Placing online orders is pointless and ridiculous. Even though you've already placed an order and paid for it ahead of time, they make you wait in the same line as all the people waiting to check out at the register. Stupidest thing ever. With a huge line, they should take people with online orders and service them at a different counter. I will never give them my business again, and will advise everyone I know to avoid this place of business as well. Complete waste of my time. read more

The clothing selection was good as always. However you do have to search for an associate as they are busy, and they are working with a real small crew. The lines to check out are very long and the bathrooms could use some tlc for sure. read more

Amazing staff. But the selection for the pants is not that great at the moment; however, the clothes can last me for a few years.

I have to give Old Navy a 5/5 for value. When it comes to needing basics such as leggings, tees and scarves, I know I can come here. Simple work pants? They've got you covered. Earning Old Navy cash to use toward future purchases really feels like a steal to me. I've been a loyal customer for years. On one lovely day in November I was doing some gift browsing and shopping in the shopping center, hitting Marshall's first, then Banana Republic, then Old Navy. I was looking for the basics - leggings, l/s tees and beanies. I trusted old navy with my shopping life needs and they saved me! The line went by fast enough and I was almost on my way out until I spotted the same exact faux leather jacket I saw at Banana Republic, but they didn't have my size. So you know I hopped back in line and got my 50% off jacket. I earned enough Old Navy cash to make myself feel less guilty on spending money on the things that I "need." I got more scarves, several pajama pants, mocassins and more beanies. read more

Old Navy - Women's Clothing Near Me - Emeryville, California

Outstanding Customer Service at Old Navy - Emeryville, CA (Store #01528) 5777 Christie Ave, Emeryville, CA 94608 I had two amazing experiences at this Old Navy location on back-to-back days and felt compelled to give a shout-out to the exceptional staff who made both visits so enjoyable. June 20, 2025 - 3:20 PM ‍ Cashier: Brittany M. (ID: 2686153) Brittany was incredibly kind, professional, and detail-oriented. She greeted me with a warm smile, handled the checkout with care, and made sure everything was accurate and seamless. Her courteous and helpful attitude really made my day. June 21, 2025 - 12:06 PM ‍ Cashier: Jhanai C. (ID: 3624531 | Transaction #: 5602) Jhanai was just as fantastic! Super friendly, attentive, and thoughtful. She made sure all my questions were answered, asked about my cardholder status, and made the whole checkout process smooth and personable. Total pro. Both Brittany and Jhanai went above and beyond to deliver truly standout customer service. It's rare to find a retail team that's so consistently friendly and professional. This store is lucky to have them! Highly recommend shopping here--not just for the deals, but for the genuinely great service. M.S #OldNavy #CustomerServiceExcellence #EmeryvilleShopping #RetailHeroes #FiveStarService #OldNavyStyle #ShoutOutToStaff #ShopWithConfidence read more

Located in the Powell Street plaza Plenty of parking Store is clean, well organized and well stocked Customer service is friendly There is a self check out area Prices are reasonable read more

I had an awesome experience today at this location with Lee, who I'm assuming is a store manager. They saw me attempt to return two shirts with another associate which ended up being done incorrectly, only giving me store credit a quarter of the amount of what I purchased. I immediately came back in once I saw the mistake on the receipt and Lee stepped in to help me as soon as I walked back in. They ended up giving me not only all my money back in the original form of payment but also a gift card! They spent probably 10 minutes searching my purchase up by every means necessary to make sure I got every penny back. Thanks so much, Lee, you rock! read more

This was my go to spot at one point, however, that changed for me once I realized that they were owned by Gap and Banana Republic and that the fashions at ON were cheap knock offs of Gap which was a cheap knock off of Banana Republic. But I liked the previous store and had a lot that I could find there. But they closed, or so I thought. They actually moved to the plaza across the street. It's OK. I still couldn't find pants to fit me though. But the store looks nice and the people working there were totally nice! I'd go back again. read more

Old Navy - Sales floor. - Women's Clothing Near Me - Emeryville, California

I went in to the store to look for some work clothes, and I noticed that a lot of the clothes had stains on them as if they've been previously worn, stains and rips, I let the associates know, but they seem to be pretty unfazed, it happens when people try on clothes, nothing we can do. I am pretty sure selling stained clothes isn't the solution either? The dressing room also had urine in it and it's just a really nasty and unclean, old navy. read more

I received a Christmas gift and I needed to exchange it. I was in the Emeryville area so I went to the Christie location. I had no idea they moved from the Bay Street location!! I think this location is better because you can park directly in front of the store. No need to pay for parking. I don't really wear Old Navy clothing, so my review is based on the store itself. It was clean, organized, well lit, plus I was greeted upon entry. read more

Not gonna drop a name, but one of the employees at this place was taking likely what was a bad day for her out on me, and ended up making me grumpy too. When I walked in looking for some business clothes, one associate asked if I needed anything or a bag, and I appreciated that. The overall experience was fine until checkout. I was having a fine time paying for my clothes until the woman (not the same one who greeted me) asked if I wanted to open a store credit card. I said "No" and I don't think my response was anything out of the ordinary. The woman goes, "No? No? You don't just say no. A no thank you would've been nice". BRUH WHAT? and then she was rude and wouldn't even look at me the rest of the time I was there. Sorry that was just a really weird experience. read more

They've relocated to the old Copeland at Powell Street Plaza. Trader Joe's is across from it and Starbucks is next door. Clean, neat and able to maintain social distancing. Wearing a mask is a must. They even sanitize the dressing room after you leave. read more

Old Navy - The new Old Navy location in Emeryville. - Women's Clothing Near Me - Emeryville, California

New store now open! Clean and lots of selections! Great sale items and new seasonal merchandise! Associates were helpful and friendly. Physical distancing fully enforced! read more

Old Navy - Their art creation made with items of clothing - Women's Clothing Near Me - Emeryville, California

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After seeing a movie to escape the heat wave, into Old Navy for more AC! Seems there's always a bargain there and picked up a white Oxford for the $4.97? I didn't even know it until I was at the cashier! Might go back today! read more

First time i spent some time in an Old Navy store. most of the time was spent looking for the men's section. it's on the left near the front. not more clothes offered. pants (15) didn't look at it. looking for higher quality tees with front pockets reasonable at $5 but colours too bright and sizes too small.. notice sign outside there's a big men's clothes sale going on. had time already paid for in the garage so i went for a look-see. read more

#44 I have to say, I am kind of beginning to really appreciate Old Navy. I was first introduced to this store by a friend with small children. She told me she swears by Old Navy for her kid's clothing--great selection, awesome prices. Sounds good to me, so last year I meandered into an Old Navy location in Pleasanton. SInce then I always look for an Old Navy wherever I go, as I have pretty much fallen in love with the place. They have kid's clothes, of course. But, they also have adult clothing--both male and female. They carry shoes, accessories, impulse items, etc. I even grabbed a Star Wars Mad Libs booklet to have a laugh with friends. Today, I went inside to look for a few items for a gift, found those things pretty easily, but on my way out I saw this super cute sundress. It was light blue with little flowers, spaghetti straps and an A-line short hem. But wait--did I mention that it was less than $20.00?!?! WOW! Needless to say, I left with three shirts, 2 pair of leggings, one pair of capris, a pajama set, a bathing suit, and the pretty blue dress all for $120. NICE! Stephani Smiles for Old Navy ;) read more

Old Navy - Cutest boots in the world! - Women's Clothing Near Me - Emeryville, California

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I just tried to call & see about something I lost in the store. Took 30+ rings before someone answered, then I was on hold for 10 more min while they "looked". I was told they would have to ask the manager about lost property. Which tells me the manager was there & even they didn't pick up a ringing phone. LAME read more

I drive to Bay Street just for Old Navy too. I love finding sale stuff here. I got three newborn outfits and a gift box for about $13...what the hell? They get an extra star for the children Halloween costumes. Yay for keeping the kiddies warm and cute at the same time. Sometimes Old Navy clothes just doesn't fit me right. Doesn't hug in the right areas causing you to look bigger than you really are. But if you're looking for layering clothes...this is a pretty good place. PS...A birdy told me today...its dog friendly. The workers can't turn you away...only the managers...shhhh read more

I needed some summery clothes for my Birthday trip to Mexico and stopped by Old Navy. I really only needed a couple things, but ended up with a few more. While I bought a summery pink birthday dress, tankini, a top, shorts, sandals and accessories - my guy was doing some shopping on his own. He bought some cute board shorts for $7, so he stocked up. I call them his "cute boy shorts" for short. He stocked up on his favorite jeans, tees and other things for our trip. It was kinda fun shopping together and easy since we both found some pretty good deals in the same place. read more

It really takes a lot for me to come to this store. Old Navy has some fairly nice stuff for the overall prices they charge. Unfortunately for this store, it is placed in a shopping district that 1) is very cramped and busy, 2) has zero free parking (unlike a mall) and 3) the parking is expensive and either hard to come by (street spots) or sometimes kinda distant (multi-story lot that you have to walk from). By the time I've fought the I-80 traffic and fought for a parking spot, I don't feel like I'm getting my money's worth. Not the place I'll do much shopping unless they are having a ridiculous sale OR I'm already here for other reasons (like the Apple store or movies). All that said, once inside the store the experience is pretty good. It isn't that hard to navigate around and find what you are looking for. They do a good job of having stock on hand without feeling -too- overstuffed. Staff aren't proactively helpful but they aren't rude or acting entitled either. Old Navy overall? Pretty decent. Old Navy in Bay Street? Not worth the headache. read more

I simply wanted to exchange the Jean short I bought to a bigger size.. but I was told I have to pay extra money because I used my rewards!!! The logic was so ridiculous I returned the item!!! Way to do business old navy Emeryville!!! read more

I don't buy clothes at Old Navy for three reasons: 1. They do not have a petites section. 2. None of their clothes ever fit me. 3. I don't like most of the clothes there, even though I should. and 4. It is warehousey and non-peaceful. But: 1. I go there occasionally because my boyfriend shops there. 2. They have a pretty good selection. 3. Their fitting rooms are clean, well-maintained, and unisex. 4. Their staff are very helpful, particularly for a cheaper-clothes place, at getting sizes and checking inventory. read more

What the heck!!! They charged me $10 for the paper bag and not 10cents....wow first of call customer service sucks and now they are gonna charge customers $10 for paper bag....Dublin old navy is 100% so much better not only did they refund me the $10 paper bag...their customer service is 100% better! Better attitude and environment! Check your receipt before you leave when you buy paper bag because they will charge you $10 read more

Old Navy - Charged me $10 for paper bag.... - Women's Clothing Near Me - Emeryville, California

Nice location for Old Navy; right at the front of the Bay Street Shopping and close to the food joints. The staff here provides outstanding service and the team seems to work together well. The prices are fair and so are their clothing styles. I dig their jeans and cargo shorts. I more of a fan when their jeans are on sale! read more

Old Navy - Women's Clothing Near Me - Emeryville, California

A certain fact was pointed out to me the other day by my poker buddies. After years of working out in my 20's, followed by 5 years of atrophy in my 30's, I've officially developed man breasts: big, soft, saggy man tits. What are friends for, if they can't point out your physical deficiencies? While they might consider their declaration an example of "tough love", I call it being a bunch of dicks. This is no laughing matter. In a calculated effort to disguise my ever expanding busom, I foolishly decided to go t-shirt shopping this afternoon. First stop was H&M. Bad idea. While their t-shirts lack the corporate slogans I so despise, they were so tight I looked like a refugee from Fire Island. Second stop was Abercrombie & Fitch. Even worse idea. The only reason a middle-aged man should shop here is if he was applying to be an undercover "narc" at some high-school. Unfortunately, my "21 Jump Street" fantasy died about 15 years ago. Last, but not least, Old Navy was there to save the day. They are on to something here. We should hire employees even fatter than our customers! Pure genius. I walked away with 3 medium t-shirts and my dignity in tow. 3 stars. Note: I would have tried Lane Bryant, but my lunch break was almost over. read more

Went to pick up some things for the kids today. My son wasn't paying attention and kept going straight when I had turned. He called out to me, I called back, and he still couldn't find me. He's nearly 4, so I was about to turn around and go get him when a sales associate came up with him and started by saying "ma'am, I'm about to call the police, we can't have children missing from their parents in the store" Holy over reaction, I mean, she could have just said "hey kid, here's your mom, let's keep a better eye on each other, OK?" instead of freaking him out thinking he was going to get the police called on him. Not to mention, he wasn't lost, he wasn't wandering around the store, we were separated briefly but were calling out to each other. Thanks for scaring my kid! Then when I went to check out, I waited in line until one of the cashiers called me over. I placed my things on the counter when he told me to wait a second, and then he ran behind the registers to the front of the store to take a group picture with a bunch of other workers. So I waited. And waited. Kids were getting fussy. I waited. Finally the cashier next to him finished the transaction she had been working on and took over for him. I mean, you want to take a quick break for something like this, don't call me over first and then disappear. It was beyond rude to keep me waiting there. I like Old Navy, especially for my kids, but today's experience with their customer service in this location has left a very bad taste in my mouth. read more

Putting aside the fact that I can only shop in the Men's section for T-shirts at any Old Navy since their "plus size" selection is a freakin' joke, I'm not a fan of this particular location. The clientle is loud and obnoxious most of the time. I don't like shopping amongst people who have no concept of the proper way to conduct themselves in public (doesn't usually involve yelling across the store or letting your kid run around mercilessly). The staff could give a fuck. They're not that helpful, like you're bothing them by asking a question. They're more concerned with carrying on their own conversations, whether it's amongst themselves or on a cell phone. Like any Old Navy, the prices are OK, the fitting rooms are roomy and clean, and their selection is pretty decent for the season. But if you're jonsing for Old Navy and want a peaceful shopping experience, head to the new store in Alameda. read more

It's an Old Navy. Pretty standard. Nothing that special. Very reasonably priced clothing at a fair price point. In addition to the theaters, I think this might be one of their anchor stores because it has a pretty large footprint in the mall. read more

Even though I usually drive by this little stripmall on my way to East Bay and the city, there are times when I realize I've forgotten socks or a simple t-shirt to work out in. At these unforgiving moments of sheer exasperation and dorkdom on my part, I run over here to pick up these necessary items for cheap cheap. This store is facing the future home of H&M and right across the parking lot structure. I ran in, found my socks easily but the t-shirts were not too attractive to me (hey, I'm vain at times, so what) and walked out, within a span of 15 minutes and my pocket $5 lighter. They don't carry my fave jeans, but their t-shirts and certain summer apparel are a steal here. What I find funny about this store, is that most of the smaller sizes are all gone by the time I hit the shelves. L-XL-XXL. What are they trying to say to us. Parking was easy here too, since I only had to pay a $1 for 1 hour parking. Compare that to a $16 bill for only two hours and then some on Jackson near the embarcadero center. Bastards. read more

Went here today to get bathing suits for my kid and a friend's three kids. All bathing suits were on sale for $10 and everyone found one that fit! I am so happy they were open on Memorial Day and they were having a big sale. The pool was a lot of fun for the afternoon ... and getting bathing suits for everyone was key! read more

I find things here once in a while, like when they have good sales. Good to get cheapola jeans. Other than that, I got nothin to say. Except that they totally invited my dog in!!! read more

My wife came here to get me a pair of jeans which is good. I've worn the last pair I bought for 2 years and I literally wear all of my clothes out because I'm too poor to buy new ones and don't need the need to purchase new wear when the old stuff is still functioning. I go against every fashion curve for men if there ever was one. Even I have looked at old pictures of myself and figured ahhh, now I know why girls avoided me like the plague. That and I was a dork, still am a dork, and now just a poor dork. It's amazing my wife loves me despite these rather glaring traits. I was at home and the wife was at Old Navy. She knows my size and pant length. I stepped out and when I came back she had returned. I went into our bedroom and saw the Old Navy bag but it was empty. Jeans in the closet? Nope. In the bathroom? Nope. Mysteriously left in my drawer? Nope. I ask her where my pants are and she says they didn't have my size but she got a hoodie and a parka. I'm figuring "great cause it been really f-in cold lately." So I ask where they are to try them on and she beckons me to the other bag. I look in and ask, "how the hell am I supposed to wear this ... it looks 20 sizes too small?" Just as I say it a light bulb goes off in my head almost simultaneously as I said "wait you've got to be kidding me. No. It can't be. No f-in way!" Oh it can be... I'm still wearing my old jeans. Old Navy didn't have my size. But apparently they have a parka that fits our 8 pound chin and a hoodie that fits our 9 pound terrier. I'm trying to teach the dogs to hide their clothes but that's not working too well. And they wonder why dogs bite people.... read more

Nothing beats their sale items. I wonder how they can afford to bring down their prices so low and still make profit. Its amazing that amount of things you can get in here. They have pretty good selection of sweaters and jackets for men read more

I love this Old Navy. Though sometimes its a mess I just love it. I love how you can rummage through the clearance items and find stuff on there for dirt cheap. Grant it, it breaks my heart to see sometimes the same clothes on my back that I paid full price for but...it's cool. If there's one thing I can improve about the store are the lines/cashiers. I never know what the hold up is but it seems like the lines are always ridiculously long. Overrall...I drive to Emeryville sometimes just for Old Navy :) read more

I had a great experience at this store over the weekend with a female sales rep, however, today I had the worst experience with a male, seemingly manager type. Last night, I went into the store with my roommate with which we both selected about 8 items to purchase. I had just received a credit card for Old Navy and they provide you with 10% off coupons to use within the first 90 days. So I forgot the coupon which he did not honor (would have been good customer service too since it was just 10%) however I understand that. He assured me that he would hold the items overnight, acknowledging that they don't usually do so. He assured me that he was working the following day and would make sure the items were there. I returned today, in a hurry on my lunch break which I did explain to him. He couldn't find any of the items and left me standing at the counter looking for them for over 30 minutes. I was telling him that I needed to leave and he kept telling me to hold on. Needless to say, the entire ordeal took way too long and he still couldn't locate the items. The store had also been rearranged overnight therefore just picking out the items again was no small feat. Regardless, the customer service that I experienced from this employee was unacceptable and unaccomodating and therefore, I will go out of my way to visit another Old Navy if I ever choose to shop at one again. read more

The cashiers at this branch were awful! One girl kept giggling and flirting with the dude in the back packing the hangers. and my cashier #2242973 (I guess they don't give them names, haha!) was snooty to a fault. It was a total awful experience. And she gave me a lecture how stores in the Bay Area are now charging for bags and I had to pay for mine if I wanted one.Otherwise, I walk out of the store carrying my merchandise in my hands. The whole time, this chick, never smiled and stared me down like I was some kind of bug. Goodness. She should not be working in customer service. These people should take lessons from customer service in the Elk Grove Old Navy who are way nicer and friendlier than the Bay Area chicks. Advice to you, cashier 2242973, you need an attitude adjustment or you won't be fit to work with customers anywhere. read more

Well...the only thing I can say is that some kid (hopefully) crapped in the dressing room I was going to use, but after I let the dressing room attendant know, she flat-out ran away. Good sale on jeans though! read more

This location is compared to the location in concord. They are both big and fair with the selection of clothing they have. The store is organized and half of the store is for women and the other half is for men. The children's and baby section is in the back of the store. Which is all organized and all in the right sizes. As far as people, the place does get crowded when they are having a huge sale or something but if you come early or just when they are about to close you'll be fine. The staff here are really nice and are always around to ask questions. Fitting room people aren't so nice. read more

I love old navy. They really have quality cloths for very cheap prices. when they have a sale, its even better read more

LOOK OUT OLD NAVY SHOPPERS. If you've bought on the on SALE RACK, YOU'VE BEEN HAD. They mix the non sale items with the on sale items. Mixing the shirt on sale with the matching pants not on sale. Whatever's on sale, they'll mix it up with the more expensive ones not on sale. You probably wouldn't notice it, if you like buy tons of clothes all at the same time. but WATCH OUT! I've been told that this is a Corporation Tactic and all of the Old Navy workers know it. read more