I bought a pair of black walking shoes in the Berkeley store last week (4/30/26). The overall…read morequality of the merchandise is very good, with a wide selection to choose from. The store is well maintained. The staff is very cordial. Brian gave first-rate service and Victoria, his associate, gave friendly advice. It's good that brick-and-mortar store like this are available for this kind of service and the opportunity to see firsthand what you are buying. Ed P.

After trial an error at other places, I took myself to Beck's Shoes in Berkeley. Here they measure…read moreyour feet and make recommendations based on size and needs. I wish I'd gone sooner. They have a great selection and 'really' helpful and knowledgeable sales people.

Amazing store, the best in town. They are very helpful when it comes to customer serviceread more

My favorite sneaker shop in Berkeley area. I drove from Sacramento there multiple times. I even…read moreflew from Florida(vacation) recently because I won their raffle and they promised to hold my pair for me. Very straightforward guys working there and they make the transaction pretty smooth and easy. Gallery is very organized and well priced. Definitely recommend.

Helpful staff that can provide suggestions based on your needs. Some of the brand selection is hard…read moreto find nearby. For quality shoes, very good choice.

For being considered a comfy shoe store, they had very limited WIDE options. Was treated a little…read morecondescendingly as well. If you don't have wide feet, plenty of styles and options.

Shout out to Gabe Stevens for his help with in my recent running shoe purchase. The way that shoe…read morecompanies are always changing things up can be so confusing. Gabe knew his shoes, understood what I had liked about previous models and helped me find something new that is working out great. Thank you Gabe, I'll be back!

I had a strange issue with the footbed of a pair of Brooks that I bought 2 months prior which…read morestarted poking into my toes, so I came in to see what could be done. David at this location was so incredibly helpful and patient with me. He brought me replacement options and discussed them with me, really helping me prevent choice paralysis. I was really grateful that he and his supervisor worked with me on the return and VIP sign-up as well. I really recommend this place for their customer service alone. I've been here twice now and have been blown away by their great attitudes and conscientious assistance. Thank you for your help today, David!!

I cannot say enough good things about LaFoot in Berkeley…read more My brother manages a grocery store and is on his feet all day. Recently he started having significant foot pain. As a nurse who has dealt with bone spurs and plantar fasciitis myself, I immediately told him he needed to address it -- both by resting and by investing in proper shoes. I've been trying to convince him to upgrade his footwear for years! I found LaFoot while scrolling Yelp. The name caught my attention, and when I read that it's owned by a physical therapist and staffed with students/residents in orthopedics and foot care, I knew this wasn't just a regular shoe store -- this was going to be different. From the moment we walked in, we were impressed. Parking was easy (even on a busy day), and we were greeted by a tall, slender young man with glasses who introduced himself as a kinesiologist (I'm so sorry I didn't catch his name!). He was professional, attentive, and incredibly knowledgeable. He had my brother remove his shoes and socks, observed his gait by having him walk up and down the hallway, and even demonstrated how my brother's current shoes were too flexible by twisting them. Then he brought out a Brooks shoe and showed us the difference in structure -- it barely twisted at all. He explained why that stability matters. They measured his feet the old-school way with a sizing device to ensure a precise fit. They also noticed that my brother's feet turn slightly inward when he walks, which likely contributed to his pain. What I really appreciated was how they used a skeletal foot model with bands to visually demonstrate what was happening. For visual learners, this was incredibly helpful and made everything make sense. When my brother tried on the recommended shoes, he immediately said, "Oh my God, these make such a huge difference." That alone told me we were in the right place. The exact color he wanted wasn't in stock, but they ordered it and had it shipped to his home within a few days -- seamless process. Yes, the shoes were $154. But when you consider the amount of time he spends standing and walking, and the importance of preventing long-term foot issues, that is absolutely worth it. Your health and comfort are not the place to cut corners. The professionalism, the education, the attention to detail, and the way they truly listened -- both to my brother and to me -- really stood out. This isn't just a shoe store; it's an experience rooted in understanding foot health. We left feeling confident, informed, and genuinely impressed. Highly recommend.

I purchased my everyday shoes from the store. As someone with a foot condition, they understand…read moreyour requirements much better than what you can find on my own. They also have right stability shoes to try that are otherwise hard to find in stores.

Personalized customer service. Great selection of comfortable shoes, especially Danskos. They…read morerarely have sales which presents a bit of a challenge but they shoes are high quality.

I spent $183 today at the store (10/26/25) I am a old customer and I not only buy my shoes my…read morefamily also purchase from this store. Customer Service was very poor and I was treated poorly. This is not what is expected from neighborhood store. Customer service must be paid attention to for customers regardless of race and color.

A great shoe store in the Elmwood neighborhood. The service is fantastic. The selection is solid…read more High quality brands. Every pair I've bought here last for years and years. The owner knows his stuff and is very friendly.

I like to try to support small independent businesses, even if it costs me a bit extra. I went in…read more There were no other customers in the store. Yet the man at the counter did not greet me, nor ask me if they could be of service. They just stood there texting on their phone. They did not say something like, "Excuse me, I'll be with you in just a second." They did not look up nor say anything at all. After having tarried in the Elmwood specifically waiting for the store to open so I could shop for Blundstones, I figured Village Shoes must find customers inconvenient and walked back out. No wonder online stores get so much of people's business.

Excellent place to buy equipment for most sports. Customer service is fantastic, special shout out…read moreto Brandon and Brian, on the Boots/Board section! They provided outstanding advice and service. Highly recommended!

Rating: 5/5 Stars If you're heading to Sports Basement…read moreBerkeley to gear up for the season, do yourself a favor and ask for BRANDON C. I came in needing a full "head-to-toe" setup for winter sports, and Brandon provided the kind of elite, professional service that is rare to find. His technical knowledge of snowboards, skis, and bindings is extensive; he doesn't just know the specs, he understands how the gear actually performs on the mountain. What really stood out, however, was his approach. He took the time to listen to my specific needs and concerns, making me feel both seen and heard throughout the process. I walked out (after 2.5 hours that flew by) not only with the right equipment but with the confidence I needed to get back out there. Whether you're a seasoned pro or a beginner, I'd recommend Brandon C. to anyone. He's a true professional who knows his craft inside and out. Thank you again Brandon C and SB and NIN.

The staff at model shoe repair went above and beyond to find an impossible part to replace a latch…read moreon my favorite purse. Their communication and attention to detail was above par. I highly recommend them!

Charles and Naj are such gentlemen, and the service is top notch. Cannot recommend this place…read moreenough!

A real gem in Berkeley. Great styles and excellent location! I've been coming here for years.read more

Woohoo! That's right! Service was as good as it gets!…read more I bought rain boots on a whim here due to unexpected downpour (I was visiting from out of town). I bought them without properly trying them on, and walked out wearing them. I walked up to the law school and realized the boots were too small on me and it hurt my feet. I studied at the law school for a few hours and decided to see if they would do an exchange for me. I went in and told them the situation, and asked if I can possibly do an exchange. They looked at the bottom of the boots and said sure, I think we can do that for you. It really made my day. I found rain boots that fit me well and I was able to walk back with dry feet. :) Thanks!