We went there looking for a long sleeve tee for my husband. They had a few but not they style he was looking for. He wanted them to have a smooth neckline, not a undershirt neckline, the ones that are ribbed. They had a lot of nice women's sweaters that I liked, but they were all out of my price range. They had a few things on there clearance rack that looked promising, but still out of my price range for items that look like they come out of my closet. I want something that wows me to spend that much on it. read more

Gap - Long sleeve tee - Women's Clothing Near Me - Oakland, California

Store is well stocked and organized Security on site Customer service is friendly Parking can be hard to come by and store closes early 7pm read more

I came in on a Sunday morning after strolling through the neighborhood. After picking up some donuts from down the street my sister suggested that we go in to do some shopping... feeling a bit embarrassed about being in sweats & having a handful of donut bags in my hand I said no but she insisted. I am so glad she did because this has been the BEST shopping experience I have had. I was looking for some items for my toddler for our Disneyland trip and found a few things. Went to the counter to pay and the lovely gentleman that helped me check out gave me a tip to look for items in a certain section. After checking out, my toddler asked if he can use the bathroom. The associate quickly helped us open the bathroom and asked me for my son's size. When I came back he had a whole outfit picked out and I immediately said yes & picked out many more items. This has been the best experience given that my son has autism and sometimes having him with me while shopping gets overwhelming (autism parents know the struggle). A million times thank you! Billy, you are AMAZING! it's so nice to shop at a store that makes you feel welcomed & values their customers. The customer service is 10/10. read more

The owner 'Terry' is very rude and prejudice. while waiting for another store to open, she comes up and asks me what I'm doing. Telling me she's going to have to have somebody remove me. I was minding my own business, waiting properly. This is very unprofessional and disgusting to treat people. read more

This is my go-to place for baby/expecting gifts. Great products and great advice and service. Every time I've come here over the years, the staff have been very patient and helpful. Parking is usually a challenge on Lakeshore, so you may have to budget a few extra minutes. read more

I purchased some jeans GAP online during at 50% off sale. However, one pair did not fit well and I wanted to exchange it for a slim cut. Not having had to do an online return, I text chatted with a customer service rep and she explained the steps to return the pants, reorder and pay for the new pants and that it would take up to 25 business days for my return to be processed and credit to be issued. Not wanting to deal with the process, I decided to do the exchange at a store. GAP has been closing many locations and stores are few and far in between. Luckily the nearest store was only 9 miles away at the Lakeshore area and I found a parking space down the block. There was no wait and I was able to walk up to the cashier and explained my intent to do an exchange. She said I would be credited for my purchase, but I would have to purchase the new jeans at the current price and not at the price I paid, which didn't make sense. She said she would get a manager to help me. A manager came and I explained my situation and he checked if the pants I wanted was in stock and it wasn't. So he ordered it online and it would be sent to me and processed my return. The pants went down in price so I even go a credit for the difference. I was happy to get my exchange done at the store and not have to deal with the steps required for an online return. It was not simple like a return on Amazon. Though the cashier did not understand the exchange I wanted to transact, I appreciated that the manager made the exchange transaction seamlessly. read more

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Gap is where I go for my jeans, and every now and then I do buy a coat here during the winter when they are having a sale or gap cash promotion. It's rare I buy anything full price unless I find an amazing fitting pair of jeans and they're not on sale. Outside of that, Gap is great for stocking stuffer items for the holidays. This location is convenient and near the lake, food, snacks, and Trader Joe's so half of this review is about the location. The other half of this review is about this amazing shacket I found on sale for under $100. I'm almost certain it's 50% wool - it is mixed material with wool for sure -, its "light enough" weight, and good quality. I always like to have something wool to wear in the winter, especially if it's not heavy. This fit the bill. read more

Gap - Big score. 40% off - Women's Clothing Near Me - Oakland, California

Came in to this GAP location to browse a few items that I saw online and wanted to try on first before purchasing. Found the size I was looking for and was a perfect fit, however they didn't have the color I wanted in stock in the store. The workers there are really nice, friendly and helpful. Probably the best customer service experience I've had in any store in Oakland. The cashier helped me out with ordering and check out was a breeze. Store is clean, organized, and in a great location. Prices are great as well, item was cheaper in store than online. I'm a returning customer for sure. read more

Date: 11/13/2019 Time: 1:10 PM 65° Sunny After leaving from AT&T, which is several doors north of this GAP, my husband and I see an insulated jacket on display in front of the store window. It has a 40% off sign. Okay, I love the color of the jacket and we walk in. Greeter is nice and helpful. He directs us to the section where the jackets are. I haven't been in this GAP store in over 15 years. I shopped here often whenever I had a 30% discount card for family & friends back in the days. Yep, I had a close relative who worked here for about 10 years as a retail clerk part time and she gave me the card. I have some of the turtlenecks, sweaters and ladies tee that I bought at that time. They're still in wearable condition. However, in recent years when I was at another GAP store in SF doing some window shopping, I noticed the quality of some of the clothing was not what it used to be. I stayed away. My husband and I meet Tiara while we are waiting to purchase the jacket. Apparently she knows our relative and asks us to say hello to her. Customer service is good. Because I haven't used my GAP Visa Card in a long time, the cashier has to process necessary information to issue a new Visa card. The drawback on this credit card is the APR, which is not my cup of tea. It is high, as in 27.74%. The other drawback that I had with the GAP in the past was their method of payment. They did not accept payments at the store. One had to mail the payment to the East Coast. Another reason I stayed away. The original cost of the jacket is $148.00. With 40% off and another two discounts, the total discount saving is $84.06. Final price with tax included is $69.85. My honey-do has given me cash for the jacket. I am happy and so is he. It's an early birthday gift. When the bill arrives in the mail, I will have funds available to pay it off. I don't like high APR's. Finally, a 3 star rating is all I can muster for this GAP. Return visits: Maybe, then maybe not. Time alone will tell. read more

Gap - Women's Clothing Near Me - Oakland, California

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I'm nominating Avery for employee of the month! I ran in to the Gap to find jeans to wear that night. I don't generally shop at the Gap but i was desperate. Avery helped me find cute, great fitting jeans and a very cute jumpsuit that she suggested i wear with heels. This was a WIN! I was in and out of the store in 15 minutes. Avery was calm, friendly and very professional. I'll definitely be back looking for more help from her. Employee of the month for sure!! read more

I do a lot of online shopping with the Gap and sometimes it needs to be returned. This store is perfect for that. Wonderful employees, excellent experience all around. Just today I returned something and saw they had a sweater I liked, but not in my size. So I bought a similar one and they ordered me the right one online. Was in and out in 15 minutes. And with the Gap, sharp shoppers never pay full price. Sign up for their promo codes. You will always get 40% off, sometimes 50%. And I mean pretty much always. read more

Gap - Never pay full price. Sharp shoppers know how to play the game. Sign up for promos. I get these all the time. - Women's Clothing Near Me - Oakland, California

Love this location, it's close to work and I love shopping on my lunch breaks! I've always loved how they have sales year round and offer Gap Cash depending on how much you spend. Plus they always have my size. I'm a size 2Short and Petite and it can be a struggle but they make it easy. After many years of going to this location, I have only one irritation which only requires one suggestion. When offering the Gap Card to a customer and they ask, "will this effect my credit?" Just be honest and say "yes, it's a hard inquiry." Granted this will fall off my credit in 2-3 months, I'm in the middle of a condo purchase, not cool. Thanks for the discount today on my slacks but I would've just settled solely for the Gap Cash. read more

In a span of one year I've only shopped here twice. It always looks like there would be tons of options but once you go through the stock, I don't usually find too many preferred choices. I'm usually an XS or 0 size so that can be a challenge too finding leftover stock with the right size and price. I usually look for good prices and good material like cotton as most of other synthetic stuff don't go well with me skin. I wish they had more organic cotton/linen options. However, I did visit recently due to their 40% discount otherwise Gap is pretty expensive. I picked 3 shorts $ 15 each (original price was $45 which I would never buy as it is too expensive) and 2 simple t shirts with a small pocket for less than 12$ each. I liked the material of both shorts and shirts and was happy I only paid 75$ total for the 5 things I bought. I think it's good value for money when they offer discounts, otherwise the store in general is a tad expensive for my taste. read more

Gap - 15$ shorts and 12$ t shirts. Great deals! - Women's Clothing Near Me - Oakland, California

Gap is a place to blow a lot of cash for low to medium quality grade clothing. They often have a giant signs everywhere saying "50% off entire store!" with small print stipulating: One at full price, one at 50% once inside... But the price is often doubled. For example jeans are around 60 or 70 bucks... (which is crazy) It's The Gap ffs LOL not genuine Levi's. Gap will occasionally have a decent jackets, but they are 130 bucks+... for a low grade jacket that will fall apart in months. The Gap aims farrrr too high with pricing for what they actually deliver. The women's section isn't bad, but the men's section is wayyyy overpriced with very limited options. Waste of time, waste of money. The people are nice enough. But I just want to buy reasonably priced clothing. Not overpriced garbage read more

Nice settings n cool window displays. read more

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WARNING!!! I'd bought a couple of items within the last year and was happy with the items. HOWEVER, this last purchased I bought items to match some things I had at home. When I came to exchange the items they would only credit me 10%, THAT RIGHT TEN PERCENT OF THE ORIGINAL PURCHASE PRICE!!!!! Not even enough to exchange for 1 item in return for the 3 items I was bringing back. Bad, policy!!!! read more

This Gap is weird. No sales, no specials. Maybe they're waiting for the BIG Black Friday sale? what's weird too is, their "Sale" section is all the way in the back of the store, right where the dressing room is. (hidden from plain sight until you decide to try something on, which is bad news, if you just wanted to browse) read more

This isn't the greatest Gap I have ever been to. Far from it, actually, but if you need a tshirt or have nothing else to do but window shop, then this satisfies the requirement. The store doesn't have as large of a selection as other Gap stores because they stuffed the childrens' and athletic wear lines into this store, whereas other locations have them split into three dinstict shops. Maybe because of the neighborhood, I have been asked to show my ID when using a credit card, which I don't always carry with me when I am only out on a short walk. (Yes, I am a spontaneous shopper...) In that instance, I left without making a purchase because it was not worth walking the couple blocks to go home and get my ID and come back for two tank tops that were on sale for $8. The lines are often long and slow and like I had mentioned earlier, the selection is small so they may not have what is available online or at another Gap, so don't get your hopes up. read more

Horrible customer service I was there this past weekend.I entered the store no greeting I asked for assistance from a representative he yelled from across the room there was a grand total of three people in the store lol.I decided to purchase a pair of khakis while checking out I asked to speak to a manager turns out the rep who yelled from across the room was the manager smh no wonder why retail stores are closing! read more

I'm sure you already know what they specialize in: itchy Christmas sweaters, awkward olive green corduroys, Chambray button-upsand vanity sizing that puts these hips into a 4 instead of a 10. Whatevz. Save for a stellar clearance sale or after-the-holidays blitz, it's really not worth visiting. I stopped in for their big deal sale on Sunday and while I did find a few deals, nothing too impressive. Whenever I go (pretty much anywhere but especially there) for a sale I find myself making purchases based upon the original price instead of my visceral reaction toward the garment. Plus they have literally two registers and the cashiers are extra chatty. Totally fine when I have all the time to spare in the world... Sofa king annoying when I am trying to get in and out. read more

I initially purchased a whole wardrobe for my twins at the Emeryville location. I usually don't do the back to school shoping, but had the sudden urge to splurge, (twin boys starting pre-school). bought a bunch of stuff, they offered a credit card, saved over 50% was a great experience. After buying everything in the wrong size, i needed to exchange everything so i decided to check out the lakeshore location and hope they would facilitate this unusually large transaction. I was concerned i would not get the same savings as i did when i opened up the credit card. I was greeted by the GM and he assured me, "We are going to take care of your return, anything you need I will make sure you get the same discount you did previously." Feeling reassured i walked around the store and replaced all the items with same or similar stuff. They were just as friendly and even more helpful then the Emeryville location. My go to place for school shopping. read more

Nice greeter guy (that's what the two stars are for) horrible cash register lady. Item was marked 30% off sale price. She told me it was mid priced. I told her well you are obligated to give me the price marked in a nice wat, she said I can do that if you ask- in a shitty tone. Then supposedly adjusted it. Of course upon completion of transaction she only gave 10% off when I asked why, the other lady said she would adjust it and she did. Don't know what the other girls deal was- but she has really negative vibes and has BAD CUSTOMER SERVICE. Maybe you should do your job correctly and mark prices right instead of being an asshole to your customer. read more

Fall. In. To. The. Gap. Remember that ad campaign? Kind of made me think of a big, cavernous vagina. Or my ninth-grade boyfriend who "accidentally" cheated on me by somehow "accidentally" tripping and falling into Kate _______'s vagina. Ugh. Kate ______. Now that was one BIG gap. Kinda hard for a lofasz to avoid, actually. The Gap stopped being a Levi's depot and started getting "hip" *cough, vomit* sometime around when I was in the sixth grade. I remember my friend Tania _______ buying an oversized grey sweatshirt there for a ridiculous sum of cash, only to cut it to pieces a la Jennifer Beals to wear to Josh ______'s bar mitzvah bash. She looked hot. I think she even got to dance with Chris ________ during "We Are The World". I was jealous. Since that time I think I have owned one pair of jeans from the Gap. This is because I have an ass and a waist, and the Gap not only uses pre-pubescent Southeast Asians for seamstresses, they evidently use them as fit models, too. And don't try to tell me about their new "CURVY" line. Is "curvy" the new "husky"? Fuck that shit. So, in honor of the Gap, I would like to sing a song inspired by the inimitable Nate Dogg: "When I met you last night baby Before you opened up your GAP I had respect for ya lady But now I take it all back Cuz you tried to sell me "curvy" mom jeans And ya even licked my balls Leave your number on the cabinet And I promise baby, I'll give ya a cheesy peasant blouse Next time I'm feelin kinda zaftig You can come on over, and I'll break you off And if you can't shop, that day, baby Just lay back, and open your mouth Cause I have never met a pair of Gap pants That I love in the whole wide world." Which isn't to say that I haven't always wanted to work here. I want my own walkie-talkie, too. Shoot. *static* "Breaker 1-9. No holds today on the curvy jeans. Black Friday only. Over and out." *static* read more

Oh crap! I have NOTHING to wear tonight, and I have to leave in 2 hours. What to do? What to do? Gap! About a 3-minute walk from my apartment. Please, please, please have at least one shirt that's not ruffly, flowy, pastely, or just plain hippie awful. Oh wait, what's that black thing folded on a shelf waaay in the back of the store underneath that mannequin wearing the ruffly, pastely, hippie-style camisol? It's perfect! Done. And now I can go out. read more

this place sticks out like a sore thumb. Didn't the Africa by the Bay used to be here a long time ago? Let's bring that place back. The gap needs to go...while you're at it take the footlocker and blockbuster with you. There are never more than 4 people in the GAP at a time because when you're within walking distance of three adorable, independent clothing stores so why would you go to the gap. Why? You wouldn't - which is why it's always empty. I have never needed an overpriced T-shirt so badly that I've gone running down mandana, skidding around the corner onto lakeshore, barreling through the ever-present starbucks throngs to finally breath a sigh of relief when I reached the gap - never. read more

I usually NEVER write a review on companies, but I had to for this one. I understand we're all dealing with a Pandemic and COVID has affected many businesses hours, but the constant change in having random open hours is extremely ridiculous and annoyingly bothersome to say the least. I literally just drove a solid hour to one of the Gaps that's closest to me to find out their closed! I literally went to the store hours online and it showed so many different store hours. The actual Gap location in Oakland shows 8pm, another showed 7pm, get to the store racing against the clock to find out that they in fact closed at 6pm! Please stick to some consistent hours or please update your online hours so that your clients are aware of the changes. There are no closer Gap stores located near me and to waste my gas and time trying to pick up my items when your store hours keep randomly changing will definitely keep me from shopping here. read more

You know you're a regular somewhere when the employees stop you on the street to say hello and how's "that thing you're dealing with" and while I'm simultaneously processing who this person is since they're outside of their domain, I realize I overshare personal details. I've been coming to this store since they opened, about 20 years ago(?!). Recently, I've been dropping in every weekend to buy gifts for friend's kids (an overseas Gap store is a lot more expensive than U.S. Gap). I receive great service here, the staff is friendly, and they help me look for products that aren't on the shelves. If the final size is on the mannequin, they kindly strip it for me. I hate to share that they have restrooms (lest the info gets out), but they are decently maintained and there's not too many options on that side of the street. Lakeshore Ave. used to have a Baby Gap in addition to this Gap. So since the Baby Gap closed, it has eaten into the real estate for adult clothes at this location. In my opinion, there's a bit too many novelty t-shirts in the men's section, but I suppose that's what sells these days. Some of the dressing rooms are showing some age, but nothing is falling down--especially not their skinny jeans. I couldn't get one fancy pair past my knees and had a helluva time getting them off again. read more

Gap is Gap- they sell khakis, plaid shirts, boring ladylike clothes that cover nipples and buttholes. If you're looking for crop tops, chaps, clothes for ratchets, or something to wear to the Folsom Street Festival, try Secrets Adult Superstore on Broadway. ;) http://www.yelp.com/biz/secrets-adult-superstore-oakland-2 This Gap is always clean and organized for the most part. The sales reps always greet me and inform me on special sales of the day. There are always sales going on --whether at the store or online. You can buy most of their clothing for 30% off, but look out for coupon cards and emails. I've called a couple of times to put an item on hold, and the sales associates are always happy to help. Now, rid your closet of edible crotch-less panties and go buy yourself a shirt that will cover your pepperoni sized nipples. =D read more

ZERO stars for the way the STORE MANAGER - JAMES treats customers!!!!!!!!! I bought a pair of yoga pants one week ago, and after I washed them in cold water and air dried them they shrunk in length by 3-4 inches. Went to return them one week from the purchase date...had receipt and tags...the store manger JAMES would not return them. He treated me like I had done something wrong since I had washed them. I am 6'feet 1inch and I shop the GAP for the pre-shrunk items and I cannot wear these because they are now too short. He tossed the item back and me and said, "I cannot help you here." I thought Gap used to have better customer service than that. I'm afraid to buy anything there now because I probably won't be able to return it for a refund if I'm not happy with it after one wearing. Nordstrom & JCrew allow returns, no questions asked. read more

The best thing about this Gap is the sale section. Although I'm not a regular Gap shopper, this can be a good place to find basics with a little extra special twist. I recently bought a simple black dress with pockets that is comfortable, easy to wear, and easy to accessorize. I got it in the sale section on a "30% off sale section" day for $22 including tax! Great deal. read more

People seem to not like the customer service here- but I had no issues. This is a spacious, organized Gap. It's not super large, but a Gap is a Gap is a Gap, you know? The cashier was friendly, the place wasn't particularly crowded, and it's walking distance to Lake Merritt, which is a plus in my book. read more

As I've reached a good 1/4 of my lifetime set to physical status here on earth, I have finally accepted and acquiesced to the fact that I'm a classicist: My thoughts are deeply rooted in classical views/opinions My physical attributes are not modern, someone called me a Victorian representation of a Mikado character. WTF. My book shelves house mostly classical authors and philosophical thought. My taste in shoes are pretty stable.......styles have been around for years. My clothing tastes are pretty basic too: Monaco, BR, and of course, The Gap for essentials. Since I have been spending most of my time running around East Bay and find spare time after hitting the gym down on Webster, stopping into this Gap store was inevitable. Small, so don't expect anything fancy. But they have the staples: khakis, jeans, t-shirts, light sweaters, and accessories. Good to stop by if you need that basic staple in your wardrobe or visiting from out of town. Prices are cheap to moderate and of course, lack of quality has never been an issue here as most of my GAP clothes have endured, even in the dark dungeons of my closet. Classic. read more

Alicia's boyfriend here. I bought a shirt about 3 weeks ago at The Gap on Lakeshore... I hate shopping so I tried it on quickly, paid and left - it was on sale. When I actually put it on to wear to work one day... I realized I had zero mobility in it - too small. I tossed it aside and forgot about it for a few weeks. Today I took it in to exchange it - no tags, no receipt, no nothing. They were extremely helpful - totally above and beyond my expectations in customer service. Not only did they allow the return, but when we couldn't find the same shirt in the size I needed, they let me pick out any shirt in a similar price range ($49.50) and only charged me FOR THE SALE PRICE I had originally paid ($32). Thank you so much Lakeshore Gap! You deserve all 5 stars. read more

Not a great clearance section but they have a condensed version of lots of sections: women's casual, tiny bit of work attire, gap body, 1 small each of gap fit, gap kids, gap baby, men's. The service is nice enough. Women Clearance items are in the fitting room so somewhat hidden. Reminds me of the gap the used term be near UC berkeley campus (now Walgreens). read more

As far as GAPs go, this one is pretty eh. I stopped in to get my aunt an Xmas present, because I figured if she hated it, at least i could count on her being able to find a GAP pretty much anywhere in the world to return it. Everything here seems overpriced. Nothing is outrageously expensive, but there are plenty of places to get a nicer dress shirt for less than 35 bucks. the only deal today was socks - on sale 3 for 15 bucks for the fancy soft semi-cashmere kind. So guess what everyone - that's what you're getting for xmas, because that's the only thing I could afford in this store and I was too tired to trudge on. also, on a whim i tried on a dress here and pushed the little button in the dressing room that is supposed to notify a sales person to come help you, get you another size, etc. despite being the only person in the dressing room, no one ever showed up, so i bailed on the dress. and when I went to check out, i noticed lip balm on sale at the counter. I asked the sales dude if it was the tinted kind or the plain non-colored kind (since i was going to grab one for my brother) but he had no idea. so bah humbug to the service here too. read more

Some observations about the Lakeshore store... I went in this morning and had to wait in line for about 10 minutes. The salesperson ringing us up by the name of Anita was trying her hardest but the line was long and a customer was trying to open a credit account. She asked another person by the name of Tiara for help but Tiara told her "you're the only one ringing today" and then only started ringing people up when she noticed her friend in line and proceeded to chat with her friend while ringing up a customer who she a) didn't greet and b) didn't fold that woman's purchases, she crumpled the woman's sweater into a ball. I think Tiara may have been a manager. But props to Anita for trying her hardest with minimal help and still maintaining a cheerful demeanor. read more

Gap's clothing is over priced and cheaply made. I can wear out a pair of their jeans in 3 months. Still there is something comforting about their completely accurate sizing. One pair of size 8 pants fits like the next, and I find it very helpful that they vary the lengths of the pants so I can buy something that doesn't require altering. I find the staff here to be very helpful and friendly. I've been able to make exchanges easily here. read more

I recently shopped at the Gap location on Lakeshore in Oakland, CA. I was making a return outside the normal time frame, but all tags were attached and I had the receipt. As a busy mom with an active pre-schooler, it was hard to get to the store and shop with my little one. While I expected rejection, Monica, the store manager, was fantastic. She not only allowed me to get store credit, but encouraged me to shop despite my hesitation with my pre-schooler in tow. Her team even helped me maximize my dollars to find just the right products. Kudos to Monica and her team for a great experience. It not only gave me a chance to feel comfortable shopping with my child, but ensured great value for my dollar. (I only took away a star for variety -- it's a small location.) read more

Not sure what is up with this store, but stopped in briefly today and the dressing rooms were all a mess, with tons of clothes left in each room and a big pile of clothes left waiting to be put back on the racks. Meanwhile, the staff was lounging around talking to each other. No one greeted me or asked if I needed help during my visit and no one was manning the dressing rooms. They really ought to hire people that want to work in retail, understand the importance of customer service, and are focused on the job rather than socializing. read more

Wow, as someone who's been in a retail drought since I was in college, this place has really gone downhill, if you ask me. I thought I'd be saving myself a trip into the city by coming here to redeem my Groupon that was about to expire. Gap is plain (which I generally like) and basic, so I figured I could find $50 worth of clothes pretty easily and quickly--or stock up on lounge wear if it came to it. Boy, was I wrong! This is probably one of the smallest Gap's ever and had nothing trendy or plain--it's like Gap is in fashion purgatory! They turned all their plain clothes into wannabe trendy garbage--but they couldn't even pull that off! The staff was friendly, but their stock is crap...had to make that trip into the city...grrr.... read more