I have only ordered online and maybe went to a brick and mortar once? I need things delivered -…read moresmall car problems. White glove service has been fantastic and my furniture still has stood the test of time - over 7 years! Quality, not overly trendy and still looks like it belongs in 2025. Not perfect or THE BEST, but quite good. Just replaced a console and it was just delivery - simple, free shipping and easy to assemble - feels sturdy, functional and looks stylish. I have only purchased hard furniture - i would go to a seating specialist for upholstered items. Prices are reasonable for what you are paying for - timeless and solid quality. Good for this type of store - accessible and fits most aesthetics.

Extremely disappointing and unprofessional experience with the West Elm Emeryville store,…read morespecifically with Lana, the store manager. I own a design-build firm and was working on furnishing a 3-bedroom, 2-bath home in San Francisco. The plan was to purchase most of the furniture new, with West Elm and CB2 as the main vendors under consideration. Aside from a Saarinen table and a few rugs I already had available for styling, nearly everything else was going to be sourced new. I booked an appointment earlier in the week for Friday afternoon and adjusted other appointments to make that time work. Then, on Friday morning, Lana called and immediately launched into a very rude and dismissive conversation about the appointment. Rather than asking thoughtful questions or trying to understand the scope of the project, she made it clear that they did not want to come out if I was not guaranteed to buy something. She said they keep the option open in case it is "not worth their time." That was incredibly off-putting, especially considering I was already styling the home with West Elm pieces and seriously considering West Elm for a large portion of the furnishing package. As a design-build professional, I work with many vendors, and this is not how serious trade or retail relationships are handled. When I explained that the short timing, the disruption to my schedule, and the lack of professional communication reflected poorly on West Elm, Lana was dismissive again and said I had already made my feelings clear. Immediately after hanging up, she sent the appointment cancellation. The issue is not just that the appointment was cancelled. It is the tone, the assumption that my project was not worth their time, and the complete lack of professionalism from a store manager. Based on other recent reviews, poor customer service does not seem to be an isolated experience at this location or with West Elm more broadly. I was prepared to source a meaningful amount of furniture through West Elm, but this interaction made it clear that I should take the business elsewhere. I would not recommend the Emeryville store for designers, builders, or customers expecting professional service.

We love Mid Century Mobler!!! We have several pieces from them including our latest - a gorgeous…read moreteak desk and we will definitely be back for more!

I cannot recommend Desiree and her team enough. They have a huge selection of high quality…read moreantiques, and the refinishing is gorgeous. I've included before and after photos of a bookcase we bought. All sticky drawers and rusty moving parts were fixed, and the final product is stunning!

I'm a longtime customer and a huge fan of Sobu…read more Their carefully curated inventory is a beautiful blend of exquisite furniture and wares for your home, some of which are their own beautiful designs. Their service is impeccable. They're honestly the nicest people I've ever known. I love everything everything about Sobu.

Very disappointing experience with SOBU. I was given a 3-5 week delivery timeframe but received…read moreabsolutely no communication about my order during that time even after repeatedly calling them for updates. With the expected delivery window coming to an end, I desperately searched for answers so I contacted the warehouse myself out of frustration, only to learn they had no record of my order. It turned out SOBU had missed it during processing and never placed it, and this was only discovered because I dug into it myself. Although they apologized, expedited the shipping and offered a partial refund, the follow-through was still poor. Promises were made that weren't kept, which I was expecting but still irritated by. Seriously though, you guys are a small business; isn't customer service supposed to be your thing? I understand that mistakes happen, but there should have been some alarm bells ringing when I mentioned there had been ZERO communication about my order since I initially placed the order and it was supposed to be delivered within the next 4 days. The freight company (Metropolitan warehouse and delivery) was also a separate issue. They falsely claimed they were attempting delivery when they hadn't even arrived at my home. So just be careful because they do charge a rescheduling fee in that situation. That's not Sobu's fault but just an fyi. The table itself is nice, but the lack of communication and follow-through made the entire experience unnecessarily stressful. I shouldn't have had to do all of this just to get an answer. From initial ordering to delivery took ~7.5 weeks. I'm not sure how much longer it would've taken if I just sat idly by waiting for because "I was still in my delivery window" as they suggested.

I have been coming to this wonderful place for over 20 years and still love everything I have…read morepurchased. As a designer I am always in search of very particular items to give a pop of color, add the patina of an aged finish or a striking silouette or modern form. This is the only place I know that never fails - there is a bounty of beautiful vessels from all around the world in sumptuous textures and colors with designs that range from old world to modern. Even when I go in determined to only purchase a few items, I end up spending hours wandering through and finding new treasures. The staff is always very helpful, and a big shout out to Evan who helped me today and is so knowledgeable about plants and especially to Carlos for his amazing knowledge and good taste, who went out of his way to help me find exactly what I needed.

They have a great selection of pots in all sizes, colors, and styles! Both indoor and outdoor poss…read moreare available. Pricing is mid range. Their pricing is slight lower than my local nursery. I've seen pots at HomeGoods for about half the price here, but they're not available in all stores or at all times. So I would say if you want to wait to find a deal, this is not the place for you, but if you're in need of a pot you'll find a great one here. We purchased a 14-inch diameter glazed indoor pot for $100. They also had a clearance section with mostly smaller 2-6-inch pots.

This is one of those places you can spend hours in and never get bored…read more There are so many things to look at and peruse. I went on a weekend, but Id love to spend a Wednesday here. Definitely got lucky and snagged a cool lamp which I adore. The testing area came in clutch to plug in lamps and other items to check to see if they worked. Totally happy with that. Cute little afternoon at urban Ore. Id happily be back to spend more time.

Customer service 4/5 Value 3/5…read moreI love this place. It has everything. Pricing is not consistent as some are very good and some are more expensive than new. However, they are negotiable. I got a bike rack for $15 while brand new is over $200. The staffs are very friendly and helpful.

Beautiful, fun and quirky artwork. High quality prints, reasonable prices, packaged very well and…read moreshipped quickly. Will be buying more from them!

Quality/Quantity - 40 to 50+ vendors, think COOP. See…read morepictures. Sorry, I could have done a better job with taking pictures. Atmosphere - I forget how big this place was. Security and bag check as you enter. She even laughed at my joke that my wife could fit a couch in my wife's purse, lol. Even when it was Bed, Bath and Beyond, the size always surprised me. Bathrooms I believe are in the very back of the building but I did not check or use them. Open 7 days a week from 11am to 7pm. Usually plenty of street parking, 2-4 hours free. But not today; it was crazy busy. We noticed a farmers market a block away...??? Paid parking garages are also available. Service - Friendly door greeter. Again, she even laughed at my joke, lol. Price - Depends on what you buy. Owner Comment - Congrats on your success since 2016.

Stopping by Palm + Perkins is like therapy (this was especially true this holiday season since we…read moredidn't see family or go anywhere). It's really like a candy store for adults - there's something amazing (and made my local makers) in every corner you look! On this most recent visit, I went a couple days after Christmas and stocked up on holiday cards and ornaments for 2021 since all their holiday items were 50% off. The entire store was also 25% off as per their end-of-year sale. They have a fantastic selection of cards, gifts, homewares, jewelry, accessories, and select clothing items. It's the perfect place to treat yourself or others. They're doing a great job limiting people in their store and have hand sanitizer available.

I bought two birthday cards here because I like their greetings and design. Aside from greeting…read morecards, Palm + Perkins has a ton of other items that range from small gifts and home decor to overlooked kitchen utensils (like wine stoppers) and other knick knacks. Considering the small space, the store has a surprisingly large selection of items and it's all well organized. When checking out, the cashier was friendly and rang me up quickly. When I'm looking for a greeting card, gift or needing to stock up on utensils/tools for the house and kitchen, I will come back to Palm + Perkins. Just a thoughtful, gem of a store in the neighborhood.

OH i just love this place!…read more The location is intentional i assume. Growing craft industry means more places are selling artisan work. Since i do business on this street, yay for me.. eye candy and parousing. What a real ordeal it must be to have to barricade your business with steel bars overnight to prevent theft. Its the reality of a bigger city.. But i find that to be so underwhelming and unattractive. A place like this can only be credited in namesake of the artists that it carries, right? From what i see, They collect, make deals with, and sell hand selected artists' work. And id say their selection is great. But of course you pay more money for these things. So dont expect the prices to be low. Looking forward to k. I. T. With them on IG and visiting the shop as i vagrant the city. It was a pleasant stumble upon for me. After many times walking by too early, i went back during their business hours and that's how i took note of the steel bar operation :) Overall awesome browsing shop with tasteful artisan craft items for home, office and general decor

Such a cute, welcoming store. The space feels thoughtfully curated, which makes you feel glad you…read morestopped in. It's the kind of place you walk into on a whim and want to linger.

Tip: Do not blindly trust As-is sale pricing at all times. If you can, check the original price of…read morethe item because the tags may not be correct. However, I do like the free coffee/tea and the arts & crafts events put on by the events team that do a good job of bringing me in the store!

IKEA Emeryville food; the food court is actually pretty good and i can confirm. Swedish meatballs…read morewith the lingonberry sauce & cream gravy, $6.99 for a plate of twelve, this is an objectively correct price for what you get. Salmon plate was also solid, better than it has any right to be for a furniture store. The showroom is a genuinely decent place to spend an afternoon if you let yourself lean into it. Picked up a KALLAX and two LACK tables and somehow kept it under $200. The self checkout system works fine, the warehouse pickup is somewhat organized, staff in the furniture section actually knew where things were. The cinnamon rolls at the exit bakery are not optional. Parking structure is free. The food at the IKEA food court is actually pretty good and i stand by that

I first learned about Jered's Pottery when I had dinner at Rich Table. I make pottery myself so I…read morehave a habit of checking the bottoms of tableware when I dine out. Jered's name was on the bottom of all the pieces and they were all great! I finally had a chance to go visit Jered's Pottery myself and picked up a few pieces to take home. I even got to say hi to Jered and tour his studio. They make all of their clay and glazes in house. I got to see some in progress pieces including parts of a cool hand built sculptural boxed wall art installation. Highly recommend visiting if you're looking for functional pieces for your home!

Great pottery in the neighborhood. They have a big collection and a variety of stuff you would…read morefind. Some of them get sold to bigger brands such as Restoration Hardware so the designs are quite familiar. You can buy those items here that were rejected by such big brands for really minute flaws that I hardly ever noticed. The finish is great in the products. We got a chance to take a look in to their crafting area and it was huge! They had so many unique items that I wanted to buy all of them. They also host team building activities or private sessions for folks interested in learning the art.