1. JW Computer Repair

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Palatine, IL

JW Computer Repair

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Excellent

Services - JW Computer Repair

Data recovery

Remote access services

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Recommended Reviews - JW Computer Repair

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2 months ago

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M@ The IT Guy - Old computer could mean dirty computer! Dirt could stop the computer from keeping cool which will slow it down! Let me clean that mess!

M@ The IT Guy

(67 reviews)

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Dave's Computer Services

Dave's Computer Services

(20 reviews)

Need computer help, look no further. I can't say enough great things about Dave. I called him over…read morethe holidays to look at my laptop that crashed. He came over the next day, trouble checked everything and was able to retrieve all of my files and programs. He then came back and installed them on a new laptop my employer sent. These files are my bread and butter and I would have been screwed without them. He was a total lifesaver! Not to mention a really great guy with reasonable prices. Trust me, you can't go wrong with Dave!

Two days ago my laptop started acting up (I couldn't even get it to work in Safe Mode). I hopped…read moreon my boyfriend's 11 year-old uber-slow piece of junk with the goal of finding a local company to help me out, and fast. I got exactly that with Dave's Computer Services. Dave answered my emails and calls in a timely fashion, and worked with me to make an appointment to save my sanity. The whole job took a few hours, and in that time he restored everything back to its original settings, reloaded software I had purchased, and he actually got rid of junky programs I didn't need that were taking up extra hard drive space. He even reloaded a new virus scan program, brought back my preferred web browser, and configured my wireless so I no longer have to plug my laptop into an Ethernet cable. Dave was a very down-to-earth regular guy and was very easy to talk to. I would continue to call him instead of the hyped up franchise company I will not name. :) In fact, he told me he sells used computers as well, and I WILL be calling him to replace that 11 year-old POS inhabiting our home office. Dave quoted me a very reasonable price, so I am very pleased that I can get a deal through him versus spending 4x more elsewhere. I HIGHLY recommend Dave's Computer Services!

TechVoo CAT Structured Wiring and Cabling

TechVoo CAT Structured Wiring and Cabling

(8 reviews)

I brought my laptop into get repaired for what they said was the motherboard. After 2 weeks they…read moresaid it was also the CPU. After 3 more weeks they called to say it would have been ready but one of their techs broke the power button while putting it back together. I dropped it off on 7/3 and now it is 8/18 and I STILL DON'T HAVE MY COMPUTER. I can order parts online and have them in 2 days but I guess they can't - for the price I'm paying to have it repaired thee could have sprung for overnight shipping. Poor customer service and obviously poor technicians too.

I cannot speak to the quality of the work, however I am incredibly disappointed with the quote I…read morereceived. If there was no $149 one hour minimum for a tech to come to my home, then I wouldn't be as upset. However, there is and it felt a bit like a cash grab. If I ran a business and someone called to explain that they needed some Cat5e cables terminated, a switch, skeleton rack and a few wireless access points, I would give them a heads up if I thought my quote was going to come in anywhere near $7,500 and ask if they still wanted me to come out. Granted, I could probably swap out a decent amount of the enterprise grade equipment on the quote and cut it down a couple thousand, but it would still be outrageous. I would be cautious unless you are alright with potentially throwing $149 down the drain. +1 star because the tech who came to my home to give me a quote was on time, friendly, and professional.

Zombie Techs Computer and Cell Phone Repair

Zombie Techs Computer and Cell Phone Repair

(26 reviews)

BEST EXPERIENCE I EVER HAD WITH COMPUTER GEEKS!!!…read more They were nice, helpful, informative, and they were able to give my computer Windows 11 which, even Microsoft said they couldn't do! I got the computer back, it worked great until Microsoft updated my Windows 11 and broke my computer!! I got the blue screen of death! I called them panicking, thinking I would owe more money! But they were great! They took my computer and reinstalled the system software, which fixed everything, free of charge, because they stood behind their original work! I had a CyberPower gaming computer that couldn't play games! They fixed it all, for a reasonable price and timeline! And Angel was just the nicest guy! I will use these guys for every tech problem in the future!! I couldn't be happier! Plus, they added a One Piece screensaver to my desktop, because I wore a One Piece Jolly Roger shirt and said I loved One Piece! So nice!

I'm in tech and I actually fix the items ZombieTechs repairs when I have time. So I hope that…read moreimpresses upon anyone how much I approve of ZombieTechs. As to why I'm so well taken with them, the main reason is their techs are friendly and knowledgeable. Their prices are more than reasonable. They also have multiple locations as well, which makes it convenient to get to depending on where one is when. I've taken 2 MacBook Airs, 1 MacBook Pro (Schaumburg), and an iPhone (Des Plaines)... and a partridge in a pear tree! Just kidding, about the partridge, the pear tree however, facts! Just kidding on the pear tree as well. Long story short, the techs knew enough about what is worthwhile for me to repair, let me know the problems, and the cost to repair. They obviously also repaired everything I agreed to have them take on. So far so good, no problems whatsoever. Their setup seems to be simple, come in, explain what's going on, drop it off, wait for them to take care of it, then pick it up. For me, as I work on these items here and there, the price was very reasonable and I was honestly surprised at which point now I don't have to do the one-off repairs for when a family member spills a beverage, cracks a screen, or wants a new battery, I tell them to go to ZombieTechs or I go to ZombieTechs for them. It's a load off my mind and again, for me, this is a side hobby, for them, it's their professional job and they are excellent at it!

JW Computer Repair - itservices - Updated October 2026

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