I again am leaving a stellar review for Direct Phone. Yesterday was at least my 5th trip over the years. This time my wife's older iPhone needed a new internal battery. Even though I've worked with Direct Phone many times I still looked around for pricing. Direct phones current prices were terrific. Process took 15 minutes. Covid protocols in place so felt safe. New battery performing perfectly. Definitely use this repair service!!! read more

Excellent service top notch repair continue to do business ... had a couple of iPhones fixed there .. .. price reasonable and fast turnaround .. check him out .. thank me later .. read more

I got my phone fixed a couple of weeks ago. And there has been a minor issue with the home button. I was able to bring it back and get it fixed under warranty. I had another issue with the screen. The manager also took care of it. I strongly recommend getting services from him! He was very professional and attentive to my concerns. During this pandemic, I am glad that everyone is supporting small businesses and the healthcare workers. read more

I would give zero stars if I could. I went here to get my rear camera glass fixed on my iPhone X. They took about 30 minutes for the repair (which was fine). When I got my phone back, there was pixel damage to my screen. The man argued with me and stated that he did not damage the phone, which was completely false. I went ahead and paid and left because I was not going to argue with someone who would not admit their fault. Again, if I could, ZERO STARS. read more

Direct Phone Fix has gone above and beyond for me! Zee helped when my clumsy self dropped my iphone XS and cracked the screen. Then about a year later, the screen became unresponsive. Oy! Luckily, Zee came to my rescue again and got me squared away. He even gave me advice on how to trade in my device with my phone carrier that I was able to use to get the latest iphone model. This will be my first stop if I ever have an issue with my phone again. read more

I got my MacBook fixed here and spent 300$ to get the screen repaired in less than 4 months the screen started bleeding when i asked could i get it fixed since its a problem on there end and my computer doesn't leave the house at all so i'm confused on why its bleeding i was told i probably had put it somewhere to cause that mind you like i said it doesn't leave my house just overall terrible customer service and not professional at all as a service provider you should fix the mistakes YOU made especially if someone spent a nice amount on a single item . read more

I've used Direct Phone Fix multiple times on my Google Pixel and my wife's iPhone. He's replaced broken screens, old batteries, and replaced the broken-back-glass on my phone. He's quick and affordable. For the broken-back-glass, his supplier was out of stock for the part, but he didn't mind me ordering the part myself and bringing it in for him to do the installation. read more

DONT COME TO THIS PLACE This place is a joke the guy is so rude and a liar Trying to say I did something to the phone internally That always his excuse. Blaming everyone else but not his job. I wasn't the only one in the store arguing about his bad job I should of never came here hes always changing the price and the job he does are bad and incomplete read more

I rarely take the time to do this but as my 14 month old iPhone 8 out of the blue didn't work correct ant to be exact it was my external speaker, it seams it just popped out. I have never even broke a screen on any of my previous 4 iPhones but as I did not have warranty any longer (that run out in February this year) my ATT career did complete nothing, Apple told me it would cost $350 for a new device so I was a bit disappointed as I'm still paying off this gadget. I decided to try out this place after reading all the great reviews and I was not disappointed! Great service, quick and fairly priced. I see why this place has a following. I would definitely recommend this place and go back if I need anything. Thank again! read more

I've been an iPhone user since '09. I managed to go nearly 10 years without having shattered my screen. Years ago, this would've been a perfect excuse to upgrade. But having the most current phone ain't really a priority. These days, I basically just have a phone to let my lady know I'm not dead. "I made it to work" or "I'm on my way". Ya'll know the drill. So with her help, we scoped some places out to try and save me some money. We decided on this place because the cost of screen replacement coupled with having a lifetime warranty was the best we could find. Added bonus: they have a Yelp deal. Well, about that Yelp deal. I couldn't use it, because according to the gentleman that fixed my screen, it's for "new phones only." Then why doesn't it mention that anywhere in the details of said Yelp deal? This wasn't a deal breaker because the other factors still made it the best option, probably. But I just hate this kinda bait and switch shit. Also, don't old shame my motherf**kin' phone bruh. Repair time was super quick, and my new screen looked niceeeee. Maybe I just had a jacked up screen for so long that I forgot how it's supposed to look, but I was convinced it looked clearer than it ever had. Definitely no complaints as far as the aesthetics. Fast forward a few months. No delayed effects or anything. However, one day my phone experience the most innocuous 2 foot fall. Since I have a nice phone case, I thought nothing of it and put it back in my pocket. Next time I pulled out my phone, I noticed what looked like a long hair on my screen. When it wasn't coming off, I inspected more and noticed chipping at the edge of the screen, and more hairline cracks up and down my screen. My phones throughout the years have taken nastier falls, and my screen never cracked like this. So I can only surmise that these replacement screens are cheap as f**k. And of course the lifetime warranty doesn't cover this because they're not liable for you cracking their flimsy screens when your phone falls. I'm not saying don't come here, and I can't recommend a better place where replacement screens don't crack when you breathe on it, because I don't have enough experience with this kind of stuff. So I guess I'll just say "buyer beware" and "you get what you pay for" and some other cliches. read more

Great service at an excellent low price. Had to get the screen of an I Phone replaced. Direct Phone Fix gave us the lowest quote. There was no need for an appointment and we were in and out in about 10-15 minutes. Miguel read more

Fast and really competitively priced. Got my iPhone screen replaced in less than 15 minutes on a Saturday! While I was waiting heard every person who came and went bush about how much they love the business and the service. Shows why they've been there for 10 years! You can tell when someone is honest and focused on the customer. read more

This place is great! It was so quick and cheap. Plus they threw in a screen protector because they are just that great. My phone screen was broken and they fixed it in under 15 minutes. They knew exactly what they were doing and non judgmental about me breaking my phone. I absolutely recommend them, and if (when) I break my phone again, I'm returning. read more

I had to repair my iPhone 7 screen due to dropping it multiple time with no screen protector. Luckily I saw this deal at direct phone fix with a free screen protector!! The front cashier (Junior) was very nice and professional. I didn't make an appointment but I was able to get my phone screen repaired right away! Staff was very friendly and personable. Thank you again! read more

Zee repaired my phone screen over a month ago and I've been very happy with the results. I initially inquired via Yelp and was messaged/quoted in less than 15 minutes. The phone repair took 10 minutes. I will return in the future when I inevitably crack it again! read more

They do it all, need anything fixed, computer, or smart phone is highly recommend you stopping by here. They're timely, professional, and affordable read more

This place is awesomeness! I don't leave reviews often. However, the level of service and commitment at this location is awesome. They will stay late and get the job done. They are very thorough also. Decent priced accessories for a phone store and very decent price to fix the phone. read more

Junior was extremely helpful and fixed my phone very quickly. Highly recommended!

Super quick and friendly service! I had a cracked iPad 5 screen and they did it for $129 and in about an hour. 90 day warranty for screen malfunctions (not for dropping or physical damage). Definitely recommend! read more

I'm impressed by this company. Zee the owner took care of me right away. My phone repair didn't take very long either! Thank you for the complimentary tempered glass screen protector :) I will definitely recommend you to friends!! read more

Was literally perfect service, I paid $189 for an OLED screen that looks and feels the same as my ordinary Apple screen- waited 30 min at the cute cafe across the street, walked back, and it was like magic!! Definitely recommend this business for its responsiveness, comprehensive and polite customer service, and convenience!! read more

Took my phone in to get the battery replaced. Service was efficient, but when I got my phone back, all of a sudden the touch ID didn't work. I brought it right back up to the desk and the guy basically said it was impossible that anything he had done had caused the issue. No apology or assurance that he would fix the issue. Seemed like kind of an unprofessional, gaslighting way to handle the issue. He was able to fix the touch ID but I don't think I would come here again. read more

I've gone to them twice for iPhone repairs now. They are so quick and so nice! They have fixed both of my issues for a reasonable price. Much better and easier than going to the apple store because they'll actually take the time to fix your issue instead of just suggesting you get a new phone. I highly recommend! read more

While I appreciated the quick response and turnaround, the glass they replaced on my broken phone does not seem to be quite right for my phone. When holding the phone, the sides of the glass constantly activate and make any activity a frustrating experience. I kind of wish I'd skipped the screen fix and just shelled out for a new phone. read more

My iPhone screen was cracked but it was working just fine and I took it here to have it fixed but not only it wasn't fixed I left with my iPhone screen tough completely not working end ended up buying a new phone. Maybe that's just a bad experience for me with this place but I though you might want to consider the down side of getting a cheap offer! read more

Friendly service by Junior. I had my iPhone 8 front glass repaired for $65 and the store accepts Apple Pay. He even replaced my tempered glass screen protector! I recommend this place. read more

Zee and Direct Phone Fix is amazing. My screen was broken and I contacted a number of places including the ones on Yelp. Zee was not only the first to respond but took the time to ask me exactly what needed to be repaired. Other places gave me a quote but changed the price, Zee did not and honored it. He has a great shop with many services and it was clean and safe. He is also a nice person and service was excellent. I hope I don't break my phone again but there is no other place I would go. In fact, I will bringing a new phone line here! read more

Direct Phone Fix - Mobile Phones Near Me - Chicago, Illinois

This guy should have 20 stars. Four times 5 stars. Unfortunately, I've had cellphones repaired twice a year, or more, on a regular basis. He has the best prices. Any lower prices are OEM and they don't last. He repaired four expensive phones for me, for less than the price of one of them new. Why did I have four phones? For some reason I held on to two phones that I was told several times, by several other 5 stars, that they couldn't be repaired. I'm glad I held on to them, so when I had to go for my phone and another, I brought the other two. WOW-They were all repaired in less than a day and I walked out 15 minutes later with one of the phones, not mine, working as a substitute. I picked up the other 3 today-good as new! Thanks! read more

Paid almost $150 after taxes to get a screen repaired. The repair lasted about two weeks, the screen completely separated from the phone. Ended up buying a new phone. I wish I would have saved the money on the really poor, sloppy repair. read more

This is the place to go with ANY screen repairs!!! I recently took in my MacBook Air to get my screen replaced- not only was it cheaper than Best Buy or Apple, but it only took a few days to fix, rather than wait the multiple weeks the other places quoted me, it was a no brainer to get it fixed here:). Also, I think his name was Derek? was so helpful and seriously the best! I hope that I won't have the need to come here again, but let's be honest, shit happens and sometimes you need to get things fixed! So glad this place is in the neighborhood! Thank you again, Direct Phone Fix! read more

Best place with very reasonable price to fix my iPhone back camera . Excellent service ! This is the best phone fix store in this place. Highly recommended DPF. read more

Valentin is awesome! He helped me fix my phone after I shattered the screen. It took a total of 45 minutes and was by far the most affordable option coming in at $88(including tax) where most companies quoted me at $100. This included a glass screen protector for my phone and a lifetime warranty on the repair. While I hope I don't have to have my phone fixed again, for anyone who needs a repair definitely go to them! Thanks again for a great experience. read more

Very friendly and responsive, and my cracked phone screen was fixed in under an hour. Couldn't have been an easier experience for something I put off doing for ages. read more

I walked in with a cracked screen, walked out literally ten minutes later with a perfectly fitted new screen. The perfect experience. I feel like a fool for ever getting my screen repaired at an Apple store for twice the price and ten times the wait. read more

Thank God for places like this. When you're screen is cracked, but you not ready for a new phone come here. Friendly and fast service from this lovely mom and pop. I hope to never have to come back, but if I crack my screen again they have my business for life. read more

Replaced the screen & lcd on an iPhone 7 for a reasonable price. Worked quickly & efficiently.

Quick and easy. I've been here twice and both times super affordable and big improvements in my Phone. Thank you! read more

My first time at this store and the owner fixed my iPhone 7's broken screen within 25 minutes! Awesome Service and friendly! He threw in a Free tempered glass for checking in on Yelp! Highly recommended! read more

They rude n he raised his voice at me all i did was try to explain my situation n he got mad he told he aint no charity im not buying phones from there EVER read more

This place fixed the screen of my iPhone 6 in ten minutes for $15 less than the quote I got at another store. Hopefully I will not break my phone again, but if it happens I'm taking it back here. read more