The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

Price reasonable, honest and quick service. Only had to wait 30 mins. Thank you!!!!read more

Came in with a broken glass back on iPhone, left with more issues with buttons and flashlights but…read moreat least the back isn't shattered glass

My Samsung S25 was having problems. I brought it into this Samsung approved service center and…read moreAleksi knew exactly how to address the issue. He was super nice, very clear in his communication and told me exactly when he'd be able to have the phone ready for pickup. I got a message from him at exactly the time he promised and the phone works great. BTW when I was in the store for both drop-off and pickup, I noticed how well Aleksi treats all his customers and I witnessed two other customers expressing a great deal of gratitude to Aleksi for how he helped them :-)

uBreakiFix is a chain, but still with a name with that how can you not be skeptical? Well I have an…read moreiPhone, and my family decided to go with AT&T's insurance plan. When I dropped my phone and had a white line going down the screen, I filed a claim to have it fixed. I was expecting to have to go to an AT&T store, but all the uBreakiFix spots popped up as well. This spot is closer to me than any AT&T store so I came here on a Monday morning to drop it off. It wasn't busy, and after giving my phone number they were able to look up my claim and asked me to come back in 90 minutes. Used that time to get lunch (but was also sadly reminded a lot of restaurants are closed Mondays). I came back a little early and my phone was all set to go. Since it was via my insurance the payment just shows up in the phone bill. My only complaint was they put a screen protector on which I thought was nice, until I realized it was covering up the part of the phone you put your ear on - I was confused why my calls were so muffled. Still, not much to complain about! Obviously this is a unique scenario as I'm not just coming in with a random problem, and I assume my issue was a common one, but at least I can say they fixed my minor phone problem well.

VIP level of service! I, like others, made the mistake of dropping my iPhone without a case…read moreprotector. The back glass shattered into several pieces, so it had to be replaced. Apple quoted over $350 and required me to go to a local store, schedule an appointment, and wait for the repair. I could not interface with anyone at Apple, but had to click through multiple links. Meanwhile, I called New Era, and they messaged me back immediately, saying they would look into my request. They offered me a time that worked for MY schedule (within their working hours) and quoted $100 less than Apple. In addition, they offer pickup and drop-off! The owner messaged me himself and came to pick up my phone so I could keep my work-from-home meeting. Within an hour, I was at the store picking up my phone. Case repaired and no hidden fees, just the agreed-upon price! I would definitely use New Era again, but hopefully not too soon....

I had the misfortune of requiring a major screen repair on my phone after a fight broke out at a…read moreevent I was at. My phone was knocked off a table and landed straight on marble screen side down. There was total darkness on the screen as well as in my life. While I am not glued to my phone on social media, like most people, I do it a lot for making reservations, Yelp check-ins, emails and text messages to a few people. I do have a second phone, so all was completely loss, but this was my primary phone. As it was a Friday night, I reached out to a few places on Yelp and New Era was the only place that responded right away. The Doctor and I were scheduled to leave town the following week and I was trying to get the phone repair ASAP to take with me. Juan was very responsive and took care of me right away. The repair looked amazing with the screen working as intended. Unfortunately the damage was not just with the screen, but far more extensive than initally thought. Not sure what happened during that fall, but the phone would not stay connected to network, even though my second phone as well as The Doctor/Queen's were fine. I ended up needing another phone, which was needed as I wanted something smaller for going into my smaller Louis Vuittons. But the work that Juan did was amazing and fast, and the price was just right. I am going to take in my HP for a rehaul, just haven't had the time to do so yet. But I will be taking it as well as some other ones in for additional memory, etc. to improve the performance.

Excellent and fast service. I came as a walk-in and was helped immediately! Before bringing my Acer…read morelaptop in here, I had shipped it to the manufacturer for repair and was hit with a total BS $1200 quote. I brought it to Chicago Computerland and was over the moon when Alex fixed the problem right in front of me in less than 10 minutes for next to nothing. I will definitely be coming back if I ever have an issue again. Saved me a LOT of time and money.

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

Well, they fixed the back of my iphone last winter and it was quick and reasonably priced…read more However, they seem to be closed now. No sign or info on the outside, no one answering, web site still books appointments.

He broke my iPhone 11 as I brought it in with a simple screen fix and got it back with a broken…read morescreen (again) and damaged motherboard. Phone is dead! BEWARE.

That little cellphone repair store provides an exceptional service in the area of its expertise…read more If one's cellphone is broken or needed a good and fairly inexpensive cellphone service provider, the personnel working there will be of help. No kidding: I have visited that place on a numerous ocasions and, each time, I was surprised with the high level of the customer satisfaction that place provided. In my view, that place is well managed and can be voted to be fully professional.