief of the city and a small tea display. The busy-ness of a shop that is new, I suppose? The Supreme brown sugar milk tea and the original version - not sure what the difference is between the two - I selected the first (not original) and while it was ok after I mixed it up (real milk, slow cooked boba with optional less ice and less sugar), I've had better brown sugar bubble tea in the city. Lots of fruity and floral flavors on the menu, will try one of those next time if I pop in and it's not too busy... waiting 20min for a drink ordered at the counter was not a good use of time, but I wasn't going to order on any app, either.
Came here for an after dinner sweet treat and didn't leave disappointed! We ordered online to save time, however it still took quite a bit which was understandable given the huge crowd. There is not a lot of space inside so we waited outside to avoid being squished. Drink was solid and tasted similar to other locations - good quality overall. Good spot for bubble tea, but order ahead if possible so you don't have to wait too long!
28 days ago
The mango coconut boom is so yummy! The king jasmine honeydew (US Open-inspired) was a bit blander and lighter, but still pretty good. The sugar options were kinda confusing ("less sugar," "little sugar," etc.). I think we did the middle sugar option for each No line when we were there Friday evening. Very limited booth seating, but we were able to snag a spot for our group. As we sat, there definitely formed a longer line, and the space is small, so the line kept overlapping with the booth area read more
Located right by the subway station near Empire State Building, super convenient location. Waited about 10 mins for the drink. The store is kind of limited on seatings and it was raining outside so it's packed. I got 50% sugar so I thought it was perfect. You can taste the tea a bit better when it's less sweet. The boba was a touch too soggy for my liking. The foam on top was decent. read more
This place is always busy! There's always a line and a bit of a wait to get your drinks. The drinks are ok in my opinion. So far from what I've tried, nothing really stands out, but people seem to like them. I personally wouldn't go out of my way to get it, especially given the wait time. And it's a tiny spot, so it's always packed, so there's nowhere to sit and wait, and it feels like I'm always the way while waiting. read more
Located near my hotel in Herald Square! Quick service so you don't wait that long. Not much seating inside. You can order ahead online for pickup too. Take your drink and drink it while walking in Herald Square nearby or Bryant Park or a Broadway show. I enjoyed my hot Cloud longjing tea latte and their matchas also looked good, as well as their grab-and-go baked goods. read more
I ordered the Wicked matcha green tea and it was really good. The top of the drink had the word WICKED with black bits of dragon fruit seeds. It looked super cool! The drink was all pink and green and it was in a big size. I requested less ice so then I would get more in return. It worked out great because I took forever to finish and could enjoy my drink better that way. The HeyTea aroma inside the store never fails me. It smells amazing inside with the fragrance of strong tea leaves. read more
This HeyTea location, near Herald Square, was located near where we were staying in NYC. I passed by it many times to and from the subway station, so I noticed it can get very busy depending on time of day. The shop is small and there is not much space to stand in line or wait for drinks. There is very little seating, most people order for take out. There is no restroom for customers. As a tourist in an unfamiliar area, I find the lack of restroom for customers to be annoying in food or drink places. I was initially confused when I walked up to the screen showing the menu. I thought it was an interactive order kiosk because my usual store has one. I used my finger to swipe the screen and was surprised it didn't scroll up. LOL This location has a smaller menu and everything fits on one screen. My usual store has a larger variety of drinks on their menu. One of the workers walked up and asked what I wanted to order. The upside to having someone take the orders is that it is easier to customize the drinks. We picked up 2 drinks : Mango Grapefruit Boom (a slushie) and Oat Matcha Bobo. Both were very good! They offered a bag to carry the drinks out, and they have a special cardboard insert to help keep your drink upright the bag. I would come here again. The staff are friendly and efficient. It's a much better experience than another bubble tea shop I visited in the neighborhood. read more
Finally decide to give HeyTea a try and see what all the hype is about. Stopped by at 9am and they were closed, they don't open till 11am, not very convenient for a tea shop in busy Herald Sq. The line was long but went fast, cashier was very patient and knowledgeable, tea took an unreasonable amount of time. I ordered the matcha latte $7.99, it came with a matcha foam on top and mochi jelly. The latte was very good, good quality matcha! The jelly was a bit much, I would get without next time. Advance ordering available. Beautiful modern space which minimal seating, you can still smell the paint/ construction which was a little off putting. Wish yelp allowed 1/2 stars, I would rate a 3.5 read more
Fresh, fruity, and refreshing drinks that highlight real ingredients. Food (5/5): The Coconut Mango Boom stands out with its use of fresh mango and rich coconut flavor. Service (4/5): Friendly and fairly quick, though it can get busy during peak hours. read more
All I can say is, none of the drink flavors here was appealing to me. I reluctantly tried the only option left that sounded mildly not terrible, grapefruit boom, and totally disappointed as well. Perhaps if you like the flavors it could be worth it but none of it matched my tastes and for $8 for a not very appealing drink didn't seem great. Very limited selection of drink flavors. Also be careful what you order, my friend who normally loves heytea got her favorite drink with added "cloud" and ended up being a totally different drink color/flavor and she didn't like it either. Either way, too crowded and way too long of a wait time. Overpriced and overhyped, better bubble tea chains out there! read more
I think HeyTea is not for me. I ordered the Cloud Crisp Grape and I did not realize it had a cheese cloud on it. That's on me for not knowing because the drink tasted just like what I would expect. It tasted like a slush and then a layer of cheese on top. I still drank the entire thing because these drinks are pricey. The service was pretty fast even though the line was long. There's not that many tables to hang out at, but this place feels more like a grab and go type of place. read more
I LOVE HEYTEA coconut mango boom!! One of my favorite drinks in the world. Triple matcha supreme with coconut jelly was good but honestly even maybe a little too bitter for me. Also it was just like a matcha latte with jelly. I will say there is EXTREMELY limited seating and EXTREMELY long lines at almost all times. When I went for the BOGO I waited for 30 minutes to order and then came back 3 hours later to pickup. Pickup was efficient though. read more
The worst $10 ever spent. First off this location is insane chaotic. No one knows where the line starts and so many people waiting for their drinks just standing around. It took me an hour to get my tea. The interior speaks zen but it's a complete opposite. Shit show to say the least. I ordered Cloud Mulberry Strawberry with less ice. 40 minutes later I got a warm smoothie-like drink without the whipped cream "cloud". Honestly it was disgusting. So I asked them to remake it, especially because it was missing the foam cream on top. The associate refused to remake at first saying he wants to just put the cream on top of my disgusting warm drink but after chatting for a bit he finally agreed. I'm pretty sure he charged me extra $1 for that though. Okay... Now it's been an hour since I came into HeyTea and I finally got what I ordered. Second iteration of the drink was ok. No taste of strawberry just fuzzy mulberries floating into the straw. Texture-wise it was bad, taste-wise it was bad, experience was beyond bad. I will never buy their tea. They don't even come close to my fav fruit tea shop. And their attitude isn't customer focused, it more to just to rip off quick money and move on. read more
I really appreciate HEYTEA's curated and creative menu. I've never had a drink that I didn't like from here and I enjoy being able to recommend folks try their bevvies with confidence that no matter what they get, they're very likely going to really enjoy it. Their online menu is super cool too because the design/graphics team went crazy with their product images that beautifully display all the various drink components of each drink. Their mango boom is a fan fave for a reason and this is my go-to when traveling; I tend to use it as my benchmark for how good any specific location is. Another one I'd recommend is the triple matcha supreme. Their matcha mochi is such a unique texture and component that I've almost never seen in any other tea franchise's offerings. read more
Busy tea shop, they have a line that goes around the shop and lots of folks waiting to pick up as well as phone orders. The wall has a nice wood relief of the city and a small tea display. The busy-ness of a shop that is new, I suppose? The Supreme brown sugar milk tea and the original version - not sure what the difference is between the two - I selected the first (not original) and while it was ok after I mixed it up (real milk, slow cooked boba with optional less ice and less sugar), I've had better brown sugar bubble tea in the city. Lots of fruity and floral flavors on the menu, will try one of those next time if I pop in and it's not too busy... waiting 20min for a drink ordered at the counter was not a good use of time, but I wasn't going to order on any app, either. read more
Came here for an after dinner sweet treat and didn't leave disappointed! We ordered online to save time, however it still took quite a bit which was understandable given the huge crowd. There is not a lot of space inside so we waited outside to avoid being squished. Drink was solid and tasted similar to other locations - good quality overall. Good spot for bubble tea, but order ahead if possible so you don't have to wait too long! read more
8 months ago
Walking into Hey Tea you instantly get surrounded by the floral aroma of jasmine flowers! I ordered a warm jasmine tea, lightly sweetened with matcha cloud. Everything was full of distinct flavors, the combo was unique and so pleasing. I was instantly in love! If you'll excuse me, I have to google if there is a Hey Tea back home in Chicago! read more
Overview: After dinner, My friend and I wanted bubble tea and she recommended that we came here, to HeyTea. And man...I'm so glad she introduced me to this place. I got their recommended drink, the mango grapefruit boom and I loved it. The guy who took my order was super nice as well! It tasted like mango lassi and mango sticky rice, it was delicious. I will definitely be coming back...regularly..hahaha The aesthetics were great. We really like the vibes. I also like that they have a preparing screen and a pickup ready screen. Just so smart. It was very packed and they were making sooo many teas. Overall, we really enjoyed our teas! :) What was ordered: Mango grapefruit boom, (I forgot what my friend ordered, it was something with jasmine in it) Stand outs: The mango grape fruit boom Would I come back/recommend: Yes - I would definitely come back Yes - I would definitely recommend read more
1 year ago
You already know I had to hit up hey tea again while I was back in New York. They literally have a location everywhere. There were about 30-40 orders before us and they were within 20 minutes from closing. I got their signature coconut mango boom and it hit like before. I didn't get a chance to check out their hey tea lab. It was very packed when we walked past it read more
Aside from how insanely delicious their drinks are, I'm obsessed with this teahouse bc of it's dedication to using real tea and fresh fruits and milk rather than syrups and fruit essences with preservatives. Tradition based yet always innovating and collaborating with other iconic brands. Their sago makes everything better and the drinks are overall a true treat to cherish. My current rankings 1. mango grapefruit boom 2. coconut mango boom 3. matcha jasmine 4. gardenia 3 I used to live right next to this location and can't believe I only gave it a try near the end of my time there. I definitely ubereated it a lot when I moved Edit: I tried the Gardenia 3 from the innovator lab at TS location and I loved the pecan cloud foam (+bonus points watching them make it) but I would not do the usual 30% sugar on these newer drinks next time. Gardenia was an appealing one time try read more
11 months ago
My order was made with real milk and I am allergic. Within 30 minutes of beginning to drink this I got sick with vommitting and diarrhea on the way home to NJ. I called for a refund and was denied since a "machine" makes my drink and no one made a mistake. He told me that I must be allergic to oat milk. That was just so inconsiderate. I called at 7:45pm 11/6/2025. read more
2 years ago
HeyTea is so so good. We tried the Coconut Mango Boom and Supreme Brown Sugar Bobo milk tea today. I really like that you can customize the sugar and ice level here. Both were ordered with less ice. We got 50% sugar for the first drink and 75% for the second drink. Coconut Mango Boom - tastes like Mango sago, reminiscent of Mango sticky rice. I can see how this can be a popular drink, especially on hot summer day. Supreme Brown Sugar Bobo Milk Tea - pretty good though I think I prefer the regular Bobo Milk tea which I've tried in the past. The brown sugar (although tasty) takes a bit away from the milk tea itself. Still, very enjoyable. Overall, both choices were impressive. Will hopefully go back soon to try other flavors. read more
2 years ago
Decent boba shop that has opened up in swarms across the city. Tea quality is decent, but I'd recommend coming in with the mentality that this is a fruit tea / sweet tea spot rather than bubble tea spot where you're really enjoying rich teas. When I first tried the spot, I hated it because it basically tasted like a fruit slushie to me, but I recently tried the mango coconut drink and have grown to understand that this isn't a traditional bubble tea spot. Service is efficient and the space is very minimalistic and clean. The location always seems to have quite a long line despite the high price point and wait. read more
8 months ago
1 year ago
This HeyTea location gets unbelievably packed. It's understandable though given its prime location spot in herald sq and ktown. We ended up ordering on the app while waiting in line and was faster through the app. So after we ordered we got off the line and waited about 15 minutes for our drinks. I got the Coconut Mango Bloom. Solid dessert-like drink, pretty similar to the famous taro-sago dessert (saimailo) but with mango instead! I would recommend the drink itself, not so much this location unless you have plenty of time to spare because service is slower due to large crowds and long lines. read more
1 year ago
I promise you ! This is the best place to get your drink! Best one is supreme sugar boba mil tea!! You can make pre order before you coming ! I love it ! You also can find parking near ! read more
8 months ago
2 years ago
So high quality and delicious. Got less sweet on the zero calorie sweetener and it was made perfectly and not artificial tasting at all. Not too far from ktown so easy it's to hit up while shopping. Employees are quick and efficient. It's a small shop so it's meant for grab and go. A quality cup of tea. Thank you so much! read more
Visited during the first week of opening. Came on a Monday afternoon around 3pm. Wait to order wasn't too long. Wait to get drinks was around 15 mins. Shop smells INSANELY like tea, it was amazing. You could smell it from the sidewalk too. You can order through the app and pick up or order inside. They have screens that show the orders they're preparing and which ones are ready for pickup. Drinks were good! We got less sweet and it was the right amount of sweetness for us. I'd never heard of heytea before this, but I'll def come again! read more
9 months ago
Tried Heytea for the first time and absolutely LOVED it! I ordered the Matcha Jasmine for my friend and ordered the Coconut Mango Bloom for myself. They look a while to make it bc of how busy it was and they had a screen with everyone's order number. The wait was definitely worth it because the mango drink tasted like juicy and sweet mango with a creamy milky flavor. read more
(Overall: A) - I had a more pleasant experience at this HeyTea even though I still don't understand why there is a swarm of people ordering. The staff are knowledgable and considerate, and the tea is of good quality and value. I think their menu could still benefit from expanding on the fruit tea selection, since they already have the individual components like grapefruit, but overall quite reasonable. (Passionfruit Blast: A+) - I was impressed by the quality of tea that balances passionfruit and crystal boba without being a mouthful to chew. The flavors are quite pleasant and fruity, and quite a good value being under $7 for boba in the city these days. Food: +1 Presentation: +1 Price: +1 Atmosphere: E Service: +1 Menu: E Overall: +4 A Insta/Beli/TikTok: @amei_eats read more
1 year ago
Crazy busy location. Order on their app only and not the others or you'll never get your order. Expect wait times given the audience here and there are always lines. Good consistent taste for the jasmine milk tea. read more
This location offers some enjoyable drinks, but the prices are quite steep. During both of my visits, I encountered a wait of about 15-20 minutes, and there was only one bench that accommodates around five people. The menu is also right by the cash register so unless you already know what you want the wait to order is longer. I suggest scanning the QR code located outside the shop to order online. Most people wait outside after ordering as well. The Mango Grapefruit Boom was delicious and refreshing, though it felt overpriced. The Matcha Jasmine was rich and creamy but also carried a price tag akin to premium ceremonial-grade matcha found at specialty tea shops. Unfortunately, the Strawberry Peach fell short; it consisted of a basic slushy with Ai Yu jelly and a thin slice of lime. Got all drinks less sugar, less ice. Notably, this location charges an additional $0.50 over other spots (before tax): Mango Grapefruit Boom: $7.99 Strawberry Peach Boom: $7.49 Matcha Jasmine: $8.49 The space smells so nice with the scent of jasmine leaves. But, this more of a grab and go space. And there is no bathroom. read more
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