Quick responses and diagnosis of the issue with my laptop. Would definitely recommend!read more

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

I would recommend Had to get my screen replaced on my laptop…read morebecause i think I accidently stepped on it - I dont recommend doing that lol Was given a quote for service and was completed within time quoted very happy to have it back Mark is a very personable person very responsive was nice to meet him and will for sure think of him again the process was simple and smooth which it a great service/value Thanks Mark! Tom

Not for anyone needing help understanding technology My…read morerequest to discuss and explain in person, since I'm computer illiterate was meet with "sorry we can't help you" Stay in your car and we'll meet you in the driveway Mentioning competitive pricing was also a non starter Happy they don't need the business as I was happy to take mine elsewhere

Tom and his professional team are the best. Expert…read moreknowledge and always responsive when I have needed them. Their new location is very, very nice and easy to get to.

I took my computer to absolute computer systems and they were very honest with me and told me that…read moreI would be better off getting a new computer. There was no charge to look at my computer. I was also told they give free estimates. I would definitely recommend absolute computer systems.

Frank at 911 Tech Repair did a fantastic job communicating the problem, projecting the results,…read moreand finishing the job. I dropped my iPhone in water, and it was shutting on and off and the LCD was damaged. Frank gave me a good expectation of what he'd find and what it would cost, as well as chances for success. Two days later and for much less money than I expected, my phone is in great shape! He pulled a considerable amount of water out, removed corrosion, replaced the LCD and battery. Good as new, and I'll keep this place in mind for any further trouble I have.

I was very happy with the service; the guy explained everything in detail and had a very fair…read moreprice. I would Highly recommed this store.

I would never take my Mac anywhere else. I have used Cary Grove Computers twice now to fix separate…read moreissues with my computer and I have always received the best customer service and repair options! They are reasonable, forward and extremely honest with what needs to be done. And, they do not try and tack on any "hidden fee's" or unnecessary charges to your repair. The owner even leaves the option of "after hours" help, and is great about responding to any questions. 12/10 would recommend anyone with a computer problem (whether it be software, or physical repair) to check out!

My experience with Cary Grove Computers was excellent ! I felt very confident that my laptop was in…read moregood hands to be repaired and cleaned from the virus's it contracted. My computer is running like a champ now. Very happy! Thank you Cary-Grove Computers... You are my " Guy" now if I need IT/ Computer assistance in the future. - Chris

These guys saved me. My external hard drive crapped out on me one month after the year warranty…read more It had all my pictures, music and documents. So pretty much everything. I looked online at the cost of getting this retrieved. Let's just say at Christmas time, those prices make you want to cry. I had seen this place but never had a need. But I went on line and sure enough in their huge list of services they provide, data recovery was listed. I emailed them on Sunday (early evening), later that night I already had a reply. On a day off for the store. They told me they could try to get the data off and if they were unsuccessful they would help me get it to another company to try. You can't beat that for service. So I dropped off the drive Monday night. Tuesday afternoon, I got a call. They were getting really positive results. It seemed as though they were going to be able to restore most if not all of what I lost. They decided to let it continue to run. They asked me how I wanted to get it returned. Whether I wanted to buy a new drive elsewhere or one of theirs. At that point I turned to them for advice. I obviously didn't want to have this happen again. So they offered me a large external drive with a 3 year warranty. They handle the warranty portion for you. They transferred all my data to this new drive. And all of this service for $350 at a local vendor. Just to give you a little understanding of what I was quoted online for this service (without the external drive) was in the area of $1000- $1500. And that was to mail it out and insure it on top of that. So needless to say, I am extremely pleased with Build-A-Comp's technical work and customer service. Just FYI, if you are pc gaming person they make very cool pc's. I know nothing about them, but based on my experience, I would expect a great machine. I highly recommend these guys. Thanks.

I can't say enough about this family run business. Don't let the name fool you, it's not just a…read moreplace where you can build your own computer...which my grandson did when he was 9 years old. My daughter discovered Build A Comp when she went to her dry cleaners that is right next door. She had them take care of her lap top computer and after that I went in with an emergency and Bob Psenka saved me. Bob has become a regular for my daughter's family and mine. Not only for computers, but wifi help, printers, tv's, you name it. His son, Brett, pretty much stays at the store and Bob's wife works there part time too. I can't tell you how knowledgeable, customer oriented, and honest these people are. My grandson has learned a huge amount about computers and other things from Bob since my daughter started having him come to the house to teach him and mentor him as part of his home schooling. There are only 5 stars, but if I could, I would rate them higher.

I found this repair shop online and I figured I would give them a try since it was very close to…read morehome. I took an older MacBook Pro that I had taken to another shop that is well known and has several locations but they told me that it would be better off going directly through Apple since they couldn't fix it. Called in and brought in my laptop along with an iPhone 5s that I have just sitting there with a home button issue. I was told the repair shouldn't be an issue on either item and just to give them a few days. No more than three business days later I get a call saying that everything is done and ready to go, and was surprised with the amount due. I expected to pay a lot more for what I got, and didn't expect the service to be so quick. I highly recommend the shop and when I have other issues now I have a new go to place that is convenient and very reasonably priced.

I'm a regular here at Elite Support Technologies. Darren has been great. He's repaired multiple…read moreipads and iphones for us and a laptop so far. My daughter is 7 and has at least one oops a year. He's honest and fair. He's repaired phones and iPads for me in two days or less.