I travel for work most weeks and have stayed in many hotels across almost every brand and this location has something different. The location is great, but tue staff make your stay AMAZING! With over a dozen stays at this location and this place makes EVERY stay feel like home. read more

Toggled between three and four stars on this one. Initial welcome wasn't great. Our visit began with a quiet afternoon pulling up to the valet as a young man simply sat there and watched us struggle to get our suitcases out and up the stairs. We were the only customers around yet he didn't smile, no offer to help, and barely said a word (husky guy, dark hair, probably in his early 20's). We were greeted at the front desk and the staff seemed nice enough. Upon entering our room we noticed that the bathroom was extremely small and the floor was still dirty. Also, when we went to go use the plug behind the nightstand, the carpet looked like it hadn't been cleaned back there in months, yuck. On the plus side, the decor is fun and the location is great for walking around. There are lots of good restaurants and shops within a few blocks. As others have mentioned, they need to do a better job at cleaning and the staff could be a little bit more cheerful and welcoming after a long day of travel. read more

Graduate by Hilton Eugene - Hotels Near Me - Eugene, Oregon

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I booked my visit online over six months ago because I had bought tickets to see a show next-door at the Hult center. Booking online was super easy, especially if you're a Hilton rewards member. This location does have valet or self parking on site for a fee. I opted for the self parking option which was cheaper. My suggestion is to not add that to your reservation when you book online as you can pay for self parking once you're on site. I had opted to add it to my reservation and was also charged twice. The front desk alerted me to look at my bill before checking out so it was easily rectified before I headed back home. Overall, the hotel is very unique inside the room to include a rotary phone, a waffle maker, etc.. The bed was comfortable. The shower pressure was a little bit lacking, but I could still get the shampoo and conditioner out of my hair. One thing to note, while I was staying there, there was a small protest outside because ice was staying at the hotel. I did not know this when I had booked it so I was a little surprised. However, Hilton is a big name company and there was a limited amount of hotels in the area so it made sense that this could've been a possibility. read more

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We've stayed here multiple times over the years, this hotel is consistently clean and reasonably priced! The hotel is within walking distance of restaurants and shops. The lobby also has lots of seating. table games, full bar , coffee bar and restaurant . Top golf type rooms are also available with a reservation. If you're a sports fan you'll enjoy the photos of sports stars lining the walls throughout the game area. Must stay in Eugene! read more

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Woody, warm, whimsical with a... waffle lamp... pic included. Cool place to lay your head for the night; chock full of kitsch and personality with a nod to things local (Nike and the Ducks). Also, quiet and in a good location. read more

Cool vibe from this hotel in the heart of Duck country. Very nostalgic for a Nike guy like me. Rooms were fashion to look kind of like dorms but a bit dated, perhaps this was the intent. Only stayed one night but ate at both restaurants, one for dinner and the cafe for breakfast. Staff was friendly and helpful. Too many people are looking for a 5 star experience at these Hilton properties but this isn't a Waldorf Astoria for god sakes. It was fun and the bed slept well...Mic drop read more

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I was pleasantly surprised by the quality of the food and beverages. They have a decent menu and the food is actually quite good. The service was very good considering how busy they were. read more

Graduate by Hilton Eugene - The dinning room and bar. - Hotels Near Me - Eugene, Oregon

I want to give 5 stars, I really do but a couple things just didn't line up! So, our favorite part of our stay was the valet! Every single valet we met was extremely kind, friendly and helpful. They each greeted us as we entered the hotel then would wish us a great day whenever we left! Top notch employees that definitely set the bar super high! We also loved Tyler and Chey at the Trophy Room, both were a wonderful breath of fresh air after being out exploring all day, they made us feel like family and we so appreciate that being on the road. The front desk gals are nice but there were too many of them so it was a bit confusing who was helping who! They also were chatting and giggling a little bit too much for my comfort, would have like just a tad bit more professionalism. The room was great, plenty of room, two nice and comfy queen beds and basically clean other than the corners and the carpet. Loved the decor! Drawback to the room was the water pressure, took forever to wash, rinse and repeat! The location is perfect, we were able to walk wherever we wanted and there's plenty to explore. We will definitely stay again and recommend to anyone visiting Eugene. read more

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$700/ night and no housekeeping unless requested which was mentioned at check in and check in was difficult wouldn't let my parents check in after calling and adding them to the room well in advance and keys don't work to get into pool had to call every time read more

I've stayed here at least 3 times. Always nice, clean and comfortable bed. The food downstairs is amazing. I've had the seafood pasta, Birria taco's, and their boozy slushies are the best. We love staying here when we go to an event at the Hult. read more

Great location! Walking distance to shops and restaurants. Decor has character and the room keys are so fun! I appreciated the cleanliness of the room. I did have a problem with my room being on a lower floor above the huge AC condensers outside. They were very accommodating in relocating me to a different room. read more

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The service was a highlight. Every employee I interacted with was genuinely friendly and customer oriented! I even overheard some say it was a great place to work. The "sports" bar was amazing. Food and drink menu was great. That earns 5 stars straight away. The room I stayed in was nice - fun decor. (Only con was no microwave in the room - but this is consistent with other Graduates). Overall, good job - an A grade! read more

I got to stay here due to a work/business. The rooms are extremely unique. The art around the room made me feel like I was a student at a university. Duck logos all around because "GO DUCKS!" The beds were comfortable, shower pressure was great, everything was clean and tidy. There was a pinecone lamp hanging which is pretty awesome! The rooms were quiet. I slept just fine. Staff here are friendly & got my room key fast. They do have a restaurant here but it was closed due to a private event. Next time I come here, I'll try some of their food on the menu. PLEASE give KEEVER a raise because that man deserves it! He was extremely caring and very nice. read more

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Attentive front desk and nice bed in the rooms. The hotel is right next to downtown and hiking trails. Best area to be when visiting. The hotel is also walking distance to many vintage/thrift stores. A comfortable and fun place to be, right on the center of everything. And I believe the University is not too far from hotel, would recommend this place. read more

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My daughter and I stayed at the Graduate for a long weekend. It's the perfect location, walking distance to fun restaurants and a short drive to downtown or UO. The room was spacious and clean, the bed gave me the best sleep I've had in ages, and the staff was lovely. The decor in the lobby was really cool too - check out the pencil wall. Underground parking lot was well lit and easy to find spaces at all hours. Can't wait to return to the Graduate Hotel!! Highly recommend for anyone visiting. read more

Comfortable room with old school college themed decor. Very friendly staff and great location

Super cute hotel if you're in town visiting the University of Oregon or running a meet at the renowned Hayward Track. Our visit started off a tad rocky. We are here with a big group (track team). It was close to 3pm and our room wasn't ready despite everyone else's in our party being ready. After a long day of traveling from the East Coast, we just wanted to get into our room. The bright spot was that the 5th Street Market is across the street and visiting that cute area occupied us. The first thing you will notice upon entering the Graduate is all of the University of Oregon and track and field decor. If you aren't a ducks fan before coming, you will be when you leave. The decor continues in the rooms, too. There is duck wallpaper in the bathroom and University of Oregon and track and field decorations throughout the room. Be warned. The bathroom is probably one of the smallest I've ever had in a hotel room. It took a little acrobatics to maneuver in there! Our track team enjoyed the Top Golf area located inside the hotel. Be sure to reserve it. The food setup was pretty impressive and highly rated by some rather picky teens. I did use the gym. It's small (3 treadmills) but they do have Pelotons if that's your thing. Poindexter Coffee had decent coffee and a rather good breakfast sandwich. I ordered a sausage sandwich and was quickly reminded that I'm on the West Coast when it came with avocado! It was messy, but really tasty! read more

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I love the graduate hotels. I love how unique. They are decorated based on the city they are at. Super close to downtown and it's just amazing. The beds are comfy and the rooms are spacious. Highly recommend the graduate for your future stay. read more

Graduate by Hilton Eugene - Hotels Near Me - Eugene, Oregon

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Spent the night before 'IntroDucktion' at U of O. Was greeted very well. All staff was very nice and ready to help. One of our two rooms wasn't ready. No problem, we left our luggage in the room that was ready and headed to dinner. While at dinner, we got a text, saying the 2nd room was ready. We requested connecting rooms. No problem! The place is full of items from U of O. Somehow they have done it tastefully and not too much. On a 95° day our rooms were comfortable. Beds heavenly, linens nice. No shortage of hot water. Food in the bar tasty and fresh. Also ample parking under the building. We felt safe there. A non sketchy neighborhood with plenty of restaurants within walking distance. Would stay here again! read more

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Pros: Really great location downtown...easy walk to lots of restaurants and breweries. Staff in the bar was friendly and helpful. The room had a fun retro vibe that felt cozy and welcoming. Cons: Bed was not comfortable... too hard... needs some cushion. Which is disappointing since I loved the retro vibe. Due to the uncomfortable bed, I would probably stay somewhere else next time. But otherwise, it's a neat spot! read more

This place is great! Beds are comfortable- great pillows. It's decorated in Oregon sports kitsch - but not over done. The bar downstairs has lots of games & comfortable hang out seating. One night we paid the $75 & had the Top Golf lounge almost completely to ourselves. Very friendly staff & great location in town. read more

Graduate by Hilton Eugene - Hotels Near Me - Eugene, Oregon

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We decided to stay at the Graduate because the photos looked so cute. I probably should've read the reviews here first though. The ambiance at the Graduate is great, with lots of cute decor and a fun theme. The rooms are dated, and are not cleaned well. We found someone's hung up used washcloth in our room when I finally used the shower. The bed was OK but the air conditioner did not work well and it was really musty and my husband spent the whole night sneezing. They do have a small coffee shop that's open early and the coffee was OK there. Just be on cleanliness alone I wouldn't recommend it. read more

Graduate by Hilton Eugene - Hotels Near Me - Eugene, Oregon

Dana, the GM, made things right for us after our last stay. Leading first with empathy about the noisy neighbor situation made all the difference. I am currently having a very relaxing stay with my UO freshman and I will definitely be back. Excellent service and good food at the Trophy Room - the birria tacos were delicious. read more

My family and I traveled here all the way from the east side of North Carolina. Two kids Two adults along with meeting up with my son father and his family which resulted in four adults and four kids. the staff was phenomena!!! FIVE STARs solely on the hospitality of both Maria (night shift) and Billy the life guard. For allowing us to use the pool and water slide area. With a minor heart attack of losing my phone billy helped me find by the way. You don't get this kind of caring staff every where you go! Will make this my continued stay every year we come back to drop my son off to his dad for the summer. You have gained a consistent customer. Thank you again from the bottom of my heart. I would like to add The morning shift was beyond amazing as well even though I didn't get her name. read more

This is for a stay at the Graduate Eugene for two nights. This was, for us, a great home base for a college tour of UO. We arrived to a cute gratis gift welcoming our "duckling" (admitted student, still deciding) which she absolutely loved, down to the pencils and the chocolate duck. The hotel charges $24 a night for valet (vs. $18 for self park.) Check in was a breeze and professional. Service was an overall positive experience, with the exception of one front desk staff (male) who was unnecessarily sarcastic and officious by phone, and didn't seem comfortable in a customer service role. Hopefully a one off, as all the other staff we encountered at the Graduate were helpful and professional. The guest room features duck wallpaper in the bathrooms, collegiate decor and is very clever in tailoring itself to amplify the colors and themes of your favorite university. There is instant coffee and an electric kettle in the room, and a mini refrigerator as well as made-to-order coffee and expresso bar downstairs open in the mornings. Basically everything you'd want or need for a university visit and a hotel stay, including Malin and Goetz products in your bathroom. The one other negative was an odd moldy smell in the bathroom, which wasn't fabulous. Overall a positive stay. Recommended for families touring UO who like thoughtful, ironic collegiate styling. read more

We stayed for IntroDUCKtion and it was fun and festive, and was the centerpiece for parent events, too! I really applaud the clever UO theme in each room and around the hotel. I'd look here first to see if they've room before checking other lodging options. I did have a small hiccup with purchasing parking when it was included but the staff easily resolved it, which is great customer service! read more

This rebrand of the Hilton has panache and cool. However, basic functions are problematic. I was here on a conference. I went to eat brekkie and it was freezing cold. These elephant heaters didn't help at least not at 8 am. Also they actually ran out of coffee. I saw the conference organizer at the front desk begging for some to be brought to us. Ouch! The room was cute and stylish, but no tea bags only coffee. For me as a tea drinker that little oversight was a pain. Understaffing is a problem at all hotels lately but this place needs some serious increases. I hope it happens. The Duck theme is nice but fundamentals are critical. read more

Graduate by Hilton Eugene - HVAC in the conference center on a cold day - Hotels Near Me - Eugene, Oregon

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Really like the decor of this hotel, really unique. Great location, beds are comfortable and the toiletries in the rooms smell great

Well, it could have been way better. We arrived early and were told to come back in two hours and the room would surely be ready. Well, it was 5 hours later when our room was ready. Then we go to use the bathroom sink at 10PM only to find that the pipes below were not connected. We let them know in the morning and they were repaired which was great. .Well let's try breakfast ..............forget it. I had a crab omelette that was full of vegies and no crab and the waitress never asked why I never finished the meal....Try the Hampton Inn. read more

Formerly the Hilton, the Graduate Eugene has been beautifully refurbished and updated. Next door to the Hult Center Eugene, underground parking, clean and comfortable rooms, lots of nearby, walkable restaurants and cute stores, this is a great destination hotel in the southern Willamette Vally. Inside the Graduate Eugene is the Poindexter Coffee Bar and the Trophy Room Restaurant and Bar - very comfortable, very convenient after a long travel day. Service was great, in the hotel, in the restaurant, and in the bar, fast and friendly ... just the way we like it. The Graduate Eugene - Five well deserved Stars. I am looking forward to returning. read more

Graduate by Hilton Eugene - Trophy Room, inside the Graduate Eugene. This is the Brownie Deluxe ($8), with Vanilla Gelato ($4). Delicious! - Hotels Near Me - Eugene, Oregon

The front desk was extremely helpful and we got an early check in. We love our room! Very pretty ,comfortable and clean. I would recommend this hotel! read more

Super fun decor, perfect location, especially if catching a show at the Hult Center. Walking distance to eat's and anything downtown. The restaurant/bar has a cool huge table with lots of places to hang and chill. Did not eat there but got coffee in the cafe and it was excellent. Bed was firm but we liked it, great view, good shower. I've stayed in places not nearly this nice for basically the same price in Eugene, I will be back for sure. read more

Best place to stay in Eugene, hands down. Staff is absolutely the most fantastic group, rooms are awesomely themed for the Oregon Ducks, I can't say enough good things about this place. Keep it going and you will have a loyal customer for life read more

Why would anybody want to come here? I went to prom here way back in 2004. I'm a Hilton fan, and there's a reason this is isn't called a Hilton anymore. You'll find better accommodations elsewhere. read more

Convenient location downtown Eugene by U of Oregon. Nice enough front desk and two restaurants that alternate at 2:00pm. The rooms show their wear, bathroom cramped and walls thin for a loud and rowdy clientele. Barely earned three stars, will probably try another hotel next time. read more

If youve graduated, then this cheesy, tacky hotel isnt for you. Not sure what the allure of faux wood wallpaper is or the paddle on the wall or the gross bed frame or the stained sheets or the demonic looking decor. At $200+ a night, $22/night for parking, this place is insane in all of the bad ways. 2 stars because the bed was semi comfortable. Everything else was subpar and just weird. Also the water is either hot or boiling hot. Apparently the lines are crossed somewhere and they havent been able to fix it for nearly a decade according to the engineer. And the tv remote didnt work as the cherry on top. read more

Great location, cool vibe. Although the bathroom was super tiny(my only complaint) the bed was crazy and had nice blanket and pillows. Coffee bar downtown was perfect for a quick bite. Walking distance to restaurants and the Saturday market. Would definitely recommend and stay again read more

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Best. Hotel. Ever. I have stayed in hundreds of hotels over the past 45 years. This hotel is amazing, because the staff is amazing. They text you to check in on you. It is fun and lively and in a great location. I was not familiar with the Graduate brand and I'm a 45-year Marriott top-level points person. They just converted me. read more

Very comfortable and fun hotel. I like the unique decor related to university life and track town. We had drinks at the bar and breakfast ; both great and had the best sleep.The bed was very supportive. read more

We had the best time! Check-in was easy and the ambiance was comfy. We had a corner room with a beautiful view. The space was immaculate and kitschy, enhanced by the UO Alumni key cards and DND felt flag hangers. We went to the Trophy Room restaurant and had the best Clam Chowder ever, that was totally enhanced by the Staff who were awesome!!! We also had the Artichoke Dip with Bay Shrimp, Steak Frites and the brownie dessert. Soooo impressed by the food! Stay here...it's a treat read more

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