I have only ordered online and maybe went to a brick and mortar once? I need things delivered -…read moresmall car problems. White glove service has been fantastic and my furniture still has stood the test of time - over 7 years! Quality, not overly trendy and still looks like it belongs in 2025. Not perfect or THE BEST, but quite good. Just replaced a console and it was just delivery - simple, free shipping and easy to assemble - feels sturdy, functional and looks stylish. I have only purchased hard furniture - i would go to a seating specialist for upholstered items. Prices are reasonable for what you are paying for - timeless and solid quality. Good for this type of store - accessible and fits most aesthetics.

Extremely disappointing and unprofessional experience with the West Elm Emeryville store,…read morespecifically with Lana, the store manager. I own a design-build firm and was working on furnishing a 3-bedroom, 2-bath home in San Francisco. The plan was to purchase most of the furniture new, with West Elm and CB2 as the main vendors under consideration. Aside from a Saarinen table and a few rugs I already had available for styling, nearly everything else was going to be sourced new. I booked an appointment earlier in the week for Friday afternoon and adjusted other appointments to make that time work. Then, on Friday morning, Lana called and immediately launched into a very rude and dismissive conversation about the appointment. Rather than asking thoughtful questions or trying to understand the scope of the project, she made it clear that they did not want to come out if I was not guaranteed to buy something. She said they keep the option open in case it is "not worth their time." That was incredibly off-putting, especially considering I was already styling the home with West Elm pieces and seriously considering West Elm for a large portion of the furnishing package. As a design-build professional, I work with many vendors, and this is not how serious trade or retail relationships are handled. When I explained that the short timing, the disruption to my schedule, and the lack of professional communication reflected poorly on West Elm, Lana was dismissive again and said I had already made my feelings clear. Immediately after hanging up, she sent the appointment cancellation. The issue is not just that the appointment was cancelled. It is the tone, the assumption that my project was not worth their time, and the complete lack of professionalism from a store manager. Based on other recent reviews, poor customer service does not seem to be an isolated experience at this location or with West Elm more broadly. I was prepared to source a meaningful amount of furniture through West Elm, but this interaction made it clear that I should take the business elsewhere. I would not recommend the Emeryville store for designers, builders, or customers expecting professional service.

I cannot recommend Desiree and her team enough. They have a huge selection of high quality…read moreantiques, and the refinishing is gorgeous. I've included before and after photos of a bookcase we bought. All sticky drawers and rusty moving parts were fixed, and the final product is stunning!

We love Mid Century Mobler!!! We have several pieces from them including our latest - a gorgeous…read moreteak desk and we will definitely be back for more!

Bought a Woody sofa. The seat cushion was not holding up. Cushion was replaced with one that was…read moreuncomfortable from day one. Sobu has refused to do anything about this. Terrible customer service. Do not recommend.

Love Sobu so much that our friends think we somehow share in the ownership structure ha! We…read moreparticularly love the oak pieces and have had a few for quite a long time but their rug collection is also very nice and we have two. Even though we've moved out of Oakland we still come visit whenever we are in town and regularly order to LA where we currently live. So glad to have discovered this store many years ago when we were living there and I think folks in other cities are missing out if they haven't discovered it too. I can't wait to buy my next piece - we have like 3 that were just waiting on a sale to buy :-)

They have a great selection of pots in all sizes, colors, and styles! Both indoor and outdoor poss…read moreare available. Pricing is mid range. Their pricing is slight lower than my local nursery. I've seen pots at HomeGoods for about half the price here, but they're not available in all stores or at all times. So I would say if you want to wait to find a deal, this is not the place for you, but if you're in need of a pot you'll find a great one here. We purchased a 14-inch diameter glazed indoor pot for $100. They also had a clearance section with mostly smaller 2-6-inch pots.

This place has the largest selection of pottery and other garden decor in the area. The prices are…read morequite reasonable, and the staff is extremely helpful!

Urban Ore Place is a large salvage yard and reuse center that features house items: furniture,…read morehardware, tools, and building materials section outside that's been around 40+ years! I used to visit to find that hidden gem or get inspired to transform a piece of unwanted item into a functional item like a planter or garden art. This place is great for a DIYer or handy man as items have so much potential but can be a bit overwhelming if you're looking for something specific. My recent visit was to find a replacement window for a mini table-top greenhouse I put together about 15 years ago. Unfortunately, after a recent windstorm, 1 window broke and needed to be replaced. The original windows I bought were from a salvage/building resource spot in SF. At the time, buying 6 windows cost me $70 at most. Now (15 years later) for the same quality it will cost you $35-$60/window at Urban Ore. Ouch! I guess these windows may be used for a remodel of an older home. They do have another section for cheaper windows but sadly they look like the one I'm trying to replace...some wood rot, flimsy, peeling and weathered as they're not protected from the elements. Staff outside are friendly and helpful. Worth a stop to check out but some pricing on items a bit higher. Parking inside the gate and along the street.

Let's get this straight - your store manager Claudio refused to allow me to help URBAN ORE from…read moreplacing items that could be reused in to the garbage - your other staff had looks of amazement on there faces when he said "no" - no wonder your store has the highest turnover over of staff I've ever witnessed. These item had been donated to you with the understanding that you would do your best to keep their processions out of the landfill - you failed miserably. I took my concerns to social media - mostly the huge "buy nothing groups" that operate in Berkeley. People were disgusted but not surprised by Claudio's behavior - we've all watched for decades how he sells the best tools to his friends in his tool corral. Many have also noticed his illegal use of THOUSANDS of white post office tubs - that alone shows us his (and by default) Urban Ore's ethics. One last thing - comments were ignored on your Facebook page - messages were ignored - I realize that someone at Urban Ore hopes this would just blow over - it hasn't and it won't - people are disappointed in Urban Ore's attitude. Personally, after having bought thousands of dollars worth of items from you over a twenty year period I would say this comes down to the bad attitude of your store manager - over the years I have met many of your staff members who obviously believed in "zero waste" - they have all quit but the guy in charge of the shop floor obviously thinks it's just a catchy slogan to get people to give you their stuff for free.

Beautiful, fun and quirky artwork. High quality prints, reasonable prices, packaged very well and…read moreshipped quickly. Will be buying more from them!

Quality/Quantity - 40 to 50+ vendors, think COOP. See…read morepictures. Sorry, I could have done a better job with taking pictures. Atmosphere - I forget how big this place was. Security and bag check as you enter. She even laughed at my joke that my wife could fit a couch in my wife's purse, lol. Even when it was Bed, Bath and Beyond, the size always surprised me. Bathrooms I believe are in the very back of the building but I did not check or use them. Open 7 days a week from 11am to 7pm. Usually plenty of street parking, 2-4 hours free. But not today; it was crazy busy. We noticed a farmers market a block away...??? Paid parking garages are also available. Service - Friendly door greeter. Again, she even laughed at my joke, lol. Price - Depends on what you buy. Owner Comment - Congrats on your success since 2016.

I bought two birthday cards here because I like their greetings and design. Aside from greeting…read morecards, Palm + Perkins has a ton of other items that range from small gifts and home decor to overlooked kitchen utensils (like wine stoppers) and other knick knacks. Considering the small space, the store has a surprisingly large selection of items and it's all well organized. When checking out, the cashier was friendly and rang me up quickly. When I'm looking for a greeting card, gift or needing to stock up on utensils/tools for the house and kitchen, I will come back to Palm + Perkins. Just a thoughtful, gem of a store in the neighborhood.

Stopping by Palm + Perkins is like therapy (this was especially true this holiday season since we…read moredidn't see family or go anywhere). It's really like a candy store for adults - there's something amazing (and made my local makers) in every corner you look! On this most recent visit, I went a couple days after Christmas and stocked up on holiday cards and ornaments for 2021 since all their holiday items were 50% off. The entire store was also 25% off as per their end-of-year sale. They have a fantastic selection of cards, gifts, homewares, jewelry, accessories, and select clothing items. It's the perfect place to treat yourself or others. They're doing a great job limiting people in their store and have hand sanitizer available.

Such a cute, welcoming store. The space feels thoughtfully curated, which makes you feel glad you…read morestopped in. It's the kind of place you walk into on a whim and want to linger.

I've been shopping here ever since it was Good Stock and I am a fan for life! Incredible selection…read moreof artisan and vintage goods- many from woman owned businesses which I LOVE! You will find home goods, beauty, skincare, clothing, teas and everything in between. One of Ng fav shops in the area!