Great Service! I needed a replacement protective glass lens on my smartwatch, and they installed it 'on the spot' and for a very reasonable fee. When I scratched that same lens the following week, they installed the replacement 'no charge'. It doesn't get any better. Thanks GadgetWorks. read more

Though Gadgetworks was ultimately not able to recover my data, they were extremely professional and a had excellent customer service. I brought in a corrupted SD card. They explained very clearly how the process would work - $25 for diagnostics and only $75 if they're able to recover the data. However, when they found the work was outside their capabilities, they waived the $25 fee and didn't charge me anything for the work they'd done. They also explained in details the intricacies of the SD card, what would need to be done to fix it, and recommended a company to call. Great experience all around! read more

GadgetWorks saved me so much time and money! A piece of my headphones broke off into the jack, so my computer lost all sound function. The Apple Store said I would have to pay $560 for an entirely new logic board (despite my having apple care), but GadgetWorks just opened it up, knocked the piece out, and made some repairs for only $70 in a matter of hours. They communicated with me the whole time - I can't say enough about how grateful I am! read more

I had a cracked iPhone screen and saw Gadgetworks charged $50 less than Apple to fix my screen. I was excited, but after having it repaired I noticed the dimensions of the glass was off. The edges of the glass didn't fit quite right, the edges of the screen were not as sensitive, and the screen protectors I ordered online for my phone wouldn't fit on the new glass. Unsurprisingly, a few weeks after I got my screen replaced I dropped my phone and the screen immediately shattered. Even though I bought Gadgetwork's "upgraded" glass to fix my screen, it is of lower quality and easily shatters. Save the time and money and just get your screen replaced at Apple. It's $50 more expensive, but worth it in the end. I'm out $100. read more

These guys did a great job. I needed a new charging port on my iPhone and they did it in about 40 minutes for a very reasonable price. Hint - if you have your phone in for some type of repair, they might be willing to give a discount on a new battery since it's torn open anyways. read more

I had a broken iphone 8 screen that they fixed promptly. Unfortunately the screen went out a month later and they fixed it again for free, and then that next screen got a hairline fracture within a few days. Gadgetworks figured out the phone wasn't laying flat and this was causing the issues. They straightened the phone and again replaced the screen at no charge. Standing behind their products and their work makes me a repeat customer for sure. Nice to feel you can really trust these guys. And, the original price I paid for the screen was completely fair and a bit lower than other places. read more

I had a cracked phone case, and they fixed it! However, about two weeks later, my phone screen started popping out (as it was not glued on properly). I took it back and they fixed it for free, and they also gave me a free protector for my phone screen! They were great! Both times, they fixed it in under 45 minutes. read more

Quick, respectful, responsive! Terrific service! Less than 45 minutes for a screen repair on a 5s! 90 day guarantee!

After having a horrible experience at the Verizon store down the street, and having been refused to honor my insurance that I have been paying for and spoken to in a RUDE intolerable way , I was vey pleased with the courteous treatment I received hereat Gadgetworks. All my questions answered and options for repair given. After dropping off my phone I received it back, repaired, within an hour. It was a good experience and I was treated as a customer should be treated. Thank you! Oh, and by the way. I went back to Verizon the following day and spoke to the manager. He said that YES, I do have insurance and the previus sales rep was wrong. Will I trust Verizon again NO! Will I trust Gadgetworks again? YES! read more

I brought my iphone here for issues with rapid battery drain, ear speaker/ headphone problems and the phone not shutting off. Voila! $40 and a new dock connector later, problem solved. Don't sweat on your phone! Can't beat 30 minute repair. read more

Incredible and exceeded my expectations. My power adapter broke and I was unable to charge my laptop. Best Buy quoted around $150 and up to 3 weeks. Other local businesses quoted less time, but around $100-$125. Prashant Patel quoted $75 and 24 hours. I brought the laptop in on Monday and he called me 20 minutes after opening on Tuesday to pick it up. He did all his own soldering to the motherboard and gluing. When I picked it up, he said everything on the laptop will break before the power adapter ever breaks again. His partner at the Glenview store is more of the software expert and fixes those kind of issues. These guys fix everything, cracked screens on phones, water damage, data recovery, broken parts, tablets, ipads, androids, etc. I finally found a repair shop for my gadgets that I can trust and feel good about the value in service I am receiving. read more

This was great. Used Yelp coupon on OEM screen and walked out with fixed screen about 1 hour later.

Excellent service and cost. I have had them work on my Mac laptop as well as screen repair on various I devices...

It always sucks to have to pay to fix your phone. This place does the best work for the price that I have found. good at fixing again for free if parts go bad. read more

The service was prompt, and they fixed my devices at a significantly lower cost than the competitors.

Each time I go there, whether its a purchase or repair, I feel like I am a gold member. The people are professional, courteous and responsive. They are also very knowledgeable. I recently purchased a refurbished computer there. It was worth it as I love my new computer. After all, if you have a store like Gadgetworks in your town, who needs Ebay! read more

I went in for a repair on my Note 5, and after an initial problem with the repair the owner bent over backwards to make sure I was happy. The repair was completed properly, and the customer definitely comes first at this store.! read more

These guys are great. My old S4 was in a world of hurt and they went above and beyond to bring it back to life... at a really fair price I might add. I've used them before and I'll use them again. Thanks guys. read more

100% FAILURE. I brought two laptops there: one Dell Inspiron and one Macbook pro. They failed to fix any of these computers, let alone saving any of data and stuff like that. In other words, they just WASTED MY TIME. On top of that, they expected me to pay cover fee which was total of $275. Honestly, this place is a disaster and I would rather have college engineering program students fix my laptop. read more

This store is absolutely as good as it gets. The great service and ability to fix a wide variety of electronic products is so convenient and above all, it is not too expensive for the results. I can always count on a great attitude from the people working there. I have been coming here for over 2 years and I have not been disappointed yet. I always come here whenever I need something fixed quickly at the best price. Great store. read more

This is not my first time paving about Gadgetworks. My Nexus 5's charging port split and would not except a charge . . .I had it back in my hands the next day . . . these guys rock! Everytown should have one! Larry L Evanston read more

These guys are the best! Honest, fair, they will answer all your questions. Everything they said they would do - including calling when they said they would, they did. They explained everything - if I did not understand, they tried another way. They are the best. It takes me two trains to get to them in Evanston - worth it! if you have any electronics issues with computers, games, etc. - this is where to go. In addition, they are very fair in what they charge for their services - read more

These guys are great. Good communication. Fair prices. The best place to get your phone, tablet or computer fixed. Highly recommended.

I have had many apple products repaired at this business. Luckily, these guys are the best, always finish things promptly and inexpensively. My first stop in eTown. read more

I am giving them 5 stars and I did not even get my computer fixed! The 5 stars is for their honesty. I brought my computer in, and the fix would have been chancy and expensive. The gentleman there told me about a less expensive alternative, which is a USB and is what I went with. If he had gone ahead with the expensive repair, I would not have known there was another alternative. When I need repairs I will definitely go here, and I would recommend them to anyone. read more

I took my laptop in because the track pad wasn't working. They told me that they would call me the next day to give me an estimate of when the laptop would be fixed and when I can pick it up. Not only did they fail to call, when I called they told me that their technician wasn't available to fully diagnose the problem and that he would not be available until Friday (I sent the laptop in on Monday). I leave the country Thursday and I need my laptop for work when I travel. So I asked if I can come pick the laptop up so that I can send it to another repair store, they told me that if I came to pick it up, they would charge me a $25 diagnostics fee...$25 FOR WHAT!! I ALREADY KNEW WHAT WAS WRONG WITH MY LAPTOP AND I ASKED YOU TO FIX IT. NOW YOU'RE TELLING ME THAT YOU CANT FIX MY LAPTOP AND I HAVE TO PAY TO PICK IT BACK UP. I guess I didn't know that my laptop was being held hostage. ABSOLUTELY RIDICULOUS!!!! Update: After speaking to the Gadgetworks stir in Glenview and having that technician take a look at my computer, he was nice enough to give me repair estimates and wave the $25 fee if I decided not to get my computer repairs with them. I picked up my laptop no charge earlier today. read more

They rip you off for tasks that you can easily do at home. They misinform and exaggerate your problem. In my case, this led me to take a wrong step with my hard drive. Here's my story. My external hard drive loaded with important files wouldn't mount after have been plugged to an android TV box. Mac Disk Utility couldn't repair it so I brought it to this store down the street, thinking they might have more professional software to repair the partition table or recovery files. They charge $25 dollars for diagnostics. Fine with me. After several days, I was told that the hard drive was irrepairable on the phone. "The drive won't mount," said the guy. After the call I was like, of course it won't, that's why I brought it in for you guys to repair. Anyway I dropped by to retrieve my drive. In the store I was given more explanation. The guy said that he tried to repair the disk but failed. At this point I knew that data recovery had to be performed to get any data back. But then he said that this was a HARDWARE PROBLEM and the drive is NOT USABLE ANYMORE. He explained to me that 'there is a main board that control the hard drive and it's defect.' To recover the data, he suggest me send the drive to the guys at drivesaversdatarecovery.com. If you go to that site you see people in dust free rooms working on hard drive internal parts. It cost $500+ to do the recovery. You'd believe that your drive is really broken beyond repair I believed him and was about to throw the drive out, as the data on that drive isn't worth $500. Then one day I thought I'd just try reformatting it and see if it works. To my surprise, the drive spins up fine and totally works. I suddenly realize that I made a mistake. After reformatting, retrieving data gets harder. Angry, I felt I was misled by Gadgetworks. So I went back to argue. They refund my money which is not the point I was trying to make. Meanwhile they insisted they were right. And get this. The guy showed me the 'diagnostics' he performed. He just ran REPAIR DISK AND REPAIR DISK PERMISSIONS with disk utility on a mac. When that failed, that's when they had told me that the drive had a HARDWARE problem. And that's all they did to charge $25. Now, in case you didn't know, with any free data recovery software from online you can run a hard drive recovery at home with your laptop and get some of your permanently deleted files back. I did that with my other hard drive and found many movies back. When you delete a file, you only the location information of the data, the data itself is still scattered intact on the drive somewhere. Data recovery programs scan the whole drive and try put some of the pieces together. You won't get the original hierarchy of files but you can still recovery many important files like pictures and documents. And this guy told me all my data is gone and want me to spend $700. Sorry but I'm not stupid. read more

I was on the brink of losing two years worth of pictures and videos on my phone. It broke, wouldn't even turn on, and I was dumb and didn't back up my files. The wonderful staff at Gadget Works were able to repair my phone and salvage all of my photos and videos (which included my sister's wedding, and bringing home my first dog). They went above and beyond in their efforts to restore my phone and get my files for me. After the routine attempts didn't work, they didn't give up. They knew what I had riding on it, and they kept trying until the finally succeeded. I recommend them for any service you might need. And I also send out my eternal gratitude for their help! read more

Had my galaxy s3 glass repaired here. It is like new now. Absolutely tremendous communication as he explained all of the risks and possibilities of getting the glass repaired. I paid exactly what he quoted and it was done when he said it would be (same day repair). Couldn't recommend this place enough. Thanks again! read more

These guys are awesome! The screen on our IPad has broken three times, and they have replaced it and done a fabulous job each time, at a much lower price than Apple. The last time, our cat jettisoned the IPad off the counter three hours before my kids and I were heading to the airport for a long flight. I called them in a panic and they very kindly got my IPad fixed and ready to go before we took off- and didn't charge me extra! They were so nice and responsive- a great business! read more

This place saved my phone! Recovered all of my data after the Apple store said that all data had been lost. Was only $25 and they did it quickly. This place rocks! read more

I had good experience. Really good communication and relatively cheep compared to geeksquad per say. I would come back for sure.

Had a great experience dealing with the guys at Gadgetworks. Honest, fair priced, and super prompt service. They come to your location.....great customer service. read more

After my terrible experience in Apple. (You can read the review if you click on my profile). I came here thanks to a recommendation from a friend. I am very glad that I did because for a very low price my iPhone 5 was fixed! It took just half a hour, and I was able to get some work done in the shop while waiting. Thank you so much! Definitely would come back if there are any issues, let's hope that doesn't happen tho. read more

I just have to say that when I called freaking out about a problem I had with my hard drive the staff was extremely patient and kind with my franticness. Not only did they explain how they could help diagnose the issue (which was only 25 dollars and in my experience that's pretty good), but they calmly explained the process of how things would be handled. Specifically, Joaquin was incredibly nice and knew his hard drive anatomy. From this experience alone, I would go here for all of my technical issue needs - not just because they know what they are talking about, but also because they are incredibly kind and patient with people who are freaking out about their problems. Thank you so much!! read more