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    Ramsan Wireless

    4.3 (6 reviews)
    Open 9:00 am - 7:00 pm

    Services - Ramsan Wireless

    Device support or repair

    Mobile phone support

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (54 reviews)

    Lakeview

    My Samsung S25 was having problems. I brought it into this Samsung approved service center and…read moreAleksi knew exactly how to address the issue. He was super nice, very clear in his communication and told me exactly when he'd be able to have the phone ready for pickup. I got a message from him at exactly the time he promised and the phone works great. BTW when I was in the store for both drop-off and pickup, I noticed how well Aleksi treats all his customers and I witnessed two other customers expressing a great deal of gratitude to Aleksi for how he helped them :-)

    uBreakiFix is a chain, but still with a name with that how can you not be skeptical? Well I have an…read moreiPhone, and my family decided to go with AT&T's insurance plan. When I dropped my phone and had a white line going down the screen, I filed a claim to have it fixed. I was expecting to have to go to an AT&T store, but all the uBreakiFix spots popped up as well. This spot is closer to me than any AT&T store so I came here on a Monday morning to drop it off. It wasn't busy, and after giving my phone number they were able to look up my claim and asked me to come back in 90 minutes. Used that time to get lunch (but was also sadly reminded a lot of restaurants are closed Mondays). I came back a little early and my phone was all set to go. Since it was via my insurance the payment just shows up in the phone bill. My only complaint was they put a screen protector on which I thought was nice, until I realized it was covering up the part of the phone you put your ear on - I was confused why my calls were so muffled. Still, not much to complain about! Obviously this is a unique scenario as I'm not just coming in with a random problem, and I assume my issue was a common one, but at least I can say they fixed my minor phone problem well.

    New Era Repair - Awesome keyboard repair!

    New Era Repair

    (33 reviews)

    Ravenswood, Lincoln Square

    VIP level of service! I, like others, made the mistake of dropping my iPhone without a case…read moreprotector. The back glass shattered into several pieces, so it had to be replaced. Apple quoted over $350 and required me to go to a local store, schedule an appointment, and wait for the repair. I could not interface with anyone at Apple, but had to click through multiple links. Meanwhile, I called New Era, and they messaged me back immediately, saying they would look into my request. They offered me a time that worked for MY schedule (within their working hours) and quoted $100 less than Apple. In addition, they offer pickup and drop-off! The owner messaged me himself and came to pick up my phone so I could keep my work-from-home meeting. Within an hour, I was at the store picking up my phone. Case repaired and no hidden fees, just the agreed-upon price! I would definitely use New Era again, but hopefully not too soon....

    I had the misfortune of requiring a major screen repair on my phone after a fight broke out at a…read moreevent I was at. My phone was knocked off a table and landed straight on marble screen side down. There was total darkness on the screen as well as in my life. While I am not glued to my phone on social media, like most people, I do it a lot for making reservations, Yelp check-ins, emails and text messages to a few people. I do have a second phone, so all was completely loss, but this was my primary phone. As it was a Friday night, I reached out to a few places on Yelp and New Era was the only place that responded right away. The Doctor and I were scheduled to leave town the following week and I was trying to get the phone repair ASAP to take with me. Juan was very responsive and took care of me right away. The repair looked amazing with the screen working as intended. Unfortunately the damage was not just with the screen, but far more extensive than initally thought. Not sure what happened during that fall, but the phone would not stay connected to network, even though my second phone as well as The Doctor/Queen's were fine. I ended up needing another phone, which was needed as I wanted something smaller for going into my smaller Louis Vuittons. But the work that Juan did was amazing and fast, and the price was just right. I am going to take in my HP for a rehaul, just haven't had the time to do so yet. But I will be taking it as well as some other ones in for additional memory, etc. to improve the performance.

    Ramsan Wireless - mobilephonerepair - Updated May 2026

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