Unfortunately, I cannot give this hotel a good rating based on the cleanliness and condition it is in. I've stayed in the Tuscon graduate hotel and loved it so I was excited to get a reservation here. Very disappointed! read more

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We enjoyed our stay. Great location. One star off for instant coffee in the room. We ended up stumbling to the nearby coffee places to get a good espresso and hand pie. read more

Really good hotel. If you are looking for a place to stay, that is not the upper level cookie cutter hotel. This is the place. In central Eugene, easy to get to everything. Tons of restaurants, bars, and things to do nearby. The staff is phenomenal. Good bar restaurant in the lobby. The rooms are great. So many cool little touches. Comfortable beds. The food is really good as well. They reached out after my stay and john sent me a great note back to my response. Love, accompany, or hotel that cares about their gas and their experiences. Will be staying here again in the future. read more

My mom and I stayed here for 4 nights. Our hotel room was pretty and consistent with the UO theme. The hotel guests were super friendly and helped us with anything we needed! The food in the trophy room was very good. The staff around were very nice and ready to help. I definitely would stay here again if we pass through Eugene again. read more

Graduate by Hilton Eugene - Bar area - Hotels Near Me - Eugene, Oregon

Cute and trendy hotel located in downtown Eugene. Walking distance to 5th St Public Market and many other trendy restaurants. Clean and comfy read more

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I've stayed here a few times now and have enjoyed each visit. The rooms have been pretty clean and the front staff friendly. Staying here every couple of months for a conference has allowed me to see that they are consistent and the rooms nice. There are several great restaurants within walking distance and the hotel is right next to the concert hall. Very convenient. read more

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Service was disappointing. My group had dinner in the Trophy Room. The food was not particularly good, over salted. The drink options are very limited and the menu was not even accurate. Finally my 3rd choice was available. The server told us they would validate our garage parking, but when we went to the front desk for validation they said they would not but not to worry it was only a couple of dollars. We spent $8 for 3 hours when street parking was free and the garage was empty. They can't even validate their own customers' parking for giving them business?? There is no reason to come back here. read more

This hotel is wonderful! The rooms are so inviting and artistic, as well as being relaxing, and has an excellent air conditioning system. The Concierge "Aneetra" ( I apologise if I misspelled her name) was absolutely delightful! She gave us the scoop on the local restaurants, and directions to them. She was so genuine and friendly, and was just lovely! Really enhanced our stay here at the Graduate! If you need a place to stay in Eugene, Oregon, I highly recommend this wonderful hotel! read more

Graduate by Hilton Eugene - Waffle iron lamp, adorable! - Hotels Near Me - Eugene, Oregon

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Stayed here for a conference, and it was a great experience all around. The vibe is 80's frat house party with a slice of academia, and I like it. They had a full size statue of Sloth from The Goonies, which is a movie I grew up with. The rooms were clean and nicely decorated. The conference food was pretty good, mostly chicken/ veggie meals, but solid. The service was great! They had a full staff, attentive and friendly. I also appreciated that they had a coffee station, and several couches all around for people to relax and mingle. It was a fun atmosphere, and I would come back for another visit. read more

The customer service is impeccable! I have attended multiple conferences here and always feel so welcomed by hotel staff. Rooms are always super clean and catering staff are on top of ensuring food and drinks are excellent and plentiful. And there's Dustin, who goes above and beyond to connect with guests and make sure they always have what they need! Highly recommend staying here! read more

We have stayed at a few Graduate hotels and always love their decor and ambiance. Usually, I would find myself giving The Graduates a solid 5 star rating. Perhaps it's the whole grunge vibe of PNW, or just managements choice not to take those extra steps to make this place a five star. Our service was great (check in and bar service), but as you venture to your rooms, there were smells, floors in need of vacuuming and stuffy rooms with the inability to get cooler fresher air. If I could rate it 3.75, I would. It doesn't deserve a 3, but not quite a 4. I don't, NOT, recommend this place, it's just in need of a little more attention. read more

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Amazing food and drinks with a great live band! Staff are friendly and welcoming. Must try the food! read more

Graduate by Hilton Eugene - Pork chop - Hotels Near Me - Eugene, Oregon

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I had better sleep at the airport than this hotel . House keeping keeps knocking on the door asking what time im checking out ( room is paid till afternoon ) im not coming back on this hotel . read more

The is no way this is a 4-Star hotel. It is a nice hotel with cool theme and lobby decorations but it is more on par with a very nice motel. In the winter, the lobby is Very cold. You feel the strong wind coming in from the front door on the mail level or at the door to the garage on the lower level. The effect is like being inside a cold chimney. The rooms have a decent number of outlets but no USB ports. Decoration is "1970's dorm room." Very cool if you are the right age but the furniture is just as comfortable. However the bed was very comfortable. Arrived early for a conference that had the whole hotel booked. Request for early check-in could not be accommodated but it was frustrating that we were not able to check in until more than an hour after the 4 pm check in time. The gym is OK. It is on the lower level and you access the small pool through the gym. The pool area is cool with walls of rubber ducks, except for the empty spaces where stolen duck used to reside. There is no hot tub which is very sad since you need to traverse the "ice chimney" to get to, and from, the pool. The cafe in the lobby has a limited selection and is extremely understaffed. No table or counter service, all orders done at the counter. Dinner service is available in the large, loud, Trophy room, just off the lobby. Overall, Graduate Eugene is not the best choice unless you have an even at the hotel or are a diehard Nike or U. of Oregon fan. read more

I would not choose to stay here again. Prepaid for hotel. Upon arrival we were charged a refundable amenities fee. I understand an amenities fee at a resort, but here it doesn't make any sense. They give you 'complimentary' beverage/coffee tickets. Guess what folks... not complimentary. Coffee at the hotel tasted like dirty water. How you can make a cappuccino from an actual barista taste like dirty water was beyond me. I even purchased an extra espresso shot to try and save it. Didn't work. You had to beg for food and drinks at Top golf. Valet was a joke of a service. We couldn't find, or the valet wouldn't stop talking to park for us. Parked ourselves twice during our stay even though we paid for valet. Bell hop took our bags to our room, but didn't have a key so they left our bags/computers/ipads/jewelry/designer items in the hallway. The staff here needs some serious training. I've never had worse service at a hotel. Beds were comfortable thankfully. Bathrooms were outdated and extremely small. The lobby and bar area was really cool. I'd visit those areas again, but based on service and shady hotel charges, there is no way I'd stay here again when for the same prices (after hidden fees) We could stay at The Gordon or Inn at 5th and get good service and value. read more

We had a fabulous stay here for two nights at The Graduate in Eugene. I spoke with Mikayla from the front desk and explained that we were taking a short vacation for my mother's 71st birthday. She upgraded us to a two queen high view room. The views were spectacular, and we watched the sunset every night. On top of that, the hotel gave my mother a special birthday celebration gift of birthday chocolate, toffee, and treats. I was beyond impressed. We've only ever stayed at a few hotels that went up and beyond to give this type of service. It was definitely a special surprise we will remember forever. The lobby has one impressive duck, the pool has even more rubber duckies that will make your heart melt and the bar has some refreshing duck water to refresh your palette and smooth your feather stress. We had a fantastic stay. We definitely plan to come back. We also really enjoyed the complimentary Santa Cruz Coffee and coffee pot. It was like tea little bags and a tea pot, but we got amazing coffee in the end. The water in the room was an upcharge though. One can use the ice machine for water or bring water in like we did. Just be careful on the bed box platforms. We bumped our knees on them more than a few times. read more

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Quick stay at this location (arrived late and left way too early). This was previously the Hilton (no rewards). We picked this location because one of the boys is a huge Nike fan. When you walk up to the front desk to get checked in they have approx 75 - 100 classic Nike shoes on display. As you go into the restaurant/bar area the walls are lined with Nike posters from the past several decades. In addition to all the memorabilia, they have an indoor Top Golf area. Looked like there was only one bay that could be used, but we only glanced at this area, there may have been more. The rooms were very spacious and well laid out. Cool room decor (see pics) lined the walls and desks. Beds were comfy and they provide a really large in room TV. Really the only negative I have, and in all fairness it's a negative for most hotels, is the number of outlets available. We had to unplug some in room lights to give us enough outlets to charge our devices for our trip the next day. Overall we were very pleased with our stay here. The staff were all very friendly and the hotel was clean. Check booking.com, we were able to save about $40 on our one night stay. read more

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Ambience very unique and clean. Check in was easy and friendly. Convenient location down town Eugene with secure parking garage.

This place is pretty fantastic. I've stayed at this location many times over almost 25 years. In the past, before the shift to the new owners, it was alway nice but a little rough around the edges. Now... really cozy and colorful. The front desk staff was amazingly professional and the check in was immediate. I was upstairs and in my room in minutes. The new accommodations are really clever and full of Eugene/Springfield themes. As a Willamette Valley native I got a real kick out of the waffle iron (Bowerman) lamp and Prefontaine student ID key card. The location couldn't be better! So many amazing restaurants nearby. Also adjacency to the Hult Center makes it a perfect location. The Broadway Metro Movie Theater and several local music venues are also nearby. During this stay the lobby was hoppin' and full of people. I was concerned about noise but the room was quiet and very comfortable. Nice firm beds. Not sure what the reviewer was complaining about that suggested the beds were too low? I'm 6'4 and the bed was great. The view from the 8th floor was really nice. The iconic Spencer's Butte skyline and lights from downtown Eugene look amazing. My advice is to ask to stay on the south side of the building facing downtown as the train traffic and signal horns can get a bit noisy on the north side. A couple negatives... water pressure could be better. (one of my pet peeves) I also wish there were TVs that would allow me to more easily broadcast from my phone and laptop. I've stayed at many hotels that can accommodate streaming services and bluetooth airplay. The broadcast TV was very limited with only one commercial free (HBO) channel and all the rest were standard cable. Bravo! Looking forward to another stay soon. read more

Pretty unimpressed. Was looking forward to staying here. Looked like a fun spot. The lobby and overall "graduate" environment are very apparent and are fun, but, they seem to be lacking the hotel "basics" no clocks in the rooms, no hotel information on who to call, working ice machines, glasses, etc. Upon check in, staff didn't seem to know much about the hotel. Gave me keys and then looked at me as if that was it. I had to ask for information about restaurant, food, parking, WiFi, gym (which is being renovated, not open) Not super helpful... read more

Do not expect to check in on time at this hotel. Check in is at 4pm but they won't have any rooms ready. Especially if they are having the entire Boise state football team check out at 430. Kind of unbelievable how terrible of a system they have here. They also will hold every single persons bag in the back room and not be able to find them. If you need a place to stay with a bed and shower this is not for you. But if you need a bar with a giant duck in the middle and a top golf simulator you will love it. Giving two stars because I feel bad for the staff and they're pretty liberal with the discount coupons for the bar. read more

Eclectic boutique hotel that is worth experiencing. A pleasant departure from the traditional chain hotels with unique decor and set-up. Probably a very lively and fun place during normal times. read more

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I am giving 5 stars for my experience. Stayed here as a drive through on the way to WA. The rooms were clean and the bedding was comfortable. Cute decor. Spacious rooms. Soaps in the shower were a nice touch. Location is great for downtown and 5th street activities. But, best of all...they are dog friendly!! For a small fee ($20 each/per night) you can bring your furry kids!!! Would definitely stay here again! read more

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Nice lobby area. Rooms are dated. The shower curtain was filthy. Very polite and helpful staff. Great location. Reasonable prices for food and rooms. read more

I stayed at the Graduate from 08-28-23 to 09-04-23. First of all there is no way to stream YouTube, Netflix or you can't even cast from your phone to the Tv. Secondly, they don't have laundry room for guests to use. Thirdly, on the 3rd, I noticed a bunch or red dots or bites on my entire torso! I was concerned so I got on google, one of the possibilities was BED BUGS!! I grew even more concerned, googled images of bed bugs! What I found was a bunch of tiny red dots in the bed. I brought this to the hotels attention. They said they would send a technician to my room to take a look. Before that could happen, they moved me to a different room and said they could possibly refund some of the cost. Since then, I have been unable to reach management, and management has not tried to contact me back! read more

Great hotel. Love the vibe and energy. Had a great short stay, but really enjoyed the hotel.

My boyfriend and I had a romantic night in this hotel. Thanks to manager Laura B for making it extra special. We especially liked the duck wallpaper! The bed was soft and comfortable, and we enjoyed playing connect four on the lobby. The vintage sports gear decorations were cool, and Iiked the deep hunter green color theme. The macaroni and cheese at the restaurant is smoky and delicious, and the steak was perfectly seasoned and seared. We appreciated the friendly waitress. My one feedback for management is that the shower gel smells exactly like men's shaving cream, I would suggest a different brand. read more

Graduate by Hilton Eugene - The Graduate Hotel - Hotels Near Me - Eugene, Oregon

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My four legged furry friend is spoiled for life now after our stay this week. She was greated with open arms and a BarkBox. And made friends with the super friendly staff. She also enjoyed the rubs and photo ops. Our room was great. As was the location. We ended up walking five miles and slept like babies. The only suggestion I could make would be to have microwaves available in the rooms. We were so pooped by day end all we wanted were reheated leftovers and a good in room movie. Life's ruff ;) read more

Graduate by Hilton Eugene - Room - Hotels Near Me - Eugene, Oregon

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We stayed at the Graduate last night while booking 2 hours ahead through the Hotel Tonight app on a good deal. I was on high alert on what to expect based on reviews I had read but I was proven wrong upon arrival! The lobby was cutely decorated in a unique college theme according to the town and had Christmas decor as well. We parked in their garage before coming up to check in. Our check-in was quick and the attendant was very friendly and welcoming to my partner and me. We had a room on the 4th floor with a decent view outside our window, room was clean and we did not mind that amenities had been taken out (coffee maker/microwave) due to Covid restrictions. We loved the lighting in the bathroom - great for putting on makeup and getting ready! We did have a connecting room which was new to us, but the doorway had 3 locks on it which made me feel better. I'm a light sleeper so the reviews about loud noises concerned me, but I got a full night's rest no problem in our room! Overall we had a nice experience and will look out for their other locations in other cities to check out the unique decor! I gave 4 stars only because I do think the hotel should secure their garage with a gate to ensure more security and my partner mentioned a smell once we entered the room (I did not smell anything) but he said he didn't notice the smell after 10 minutes so I'm going to chalk it up to just a new environment smell. Checkout was also painless and friendly! read more

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This is a very basic hotel and a little pricey for what they offer, which with COVID is just about nothing. No food, no coffee , no drinks. What I found most-upsetting they don't have any food or drinks in an effort to follow "safe practices" but although there are signs that say no more than 2 people on the elevator at a time- EVERY-TIME I thought I was getting on an elevator following safety practices I was suddenly surrounded by no less than 6 large athletes. Some with masks and some without. I would not recommend this hotel. I think you can get a better service and morning coffee somewhere else that follows safety practices more closely than the graduate. read more

Room was not clean and the shower rod fell off and hit my kid. Was the absolute worst place I've ever stayed. Cool concept, worst execution. read more

Stay here was fine; however, be sure to check your credit card charges when you get home - for each night's stay, there were random unexplained charges (one for over $100). Called the front desk, was told that I'd have to talk with the billing department- which apparently doesn't have phones. They gave me the general email address, and though I sent two emails asking about the extra charges, they never responded. Currently disputing the charges with my credit card company. Do not recommend this place. read more

Overall nice place, really eclectic but I have to give them three stars based on the fact that all the elevators were out during a recent stay, and we were forced to haul luggage up to the 10th floor . Most hotels of that size have freight elevators, but we were offered no such option and to my knowledge (to be confirmed with the wife) we were offered no sort of compensation for our inconvenience, I would have at least expected a discount for one night. The elevators were functioning the next morning but cmon, 10th floor equals 20 flights of stairs . Not sure what someone with a disability would have done. The end of the hallway smelled like cigarettes and the room had a strange odor. read more

Graduate by Hilton Eugene - Hotels Near Me - Eugene, Oregon

I can't speak to the experience of being a guest of the hotel. I can only speak about my time in their lobby which I enjoy visiting. As a Eugene resident, I visit their lobby frequentlyThe first thing you see when you walk in is a giant wooden duck right in the center of the lobby. The concierge desk to the right is complete decked out in Nike shoes, the bar wall to the left is covered in number 2 pencils, and the grand wall in the back is a massive collage of Nike adverts from over the years. Even if you are not a guest of the hotel, I suggest you visit. During the work day the long table in front of the Nike wall is a great place to sit and work. In the evenings before events, I like to visit their bar and try their cocktail menu. They have a massive adult play area that includes an assortment of games including a golf simulator. I have yet to visit this area but plan on doing so in the future. read more

Atmosphere - 8 Food - 4 Staff - 7.5 The restaurant was very cold! It felt like @ 60° and in late November that is way too cold! We, along with everyone else in the restaurant, ate with our jackets on. The food was undercooked and cold as well. The waitress was nice. read more

We booked a king suite online after looking for the Hilton. Website looks good but we missed a few things, like the 19.00 parking charge. We had an over sized vehicle and basically parked it in the driveway. The rooms lacked power outlets and no coffee makers in the room or room service. We did get a Keurig delivered to us by a very nice young man after telling the front desk clerk it felt like camping. The smell of cooking from the lobby restaurant/bar rather wafts up thru the building. It's a cute property but needs some personnel work and a better idea about what people want when they travel. Two bath towels in a king suite? Seriously? Bathrooms are tiny but have decent counter space. Not a good value for the price unfortunately. Although centrally located to some great downtown restaurants. read more

Great place great staff, very clean and courteous, the view was nice, huge glass wall, the only negative is no ventilation, read more

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The hotel had its weird quirks. The whole animal house meets Nike was cool. But the BEST thing about this place imo was the lounge music. I heard Bootsy Collin-I'd rather be with you- to Stacy Lattisaw -Love on a 2 way street- to Michael Bolton -When a man loves a woman and many other great hits you don't normally hear. I could've just sat there all night,drink and chill. Would definitely recommend to others just check it,eat and drink and be merry read more

Hotel tonight rate was 1/2 of advance reservation rate through website. Room was dirty including coffee maker and toilet , though there was one clean towel for my wife and myself the second night found room dirty again. The advertised pool was closed for some unknown reason and staff said it had been that way for a month. Front desk gave us the wrong information about operating hours of bar. So we took our group to Marche where the service and food are top notch. While walking to Marche we discovered that Hotel lounge was open Room decor is interesting, place looks sharp. Hopefully management will improve. read more

Graduate by Hilton Eugene - Left over coffee packs from previous guest - Hotels Near Me - Eugene, Oregon

Do you like feeling like an intruder and treated like an idiot at the same time? If so, stay here. This hotel is a great themed hotel for the Ducks but besides that it needs major improvements. It's an old hotel with new coat of paint but no working room ac. Pool and gym were sad for Track Town USA standards. But the real let down was the customer service which I will explain in 3 different situations. Situation #1: First day spent my party and I were going up to my 11th floor to our room. The elevators were locked and were not responding. So, we inform the front deck. In response the front desk treated me like an idiot who didn't scan my room key first to make it work. I tell them I didn't get a chance to scan my room key because the elevator didn't show up (you do not need to scan room key to call an elevator). Instead of resolving it the front desk wrote me off as a lost cause that needed to try again. So, I investigated and upon my investigation I ran into the maintenance guy who locked all the elevators for cleaning. Situation #2: walked back to our room around 9 pm one night and saw 5 cops picking up things near our room. Thinking it was our room we approached slowly. Turns out the room next door (With the connecting door to my room) was just searched by those cops. Cops said everything was good but didn't give much details since they were carrying things away. So naturally I go down and ask the front desk. The front desk proceeded to dodge my question of what happened and reassure me that it is safe now. They did not offer an explanation nor a new room for us to stay in (no big sporting events were happening at this time so the hotel was empty). Situation #3: Simple check out and the front desk was too bothered talking about 49ers being good to this year to someone else that they rudely dismissed our thoughts that we had about our stay. But hey we keep getting emails from the hotel asking us to give them a review of our stay just as long as it doesn't infer with 49er talk. read more