The Gordon is in such a great location walking distance to so many yummy restaurants. The rooms were clean and had nice amenities. The staff was absolutely lovely especially the bartender at Gordon's tavern not only was the food and drinks super yum but he was a great vibe. read more

Great service, rooms and staff. Location a little rough though. Went with a group to Portland and the others had questions on charges on their bills. However, they were quickly removed read more

Ended up at the Gordon hotel based on flights being canceled due to a crew member calling out and the airlines comped be for my stay. This hotel is in a great central area located around shops and restaurants and has a beautifully decorated interior. The room was clean and spacious, while the staff were friendly and attentive. If I ever find myself in the city again, I will gladly stay here! Check them out read more

Great location, staff friendly and helpful. Front desk helped me with a print out of a parks pass. We were able to check in early since our room was ready. I really appreciated that since we were on a road trip and tired. We appreciated the free waters and snacks for guests. Cafes and restaurants right outside the door. Valet parking only, and your car is parked in another lot down the street. Room was clean and comfortable. Would stay again! Restaurant downstairs has great drinks and food! read more

The Gordon Hotel - View from room - Hotels Near Me - Eugene, Oregon

The Gordon Hotel in Eugene is what happens when someone designs a beautiful space, forgets it's supposed to be functional, and then hires an actually great staff to apologize for it. Let's talk lighting: Some lights in our room worked, some didn't, some could only be turned off from a switch by the door--perfect for when you're already in bed and craving a quick game of "guess which switch controls which mystery lamp." Now the hot water situation. It did eventually show up... when left to run for longer than is necessary. And the pièce de résistance: my pre-ordered breakfast (requested 12 hours ahead) ghosted me. No knock, no call, no tray--just me, hungry and betrayed, heading into a morning meeting fueled by caffeine and resentment. Not what I was expecting for the price. Carlita's Rooftop lures you in with promises of rooftop views, tequila and tacos, but the food was average. It's as if the rooftop was designed to look great in photos, with the hope that no one would actually eat there. Next time, grab a drink and check out the Gordon Tavern downstairs, which actually has a solid-looking menu and casual bar. Now, credit where credit's due: the staff were uniformly lovely--valet, waitstaff, front desk. Genuinely friendly and helpful people trying to hold together a hotel that clearly has commitment issues with basic hospitality. In summary: nice downtown location, great staff, but bring a flashlight, skip the shower, and maybe pack a granola bar... just in case breakfast ghosts you too. read more

This hotel was outstanding - from start to finish, it's one of the best hotels I've ever stayed in. The staff is friendly and super competent. They sent over a number of communications leading up to our visit letting us know about restaurants, policies, the courtesy shuttle, and more. The lobby is stunning and as you check in there's a valet for your vehicle. They check you in and then they give you a welcome drink. There's a space in the lobby that has free snacks and there are computers, comfy chairs, everything! They have multiple restaurants on site but there are a number of other options within walking distance. The area seems safe and was pretty clean. The hotel is pretty close to the University of Oregon campus too! read more

Get a corner suite if available! Very nice hotel, great staff, great service! Loved the lobby and bar area...great place to hang out!

I would give this place zero stars if I could. Last night was me and my now husband's wedding night, we get to the hotel and check in at 10:40. They tell us the bar closes at 11pm. So we run up to our room and drop our stuff off quickly, we head back down and only 3 minute had passed, and the bar tender told us he didn't want to serve us because he was "trying to go home early". I went over to discuss that with the staff to which they were not helpful. We go back up to our room ready to call it a night, the AC didn't work, the remote didn't work, there was no water bottles in the fridge like they said there was. We go back down to the lobby at this point because if we are paying $250 for a room you would expect it to have all the working amenities that you would want right? We get back down there and by this point I'm upset because our wedding night was ruined by that experience so I sat there crying in a hotel lobby in my wedding dress which was such a terrible experience. They tried to make it right by "letting us get a drink on the side". To which the bar tender who previously told us "no" made, which felt extremely uncomfortable to us since we knew he didn't want to be "serving us". Also here are some good tips to know if you stay there in the future that they don't tell you: If you want breakfast you have to order it the night before, if something is broken in your hotel room they won't send anyone up to fix it. My husband and I would have had a better time at a Best Western, they at least are cheaper and you get better amenities and staff that is actually helpful and doesn't just awkwardly stare at you as you cry in your wedding dress. We would have had more fun at home we decided. read more

Very nice hotel in downtown Eugene with many shopping, beverage & food options within walking distance. Welcome wine or beer and always available lobby snacks were a nice surprise. Our room was spacious, tastefully decorated and quiet. The Speakeasy was ok - the bartender wasn't that welcoming. The tavern had excellent food options at all meals. We would definitely choose The Gordon again when we return to Eugene! read more

We had a great stay at the Gordon Hotel. I highly recommend them and will without a doubt be staying here again in the future. Dana was the BEST!!! Everyone was friendly, and helpful but Dana is who we met when we walked through the door. She lights this whole place up and made the best first impression of The Gordon. Check in was super quick and easy, and we were presented with an option for an on the house beer or wine tasting. Yes please! We both opted for the Pinot as this was really one of the main reasons we flew to Oregon (wine tasting). They were serving a J Scott Pinot and it was a very lovely welcome. We gave Dana the keys to our rental for Valet and then headed up to get ready for dinner with two Pinots in hand. I had my bestie run back down stairs a few minutes later because I needed a pair of scissors, he was back in a flash with them. Of course, Dana provided them with no questions asked and we returned on our walk to dinner. Everyone was really so friendly and helpful here. Later in the evening, we needed plates, utensils and a lighter for a birthday candle. All of which were secured with perfect ease. They also have FREE bottled water, beverages and snacks down stairs. Our room was nicely equipped with anything we needed. Robes, ice bucket, wine glasses, water, glasses, refrigerator, plenty of towels and more. We really couldn't have wanted for anything else on this visit, except maybe slippers ;) with the robes (which were very nice!) but I had packed us matching cozy holiday socks so we didn't need slippers on this visit. I can't wait to return, I feel there were a lot of aspects to the hotel that I didn't fully enjoy due to our lack of time at the actual hotel i.e. all of the gorgeous art work, the gym (I was taking a couple days off from my workouts, no days off lady needs a break now and again), their bar/restaurant and sitting areas with crafts/games. This was without a doubt a 5 STAR stay! Valet guys were also very nice and friendly. Check out was a breeze as well. My friend and I always split our rooms so we run two cards at check out, where we also asked for to-go utensils and we were promptly provided with them. Great location, we explored the area a bit - dining, shopping, having ice cream and more. Fantastic experience, we'll be back real soon! read more

Stayed almost a week in June for our daughter's graduation from UofO....Go Ducks!!!!!The Mahon's are really gonna miss the Gordon, its restaurant, and vibes! That hotel went above and beyond to make things right if you were having an issue with wifi, or housekeeping. Which there wasn't bc they were on it! That hotel is the best place to stay in Eugene! Going to find reasons to go back! Thanks so much for a very memorable stay guys!!!! read more

Had a lovely lunch on the outside patio here last week. The best part of it was my companion! Both of us had the garden salad which was replete with numerous seeds, like sunflower pumpkin and then of course the dried cranberries. There was a light citrus vinaigrette on it, almost to light, but it was very refreshing. I must say though, there was nothing outstanding about it. We also shared a fried calamari appetizer which was blah. Typical breading and spices of almost any calamari appetizer you can get in town. Again my companion was the best part, however sitting outside on the patio on a warm afternoon was delightful. So overall, the setting is lovely. the service excellent, but the food is mediocre, hence the three star rating. read more

Went to the Gordon hotel for lunch yesterday and was very disappointed. Ordered the chop salad and the soup which was French onion. The chop salad was basically just a bunch of chopped up lettuce with four olives and possibly 10 tiny strips of salami -very underwhelming for the price. The French onion soup of which I am a connoisseur well all I can say is not ver good. I love this hotel and I thought it'd be a great place to bring my friend for lunch - the ambience is nice, the staff was great but I'll go somewhere else next time to eat. read more

Yesterday, I went to this hotel to visit my cousin Nick. Apparently, you need a key to get up to the room, So he called down to the front desk so that one could be left for me to come up. I had literally just talked to him on the phone and he said that he called the front desk and that everything was good for me to grab the key. Mind you it was about 103° outside. I struggled to find parking and ended up at the apartments before the hotel. I finally found the hotel and I went to the front desk like Nick said, And requested the key that was supposed to be left, and the woman that greeted me was a middle-aged woman with dirty blonde hair. She asked me to provide my drivers license, and I happen to bring in the wrong bag with me, And I didn't have it. My cousin just literally called down there. She was scowling at me and being very rude just because I didn't have an ID or drivers license and I feelthat she was treating me different because I had tattoos. I almost felt like I was being profiled and treated like I might not belong there because of the way that I looked. This woman was extremely rude over me having no ID and almost made me walk back to my car to get it. I was about to call my cousin again, extremely upset to see if they could talk to him again, and then she finally handed me the key. It was so ridiculous. This was the first time I've ever been to this place and I will never recommend him any of my family or friends to ever stay here. That entire exchange was so weird, and rude. Shame on that lady. read more

Eugene, Or. I've no complaints here, after all the bed was comfy and I got a good nights sleep. The lobby level is a hub of night life with kind of a hipster crowd. I was definitely not a fit, maybe 45 years ago. Outside leads to a corridor of cool shops and places to eat, you need not wander far to be entertained. I liked the shower, there was no mystery to solve to get hot water as many shower valves feature now days. The lighted glass jars in the entry are very cool. read more

I highly recommend the Gordon! I love the location and the people are extra nice! They have a complimentary snack bar with chips, cookies, water, etc. They also have a cool place in the lobby where you can sit and paint, draw or just be creative with supplies available. The bar area is awesome for cocktails. There are cute boutique style shops, including a place to get great coffee or some ice cream. Don't go the pet shop, the only rude people around (very rude at that). You can walk to the 5th street Market shopping center just a minute away! You are also walking distance to the whole Downtown scene!! 4 stars only because although the room is nice, nothing special and no pool. You must have a pool for that 5th star. read more

My wife and I spent Christmas eve here and I'll say up front, it was charming. Valet parking only ($20) . We stayed in the king with terrace doors. Some of the amenities included a room safe, refrigerator and wine glasses. The hotel is relatively new and the room was nearly pristine. A very nice bonus is local paintings (in our room too) throughout. Each included a brief description of the work as well. The Tavern which is located on site was ok. I had the shrimp/pasta while my wife had the gnudi which she liked. I would advise checking the menu prior to reserving. The foyer was decorated nicely with a beautiful tree as well as decorative seasonal items. If you have kids, there is an art center to get their (or your) creative juices going. Located at the 5th street market, there are very nice shops to peruse. Forgot to mention there is a full bar as well. There are complimentary beverages..water, soda etc as well as a wine/beer upon arrival. All in all a very pleasant experience that I recommend. read more

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Chris at the art far is tremendous he knew exactly when we needed to be served. Takes a certain person to know what to do at a certain moment in the restaurant world. He exceeded my expectations. Not too bad to look at either. read more

The Gordon Hotel - The midnight stroll spicy tequila is pure magnificent - Hotels Near Me - Eugene, Oregon

I'm leaning more of a 4.5 rating versus a 5 only because I really wish they had pool/hot tub amenities and easier self parking. Outside of that though - it's a great spot. Very clean spacious rooms, modern flair without being "boutique" as those tend to be very small. What makes this place great is the location, located at the end of a very cute outdoor shopping area, with coffee shops, ice cream, restaurants, wine tasting rooms, whisky room, even a toy store and gift shops. It's the perfect spot for a mini get away. The staff are very welcoming as well. However come night fall there is very little to do within walking distance and without a hot tub to hang out in, you're subjected to relaxing in your room unless you are willing to drive out 10 mins or so to a movie theater. read more

Had dinner with friends last night. Staff were awesome. Very friendly and courteous. I had the seared ahi. Served on lemon savored Cous Cous, with a lemon flavored sauce and pickled onions. It was delicious! My wife had the Marguerite pizza...we felt the sauce on that was so so....sorry. Although pretty expensive, we would definitely eat there again read more

When can I come back!?! From first entrance, it is as if you were in New York with the entrance right off the street. The lobby is bright and welcoming with amazing lighting. Warm and inviting. The staff were quick to retrieve our bags and guide us to a glass of wine while they checked us in and made our dinner reservations, then guided us down the alley for shopping and entertainment. The hotel restaurant/bar was even more of a delight as again, the staff was very attentive and service was quick. And the food!!! Delicious! I had chicken with potatoes, and veggies and my friend had the fish and we all sampled the appetizers and got lost in sampling . We ended up making friends with almost everyone sitting around the bar, and this extended to a little seated area right off the bar. When we did finally make it to our room, the room was spacious and very comfortable. The bed was wonderful and the view was great of the little city center. We couldn't get the heater working, and when we had to call down for help, concierge once again came to our aid, came up to reset it and even brought a nightcap and what was great is the next morning the new concierge met us while we were going for breakfast and made sure we were happy. So service is beyond amazing. They sent us to all the great spots for fun and adventure. Being in a college town, I wasn't expecting this so close and wonderful. I will be back as every adventure is a great adventure. This is a must visit! read more

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The hospitality is always great when we come here! We love the cold water and that our dog can get a bed of his own!

We stayed in the "West Suite" ... it's not a suite ... it's a studio (one room). Ate at the Gordon Tavern in lobby of hotel ... good food (burger and fried chicken (though, fried chicken is set upon (really good) mashed potatoes and then covered in sriracha honey sauce and cole slaw ... chicken won't be crispy for long with that presentation) and service ... can't room charge (!) ... front desk and valet/bell staff friendly and helpful. Gratis snacks and beverages in lobby by front desk. Pros of room: large room; lots of light and windows; great soaking tub and separate shower; separate toilet closet; outdoor bar stools on narrow balcony; firm bed and nice pillows; nice smelling soap, shampoo and conditioner; sufficient space to put luggage. Small fridge and sink. Cons of room: vinyl floors damaged; no ambient lighting (no lamps, despite there being one in the website picture of the room ... which I only just now noticed ... I would have called the front desk for a lamp), and no dimmers - this is a big one for us, particularly at night - there's one switch for the multiple recessed lights, one switch for all lights in the bathroom, and the hip (yet stupid, to me) hanging edison bulb fixtures by the bed have only one switch on one side of the King bed and there are no shades ... the lights are TOO MUCH; no fan in the bathroom (which may be explains the puckering paint by the window).; no USB ports by the beds; hotel Wifi dropped consistently throughout our one night stay; bathroom tile looks like it needs a deep clean in places; chairs in front of fireplace are hip, but not real comfortable; sheets could be softer (they call them out on the website, so may be they just need more washing or a fabric softener); and, no closet - only hanging rack (functional but mentioned due to aesthetics). As with any downtown Eugene hotel, the trains pass through day and night, using their horns multiple times, each time they pass through ... safety first :) read more

Roadtrips across the Pacific Northwest brought us to Gordon. We booked the place close to midnight over phone, service was swift with clear instructions. When we got there late (2AM ish), the staff made it all seem easy & were friendly. They recommended we consider valet parking instead of parking on the street - we went for it, felt like the safer choice. The hotel is surrounded by wonderful unique shops (with lots of walking traffic) which we explored in the morning. Modern hotel with solid service, in an eventful location. (Perhaps a tad bit too costly). read more

Great downtown hotel in Eugene Oregon staff were polite and helpful Popular restaurants ground floor and another on the roof. Clean rooms with all the amenities. Very modern decor with a lot of art. And the location was excellent for shopping. read more

Our first stay, but won't be our last. The ambience of the hotel was amazing. The service and attention to customers was five stars! The location in downtown close to the Saturday market and other places is a plus. The hospitality, complimentary snacks, water, beer and wine was great. read more

The Gordon is amazing. The customer service is phenomenal, and it started WAY before we arrived. If I had a question, I called the front desk and it was asked and answered by a friendly agent. I got a pre arrival survey asking about my preferences, which we're honored (No big chain would ever do that). I received a call regarding my survey and follow up questions were asked (An actual phone call with a live human!). They offer free pickup from the EUG airport. Our driver tracked our flight and waiting for us when we arrived. He was friendly, knowledgeable and kind. The hotel itself is beautiful. Rooms are clean, modern and have a quiet and efficient heating and cooling unit. You can walk to several food and coffee places, but they have three great restaurants within the hotel (Bar 86 chicken sliders; SO GOOD) if you don't want to go anywhere. You don't have a phone in your room so if you need anything you simply select it on your iPad and it will show at your door the exact min you requested it (seriously. It said 1005p and the knock came exactly at 1005p). I wish all hotels had kind, motivated, happy, customer service oriented staff like this place. I don't know what they're paying these folks but they all deserve a raise. 10 out of 10 will absolutely recommend! read more

Best location in Eugene IMHO. Is now option #1 when in Eugene area. Daughter here at school thinks it's hip/trendy/cool - that's pretty strong thumbs up from Gen Z. I recently required some last minute reservation changes and the staff (...William and Manager on call, my apologies I forgot her name) were very understanding. It felt like they were personally working to delight a customer and not some 800 customer service line just answering the next call in queue, which is common at the larger hotels. read more

Nicely design hotel with friendly service, good location and great restaurants/cafe nearby. When we get in our room which has a door connected to the next room and we can hear someone coughing constantly/ none stopped which gets us worried, when we mentioned this to the front desk, she showed understanding and switching us to the other room right away, thank you for understanding during this difficult time!!! read more

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Our new favorite hotel when staying in Eugene to visit our son at UO. The rooms are beautiful, staff is excellent and close to everything yoh need. Shuttle from airport as well. And car service to get to local places. Sister property of the inn at 5th. read more

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What's not to love about a brand new hotel in a prime location. We stayed in a corner room with lots of light. Staff was looking to please at every turn. Beautiful big new gym that they share with the Gordon Lofts. Complimentary water, soda, and snacks in the lobby as well. read more

The Gordon Hotel - Lobby Ceiling art installation. - Hotels Near Me - Eugene, Oregon

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You saved us, Gordon. We moved to your hotel from another very-dirty hotel nearby. Everyone was so helpful and the room, service and food were all outstanding. Could have been a bad family weekend, but you turned it around for us. Thank you. read more

Wonderful lunch, good service, and great location! Fun to sit outside by the 5th Street Market shops!

The Gordon is amazing. The customer service is phenomenal, and it started WAY before we arrived. If I had a question, I called the front desk and it was asked and answered by a friendly agent. I got a pre arrival survey asking about my preferences, which we're honored (No big chain would ever do that). I received a call regarding my survey and follow up questions were asked (An actual phone call with a live human!). They offer free pickup from the EUG airport. Our driver tracked our flight and waiting for us when we arrived. He was friendly, knowledgeable and kind. The hotel itself is beautiful. Rooms are clean, modern and have a quiet and efficient heating and cooling unit. You can walk to several food and coffee places, but they have three great restaurants within the hotel (Bar 86 chicken sliders; SO GOOD) if you don't want to go anywhere. You don't have a phone in your room so if you need anything you simply select it on your iPad and it will show at your door the exact min you requested it (seriously. It said 1005p and the knock came exactly at 1005p). I wish all hotels had kind, motivated, happy, customer service oriented staff like this place. I don't know what they're paying these folks but they all deserve a raise. 10 out of 10 will absolutely recommend!!! read more

We flew in from California and Stayed at the Gordon Hotel and what a beautiful experience. From the nice young lady at the counter also offering us a free glass of wine or beer as we registered. The rooms are lovely ! the best part is the valet Service always friendly and willing to retrieve your car. Lots of beautiful shops decorated for Christmas a truly enjoyable vacation. read more

Lovely hotel with nice employees and amenities. Rooms are new and modern. A few nits...it's easy to hear my neighbor, even when they're not being loud. The walls seem thin or perhaps the hard surface flooring doesn't muffle sound very well. The heating system is either on full blast or off. The controls are confusing, even with the instruction card on the desk. Also the lights next to the bed are so bright and glaring. And they're either both on or both off. These are just nitpicks however. I enjoyed my stay in this lovely hotel. Great area with lots of shops and restaurants within a short walk. I hope to stay here again on my frequent visits to Eugene. read more

Delightful hotel. The staff is perfect and the rooms are great. I've always impressed. Top notch.

New Years 2023..Staff were all very above and beyond.. Food was all good! The room with the one ply TP paper and the wobbly toilet base really brought the star rating down. Bed was a 5 star and the coffee a 5 star. The Ballroom which we paid $80 was a flop for us being 70 of age. Everyone was around 40 of age and we couldn't quite get the music vibes. So again for $80 bucks this brought the rating down. They should explain better what the ballroom was all about. The parking was nearby a old railroad depot which I did not feel safe with at all. Again the employees were friendly and very nice to us. Only a 3 star for us. I only hope they read the review and fix the toilet and change the TP paper to at least a 2 ply.. lol read more

I cannot recommend this wonderful hotel enough! During the extra busy University move-in weekend, the staff was exceptionally helpful and friendly! They were a calming presence during a stressful time. The team unloaded and reloaded our packed vehicle (better than we did) all while smiling and we were ready to go on-time. We are so appreciative and will never stay anywhere else when in Eugene! read more

I cannot say enough nice things about this hotel. The staff is fun and knowledgeable. When you check in, you immediately get offered a complimentary glass of locally brewed beer or locally bottled wine which were both amazing. We were able to unpack while enjoying our beverage in the cleanest, most welcoming environment. Clean, large room with a French door and balcony, amazing bathrobes, free alcohol, nice people, super affordable.....I'm a big fan!!! read more