I came here with the recommendation of a friend. I met Syed and he assured me that he can upgrade…read moremy computer and that the audio problems would be fixed. He gave me a fair price quote and he stuck by his word. Honest and so very helpful. Syed you have a new customer for life. Awesome computer repairs and he works fast but does the job right. Many thanks, Brian

Syed was knowledgeable and very helpful while repairing my laptop and discussing the steps he took…read moreto handle my problem. Professional and knowledgeable. Highly recommended for computer repair.

Took our daughters laptop in for a hard drive replacement. Ken is welcoming , pleasant and very…read moreknowledgeable with extremely fast service and a turnaround time of less than a day. He also gave us some additional tips on how to further protect her computer from virus's. Very pleasant experience and we will be going back there with any further issues we have on PCs or phones.

Yelp says it's open, keep calling and even went there. No answer. I've been trying for weeks, can't…read moreeven leave a message.

Took my Chromebook to Dragos for repair. Great experience. Honest and affordable! Will be back…read morewith my old laptop. Recommend!

Once again, Dragos with Computer One Chicago saved the day on house call to solve an emergency…read moresecurity threat. Thank you! Thank YOU! Kudos to you for your swift response, superlative expertise, and professional, kindly help! I wrote a stellar review 2 years ago, and am back at it again forever grateful. This guy is the REAL DEAL, a tech wizard extraordinaire and a great guy!

I have contacted this company several times over the last few years. As a business owner, having my…read morecomputer, (email, document retreival, etc. ) working properly is vital, and when it doesnt, I cant work. Each time, they have immediately addressed the issue, and fixed it, with a reasonable charge. Even when someone said they could not (3 companies including Geek Squad, etc.) retrieve the lost data, they did. It is very difficult to find an honest company who understands the urgency of the situation. To underscore the owners honesty, recently I called about an issue, and rather than charge me, he took 20 minutes to tell me how to resolve it -as it was a GoDaddy issue, and again, Problem fixed. HIGHLY RECCOMEND!!!!!

If you're looking for fast, friendly and affordable service for your computer look no further than…read moreMarc Arana the computer repairman. My gaming pc pretty much stopped working. Marc identified the problem quickly, recommended the solution(hard drive) and even sent over where to pick up the item at a good price. Installed and then went above and beyond your normal service by fixing some other small items inside my PC that Best buy apparently had not bothered with. Also explained things in a straight forward easy to understand manner. Highly recommended and will use again. 5 stars to say the least

First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

Hands down best Mac service in Chicagoland. Had used Lapin for years prior. Jett and his team…read morerebuilt my MacBook pro to ensure I'll get another 8 years out of it. White glove service. Couldn't be happier.

Chicago Northshore Mac & PC (formerly Lapin) provided first class service. I was having problems…read moresyncing my MacBook Pro and iPhone. Brian explained the adjustments needed as he efficiently sorted the issues, answering my questions concisely and clearly. Most important, the devices now sync perfectly. This is a quality company, providing excellent service at reasonable fees. CNS Mac & PC earned five stars.

I accidentally spilled crazy glue over my power button on my macbook pro and when I tried to clean…read moreit off, the button was stuck pushed down and wouldn't pop back up or turn on. Every repair place was closed and I was freaking out since I have exams to study for and projects I needed to do. THANK GOD, I somehow ended up on this yelp page and called Max. HE IS SO AMAZING. He picked up my laptop within hours of me calling and returned it to me completely fixed within another few hours! HE IS A LIFESAVER!

A bit remiss in not doing this sooner, but if you have a repair job done and then 6 months later…read moreyou're still enthusiastic about giving a 5-star review, that's an even better endorsement, yeah? At least, that's what I'll tell myself to not feel like such a lazy jerk. Max does incredible work. The price is reasonable, especially given the door-to-door service he provides and the great line of communication he keeps open. I shorted my laptop by putting what I thought was an empty water bottle in my bag along [with] the computer. Oops. I opened it up to dry everything out and re-assembled it, but a few months down the line it started acting up (man those cables are thin) and finally stopped booting up. I found the listing for Muris on Yelp, sent an email and got an immediate response and a line of communication via email and phone to set everything up. And once repairs were complete he even delivered it in the middle of a downpour and had a Square reader available to process my credit card at my doorstep! Like I said, this was 6 months ago and even with daily work and recreational use, it's like there was never a problem. I'm incredibly satisfied and if you're unlucky enough to have computer trouble but lucky enough to live in the area serviced by Muris, you really should have them at the top of your list.

Took my decade old MAC Desktop in for a repair since it decided to crash right before an important…read moremeeting. They diagnosed the issue and had it resolved within 24 hours at a reasonable price. I highly recommend.

This is my first negative Yelp review and I really, really wanted to give this shop a chance since…read moreit is a small business and had a decent review on Yelp. I brought my desktop computer in on 12/30/22 to get it repaired because either the motherboard or power supply burned out. I brought the computer in, left it with them, and went about my day. I hadn't heard back from them by 1/4, so I gave them a call to see what the prognosis was. The staff confirmed that the mother board blew out so I asked them to have the tech who was repairing it call me so I could talk to them about the best option to replace the motherboard. The staff (the owner I think) said the tech would call me. Several days after with no call, I call in and the owner tells me the tech will call me back Monday. Monday comes and goes and over the next ten days I call about 6-7 times to speak to the tech who will always "be in later" or who is "on lunch." After about 15 days of no contact from the tech and never being able to get ahold of him, I asked them to reassemble my machine so I can pick it up later. I come in a week later and I'm charged $20 for them to return my computer. I end up paying $25 since he only wanted cash and I only had plastic on me. I would not recommend this place, it felt very unprofessional and a bit suspicious.