1. White Box Computers

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Gurnee, IL

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White Box Computers

5.0 (3 reviews)
Closed • 9:00 am - 8:00 pm

Services - White Box Computers

Web design

Data recovery

Desktop computer body repair

White Box Computers Photos

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8 years ago

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6 years ago

Brian service was great & customer was excellent, I highly recommend him if you have computer needed

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6 years ago

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Xfinity Authorized Dealer

Xfinity Authorized Dealer

(10 reviews)

Signed up to get internet with Xfinity and opted to pick up the modem at this location. Everything…read morewas already ordered and set up through the rep I dealt with online. Picking up the equipment was the fastest option as it was available as quickly as 2 hours from the time I confirmed the order as opposed to waiting 3-5 days for it to be delivered. I thought the process to pick up would be in and out but the wait was surprisingly long! Upon entering the store there were quite a few people in the store already in there. Some talking to Xfinity workers, some sitting, some just looking around. There wasn't really anyone greeting customers coming in to tell them where to go so I just found the closest Xfinity worker and told him I needed to pick up my equipment. At that time I was told to go check in with the dude to the side. Dude then told me to have a seat and someone will be with me shortly. After sitting for about 15 minutes and looking around highly annoyed because picking up equipment should not take this long, I saw an Xfinity worker who looked like he wasn't really doing anything and asked him if I can just get my equipment. Dude told me there was quite a few more people in front of me and I had to wait. The whole process was so inefficient I felt. Waiting 25 - 30 minute just to pick up equipment felt dumb. Then of course when it was my turn - it took less than 5 minutes. All dude had to do was find my equipment in the back and bring it to me. Made no sense I had to wait 30 minutes just for that. For as easy as it was to select my Internet service online and get that all set up, picking up at the actual store was such an inefficient process. Do better Xfinity! Good thing you guys were offering a great deal on internet and that's why I am currently a customer. My in store experience was not that great.

They sent me a new modern to use, my old one is still working so i return the nwe one the 20 th of…read moreOctober but on 23th of october at Xfinity gurnee, like 3 days later, they charged me $ 91.05 for the one i returned. when i called, indian customer care make fun of me instead of give me back my money.

White Box Computers - web_design - Updated November 2026

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