Completely uncommunicative. Kept my hard drive for two weeks (he had said two days) and didn't respond to any phone calls or messages. Finally I just went to get it back because I was just not getting any updates. Had to go back twice to get it because business hours are inaccurate. I'll take my chances elsewhere. read more

Waited over 3 months to get my external hard drive back. Then I had to call to figure out why the delay. Obviously it wasn't a rush order. They apologized for the delay. The quote was for over $1,000 to retrieve data. Not even an OFFER to reduce the price based on the fact that I waited for 3 months. They wouldn't have even communicated with me if I didn't initiate the call to them. Sorry, NOT RECOMMENDED. read more

Saved me for sure. Good communication once they have info to deliver. Would use again but hopefully I don't have to.

I'm very well versed in data rescue after working to Kellogg Company executives for over a decade and dealingcwith the loss of data right before major shareholders meetings and, Brian and his crew really know their stuff on data recovery protocols and best practices. I would highly recommend that you call them sooner than later to handle any lost data issues for your business or for your personal data storage devices. Very professional , great communication, as to possible costs and in progress of recovery . My only regret is the best regret that one can have; I regret that I didn't find out about them years ago . Their prices are well below competition , plus their professionalism and attention to detail can not be matched! I'm Sean Logan and I enthusiastically recommend that you call them first for your data recovery neeeds. They were able to recover an external hard drive with years of family photos and professional documents within a very good time at a very reasonable price, go here, because this is what they excel in , compared to their competition! I have used many in state and out of state companies and, this outfit excels at proper diagnosis and best methodologies for recovery. Don't waste your precious time looking anywhere else or using companies that make promises but can't deliver, or worse, make the data more difficult to recover by non best methodologies. In our extensive discussion about how they were going to approach the problem, what equipment they have on-site, and their open price quotes, You won't be surprised , and, as the very happy recipient of their recovery of very valuable data, I'm just another satisfied customer . Note ; there are always people who will quote you very low prices for recovery, but, I found that the measures they would use were very uninformed and very low tech with a very narrow band of techniques to utilize. Start here with your issue and you will start most efficiently and gain confidence in successful data recovery ! Hope it goes well for you! read more

I wanted to take a moment and thank Brian and his team for saving the day. I considered myself tech savvy up until the point I accidentally deleted 3 years worth of Disney vacation footage on my server. My heart sank when I realized it had been permanently deleted. Or so I thought. These guys were able to analyze the server and recover everything I had lost. Thanks for providing such a great service. My wife would have killed me read more

Data Rescue recovered almost all the data from a hard drive that a number of other consultants said was damaged beyond repair. I can't thank them enough for their expertise. read more

Outstanding service, full recovery from a failed SSD hard drive. Team effort to get through encryption, great work Data Rescue MDs!

Data Rescue MDs lived up to their name. I am beyond grateful to Data Rescue MDs for recovering over 2K pictures that I took during a trip of a lifetime for my youngest son where he played baseball in Cooperstown, New York in a 12U tournament. It is a right of passage for many youth baseball players and all the pictures were deleted. After getting a new computer, my oldest son thought he could free up space on our older Apple MacBook Pro by deleting all the User IDs. This included deleting iPhoto even though warnings came up asking if he was sure he wanted to permanently delete these files. He continued to delete them thinking that all of the files, data, and pictures were already transferred to the new computer or our external hard drive. However, they were not and all the memories from that trip were gone. Pictures mean so much to me since ALL of my pictures from my youth were destroyed in a flood. This was one trip I know my family will always remember but pictures bring back so much more than just memories; they bring back stories. I went to a local company that claims on their website that they are a "Full Service Professional Computer Repair" shop. They did not live up to their name in any way. In short, after three weeks of me repeatedly calling them to see if the pictures could be restored, they finally referred me to Data Rescue MDs. I don't even think that repair shop actually looked at my computer. However, the one professional thing that the "Professional Computer Repair" shop did was to refer me to Data Rescue MDs! I took in my computer to Data Rescue MDs one evening after work and I received an email next morning telling me they could restore all of my pictures along with a detailed explanation of the process and my options (I am a teacher so I told them that email was the best way to communicate during the day). Needless to say, I was beyond thrilled. They started the process immediately and it was ready to be picked up the next day. I transferred all the pictures from that magical week to my computer (and backed them up right away on a separate hard drive). Thank you Data Rescue MDs. I am beyond thrilled that I have my pictures back and more importantly for giving me those stories back. Stacey Zupec Waukegan, IL read more

I recently brought in an external hard drive that stopped working. Brian was very thorough in the phone consultation and explained what methods they'd use to try and recover the data. Luckily, they were able to recover all of my data in a clean room procedure and I had my data back in just over a week. I hope I won't need to, but would definitely use them again! read more

I was able to get all of my information back after my old Mac crashed. Filed, downloads, pictures and videos of my kids. Was especially helpful in giving me information on how to safe guard my computer for the future. Thankful to get my important information back. read more

I was able to get all of my data back after my Mac and back up hard drive crashed....I thought it was going to be a lost cause...Even the Mac store was not encouraging...Their exceptional staff not only saved the day but had wonderful customer service skills that calmed my anxiousness...I have already recommended them!! read more

I think my case is a tough one. I accidentally erase all the partitions of my hard drive( not just formatting a partition, which is a little less severe). And I'm not sure if the data was still there. All the pictures of my life as well as many documents that are important to me were wiped out because of just one line of wrong code that I entered using Linux( my computer was dual boot window 10 and Linux). I was panic and depressed. I tried to search for a place that can recover them. And the experience is that you have only one shot to go to the right place, otherwise, any attempts, either done by you or a repairer, that are not successive will lessen your chances to get your data back. I lost about 20gb out of 650gb of my data because I tried to recover them myself at first. I found a few places, but based on the online reviews, I decided to go for Data Rescue Mds, and I was not disappointed. Brian was able to recover about more than 90% of my data in less than 2 weeks. And it was at very reasonable price. I also admire their work ethics. They could charge you a lot if they knew the data was valuable to you. But they did not. I don't see any review regards this issue but I did think about our privacy if someone had all our data. I see that they know what they're doing. This is a place we can trust. read more