Worst service ever. No pool or hot tub. Babies at the desk. No microwave. Can't reach or open…read morebalcony window because of the bed placement . Took an hour to get a room service menu because my phone was lost and they couldn't figure out how to print one... despite business center. I am disabled do to back surgery.......no accommodations. Accused of smoking ......ummmmm what? Obviously, invited them in..... no smoke .... So, they just left. They have cameras everywhere and mistook me, I guess because I have white hair... Bonkers right? I'm from ca. so I love the Oregon people and the vibe.... But not here

Great location in downtown Eugene! Walking distance to so many shops like Nike Wellness Collective…read moreand Provisions Market. The hotel is clean and staff are friendly. There is an outdoor patio with lots of seating as well as an office space on each floor for working remotely. Highly recommend next time you visit Eugene!

Always love having the chance to stay here when I'm in town. The rooms are exceptionally clean,…read morehousekeeping does a fantastic job every time. Kate at the front desk checked me in and she remembered my name and I appreciated her hospitality and welcome. I don't always get to do the breakfast but this visit I was so happy to enjoy an incredible spread of scrambled eggs, sausage, bacon, toast, English muffin, breakfast danish, you can make your own waffles, and there is oatmeal with almonds and cranberries and brown sugar. Orange juice and coffee are standard and they have a breakfast kombucha if you want something a little healthier and probiotic. They also have a happy hour with regional wine, bubbles, and local beer for really reasonable prices if you just need a refresher after getting back to the hotel. The location is unbeatable with just a couple of blocks to excellent places to eat downtown like The Davis, and the Eugene Public Library nearby.

A beautifully restored vintage motel - the kind where you park your car in front of the room -…read morewithin walking distance of everywhere you'd want to go in downtown Eugene. The Saturday Market, Lion & Owl, VooDoo Donuts, Metro Cinema, Oregon Contemporary Theater, etc. I love that the room has hardwood flooring rather than some old tired carpeting. And that the ceiling - and some walls - have real wood paneling (not the kind in basements in the '70's). The breakfasts that are included and are generous - fresh fruit, bacon/sausage, eggs, fried potatoes, waffle bar, danishes, etc. The front desk is staffed 24/7. Friendly staff, clean rooms, and again, location, location, location!

Friendly staff, clean, and so much to eat and do nearby. Enjoyed the gym and pool, car is secure in…read morethe garage, and the bed is huge and comfortable. 10/10

On April 10, our company (5 of us) stopped here in Eugene during a road trip to the Wooden Shoe…read moreTulip Farm and picked this Hyatt expecting the usual reliable quality. Check-in was smooth, and the staff member who greeted us was genuinely pleasant and cool, giving us some extra water and few green bags of goodies (returned the next day), promising to wave the parking fee. That's where the positives ended. After a long drive, we dropped our bags in da rooms and went out for a dinner without inspecting our rooms a bit closely. When we returned later that night and checked the beds with a UV light, we were shocked to find stains on both beds. It was darn disturbing (photos attached)! We went down to the front desk to report it. The night staff told us there was no one available to change the linens and no other rooms available to change at full occupancy. Instead, we were handed a set of sheets and sent back to deal with it ourselves. After 10 PM, exhausted, we had no real choice but to accept it. In the morning, we raised the issue again with the new front desk rep. The replacement sheets were not much better, and despite our complaint, the response was limited to verbal apologies only. We were still charged full price for the night, plus a $20 parking fee for overfilled parking lot that's essentially had open access from the street. This is not the level of cleanliness or service expected from a Hyatt. Do your due diligence and do not assume standards are being met. Check your room carefully before settling in. Breakfast on the other hand was great! Variety of eggs, milks and healthy choices beat other Hyatt locations we stated at the next day in Portland. Loved it, and that what basically got the stars.

The Gordon is in such a great location walking distance to so many yummy restaurants. The rooms…read morewere clean and had nice amenities. The staff was absolutely lovely especially the bartender at Gordon's tavern not only was the food and drinks super yum but he was a great vibe.

Ended up at the Gordon hotel based on flights being canceled due to a crew member calling out and…read morethe airlines comped be for my stay. This hotel is in a great central area located around shops and restaurants and has a beautifully decorated interior. The room was clean and spacious, while the staff were friendly and attentive. If I ever find myself in the city again, I will gladly stay here! Check them out

Staff was ready at the desk when I arrived. This building is being renovated, so portions are a bit…read morerough and parking is tight. This room is in pretty good shape. I'm getting on the road early, we will see if I get out before breakfast.

I always pick Holiday Inn Express because they are all renovated, clean, and I'm apparently still a…read morelittle kid because I like the pancake machine. We got a deal on Costco for a rental car and room and it was such a value, that it was like getting the car rental for free. Got the lowest grade room but they upgraded us to a suite so we had two queen beds and a queen sofa bed, which was great, because Mom couldn't climb up onto the regular beds. They sell a full breakfast with coffee, dairy, proteins, fruit, fresh cinnamon rolls, and my beloved pancake machine. I'm keto now so I was happy to find real bacon, sausage, and a cheesy omelet to eat. They have a coffee machine that keeps things clean. Glad we stayed and will stay here again when we're in town.

There's so much I can say that's good about this place. The location is great the outside is…read morelovely. Inside it's a little bit rundown and grandma like. A room is clean but the chairs were not at all comfortable to sit and and read. I enjoyed the glass of wine when we first came everybody was pleasant. Breakfast was also well done but it's hard to give it more than a 3. 5.

This B&B has MANY units. Our room was perfectly adequate. I especially like that the mini fridge…read morewas kept in the closet. When those things click on and off it tends to wake me. Beautiful grounds and a lovely breakfast, plus an evening glass of wine are all included. Very good value. Not mentioned in any reviews that I read prior to staying here: a mainline of the Union Pacific Railroad is just three blocks away. At least three times during the dead of night, trains came through with the horns blowing loudly at each of many crossings through this part of Eugene. Unbelievably loud!!! People living in this area must be able to tune it out, but we were NOT used to this. Because the Campbell House is up a hill from the railroad, it seems that horns can be heard unimpeded by other structures (despite the massive 18 floor Ya-Po-Ah Terrace building nearby). I would suggest wearing ear plugs during the night. Nevertheless, I would consider staying hear again if traveling on my own, but my wife would probably veto it we were both traveling. We left sleep deprived to begin our 7+ hour drive home.

Great place. Walkable to restaurants Perfectly clean and…read moreit looks like the rooms had 100% makeover I feared the HVVC but it ran perfectly with no vibrations or sounds Thank you

Very clean, and walking distance to The Barmuda Triangle. Lots of live music and DJs, themed bars,…read moreinteresting decor.

They were so kind helping us get our boxes sent off- We also…read moregot late check out and the front desk was really supportive and helpful! The room was really clean and the area was super convenient to everything we needed to get to.

It's a dorm turned hotel. Very strange. Overpriced dorm room. We have never pulled into a hotel…read morewithout an entrance. Confusing. You need to park in the back in lot, then go through doors to second floor to check into dorm area. Once checked in; sterile and cold dorm like presence. Staff are friendly. Room has work out equipment which may appeal to some. All amenities are cheaply made; the building itself is poor quality. Very IKEA.

The check-in was quick and friendly. The rooms were clean, the bathroom felt spacious, and the…read moreshower had solid water pressure. The bed was comfortable for a good night's sleep and I love the black out shades along small work station I loved the complimentary breakfast--eggs, sausage, pancakes, and oatmeal. The vibe in the hotel was relaxed, and I ended up extending my stay by two days. I'll definitely be back. Great value for what you get.

Very comfortable atmosphere and beds. My second time here and I'm impressed in the Europe style and…read morehow much they offer.

Nice, clean rooms well spaced, and all your basic necessities. Staff was kind Hotel Shuttle was on…read moretime, conveniently located around places to eat.

Let's start with the positives…read more Booked a double queen. It was clean. Decent rate. And it's right next to Oregon State police for those who feel it would add to your safe feeling. Shout out Jose- Manager training a new lady. Amazing guy. Front of hotel looks much better than the rest of it Who ever works the night shift 10/28 front desk.. probably shouldn't be in hospitality. I went down... spoke to him, he looks at me and straight ignored me. I was going to go down and get my welcome gift that you usually get when checking in but it was such a turn off.. I just left. The AC in the room reeeks of mold. I hate this with hotels because Mold actually can get you sick. ( should know this). Plus I had my baby with me. They lied to me earlier today about being sold out for tonight. Funny thing is, I worked with Hilton. I know systems are slow to update but the room I did request is still up tonight . It's 11:32pm. ( yes Guest can still check in) however it's somewhat unlikely being that we are out of tourist season in this area. Also room had no body wash. Not a hard fix but just had conditioner and a bottle of shampoo sitting on side of tub. Either way to end this review: 1. Rooms were decently clean. That's what Matters the most. 2. Last night staff I get it. Don't be fake but do realize... attitude within hospitality matters here in America lol. 3. I'm not a slow cookie. I don't like being lied to Hilton. :/. ---- I didn't take pictures this time but photos looked decently accurate. 3 stars is what I would give it. Would I stay again.. probably.