Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! [[HIGHLIGHT]]These guys are great, they stayed open late for me, and helped me a second time with no extra charge.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness.[[ENDHIGHLIGHT]] True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys! read more

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for infected check up. [[HIGHLIGHT]]Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy.[[ENDHIGHLIGHT]] I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys! read more

[[HIGHLIGHT]]Never use these hacks. They are completely inept - they're rude & have no sense of customer service.[[ENDHIGHLIGHT]] Wouldn't trust them to change a lightbulb. They charged me to break my laptop that was working completely fine & just needed a new fan. I pick it up from them, they didn't replace the fan, the old fan is louder than ever, & the screen now doesn't work. What did these guys do? They then called me telling me to buy a worse laptop from them for $100-off a $900 laptop (the one they broke was $1500). Bunch of guys who have no idea what they're doing & don't care about the customer. Never trust them. TLDR: Charged me $100 to break my laptop read more

I bought a new laptop. Chad had everything moved to my computer with no problems. [[HIGHLIGHT]]When I picked up the laptop, I had some questions, Chad answered everything and helped me with a few things with Windows 11.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I got home, I was able to navigate everything with confidence thanks to Chad.[[ENDHIGHLIGHT]] These people are great and are very professional. Thanks Guys, Bob Nelson read more

[[HIGHLIGHT]]Great place. Knowledgeable, friendly, honest.[[ENDHIGHLIGHT]] I'd recomend this place to anyone. [[HIGHLIGHT]]He is one smart dude.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]This place just needs better communication within its employees/ownership.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The owner resides out of state but fields the Yelp questions about whether or not they can do a repair.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I needed a new battery connector soldered on to a laptop motherboard. He said yes we can do it, come on in. I drive all the way from Joliet, walk in, state my case, the kid at the front desk goes to the back room for a minute, comes out and says sorry we can't do that.[[ENDHIGHLIGHT]] I walk out the door confused but gather my senses and go right back in and say the guy on Yelp told me you could do it! [[HIGHLIGHT]]So then the owners brother appears from the back room (I naturally talk a little loud, so he heard me) and proceeded to explain how "the moron from Yelp is the guy that owns this place, and I know he's a moron because he's my brother" lives out in Arizona or Colorado or wherever and accepts these jobs but the technician that does soldering doesn't like soldering anymore[[ENDHIGHLIGHT]]. But apparently they didn't relay this to the owner out of state. So whatever. I'm sure they do the other repairs well like the usual screens and battery replacement and other low hanging fruit but if you need any smd soldering either learn how to do it yourself so you're not at the mercy of someone else or find another place elsewhere. Shops that do fine solder repairs are getting hard to find. I ended up going with WeFix in Frankfort. read more

I have gone to Computer Greeks a few times now for issues with laptops I've owned over the past few years. I had a great experience yesterday that prompted me to write this review. I had an odd problem with my laptop speakers and tried all of the suggestions a Google search suggested. I brought it in and the man working the shop (I didn't catch his name) all but stopped what he was doing... double-checked a few settings and concluded I might have a hardware issue with the speaker and headphone jack. Of course they could've taken it, ran a diagnosis, and charged through the nose for a new motherboard or something like that. A $15 adapter for the USB-c port did the trick, basically turning that into an external speaker port... he even let me "test" it to make sure I could get sound before I purchased. My PC will now live to see another day! read more

Cannot say enough good things about this place! Recently I had to get a new laptop. They were wonderful getting me set up and switching things from my old one to the new one.Explained things well. Very positive experience all the way around! read more

My laptop was running very slow so they suggested updating my hard drive to a SSD which I agreed to but I asked if I should also upgrade my amount of RAM as long as they had the machine open. They said "no" because the SSD would give me the needed response time. And it worked great, my older laptop is just slightly slower than my i7, 32gig, 1.5tb desktop and they had it back to me in a day. I'm super pleased with both the service and the advice. Their honesty in telling me that a RAM upgrade wasn't necessary, tells you a lot. read more

[[HIGHLIGHT]]did not work with any one, got a couple quote, more question than answers.. was very disappointed that guys so smart did not seem understand my request and got too many responses requesting that I call them.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Didn't want to call... this is why I sent email...[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I talked to this wonderful person, he had a mask on, and was so sweet.[[ENDHIGHLIGHT]] He really cared about my money, the condition of my technology, and taught me a lot. He's a very stand up person and this business deserves so much more attention. read more

This is the place to go if you need any Computer Repairs or even buy a new one. I'm glad we still have the neighborhood repair shop. Great owners. read more

Responded quickly to a question I posted on yelp. Very helpful. I've heard positive things about them from family.

My computer was very old, on it's last legs. Money is often tight, so buying a new computer was always a secondary option. After talking to the owner, we were able to find me a new system that was miles ahead of what I had previously, and at a price point I could afford. Steven not only made the process of buying myself a new system less intimidating, he made it enjoyable. I can't imagine going to a big box store if Computer Greeks can handle what I'm looking for in the future. If you are looking to get yourself a new gaming rig, run, don't walk to computer Greeks. Tell 'em I sent you. (that won't get you a discount or anything, but you never know!) read more

After years of loyal patronage Mrs. King saw the real side of these people. She brought her laptop in for service and was greeted by a young loud and disrespectful tech. Mrs. King is a 77 year old disabled widow, who couldn't understand why her laptop was not operating correctly. The lady and ultimately the owner, treated her with impatience and eventually refused this hearing impaired and brain damaged lady service. I won't recommend this company and the extremely poor service to an enemy. read more

These knuckleheads don't know the first thing about Macs or iphones. it's amazing. like an oasis from unwanted settings. not an icloud for miles.. 10/10 read more

I finally decided to get my first desktop PC but although I am a gamer, I don't know that much computers. I explained to Mr. Georgiou what I was looking to use the PC for and he was able to help me find a machine that would suit my needs without exceeding my budget. It has been several months now and the machine has suited my needs perfectly. Additionally, whenever I have had a question, Mr. Georgiou has been quick to get back to me with an answer. I am extremely satisfied with both the product and service that I have received! read more

Extremely knowledgeable & helpful. Prices are reasonable. Traded in my old set up for a new one. Very pleased from start to finish.

Toby helped me out with my problem with a very quick and efficient solution to my issue. Also they do not work on Mac products. Nice guy if I had a Windows-based laptop I would definitely go to him for service. And he found a way to help me anyway! read more

I have been a customer of Computer Greeks ever since they opened their establishmen in Palos Heights. They are friendly, professional, and extremely knowledgable. i have purchased my last 3 laptops from them and get better service than any other computer store, even the IT department at my job ! They try and help trouble shoot over the phone so we don't have to drive to them. This was also before Covid-19 curtailed all interaction with people. I would never think of going anywhere else for anything computer related. They better stay in Palos Heights for a very long time ! Sorry guys, you can retire yet, you have too many happy customers to keep happy read more

Computer Greeks are terrific. Not a big store where you are over looked. They help you to buy a new computer or repair your computer. I have bought 2 computers from them and had 1 repaired. There prices are very good. You can ask 50 questions and they answer you. I highly recommend this store read more

I rely on Computer Greeks to help me with all of my small business IT issues and products. The staff is easy to work with and always does a great job. read more

I have been a customer and big fan of Computer Greeks for over 15 years now. They are an excellent choice for any and all computer issues and problems. They are very knowledgeable about what they do ( so you don't need to know it all) and most of all they are honest so you do not need to worry that you are going to pay for things that you do not need to do. I have sent all of my family and friends to them when they have computer needs or issues and will continue to do so. My last 2 lap tops were purchased from them also as they are competitive in their prices and you also get the personalized service that large big box stores LACK. read more

Read the Yelp reviews and decided to come here to get my computer fan replaced. Very friendly and professional customer service even when I called them on the phone for a status update. Store is definitely clean though, only comments I would add is that the prices are definitely a bit high, not a fan of the Terms & Conditions because I read that stuff and the wait time to actually get your computer back. I might shop around before I come back. read more

I'd just like to thank you and your staff for the excellent service provided last week. I thought my PC was shot and I'd have to purchase a new computer. Somehow you managed to restore my machine to near new performance...all for a reasonable price. This saved me from a lot of stress Thanks again Jim - Evergreen Park read more

Everyone I talked to was very professional and knowledgeable. I took my pc there a few months ago because I was having display issues and when I came to pick it up (the next day) they took the time to explain what was going on, and even threw in some cable management because it wasn't the best when I brought it in. They were also very communicative and had the job done swiftly and efficiently. The prices aren't dirt cheap, but you're paying for quality service and expertise that isn't available at every repair store. 10/10 in my book and I'll be going back if I encounter any other problems. Recommended. read more

Brought my Dell desktop in to be looked at because the cooling fan kept running at high speeds for prolonged periods of time. They diagnosed the problem as several of the mounts for the fan were broken causing the problem. The said that to replace the fan with a used one would be approximately $49. That was fine with me. Then they to;d me that my Hard Disk drive was bad and that t the computer was not worth saving and they could sell me a used one for $300 or a new one starting at $579. I opted to do neither and take my computer back. In my spare time to was able to purchase a new cooling fan on E bay for $11. It was easy to install. I then reinstalled my supposedly bad HDD and the desktop booted up immediately! The PC is working fine now with no issues for an $11 investment. Unfortunately I did purchase another new desktop which I really did not have to do. read more

I trust this company and no, I don't work there or have any relationship with it. I know you don't know me either but I have relied on the Computer Greeks for over 20 years. They have good pricing and more important to me, they know what they're doing and are up to date with the latest tech. Any other store, Best Buy or where ever that has tried to help me with buying, building or repairing computers has let me down. Either buy claiming to know their products and later I find they were mistaken, or simply not knowing their products. When I do find someone, I've thought was knowledgeable, they're not there when I would return. The same family run business, I've grown to know and trust is still there and always leads me to the correct product or answer. I know this looks like an advertisement but I really don't have any stake in this company. I always send family and friends there because I trust them. Paul Swigart Oak Lawn Il. read more

I went in to purchase a laptop, and besides purchasing a laptop with a solid state drive, I found a great buy on a HP Inkjet printer. This is the best non-big box computer store in the South Chicago suburban area and they have been in business for over 23 years. The staff are extremely knowledge and they specialize in PC hardware and service. Their services include building custom systems, such as gaming PCs, selling refurbished PCs, laptops, and peripherals, installation of software, virus removal, repair/upgrading of PCs and laptops, etc. Their refurbished PCs & laptops come with a 30 day warranty and are preloaded with the latest version of Windows and virus software, where appropriate. When you go in to purchase a used/refurbished PC/laptop, the staff first questions the customer as to what they want to do with the device and what software they plan to run. They then verify the hardware requirements for the software (if required) and then show the customer what devices they have available that meet the user's requirements. You won't find this at a big box store or on the Internet. Their prices are extremely competitive and the customer winds up with a PC/laptop at a fraction of a new unit, and with better performance (faster processor, larger memory, &/or larger/faster/more reliable hard drive. Some units actually have solid state hard drives which mean faster boot time, fast response time, and higher reliability (no moving parts in the hard drive). From now on, this is the only computer store I will shop at for my future computer needs. read more

Guys Thank you for helping me out . A great job to get me back, on the saving my computer and life.I thought it was all over until I found you colud get all my data back. Thank You so much for all the great work and follow up, Bob B. read more

Love these guys! Fixed my parents computer desk top and also helped diagnose and fix an issue with a laptop. I will never take my laptops anywhere else but the Greeks. Toby, Philip, and Stephen are the best! read more

The people here are smart and helpful, they know everything! They have your best interest in mind, they are honest and fair. I would totally recommend them for all your computer-y needs. Mydaughter asked me, after we were there, how I knew the owner, because he was so great to us and she thought he must be a personal friend...and I said, nope, I didn't know him, that's just how they treat all their customers! read more

I went in with my laptop that had been acting goofy. He looked at for about 10 minutes, was able to figure out what was wrong, and gave me advice on how to fix it, all for no charge. I went to Best Buy yesterday and they wouldn't even touch my laptop for under $150. I will definitely recommend them to all of my friends and family & give them all of my future business. Thank-you so much! :) read more

So happy to have found this shop. They repairs our computer quickly and at a fair price. Will tell everyone I know about the great service.

I've been going to this store for more than 15 years and have never had a problem. They are very honest and will talk you through anything problem you may have. On some items they can be a little expensive but it's totally worth it! I would rather spend a little more and know I'm getting quality merchandise and when they will back up and support anything they sell. read more

Sadly my computer guy (my brother in law) went into the Navy and I had no one to fix my computer! I was at a loss and planning on going to Best Buy but I found a coupon for computer greeks in a mailer. I figured why not and drove up there. I am so glad I did I can not rave enough about this store! I felt like I walked into an old mom and pop shop but with technology. The owner and atmosphere was so friendly and welcoming. Not only that he actually spent time with me discussing my computer problems and trying to find the most cost effective solution. I was shocked to find that kind of service still exists. I really felt like he cared about my computer and my wallet! I would recommend them to anyone who needs a computer fixed. They also have a great selection of games for super cheap. Customer service is alive and well at computer greeks! read more

Love this place! So nice and honest and they do quality work without trying to nickel and dime you to death.

We've brought our computers here several times. These guys are so knowledgeable and nice. They explain everything in language you can understand and clearly explain pricing. We recommend them to everyone. read more

these people helped me with my old computers for a couple years.when they finally gave up i bought a new laptip & a pc from them.they explain things so a layman can understand them.priceing is fair,service is good & fast.i would not go anywhere else.i have recomended them to friends who are also well satisfied.one of the important things they have earned from me is trust. read more

Thank you for making an impossible repair possible!!! The people here are competent and more than fair! Highly recommend.