This is my favorite menswear store in the bay area. I really did the vibe of the place that they've…read moreput together and everyone on the staff is super friendly. I've gotten a pair of nice denim here from Warehouse as well as fatigue pants from Orslow. Both times, the staff was on point with helping me nail the sizing. I'd highly recommend this shop to anyone looking to update their wardrobe or add a few pieces to their collection.

Jake was really helpful & we had an excellent shopping experience. We came for jeans for my partner…read moreand we left with the perfect pair -- as well as getting all my questions about denim answered. Overall, the trip was one of the better shopping experiences I have had. They know their stuff and pack a lot of selection in a relatively small store. The one comment I have that doesn't have to do at all with the customer service (which was top-notch) is that the website makes it look like there are fewer options in the store than you actually have (because of what it says is "unavailable for pick up"). So, I'm extra happy we live nearby and made our way in to look.

What a great outdoor clothing store. The service here is excellent. They will help you find…read moreanything you need. The prices are a bit high, but that is to be expected these days. It's no more expensive than the higher end stuff at REI. Great selection of jackets.

Shoutout to the workers here--I was looking for a specific product in particular that they didn't…read morecarry, but they were kind enough to share what they knew and direct me to a few other resources, both local and online.

Buck mason in general is such a great place to shop. Many of the clothes are made in the US, and…read morewith really great quality. We've had Mason help us multiple times, and he's always incredibly attentive and helpful. I highly recommend checking out this buck mason location.

Honey. Take all my money!! You ever walk into a store and feel like your presence is a burden?…read moreStaff dry, monotone, and barely interested? Well, this ain't that store. The store and the staff are a whole vibe! Me and my daughter stopped in on a whim and left so glad we did. First off, the clothes are top-tier--you can feel it in the weight, fabric, and craftsmanship. And the staff?? 100 out of 10. Genuinely friendly, stylish, and actually helpful (a rare combo these days). They give honest opinions, make thoughtful style suggestions, and make the whole experience fun instead of transactional. If you're looking for quality closet staples that will last--and want to support a business with a team that cares and knows their stuff--swing by the Fourth Street location. Hopefully, you'll be lucky enough to catch Mason (cool as hell), Kelsey (all that and then some), or ZuZu (style goals). Oh, and did I mention? They offer complimentary tailoring with your purchase. Quality + service = worth every penny.

I have not been to Fourth Street in some time and forgot how awesome it is. Bows and Arrows has a…read moregreat selection of well chosen clothing items and footwear. I bought the new Jack Purcell first string shoe online and picked it up at the store. The gentleman helping me was very knowledgeable and friendly. The store has a great vibe. I'm glad I had the experience of visiting the store and Fourth Street. It was very nice to try the shoes on in person versus buying online which since moving to the suburbs I am often guilty of. The shopping experience and at Bows and Arrows in particular is still best and most satisfying way to buy clothing.

Weird vibes in this store. No one greets you upon arrival, even if you're the sole customer. It's…read moreso odd, anti-customer service. The selection of pieces in the store is good, but the level of customer service and even simple acknowledgement is non-existent. This makes you not want to support the store. I've gone in several times and have never once been greeted or acknowledged. I've made several attempts, thinking it was a staffing or individual oversight; it's the whole team. No good. The lack of interaction is actually the opposite in all other stores in the area, and this location is still relatively new. Not a fitting representation of 4th street, which is a neighborly energy.

Everytime I have been to this location. The customer service is on points…read more The minute you walk in, staff greets you. Have to shout out the wonderful staff. Annika, Ellie, Jose, Nick, Jojo, Luke, and so many more. They'll turn your shopping experience into an amazing retail therapy session. They literally made me feel like I was getting fitted for a wedding. They recommended all of their fave articles of clothing, gave me their input on what would fit best for me. Thank you Vuori staff for making this such a memorable shopping experience. (Retail therapy does work)

Exceptional clothes with amazing styles. The staff is super friendly and very helpful finding the…read moreperfect fit for me and gifts for my family. A special thank you to Ellie and Josiah for helping us out on todays shopping adventure.

Love this store! Great deals today 2/7/23; better than I've ever seen and I've been a customer for…read more10+ years. Marta is my favorite - she knows her shoes. Can be pricey, but 100% worth it for amazingly stylish well made shoes.

This store closed back in December 2024. Although it was sad to see a local store close, they…read moreattributed it to the owner retiring and decided not to renew their lease. I shopped there for at least 15 years. The service was always hit or miss, mainly and consistently a miss. During their close out days, I purchased two knitted hats. And the service was well, awful.

I called the Berkeley store to get advice about how to navigate a fulfillment issue with an online…read moreorder. I spoke with Jessie who, much to my surprise, came up with a solution while I was on the phone. He was friendly, empathetic, efficient and solved the problem--saving me a great deal of time and effort. Great employee. As far as the clothing goes, I own two Classic Full Zip hoodies, which I bought in 2017 and have been stalwarts in my wardrobe. They're solidly constructed, wearing well over time and fit my lanky athletic build perfectly. When these two wear out (still a few years out), I'll definitely replace them with two more American Giant hoodies.

Final update: I was wrong they're perfect…read more Updating to 3* because they shipped it. Will update to 5* if the order is as expected. -old review Buyer beware, charged my card the full amount and didnt ship my items. CS phone number is a joke.

During my last visit, I was tipped off that there was a sale (an additional 40% off sale items). I…read morewas ecstatic. Tbh, not much excites me these days. Days are long and uneventful. *Welcome to COVID World* a world reminiscent of the Spanish Influenza and Great Depression eras. Working in a hospital, I see the casualties first-hand and let me tell you, it is a big reason why some, if not many, of us like to go out and yolo. The hospital is a constant reminder of our fate and that death is inevitable. This is COVID times, people are afraid to step outside their homes, afraid to come in contact with this invisible, yet omnipotent pathogen. And for good reason, it is novel and unknown. With that being said, I needed some fresh air and some form of a return to normalcy even if that meant mask on, hand sanitizer out. I walked into a familiar, yet cautious environment. I saw the mannequins thoughtfully dressed in trendy outfits (I used to work at BCBG and dressing them was probs my fav part of the job). I saw three masked women organizing racks, folding clothes, diligently working. One of them cheerfully greeted me as I entered the tiny store. To my surprise, fitting rooms were open! I had gone to Nordstrom Rack in Emeryville the day prior and fitting rooms were off-limits. That day, I was the only shopper which made my experience worthwhile. It was an unintentional, yet pleasing private shopping experience. This is what celebrities must feel like when stores shut down a whole store for them. It really did feel like the red carpet was rolled out in front of me. I got special attention and I enjoyed it. Every time I pulled clothes and laid them out across one of my arms, one of the ladies asked if I wanted it set aside in a fitting room while I continued to shop. *excellent customer service* Other than that, I had minimal contact with the Madewell ladies. At one point, I did ask for a smaller size of the jeans, which she was able to find me + I ended up purchasing. During the fitting, I was sure to keep my mask on. Maybe I was in a good mood that day, but I really liked a lot of the clothes I tried on. I came out with some pretty cute outfits. I felt pretty whimsical purchasing a long floral skirt. Although I don't recall a plexiglass shield separating me from the cashier, I would say the environment felt very safe. This was def the new normal.

Highly recommend this location! I normally avoid shopping at Madewell bc other locations were a bit…read morestuffy and not very friendly. But the employees here are so welcoming, down to earth and knowledgeable. They helped me find a perfect pair of jeans! Amazing thanks to Sose, Gabby, Hannah, Monica, and Serena. Seriously everyone working today was so helpful and cheery. They deserve raises for going above and beyond :)

Great little store. Some cute bags/hats. A friend was in town and she really wanted to go here…read more Staff was friendly and helpful. Offered to order the items my friend was after and have them shipped direct.

I had such a great experience at the Berkeley store with Khalid helping me. I've been researching…read moreonline for a new lightweight puffer jacket for an upcoming backpacking trip to Havusu Falls in the Grand Canyon in November. Even though I came into the store knowing what I wanted, Khalid helped me figure out what size actually fit me (medium over size large) and helped me to locate the hooded version that was behind hidden some vests. He was kind, helpful, and honest with his advice. I'm so excited to wear my new gear in such a gorgeous color combo!

This shop is a blast to visit. So many beautiful and unusual items. The three people on staff, two…read morewomen and one man, were more than helpful and gracious. I am aghast at some of the negative reviews: Comparing this lovely shop with Radio Shack?!? Not wanting to pay full price for an item your toddler damaged?!? May those folks stick with Amazon and leave the rest of us in peace. Thank you, Top Drawer for a delighful shopping experience. I purchased several items that will be absolutely perfect Christmas gifts.

Came here to express appreciation for the amazing customer service I received from Maddy and the…read moreteam at Topdrawer. Everyone at this store is amazing -- helpful and knowledgeable, and not at all pushy or pretentious. It's a joy to explore the carefully curated products. While I'm here, I'd like to comment on the 1 star review by Alan. I happened to have been present on the day of this conflict and it lives in my memory as one of the creepiest and most uncomfortable retail interactions I've ever witnessed. Alan was rude, patronizing and deeply inappropriate as he attempted to intimidate the store manager, who held her own with impressive grace and strength. There were several customers in the shop that night, and it seemed that most were unwilling to leave until we knew that the manager and her staff were safe. We were relieved when security arrived. Kudos to the manager for her poise under pressure, her commitment to protecting her staff, and unwillingness to give in to his attempts to intimidate or take the bait of engaging with his review.