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Gap

3.1 (58 reviews)
Closed 10:00 am - 7:00 pm
Updated over 3 months ago

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Al L.

I purchased some jeans GAP online during at 50% off sale. However, one pair did not fit well and I wanted to exchange it for a slim cut. Not having had to do an online return, I text chatted with a customer service rep and she explained the steps to return the pants, reorder and pay for the new pants and that it would take up to 25 business days for my return to be processed and credit to be issued. Not wanting to deal with the process, I decided to do the exchange at a store. GAP has been closing many locations and stores are few and far in between. Luckily the nearest store was only 9 miles away at the Lakeshore area and I found a parking space down the block. There was no wait and I was able to walk up to the cashier and explained my intent to do an exchange. She said I would be credited for my purchase, but I would have to purchase the new jeans at the current price and not at the price I paid, which didn't make sense. She said she would get a manager to help me. A manager came and I explained my situation and he checked if the pants I wanted was in stock and it wasn't. So he ordered it online and it would be sent to me and processed my return. The pants went down in price so I even go a credit for the difference. I was happy to get my exchange done at the store and not have to deal with the steps required for an online return. It was not simple like a return on Amazon. Though the cashier did not understand the exchange I wanted to transact, I appreciated that the manager made the exchange transaction seamlessly.

Big score. 40% off
Kendra F.

Gap is where I go for my jeans, and every now and then I do buy a coat here during the winter when they are having a sale or gap cash promotion. It's rare I buy anything full price unless I find an amazing fitting pair of jeans and they're not on sale. Outside of that, Gap is great for stocking stuffer items for the holidays. This location is convenient and near the lake, food, snacks, and Trader Joe's so half of this review is about the location. The other half of this review is about this amazing shacket I found on sale for under $100. I'm almost certain it's 50% wool - it is mixed material with wool for sure -, its "light enough" weight, and good quality. I always like to have something wool to wear in the winter, especially if it's not heavy. This fit the bill.

Carol C.

Date: 11/13/2019 Time: 1:10 PM 65° Sunny After leaving from AT&T, which is several doors north of this GAP, my husband and I see an insulated jacket on display in front of the store window. It has a 40% off sign. Okay, I love the color of the jacket and we walk in. Greeter is nice and helpful. He directs us to the section where the jackets are. I haven't been in this GAP store in over 15 years. I shopped here often whenever I had a 30% discount card for family & friends back in the days. Yep, I had a close relative who worked here for about 10 years as a retail clerk part time and she gave me the card. I have some of the turtlenecks, sweaters and ladies tee that I bought at that time. They're still in wearable condition. However, in recent years when I was at another GAP store in SF doing some window shopping, I noticed the quality of some of the clothing was not what it used to be. I stayed away. My husband and I meet Tiara while we are waiting to purchase the jacket. Apparently she knows our relative and asks us to say hello to her. Customer service is good. Because I haven't used my GAP Visa Card in a long time, the cashier has to process necessary information to issue a new Visa card. The drawback on this credit card is the APR, which is not my cup of tea. It is high, as in 27.74%. The other drawback that I had with the GAP in the past was their method of payment. They did not accept payments at the store. One had to mail the payment to the East Coast. Another reason I stayed away. The original cost of the jacket is $148.00. With 40% off and another two discounts, the total discount saving is $84.06. Final price with tax included is $69.85. My honey-do has given me cash for the jacket. I am happy and so is he. It's an early birthday gift. When the bill arrives in the mail, I will have funds available to pay it off. I don't like high APR's. Finally, a 3 star rating is all I can muster for this GAP. Return visits: Maybe, then maybe not. Time alone will tell.

Never pay full price. Sharp shoppers know how to play the game. Sign up for promos. I get these all the time.
I M.

I do a lot of online shopping with the Gap and sometimes it needs to be returned. This store is perfect for that. Wonderful employees, excellent experience all around. Just today I returned something and saw they had a sweater I liked, but not in my size. So I bought a similar one and they ordered me the right one online. Was in and out in 15 minutes. And with the Gap, sharp shoppers never pay full price. Sign up for their promo codes. You will always get 40% off, sometimes 50%. And I mean pretty much always.

15$ shorts and 12$ t shirts. Great deals!
Heliana M.

In a span of one year I've only shopped here twice. It always looks like there would be tons of options but once you go through the stock, I don't usually find too many preferred choices. I'm usually an XS or 0 size so that can be a challenge too finding leftover stock with the right size and price. I usually look for good prices and good material like cotton as most of other synthetic stuff don't go well with me skin. I wish they had more organic cotton/linen options. However, I did visit recently due to their 40% discount otherwise Gap is pretty expensive. I picked 3 shorts $ 15 each (original price was $45 which I would never buy as it is too expensive) and 2 simple t shirts with a small pocket for less than 12$ each. I liked the material of both shorts and shirts and was happy I only paid 75$ total for the 5 things I bought. I think it's good value for money when they offer discounts, otherwise the store in general is a tad expensive for my taste.

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Resurrect - Candles

Resurrect

(36 reviews)

$$

Piedmont Ave, North Oakland

Resurrect is our go-to shop in Oakland for treat-yourself items and gifts. Their local vendor…read moresourcing is unmatched. I have a hard time not buying earrings every time I go to resurrect - they have the best and widest selection of local maker jewelrey, from funky to elegant and everything in between. I always find the perfect gift for a special occasion, whether a mug or sweater or even birthday card (my mom exclusively buys her stationary from Resurrect). Beyond the most unique and quality selection of locally made items, the team at Resurrect are beyond lovely. They are so warm and welcoming, and they are passionate about featuring local artists. Our favorite shop in Oakland, one of our most favorites ever in the Bay.

I went to exchange a gift that I had bought for my husband. A flannel shirt. I didn't examine the…read moreshirt when I bought it bc it never occurred to me that they would sell me damaged merchandise. We brought it back to exchange for something else and when the store employee pulled it out she revealed damage to the button holes. At this point it's up in the air who is responsible. The issue I had is that she aggressively accused me of trying to return something I had damaged. I could easily have said that she accepted the return of a damaged item and tried to sell it to an unsuspecting customer. Bad attitude and bad customer service. I will NEVER GO BACK. PLEASE EXAMINE Anything YOU BUY HERE BEFORE PAYING FOR IT

Oaklandish

Oaklandish

(239 reviews)

$$

Downtown Oakland

Although, I am from here, I never patronized this business…read more I am so glad that I had a chance to stop by and purchase a sweater. I absolutely love the color and saying. The store is spacious and clean. Parking is a pain as it is located downtown. I love the shirt display as soon as you enter. In the back they have a dressing room for your convenience and also gear from other local artists. The young man who helped us provided great service and was knowledgeable about the product. The telephone booth is super cute to take photos. The prices are a little steep, but you really can't find a shop like this that has the bay gear and quality. I can't wait to wear my sweatshirt!

Been a hot minute since coming into Oaklandish and walking into feels less like shopping and more…read morelike stepping into culture. The walls speak in bold prints and clean lines, telling stories of the Town and the Bay period. Every thread feels made of quality. Every piece is statement wear fasho. From classic logo tees to those lowkey designs only real Townfolk recognize, Oaklandish will have you repping the town without you saying a word. It's for the born and raised, the newly arrived, and the ones who carry Oakland in their soul, no matter where they go. I'm not an Oakland native, but I got a lot of family from Oakland. I didn't purchase anything cause they didn't have one piece in my color but it's all good. Everything is fairly priced and they have a nice selection for everyone. The one employee was hella chill and down to earth. Oaklandish isn't just a brand, it's a bridge like the Bay Bridge. Between past and present. Between hustle and heritage. Stay rooted. Stay lifted. Stay Oaklandish!!! Shoutout to the Town.

Gap - womenscloth - Updated May 2026

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