Very responsive and quick to report back and recommend further options if he cannot solve the problem. I highly recommend MY CRAZY MACHINE.

Rob and his service are amazing! They should call him TNT because he is "Da Bomb." Fair prices and super nice dude!

I had a black screen with a boot error (could not read my os / hard disk) He was very responsive to my inquiry. Fair price and time frame. And even offered solutions for cleaning it on my own, and that i could email him if I had any issues reinstalling my programs and printer. Solid experience. read more

Great communication and he was able to completely save all of my files after getting the blue screen of death!

-Busted laptop from years of gaming. -Broken keys, dead cooling fan, worn battery, severe overheating issues. -Have trouble finding options to fix it. -Find this place, high reviews, looks promising. -Send a repair request email asking for a quote. -Get a response back within minutes. -Bring device in for evaluation. -Rob says he can fix it. -I ask for some upgrades to be added on, Rob says no problem, take a few days to order parts. -Several days later Rob says it's ready. -Pick up laptop, everything is fixed. -Laptop runs better than new. -Didn't get charged an arm or a leg, whole process was straightforward. Thank you Rob! read more

Very responsive, very helpful in diagnosing the issue I had, was more than willing to give me suggestions and recommend new parts to repair my PC, and gave a very price for assembly and testing. Fantastic source to get a PC repaired or built. read more

I've been bringing my laptops to Rob for over 10 years for updates, repairs etc. His service is personable, he does all work himself, very prompt, highly skilled, and his prices are quite reasonable. I continue to use him although I moved to the suburbs, and highly recommend Robs business, My Crazy Machine. read more

Rob is a very nice guy, he explained my pc issue patiently and gave me honest suggestions

Last year, my MacBook went down due to water damage, and was dismayed when finding out that it would be cheaper to buy the laptop new from Apple rather than repairing it. That's when I found Rob, who was able to work his magic and salvage my computer, at a reasonable price. And over a year later, it still works great. Thanks Rob! read more

Having put all my eggs in one basket (lifetime of photos in one external hard drive) I looked for the most reputable of data recovery guy I could find and was not dissapointed. Rob got back for me all my data from the mechanical external hard disk that could no longer have the folder structure read and was at the end of it's mechanical life. Dropped off at opening one day and could pick up with end of next business day. Amazing when you wait all worried for your precious recordings! Highly recommend!! read more

Don't waste your time reaching out to this business. I attempted to reach them to discuss my service needs and they could not be bothered to respond to me. If you want actual help, find an expert who will respect you and give you a response in a timely fashion rather than a charlatan who is concerned solely with attempting to deceive the community at large. read more

Rob is an absolute miracle worker. I brought a water damaged laptop to Rob to try to help me rescue my data. This wasn't just a water spill...the laptop was dropped and fully submerged into a *bathtub* full of water (don't ask). I basically set the difficulty sliders to a 100 out of 10. There didn't seem to be any chance of the machine being operational again without spending more on repair than what a replacement would cost...but I really needed my data, which in another of a series of very stupid decisions, I hadn't backed up in six months. Rob unscrewed the back of the machine when I dropped it off to inspect the damage with me -- corrosion had already begun. Over a week or so he gave it a shot, ordered a test part, and did his best but ended up delivering the bad news...the logicboard had a CPU failure and couldn't be repaired, and my last hope would be shipping off to one of the very expensive data recovery companies. I arranged to pick up the machine a few days later, and at 10pm the night before I was coming back to pick it up, I got an email from Rob -- if I could give him one more day he ended up making progress after continuing to try to rescue the machine. The next day I got the unbelievable news that, other than a dead display, the laptop worked perfectly and just needed to be used with a monitor. I have NO idea how Rob pulled it off and even he seemed somewhat surprised. I'm now writing this review on my laptop that took a bath, with all of my data intact, at maybe 5% of the price I would have paid one of the recovery companies. Rob is an absolute master of his craft and I'll be using him every single time I need repair help in the future. Don't waste time going anywhere else...go to MCM immediately. read more

I took my relatives computer here to get fixed on several occasions. The pricing is fair, Rob is very accommodating, they are honest. I brought in a mid2012 MacBook Pro that wasn't registering the battery. Rob checked it and informed me that the issue was either the battery or something to do with the logic board. He had a free minute, ran some tests, and learned that the logic board was the issue. He estimated the price to fix would be between $200-$250. I inquired with the owner about whether or not to leave it. She decided against it and ended up buying a new computer. If the computer was mine, I may have fixed it just to squeeze another couple of years out of it but it wasn't my computer and therefore, not my choice. However, I know where I'll go in the future for all of my computer fixing needs. read more

So my desktop purchased at a Best Buy 3 years ago a store demo HP Envy touchscreen with 27" inch screen started having power issues. Generally we all want the best service so we look to Yelp and maybe for this type lf service "computer repair" is not too easy to choose from. Sure could go the easy route Best Buy or your local Micro Center but they'll probably sell you extras and are they truly reliable when it comes to repairs. So i found My Crazy Machine, Rob who I worked with was very professional explained what would happen and anything that goes through communication would be by email. My repair took about a week he did a check of everything thought it was a video graphics card but later found out it was the LCD screen. I opted not to get it repaired it would be expensive and much cheaper to find a replacement bundle. Rob kindly offered to recycle my desktop so i didnt have to go back to the city. My Crazy Machine thank you for your professional repair advice will remember you for next time or if someone needs repairs. read more

Shortly after the standard 1 year warranty ended on my laptop, I started having issues. My computer was stuck on airplane mode and the internet wasn't working as a result. I initially took the laptop to another place near me, but they basically kept the laptop "hostage" for over a week and never could figure out what the problem was. They said that the computer was "unfixable". After seeing so many raving reviews for this business, I decided to bring my laptop over to My Crazy Machine. The owner was able to diagnose the issue within hours and had the computer repaired in less than 24 hours. The price was fair and the whole process was smooth. I can't imagine taking my computer anywhere else. read more

MCM is run by a very knowledgeable technician. He was helpful and responsive via email. In person, he quickly diagnosed the problem with my computer and offered a couple of options in different price points that would solve the problem. They gave me a great price for the work and a quick turnaround. Will definitely go back if I have further technical problems. No appointment necessary. Just go in and get your tech repaired. read more

My laptop would not boot up. I took it to Rob who tried to "revive" it but said it would likely need to be replaced. He replaced it and the battery and rescued as many of my programs and files as he could. He was patient with my questions and when I returned days later with a problem that the computer would not charge. He said he would replace the battery if the first was defective. It wasn't and he got it charging immediately. (I still don't know why I couldn't get it to charge). I value his knowledge and patience. read more

I had an issue accessing my 2TB WD Easystore external hard drive. I initially thought it was due to a new usb cable that I bought. I inquired with My Crazy Machine and got a response via text within 10 minutes. After taking my external to My Crazy Machine, Rob explained about the normal shelf life of most external drives which was the reason why I had my issue. Rob told me that the best option for me would be for him to recover the data. I had a brand new external delivered to his location once he told me all of data that he recovered. The cost for his services was very reasonable and my data in the new external drive was retrievable with no issues. I will use this company if I have any computer related issues in the future. Otherwise, I'm very pleased. Thanks, Rob! read more

I can highly recommend MyCrazyMachine. I have an old and beloved laptop that I have been using for half a dozen years. It's a real workhorse but lately it gets very very hot. You could cook chicken thighs on it. In fact it was cooking my thighs. I literally was at risk for burns. It got so bad I was having the laptop shutting down when running zoom and any other program - a frequent occurrence. I took the machine in just before I left town and they had it done before I returned. They replaced some "fried" capacitors, thermal paste, cleaned the entire inside including the fans and other work. The cost was very reasonable and my machine ... and thighs ... are both beautifully restored. read more

I have a 2012 MacBook Pro that started causing problems about 3yrs ago. It completely stopped working and I went to Apple where they informed me I needed a completely new RAM and told me it's probably best to get a new computer. At the time, I wasn't able to invest in a new computer, so I kept the laptop around but wasnt able to use it. While COVID happened, I needed a home computer so finally took the time to do some research. I called a few places and Rob was quick to respond. He diagnosed my computer, fixed my RAM, updated some more apps, gave me my old drive, and uploaded Microsoft Office. It's now been 5month since I took it to Rob and my computer is still working like new!!!!!! He knows his stuff!!!!! Hes there to fix the problem and hes realistic about what he can/can't do. He doesnt want you wasting your money. So kind! Wish I could give more than 5stars. read more

Evaluated Dell laptop for repairs. Agreed it was more costly for parts than the laptop was worth. Recommend this place.

My iMac kept freezing upon restart/booting up and I knew the hard-drive was culprit and thought to bring in the machine to Rob. Since he had done some work on it the past I'd figure why go anywhere else since he's the best in town anyways. He did a great job replacing the hard drive and he also retrieved all of my files, apps, and data! All for a great price! Hands down best place to get your Mac/pc serviced. Very good communication, location, and very professional. Thanks again Rob. read more

Great friendly service welcoming fix my laptop virus and inform on the right things I would need to keep my laptop operating right........

Our ancient iMac died (fried graphics card) and, after an Apple tech had a good laugh about it and told me to just buy a new one, I started poking around on Yelp, found My Crazy Machine, and emailed about my issue. I got a response in less than half an hour and dropped my computer off with Rob that night. A week later (probably could have been quicker but I told him it was no rush), he emailed to let me know that he fixed the problem and replaced my hard drive, taking care to transfer and reinstall everything. He even helped to carry the machine out to my car! Several days after getting my computer back, it's running like a dream. I'd go back to Rob ANY TIME I have a computer issue. Quality service like this is hard to find! read more

My experience was outstanding! I spilt liquid on my 2014 MacBook Pro. After spending some time at the Apple store I received a quote of almost $2,000 to repair my laptop. I thought that was a bit ridiculous, especially when I could simply purchase a brand new laptop or tablet for that amount. Instead Rob helped me out a great deal. He offered a competitive quote to replace my keyboard and trackpad and I am very satisfied with his work. I'd highly recommend anyone needing PC repair to check out My Crazy Machine read more

Highly recommended. After a liquid spill, my MacBookPro had the "Black Screen of Death." Assumption was the screen would need to be replaced -- not cheap. Rob did a free diagnostic, finding corrosion in the logic board (it was NOT a screen issue). He gave me a couple of options, answered a few questions and did the logic board repair for what I thought was a reasonable fee. Will definitely be back for more repairs if future issues arise. read more

Responds quickly, accurate prices, and excellent service. I've had a few laptops repaired, as well as data recovered from a crashed pc. Honest and quick service read more

The business is run out of Rob's house located off of Drake. Google Maps was giving me some problems trying to get here by taking me down the back ally. It is located in a white house on the west side of Drake. Rob was very helpful with the issues I had with a few computers and he was professional. He was able to provide me with my options and provided a quick response via text with the diagnosis for my machine. I did not have any service done but I was confident with his expertise and would willingly bring my machine here again. I specifically came here know that I had a bad hard drive and he said he could replace. I also have an older computer, 2007 model, that he was willing to refresh back to an as new state. Finally, I gave him an old external hard drive that was no longer working for me. I had been holding onto this thing for years and finally was able to get rid of it in an earthly conscious way. I did not want to throw it away and I had no interest in recovering the files, though Rob would do this at a given price, so I just gave it to him to "recycle" or use however he wanted. read more

My Crazy Machine - Rob works out of his home office space - IT Services & Computer Repair Near Me - Chicago, Illinois

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My hard drive stopped working, and my usual troubleshooting couldn't determine the cause. I brought it to Rob and he was able to find the issue in a couple of days. Unfortunately, it was in such bad condition that he didn't have the facilities to make repairs. However, he offered to open a support case with a different data recovery center and even print a label and ship it for me. Although the data center's cost was prohibitive, Rob did his best to try and help out. It was greatly appreciated. read more

I was a complete dufus and neglected to back up the files on my hard drive for 1 year and 4 months. Of course, the hard drive failed suddenly and without warning. I brought it to Best Buy, and the geek squad charged me $70 to tell me that the hard drive had mechanical problems and that my files were completely inaccessible. I horrified and sick to my stomach at the thought of having lost all those precious pictures and files. Slightly skeptical of that diagnosis, I called Rob at MyCrazyMachine - whom I'd used years prior to fix a minor fan problem - for a second opinion. Rob respectfully but clearly explained the geek squad's limitations - mostly their youth and inexperience - and said that if he couldn't retrieve the files he would charge me zilch. That seemed like a good deal, so I brought my hard drive to his house, and a couple of days later, Rob had all my files on a little CD for me. I was overjoyed! In the meantime, he had also installed a new hard drive on my old computer. All along, he kept me apprised of his progress and answered my questions very promptly via text. He charged me so little that I offered to pay him more, but he refused. Bottom line: Rob over-performs, undercharges, is trustworthy and a master craftsman. read more

I brought in my Seagate external drive after dropping it. After a free evaluation, Rob told me that he was unable to fix that particular type of damage and suggested a data recovery place. I appreciate his taking the time to talk about my problem, and I felt more assured that I would likely restore my data. read more

Rob is the best. If you need any kind of PC or Mac repair, he's your guy. I was a little lost as where to bring my ailing computer much in need of a new harddrive. I was in denial for so long. It's just got a lot of stuff on it .. it's old .. needs a new operating system .. Well, Rob fixed all the big bad issues. And I didn't even have to worry about backing up all my files and programs beforehand. Which is huge as my life, work and everything in between is on my computer. He was super accommodating and got my baby back to me by the following day. Price was just right too. Happy I found him here on Yelp. Life is good :) read more

Take your device here. Diagnosed and fixed my MSI laptop charger port in a couple days including ordering and shipping a new part and the repair itself. Very reasonable pricing. Answered all of my questions. Good communication throughout. Looks like they also reattached the loose mic input that I only mentioned in passing in an initial inquiry on Yelp. All of this when time was an issue as I need my laptop for work. They had everything done by the time I needed it. Excellent local business. read more

He's very professional and quick. Have gone twice to him and always does a good job. Two different computers wonderful job.

I took my Mac book air in with an issue I was having with my software. Rob was amazing and the turnaround was incredible! Super efficient and extremely honest, I will keep referring this place and Rob for all my friends and families computer needs. read more

Great service, my HP Laptop required a new fan. My Crazy Machine quickly identified the problem, ordered replacement part, had my laptop back in less than a week, reasonable repair bill came to $125. Completely satisfied. read more

I took my Macbook Air in to have the keyboard and track pad replaced yesterday. It was done in 1 day and now it's good as new! I am beyond happy with the service and will definitely be back. They were professional, affordable and very fast! All the things that you look for when having issues with your computer. Thanks again!! read more

Easy, quick and painless process ! He is straight forward with prices and diagnostic . I'm new to Chicago so I was Skeptical but Rob did an amazing job . Yes !!! His shop is in a house ! It's not creepy as I thought it was gonna be . I'll be for sure coming back with any future issues read more

Great experience. I would definitely recommend MCM! owner is honest, reliable, and efficient! Thank you for fixing my laptop! read more

Robs was so kind and helpful! The office is very cool, awesome prices and excellent customer service! Thank you rob for taking care of me